Pulte Homes Reviews in Sarasota Bradenton, FL

Quality sucks. No one wants to help fix things after home is built. Loan company did not even want me in the house. Warranty guy is like trying to find Waldo in those kids books. Nothing is what you expect. I hope someone can help me feel more confident in pulte after this review

My new home has had nothing but very major issues since moving in. AC leak resulting in restoration, no hot water, bath tub leak, no electric in several rooms not to mention all the cosmetic issues. The workmanship of my house is disappointing at best. I will NEVER build with pulte again.

We have had series of issues which impacted our entire process We still have a lot of issues which we need attention but no response from the support team Happy to walk and speak through over a phone

Well I have been constantly lied to by the Pulte team and they never return phone calls. The quality of the work is a joke and the Pulte quality video is total fiction and does not represent what I have seen and speaking to numerous neighbours they are all having similar issues. Simple issues become a total frustration in getting resolved. I am convinced that once the contract is signed no one at Pulte cares about me as the customer anymore. Items were changed after I selected because you changed vendors leaving me with no choice. I truly believe I will end up in a legal bahtle over the upgrades that are done incorrectly and Pulte is showing no interest in fixing. I know for a fact this will not be shared as quite frankly if I was a senior member of the Pulte team I would be embarrassed with this. But I also wonder if this is not the norm for your company and this is just a farce. I would love the opportunity to speak with someone in your company that actually cares and can make things happen. ... More

I do not recommend buying house at Sapphire Point

Very sad experience! Would not have bought a Pulte home if I had known how the experience and quality would have been.

Not too happy with the overall quality

Andrew- Sales- absolutely worthless. Dishonest and untrustworthy. If you can find someone else to deal with, do it. He lied to make the sale. Craftsmanship is an absolute joke. The list of items that were fixed preclose was huge, but since I’ve closed 2 things have been addressed. My cabinets- level 4- look like trash. I was told they’d fix them at the cabinet punch on 5/19- 2 cabinets were fixed, the rest are still damaged. Dishwasher was installed wrong (they had to reinstall because my floors had to be replaced due to being laid wrong). I guess not being able to put my dishes away a month after close isn’t such a big deal since I can wash them anyways… The carpet was installed so poorly there were gaps where it wasn’t stretched right- to “fix” it they glued chunks of carpet fibers together and shoved them in the gaps- so you can probably guess what happened when I vacuumed the first time. Back door has gauges in it. Spray paint on slider window from where they painters over the scratches and damage instead of replacing the faulty door. Pavers are stained from where they repainted the ceiling in screen room and spilt paint. Looks like oil all over the place. Plugs and outlets are off center and crooked. The list of things that are wrong is so long it comical at this point. The warrenty process is an absolute joke. I took a half day off work so they could fix my front door that had gaps so large that daylight shined through- they never showed up. They did call at 5:30 to let me know that they weren’t coming and asked that I leave work early or take another half day so they could try to fix it the next day. All of those things are absolutely ridiculous. Don’t both calling to try to get help from the warranty or builder or even submit tickets, they don’t actually show up. Once Pulte has your $50K- $150K deposit, the service stops because they know you can’t do anything to get out of buying their poorly build homes. I’m guessing this won’t get posted, and no one will contact me regarding any of this. Because that is the MO of this company. I’m legitimately just submitting it for further documentation of the failure to uphold their end of the contract by fixing warranty issues in a timely manner. ... More

A lot of issues with the house despite the fact that the construction was delayed beyond belief.

A completely dysfunctional and incompetent company. Poor management, lack of communications and lack of supervision amongst project managers and their subs and laborers. No quality of work, no craftsmanship and very low quality materials used. Nothing but lip service to the consumer.

Our house was delayed multiple times. When they finally turned it over to us it was dirty and had tons of issues. Quality is nowhere to be seen. It's like it was put together haphazardly by amateurs. Pulte keeps reassuring us things will be fixed but workers are either inexperienced or don't even show up or cause other issues. It’s been a challenging, traumatic and draining process. We still can't unpack fully, we can't set up our furniture, we can't have family come over, we can't do much of anything coz we are stuck in this mess of a house waiting for repairs. We are hearing from many other Pulte homeowners going through the same horrible experience. ... More

We have built 4 houses in Fl ad this has been the worst one. They do not care about anything but a sale. Our whole second floor is not level, poor quality material and craftsmanship. Check on the work every week for they try to hide everything they can.

Long list of not completed issues, commitments made to deliver resolutions, no follow up to make progress in resolving issues.

I cannot endorse Pulte. Covid delays and supply chain delays aside, I’ve found their pre construction supervisor literally supervises nothing and is the last to know about QC issues, which there were many. Almost a different excuse everyday as to why things aren’t getting done. The post closing construction manager is equally unresponsive. Yes, things are getting done, but at a snail’s pace. Further, the subs that finally show up to correct items that should’ve been done correctly in the first place (had their been actual construction supervision) have a bad attitude and lack skill. Some are nice and do good work, but that is the exception, at least in my experience. It shouldn’t be this hard to get what you paid for. My house was not cheaply priced and I expect a level of construction to match. Not the case. Stop with the excuses, I’ve heard them all by now. Just want things done right and in a timely fashion, is that too much? Apparently. ... More

Do NOT build with Pulte Homes. Their quality of work is horrific and there response to ANY issues you come across is VERY slow if not completely ignored.

As one of the top-rated real estate brokers in Sarasota-Manatee, I have worked with most builders in the area. Pulte used to be my favorite national builder, but I can definitively say I will NEVER build with or sell a Pulte home again. I just built with Pulte in Sapphire Point in Lakewood Ranch, and it has been the worst experience imaginable. I closed over two months ago and am just now moving in because it has taken them that long to attempt to fix many of the seemingly countless problems with this house. It will probably be six months or more of fighting with Pulte just to get them to do things that should have been done before I was ever asked to close. The biggest thing that stands out, above even the horrible quality, is the indifference of almost everyone in the organization. No understanding of the concept of empathy whatsoever, and they seem to think they're doing you a favor by letting you purchase a home from them. They are completely out of touch with reality, and I have yet to meet anyone in the community that is actually happy with their home. This has disrupted my family and our business in such profound ways that I am already thinking about building elsewhere with one of our more reliable builder partners and selling this house. I truly wish I chose to build elsewhere, rather than waiting eight months for Sapphire Point to open and then another 11 months to close on this slapped together, poor excuse for a house. ... More

No good at all