Pulte Homes Reviews in Tampa St. Petersburg, FL
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What Tampa St. Petersburg Homeowners Have to Say About Pulte Homes.
Read all 431 verified reviews from homeowners that built a new home with Pulte Homes in the Tampa St. Petersburg area. Tampa St. Petersburg homeowners have rated Pulte Homes an average 3.9 stars for the quality of their new homes and their commitment to customer service. You can read all of Pulte Homes's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.
Pulte Homes
has 3.9 out of 5 stars in Tampa-St. Petersburg Area
431 Reviews in Tampa-St. Petersburg Area
Pulte Homes in Tampa-St. Petersburg Area
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Customer Reviews
Smooth and comfortable
- Zaria B.
- Verified HomeBuyer
- September 24, 2026
- Thonotosassa, FL
We did not anticipate to purchase a new build home, but when we were approached with the interest rate and flex cash, financing with Pulte made our dream mortgage become a reality. We appreciate how much information was provided throughout the build process regarding our home. The construction manager was very knowledgeable and helpful with our questions. Reaching out to the warranty team and registering all of our appliances is a simple and convenient process.
Pulte Homes responded:
Thank you for sharing your experience. We’re thrilled to hear the available financing options helped make your dream of homeownership a reality! It’s wonderful to know your construction manager kept you informed and provided knowledgeable support throughout the build, and that the warranty process has been simple and convenient. Welcome home! ^KH
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Very good
- Anonymous
- Verified HomeBuyer
- September 18, 2026
- Zephyrhills, FL
My experience with Neal ***** and Mike ***** was awesome. I could not have expected a better level of professionalism. In terms of the quality of workmanship, it could be better. There are things that were not installed neatly. The workers could have done a better job in that area.
Pulte Homes responded:
Thank you for sharing your feedback. We’re thrilled to hear Neal and Mike provided such a professional and positive experience! We would like to escalate your concerns to our team for further review, can you please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information? Thank you again. ^KH
Total Score 5
Quality 3
Trustworthiness 5
Responsiveness 4
Working with Pulte seemed seemless. The team was professional.and made everything easy. Thank you!!!!!!!!!!!
- Brian M.
- Verified HomeBuyer
- September 17, 2026
- Apollo Beach, FL
Professional team, always willing to go above and beyond.
Pulte Homes responded:
Thank you for sharing. We're thrilled to hear that your experience was seamless due to our team's efforts! It’s wonderful to know their professionalism and willingness to go above and beyond made such a positive impact. Congratulations on your new home! ^KH
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Outstanding service, quality, and competency.
- Anonymous
- Verified HomeBuyer
- September 14, 2026
- Zephyrhills, FL
Laura and Josh made for a great buying and building experience.
Pulte Homes responded:
Thank you for sharing. We're thrilled to hear that you had a positive homebuying and build experience due to Laura and Josh's efforts! Congratulations on your new home and welcome to the community! ^KH
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Wholeheartedly recommend Pulte
- Tami T.
- Verified HomeBuyer
- September 09, 2026
- Zephyrhills, FL
We firsthand witnessed quality work during the building process. Communication happened weekly, with narrative and photo updates. Team has been responsive to minor fixes even after moving in.
Pulte Homes responded:
Thank you for sharing your feedback. We're thrilled to hear that you had a positive experience and find great quality within your home! It's wonderful to know that you received thorough updates throughout and that the team has been responsive to your concerns since moving in. Welcome home! ^KH
Total Score 4
Quality 5
Trustworthiness 5
Responsiveness 5
A plus rating from Start to finish
- Evelyn B.
- Verified HomeBuyer
- September 07, 2026
- Brooksville, FL
The whole process was A rated from sales(Renne), Field Manager(Jeff), Warranty (Bobby), PGP Title(Luisa), and closing agent (Lynn).
Pulte Homes responded:
Thank you for sharing. We're thrilled to hear that your entire process was such a positive one due to our team's efforts! Congratulations on your new home and welcome to the community! ^KH
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Great sales team and construction supervisor, abysmal mortgage experience
- Adam H.
- Verified HomeBuyer
- September 02, 2026
- Riverview, FL
Nick ***** and Brett ***** were absolute superstars. Very responsive and helpful throughout the whole process. Pulte mortgage was another story, a constant source of stress and unprofessionalism. Without the amazing sales and building team, we wouldn't have proceeded with purchase. Also, the hurricane shutters were not the correct size. They came by after closing to tell us that they had them there just for compliance so the sale could go through but they didn't actually fit and had to be replaced. In doing so the company damaged our window frames and it took weeks to fix.
Pulte Homes responded:
Thank you for sharing your feedback. We’re thrilled to hear Nick and Brett provided such responsive and helpful support throughout your homebuying journey! We’re sorry other aspects of your experience did not meet your expectations, particularly the mortgage process and the concerns with your hurricane shutters after closing. We appreciate you bringing these matters to our attention and will ensure your feedback is shared with the appropriate teams for review. ^KH
Total Score 3
Quality 4
Trustworthiness 5
Responsiveness 4
There are a handful of items that were not done properly. Pulte's warranty team lack of response is concerning .
- Anonymous
- Verified HomeBuyer
- September 02, 2026
- Zephyrhills, FL
There are a handful of items that were not done properly. Pulte's warranty team lack of response is concerning .
Pulte Homes responded:
Thank you for bringing this to our attention. We're truly sorry to hear that you have concerns within your home and not receiving prompt response from our team. We'd appreciate the opportunity to learn more about your concerns, can you please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information? Thank you again. ^KH
Total Score 3
Quality 3
Trustworthiness 3
Responsiveness 1
My experience
- Anonymous
- Verified HomeBuyer
- August 24, 2026
- Zephyrhills, FL
I really had a seamless, excellent experience purchasing a home through Pulte homes, and I would recommend them to a new homebuyer.
Pulte Homes responded:
Thank you for sharing. We're thrilled to hear that you had a smooth and seamless homebuying experience! We appreciate your kind words and your recommendation. ^KH
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Nick is the best part of the whole process!
- Anonymous
- Verified HomeBuyer
- August 18, 2026
- Spring Hill, FL
Nick is the best part of the whole process!
Pulte Homes responded:
Thank you for sharing. We're thrilled to hear that you had such a positive experience while working with Nick! Congratulations on your new home, enjoy! ^KH
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Houses don't drain, Pulte doesn't care
- Robert W.
- Verified HomeBuyer
- August 18, 2026
- Zephyrhills, FL
House doesn't drain on either side of the house- warranty basically says not our problem- was told during inspection it was because the sprinklers were being left on which I'm sure they knew was false since so many Pulte properties have the same problem. Pulte use to install the drains but cut them to save on costs, however they put French drains on all the models because they know it's needed. Crazy to buy a brand new house and spend 800k and not be able to walk on either side of the house and then be told it's our problem to fix it. When this occurs with other builders in two rivers they ...
Pulte Homes responded:
Thank you for bringing this to our attention. We’re truly sorry to hear about the ongoing drainage concerns in your yard and the lack of resolution. We'd like to escalate your concerns to our team for further review, can you please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information? Thank you again. ^KH
Total Score 3
Quality 2
Trustworthiness 1
Responsiveness 2
Great customer service. Our building manager was very responsive.
- Anonymous
- Verified HomeBuyer
- August 10, 2026
- Riverview, FL
N/A
Pulte Homes responded:
Thank you for sharing. We're thrilled to hear that you had a great experience with our team! Welcome to the community! ^KH
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
The build went well.
- Anonymous
- Verified HomeBuyer
- August 10, 2026
- Wesley Chapel, FL
All went well.
Pulte Homes responded:
Thank you for sharing. We're thrilled to hear that you had a positive homebuilding experience with our team! Congratulations on your new home, enjoy! ^KH
Total Score 4
Quality 4
Trustworthiness 4
Responsiveness 4
A few days after closing the home flooded due to a slab leak discovered a few days later. The recovery process revealed overall negligence and poor oversight of plumbing workmanship not just from the slab leak but also other plumbing repairs in bathrooms.
- Anonymous
- Verified HomeBuyer
- August 10, 2026
- Thonotosassa, FL
We were forced by ***** company to turn on utilities within 3 days of closing which we did. Only to discover the water leak under the slab caused almost 2500 gallons of water added to our water bill and the resulting recovery process also increased our electric bill significantly in the 46 days of workmen and equipment using electricity and increasing air conditioning usage and water usage. We asked Pulte to reimburse these costs but have yet to receive the reimbursement. Our move in was delayed and our lives were impacted adversely due to the restoration process over the 46 days due to the ...
Pulte Homes responded:
Thank you for sharing your feedback. We’re truly sorry to hear about the significant disruption you experienced following the water leak so soon after closing, as well as the additional concerns that arose during the restoration process. We'd like to escalate your concerns to our team for further review, can you please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information? Thank you again. ^KH
Total Score 1
Quality 1
Trustworthiness 2
Responsiveness 4
[TRANSLATED FROM FR] The quality and value for money of your new house was excellent.
- James C.
- Verified HomeBuyer
- August 07, 2026
- Riverview, FL
[TRANSLATED FROM FR] The quality and value for money of your new house was excellent.
Pulte Homes responded:
Thank you for sharing your feedback. We're thrilled to hear that you find great quality and value within your home! Welcome to the community! ^KH
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Terrible experience through the whole process
- Anonymous
- Verified HomeBuyer
- August 05, 2026
- Zephyrhills, FL
Would not recommend building with Pulte. Our experience was poor across the board: execution, quality, and follow-through. The build took nearly a year. We've now been in the home five months and are still working through substantial workmanship defects, many of which were identified during construction and never properly resolved. One was serious enough that we had to move out of the house we'd already paid for while repairs were made. A year to build. Five months in. One forced relocation. And the list is still open.
Pulte Homes responded:
Thank you for sharing your experience. We're truly sorry to hear about your experience and the ongoing concerns you have. We'd appreciate the opportunity to learn more about them, can you please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information? Thank you again. ^KH
Total Score 1
Quality 1
Trustworthiness 1
Responsiveness 1
Communication and Follow-Through Need Improvement
- Theo B.
- Verified HomeBuyer
- August 04, 2026
- Zephyrhills, FL
We love our new home and appreciate the quality of construction overall. However, our experience after closing has been frustrating due to communication and follow-through. We experienced several warranty and drainage concerns that required repeated follow-ups. Getting updates was often difficult, and we frequently had to reach out multiple times before receiving a response. We also felt that some concerns were minimized instead of being addressed proactively. While the home itself is beautiful, the customer service after the sale did not meet the expectations we had when purchasing a new ...
Pulte Homes responded:
Thank you for bringing this to our attention. We're glad to hear you love your new home and the quality of it! However, we're truly sorry to hear about your post-closing experience and the difficulty in getting your concerns addressed. If you're still experiencing unaddressed concerns, please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information. Thank you again. ^KH
Total Score 3
Quality 2
Trustworthiness 3
Responsiveness 2
Efficient
- Anonymous
- Verified HomeBuyer
- August 02, 2026
- Wesley Chapel, FL
Clear guidance for all stahes
Pulte Homes responded:
Thank you for sharing. We're thrilled to hear that your process was efficient and you had guidance throughout the process! Congratulations on your new home, enjoy! ^KH
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 4
Excellent
- Anonymous
- Verified HomeBuyer
- July 31, 2026
- Brooksville, FL
The house is well built with good upgrades. I did a pre-purchase inspection and no issues were found. The process of buying was straightforward and I was kept informed during all steps. Would highly recommended this builder.
Pulte Homes responded:
Thank you for sharing your experience with us. We're thrilled to hear that you had an excellent experience! It's great to know that you find great quality in your home and were kept informed throughout the process. Congratulations on your new home and welcome to the community! ^KH
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Decent quality - but questionable decisions
- Anonymous
- Verified HomeBuyer
- July 29, 2026
- Zephyrhills, FL
Overall, happy with the home. Lot of small little issues but overall pretty decent and have been able to fix on our own. Property, amenity and ***** planning has been kind of a disaster. Poor implantation of amenity center, ***** roads and an ***** that has been pretty brutally bad already has been difficult.
Pulte Homes responded:
Thank you for sharing your feedback with us. We're glad to hear you're happy with your home overall and that you've had a positive experience despite some minor issues. We will share your comments to the appropriate team to enhance the overall experience. ^KH
Total Score 4
Quality 4
Trustworthiness 4
Responsiveness 4
Pulte does not do quality work
- Anonymous
- Verified HomeBuyer
- July 22, 2026
- Thonotosassa, FL
Pulte uses cheap and unskilled workers to build the homes. It's clear that they care more about building homes as quickly as possible rather than the quality of the build. Any and all corners are *****. Tiles are hollow. Some rooms don't get air from the vents. Cheap materials for carpet. Almost none of the walls are aligned. Garage door not installed correctly. Stained floor tiles. I could go on and on as there are plenty more issues.
Pulte Homes responded:
Thank you for sharing your feedback. We're truly sorry to hear about your concerns in your new home. We'd like to escalate them to our team for further review, can you please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information? Thank you again. ^KH
Total Score 5
Quality 1
Trustworthiness 2
Responsiveness 3
Good
- Anonymous
- Verified HomeBuyer
- July 16, 2026
- Zephyrhills, FL
Better inspection, was missing insulation over master bedroom, many minor stuff
Pulte Homes responded:
Thank you for sharing. We're glad to hear that overall, you had a good experience but are sorry to hear about the items that were missed throughout the inspection. If you are still experiencing concerns, we'd like to learn more about them, please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information. Thank you again. ^KH
Total Score 4
Quality 4
Trustworthiness 4
Responsiveness 4
Quality
- Islena K.
- Verified HomeBuyer
- July 03, 2026
- Zephyrhills, FL
This is the second time buying a brand-new home, and I love how everything was straightforward. We didn’t have to worry about the finances; what they told us at the beginning about closing costs was what it was. We have a good construction manager who was always ready to answer our questions. A good experience overall
Pulte Homes responded:
Thank you for sharing your feedback. We're thrilled to hear that you had a positive homebuying experience, especially for your second experience! We're glad to hear that your process was smooth and seamless and that your construction manager was responsive to your questions throughout. Congratulations on your new home, enjoy! ^KH
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Great customer service
- Dawn N.
- Verified HomeBuyer
- June 11, 2026
- Riverview, FL
Starting off our experience, Nick was amazing! He’s responsive, understanding, and went above and beyond the whole way. I also can’t say enough good things about Matt, our construction manager. He made sure everything was perfect and explained everything and was extremely helpful. The closing process was also very smooth and probably the quickest I have ever experienced. I have had other new builds from both Lennar and DR Horton, and I can honestly say that Pulte quality far surpasses others. All in all, we’re very happy! Thank you!!!
Pulte Homes responded:
Thank you for sharing your feedback with us. We're thrilled to hear that you had such a positive experience while working with Nick and Matt! It's wonderful to know that your closing process was smooth and seamless and that you're happy with your new home! Congratulations, we wish you the best! ^KH
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
No
- Anonymous
- Verified HomeBuyer
- June 09, 2026
- Wesley Chapel, FL
They add extra fee
Pulte Homes responded:
Thank you for sharing with us. We're sorry to hear that there was an additional fee added, without it being communicated to you. We would like to escalate this for further review, can you please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information? Thank you again. ^KH
Total Score 3
Quality 4
Trustworthiness 3
Responsiveness 3
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