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- Tampa-St. Petersburg, FL
Pulte Homes Reviews in Tampa St. Petersburg, FL
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What Tampa St. Petersburg Homeowners Have to Say About Pulte Homes.
Read all 420 verified reviews from homeowners that built a new home with Pulte Homes in the Tampa St. Petersburg area. Tampa St. Petersburg homeowners have rated Pulte Homes an average 3.9 stars for the quality of their new homes and their commitment to customer service. You can read all of Pulte Homes's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.
Pulte Homes in Tampa-St. Petersburg Area
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Customer Reviews
Great customer service. Our building manager was very responsive.
- Anonymous
- Verified HomeBuyer
- August 10, 2026
- Riverview, FL
N/A
Pulte Homes responded:
Thank you for sharing. We're thrilled to hear that you had a great experience with our team! Welcome to the community! ^KH
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
The build went well.
- Anonymous
- Verified HomeBuyer
- August 10, 2026
- Wesley Chapel, FL
All went well.
Pulte Homes responded:
Thank you for sharing. We're thrilled to hear that you had a positive homebuilding experience with our team! Congratulations on your new home, enjoy! ^KH
Total Score 4
Quality 4
Trustworthiness 4
Responsiveness 4
A few days after closing the home flooded due to a slab leak discovered a few days later. The recovery process revealed overall negligence and poor oversight of plumbing workmanship not just from the slab leak but also other plumbing repairs in bathrooms.
- Anonymous
- Verified HomeBuyer
- August 10, 2026
- Thonotosassa, FL
We were forced by ***** company to turn on utilities within 3 days of closing which we did. Only to discover the water leak under the slab caused almost 2500 gallons of water added to our water bill and the resulting recovery process also increased our electric bill significantly in the 46 days of workmen and equipment using electricity and increasing air conditioning usage and water usage. We asked Pulte to reimburse these costs but have yet to receive the reimbursement. Our move in was delayed and our lives were impacted adversely due to the restoration process over the 46 days due to the ...
Pulte Homes responded:
Thank you for sharing your feedback. We’re truly sorry to hear about the significant disruption you experienced following the water leak so soon after closing, as well as the additional concerns that arose during the restoration process. We'd like to escalate your concerns to our team for further review, can you please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information? Thank you again. ^KH
Total Score 1
Quality 1
Trustworthiness 2
Responsiveness 4
[TRANSLATED FROM FR] The quality and value for money of your new house was excellent.
- James C.
- Verified HomeBuyer
- August 07, 2026
- Riverview, FL
[TRANSLATED FROM FR] The quality and value for money of your new house was excellent.
Pulte Homes responded:
Thank you for sharing your feedback. We're thrilled to hear that you find great quality and value within your home! Welcome to the community! ^KH
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Terrible experience through the whole process
- Anonymous
- Verified HomeBuyer
- August 05, 2026
- Zephyrhills, FL
Would not recommend building with Pulte. Our experience was poor across the board: execution, quality, and follow-through. The build took nearly a year. We've now been in the home five months and are still working through substantial workmanship defects, many of which were identified during construction and never properly resolved. One was serious enough that we had to move out of the house we'd already paid for while repairs were made. A year to build. Five months in. One forced relocation. And the list is still open.
Pulte Homes responded:
Thank you for sharing your experience. We're truly sorry to hear about your experience and the ongoing concerns you have. We'd appreciate the opportunity to learn more about them, can you please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information? Thank you again. ^KH
Total Score 1
Quality 1
Trustworthiness 1
Responsiveness 1
Communication and Follow-Through Need Improvement
- Theo B.
- Verified HomeBuyer
- August 04, 2026
- Zephyrhills, FL
We love our new home and appreciate the quality of construction overall. However, our experience after closing has been frustrating due to communication and follow-through. We experienced several warranty and drainage concerns that required repeated follow-ups. Getting updates was often difficult, and we frequently had to reach out multiple times before receiving a response. We also felt that some concerns were minimized instead of being addressed proactively. While the home itself is beautiful, the customer service after the sale did not meet the expectations we had when purchasing a new ...
Pulte Homes responded:
Thank you for bringing this to our attention. We're glad to hear you love your new home and the quality of it! However, we're truly sorry to hear about your post-closing experience and the difficulty in getting your concerns addressed. If you're still experiencing unaddressed concerns, please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information. Thank you again. ^KH
Total Score 3
Quality 2
Trustworthiness 3
Responsiveness 2
Efficient
- Anonymous
- Verified HomeBuyer
- August 02, 2026
- Wesley Chapel, FL
Clear guidance for all stahes
Pulte Homes responded:
Thank you for sharing. We're thrilled to hear that your process was efficient and you had guidance throughout the process! Congratulations on your new home, enjoy! ^KH
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 4
Excellent
- Anonymous
- Verified HomeBuyer
- July 31, 2026
- Brooksville, FL
The house is well built with good upgrades. I did a pre-purchase inspection and no issues were found. The process of buying was straightforward and I was kept informed during all steps. Would highly recommended this builder.
Pulte Homes responded:
Thank you for sharing your experience with us. We're thrilled to hear that you had an excellent experience! It's great to know that you find great quality in your home and were kept informed throughout the process. Congratulations on your new home and welcome to the community! ^KH
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Decent quality - but questionable decisions
- Anonymous
- Verified HomeBuyer
- July 29, 2026
- Zephyrhills, FL
Overall, happy with the home. Lot of small little issues but overall pretty decent and have been able to fix on our own. Property, amenity and ***** planning has been kind of a disaster. Poor implantation of amenity center, ***** roads and an ***** that has been pretty brutally bad already has been difficult.
Pulte Homes responded:
Thank you for sharing your feedback with us. We're glad to hear you're happy with your home overall and that you've had a positive experience despite some minor issues. We will share your comments to the appropriate team to enhance the overall experience. ^KH
Total Score 4
Quality 4
Trustworthiness 4
Responsiveness 4
Pulte does not do quality work
- Anonymous
- Verified HomeBuyer
- July 22, 2026
- Thonotosassa, FL
Pulte uses cheap and unskilled workers to build the homes. It's clear that they care more about building homes as quickly as possible rather than the quality of the build. Any and all corners are *****. Tiles are hollow. Some rooms don't get air from the vents. Cheap materials for carpet. Almost none of the walls are aligned. Garage door not installed correctly. Stained floor tiles. I could go on and on as there are plenty more issues.
Pulte Homes responded:
Thank you for sharing your feedback. We're truly sorry to hear about your concerns in your new home. We'd like to escalate them to our team for further review, can you please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information? Thank you again. ^KH
Total Score 5
Quality 1
Trustworthiness 2
Responsiveness 3
Good
- Anonymous
- Verified HomeBuyer
- July 16, 2026
- Zephyrhills, FL
Better inspection, was missing insulation over master bedroom, many minor stuff
Pulte Homes responded:
Thank you for sharing. We're glad to hear that overall, you had a good experience but are sorry to hear about the items that were missed throughout the inspection. If you are still experiencing concerns, we'd like to learn more about them, please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information. Thank you again. ^KH
Total Score 4
Quality 4
Trustworthiness 4
Responsiveness 4
Quality
- Islena K.
- Verified HomeBuyer
- July 03, 2026
- Zephyrhills, FL
This is the second time buying a brand-new home, and I love how everything was straightforward. We didn’t have to worry about the finances; what they told us at the beginning about closing costs was what it was. We have a good construction manager who was always ready to answer our questions. A good experience overall
Pulte Homes responded:
Thank you for sharing your feedback. We're thrilled to hear that you had a positive homebuying experience, especially for your second experience! We're glad to hear that your process was smooth and seamless and that your construction manager was responsive to your questions throughout. Congratulations on your new home, enjoy! ^KH
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Great customer service
- Dawn N.
- Verified HomeBuyer
- June 11, 2026
- Riverview, FL
Starting off our experience, Nick was amazing! He’s responsive, understanding, and went above and beyond the whole way. I also can’t say enough good things about Matt, our construction manager. He made sure everything was perfect and explained everything and was extremely helpful. The closing process was also very smooth and probably the quickest I have ever experienced. I have had other new builds from both Lennar and DR Horton, and I can honestly say that Pulte quality far surpasses others. All in all, we’re very happy! Thank you!!!
Pulte Homes responded:
Thank you for sharing your feedback with us. We're thrilled to hear that you had such a positive experience while working with Nick and Matt! It's wonderful to know that your closing process was smooth and seamless and that you're happy with your new home! Congratulations, we wish you the best! ^KH
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
No
- Anonymous
- Verified HomeBuyer
- June 09, 2026
- Wesley Chapel, FL
They add extra fee
Pulte Homes responded:
Thank you for sharing with us. We're sorry to hear that there was an additional fee added, without it being communicated to you. We would like to escalate this for further review, can you please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information? Thank you again. ^KH
Total Score 3
Quality 4
Trustworthiness 3
Responsiveness 3
Pulte is pretty decent
- Mohammed K.
- Verified HomeBuyer
- June 08, 2026
- Thonotosassa, FL
Overall, our purchasing experience went well enough. The process was complicated at times and it felt like Pulte could have done more to maintain the flow. However, we are satisfied with the end result.
Pulte Homes responded:
Thank you for sharing your feedback with us. We’re glad to hear you’re satisfied with your new home and the overall outcome. We appreciate your feedback regarding the process and communication, as we are always looking for ways to improve our services. Thank you again. ^KH
Total Score 4
Quality 3
Trustworthiness 4
Responsiveness 4
A horrible experience
- Christopher H.
- Verified HomeBuyer
- June 03, 2026
- Zephyrhills, FL
Bad overall experience never again very sad.
Pulte Homes responded:
We're truly sorry to hear that you did not have a good experience with us and would appreciate the opportunity to learn more about it. Can you please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information? Thank you. ^KH
Total Score 2
Quality 3
Trustworthiness 3
Responsiveness 3
TH
- Todd B.
- Verified HomeBuyer
- May 28, 2026
- Riverview, FL
We purchased a new home, had a home inspection completed and closed on the home. Shortly after moving in I was hanging some signage above the kitchen cabinet directly above the stovetop when I looked down into the hood vent and noticed that the vent ducting was missing and not connected to the outside. I also had a gutter company install new gutters on the front and back of the house. While they were installing the front and back gutters, they were tying them in to the Pulte- provided side gutters. They informed me that the side gutters were not hung properly so they took the time to ...
Pulte Homes responded:
Thank you for sharing your experience with us. We're sorry to hear about the concerns you discovered after moving in. We would like to make leadership aware of this, can you please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information? Thank you again. ^KH
Total Score 3
Quality 3
Trustworthiness 3
Responsiveness 3
New Pulte home purchase experience
- Kenneth J.
- Verified HomeBuyer
- May 27, 2026
- Apollo Beach, FL
We have been very satisfied with the quality and workmanship of our new Pulte home
Pulte Homes responded:
Thank you for sharing your feedback with us. We're thrilled to hear that you had such a positive homebuying experience! It's wonderful to know that you are satisfied with the quality and workmanship of your new home. We wish you many happy years ahead in your home! ^KH
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
New home
- Anthony O.
- Verified HomeBuyer
- May 26, 2026
- Wesley Chapel, FL
We loved the building experience. The only negative is trying to get in touch with the HOA. PGP title sent our deed but the HOA didn’t accept it. They couldn’t open the file they said. They ended up hitting us with a late fee for our monthly HOA payment that wasn’t our fault. We tried multiple times to get things setup with them beforehand as well. We were told the HOA would reach out to us, but everyone in the neighborhood will tell you they won’t. As far as the house goes, it’s beautiful and our general contractor was amazing.
Pulte Homes responded:
Thank you for sharing your experience with us. We're glad to hear that you loved your homebuilding experience but are very sorry to hear about your experience with the HOA. We'd like to see if we can help with the situation, can you please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information? Thank you again. ^KH
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Jeff
- Ruben C.
- Verified HomeBuyer
- May 20, 2026
- Brooksville, FL
He was a true professional. He kept us updated, in layman terms, throughout the entire process. Always available for matters pertaining to Pulte and provided great references for those items that did not directly involve Pulte. No question went unanswered. We hope that when we purchase our next investment property in 2 years, we have the opportunity to work with Jeff again. Can't say enough about him as a Pulte representative and as a human being.
Pulte Homes responded:
Thank you for sharing your experience with us. We’re thrilled to hear Jeff provided such outstanding communication, professionalism, and support throughout your journey! We appreciate your kind words and hope you enjoy your new home! ^KH
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 4
Highly Recommended: A Smooth Process from Start to Finish
- Antonio G.
- Verified HomeBuyer
- May 01, 2026
- Spring Hill, FL
Working with Pulte Homes was a streamlined and professional experience from the initial purchase through the final move-in. The construction quality is solid, and the value for the investment is clear, especially when considering the modern design and attention to detail. The builder's team was a standout highlight; they were consistently responsive, addressed every question in a timely fashion, and followed through on all commitments made during the planning phase. For potential buyers looking for a builder that balances efficiency with a high standard of craftsmanship, Pulte delivers ...
Pulte Homes responded:
Thank you for sharing your experience. We’re so glad to hear the process felt streamlined and professional throughout, and that you’re happy with the quality and design of your home! It’s great to know our team’s responsiveness and follow-through made a difference. We truly appreciate your recommendation! ^KH
Total Score 5
Quality 4
Trustworthiness 4
Responsiveness 4
Wonderful experience
- Todd L.
- Verified HomeBuyer
- April 08, 2026
- Zephyrhills, FL
From start to finish, the home buying process was a breeze. Each step was well defined and there was always someone to answer our questions along the way.
Pulte Homes responded:
Thank you for sharing your feedback. We're thrilled to hear that you had a smooth and straightforward home buying experience! It's great to know that you were well informed throughout. We appreciate your kind words and wish you all the best in your new home! ^KH
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Easy, stress free process from start to finish
- Marianne L.
- Verified HomeBuyer
- April 08, 2026
- Wesley Chapel, FL
Our construction manager kept us fully informed at every stage of construction. The loan process and closing through pulte was very easy to navigate. We now have a beautiful home and are confident that it has been built with the highest standards.
Pulte Homes responded:
Thank you for sharing your feedback. We're thrilled to hear that you had a easy and stress free process! It's great to know that you have confidence in the quality of your home and are enjoying it so far! ^KH
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Great!
- Anonymous
- Verified HomeBuyer
- March 20, 2026
- Spring Hill, FL
The quality of the house materials is great. Everyone was very helpful during the whole process.
Pulte Homes responded:
Thank you for sharing your feedback. We're delighted to hear that you had a positive experience while working with our team! It's wonderful to know that you find the quality of your home great! ^KH
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
House Owner
- Hany S.
- Verified HomeBuyer
- March 11, 2026
- Riverview, FL
Very good experience and professionalism
Pulte Homes responded:
Thank you for sharing. We're so glad to hear that you had such a good experience while working with our team! Congratulations on your new home, enjoy! ^KH
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
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