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Pulte Homes Reviews in Tampa St. Petersburg, FL

What Tampa St. Petersburg Homeowners Have to Say About Pulte Homes.

Read all 411 verified reviews from homeowners that built a new home with Pulte Homes in the Tampa St. Petersburg area. Tampa St. Petersburg homeowners have rated Pulte Homes an average 3.9 stars for the quality of their new homes and their commitment to customer service. You can read all of Pulte Homes's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

Pulte Homes

has 3.9 out of 5 stars in Tampa-St. Petersburg Area

411 Reviews in Tampa-St. Petersburg Area

Ratings by Category

Overall 3.9

Quality 3.7

Trustworthiness 3.9

Responsiveness 3.8

Pulte Homes in Tampa-St. Petersburg Area

View Homes

Customer Reviews

Pulte does not do quality work

  • Anonymous
  • Verified HomeBuyer
  • July 22, 2026
  • Thonotosassa, FL

Pulte uses cheap and unskilled workers to build the homes. It's clear that they care more about building homes as quickly as possible rather than the quality of the build. Any and all corners are *****. Tiles are hollow. Some rooms don't get air from the vents. Cheap materials for carpet. Almost none of the walls are aligned. Garage door not installed correctly. Stained floor tiles. I could go on and on as there are plenty more issues.

Pulte Homes responded:
Thank you for sharing your feedback. We're truly sorry to hear about your concerns in your new home. We'd like to escalate them to our team for further review, can you please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information? Thank you again. ^KH

Total Score 5


Quality 1

Trustworthiness 2

Responsiveness 3

Good

  • Anonymous
  • Verified HomeBuyer
  • July 16, 2026
  • Zephyrhills, FL

Better inspection, was missing insulation over master bedroom, many minor stuff

Pulte Homes responded:
Thank you for sharing. We're glad to hear that overall, you had a good experience but are sorry to hear about the items that were missed throughout the inspection. If you are still experiencing concerns, we'd like to learn more about them, please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information. Thank you again. ^KH

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 4

Quality

  • Islena K.
  • Verified HomeBuyer
  • July 03, 2026
  • Zephyrhills, FL

This is the second time buying a brand-new home, and I love how everything was straightforward. We didn’t have to worry about the finances; what they told us at the beginning about closing costs was what it was. We have a good construction manager who was always ready to answer our questions. A good experience overall

Pulte Homes responded:
Thank you for sharing your feedback. We're thrilled to hear that you had a positive homebuying experience, especially for your second experience! We're glad to hear that your process was smooth and seamless and that your construction manager was responsive to your questions throughout. Congratulations on your new home, enjoy! ^KH

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Great customer service

  • Dawn N.
  • Verified HomeBuyer
  • June 11, 2026
  • Riverview, FL

Starting off our experience, Nick was amazing! He’s responsive, understanding, and went above and beyond the whole way. I also can’t say enough good things about Matt, our construction manager. He made sure everything was perfect and explained everything and was extremely helpful. The closing process was also very smooth and probably the quickest I have ever experienced. I have had other new builds from both Lennar and DR Horton, and I can honestly say that Pulte quality far surpasses others. All in all, we’re very happy! Thank you!!!

Pulte Homes responded:
Thank you for sharing your feedback with us. We're thrilled to hear that you had such a positive experience while working with Nick and Matt! It's wonderful to know that your closing process was smooth and seamless and that you're happy with your new home! Congratulations, we wish you the best! ^KH

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

No

  • Anonymous
  • Verified HomeBuyer
  • June 09, 2026
  • Wesley Chapel, FL

They add extra fee

Pulte Homes responded:
Thank you for sharing with us. We're sorry to hear that there was an additional fee added, without it being communicated to you. We would like to escalate this for further review, can you please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information? Thank you again. ^KH

Total Score 3


Quality 4

Trustworthiness 3

Responsiveness 3

Pulte is pretty decent

  • Mohammed K.
  • Verified HomeBuyer
  • June 08, 2026
  • Thonotosassa, FL

Overall, our purchasing experience went well enough. The process was complicated at times and it felt like Pulte could have done more to maintain the flow. However, we are satisfied with the end result.

Pulte Homes responded:
Thank you for sharing your feedback with us. We’re glad to hear you’re satisfied with your new home and the overall outcome. We appreciate your feedback regarding the process and communication, as we are always looking for ways to improve our services. Thank you again. ^KH

Total Score 4


Quality 3

Trustworthiness 4

Responsiveness 4

A horrible experience

  • Christopher H.
  • Verified HomeBuyer
  • June 03, 2026
  • Zephyrhills, FL

Bad overall experience never again very sad.

Pulte Homes responded:
We're truly sorry to hear that you did not have a good experience with us and would appreciate the opportunity to learn more about it. Can you please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information? Thank you. ^KH

Total Score 2


Quality 3

Trustworthiness 3

Responsiveness 3

TH

  • Todd B.
  • Verified HomeBuyer
  • May 28, 2026
  • Riverview, FL

We purchased a new home, had a home inspection completed and closed on the home. Shortly after moving in I was hanging some signage above the kitchen cabinet directly above the stovetop when I looked down into the hood vent and noticed that the vent ducting was missing and not connected to the outside. I also had a gutter company install new gutters on the front and back of the house. While they were installing the front and back gutters, they were tying them in to the Pulte- provided side gutters. They informed me that the side gutters were not hung properly so they took the time to ...

Pulte Homes responded:
Thank you for sharing your experience with us. We're sorry to hear about the concerns you discovered after moving in. We would like to make leadership aware of this, can you please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information? Thank you again. ^KH

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 3

New Pulte home purchase experience

  • Kenneth J.
  • Verified HomeBuyer
  • May 27, 2026
  • Apollo Beach, FL

We have been very satisfied with the quality and workmanship of our new Pulte home

Pulte Homes responded:
Thank you for sharing your feedback with us. We're thrilled to hear that you had such a positive homebuying experience! It's wonderful to know that you are satisfied with the quality and workmanship of your new home. We wish you many happy years ahead in your home! ^KH

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

New home

  • Anthony O.
  • Verified HomeBuyer
  • May 26, 2026
  • Wesley Chapel, FL

We loved the building experience. The only negative is trying to get in touch with the HOA. PGP title sent our deed but the HOA didn’t accept it. They couldn’t open the file they said. They ended up hitting us with a late fee for our monthly HOA payment that wasn’t our fault. We tried multiple times to get things setup with them beforehand as well. We were told the HOA would reach out to us, but everyone in the neighborhood will tell you they won’t. As far as the house goes, it’s beautiful and our general contractor was amazing.

Pulte Homes responded:
Thank you for sharing your experience with us. We're glad to hear that you loved your homebuilding experience but are very sorry to hear about your experience with the HOA. We'd like to see if we can help with the situation, can you please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information? Thank you again. ^KH

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Jeff

  • Ruben C.
  • Verified HomeBuyer
  • May 20, 2026
  • Brooksville, FL

He was a true professional. He kept us updated, in layman terms, throughout the entire process. Always available for matters pertaining to Pulte and provided great references for those items that did not directly involve Pulte. No question went unanswered. We hope that when we purchase our next investment property in 2 years, we have the opportunity to work with Jeff again. Can't say enough about him as a Pulte representative and as a human being.

Pulte Homes responded:
Thank you for sharing your experience with us. We’re thrilled to hear Jeff provided such outstanding communication, professionalism, and support throughout your journey! We appreciate your kind words and hope you enjoy your new home! ^KH

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 4

Highly Recommended: A Smooth Process from Start to Finish

  • Antonio G.
  • Verified HomeBuyer
  • May 01, 2026
  • Spring Hill, FL

Working with Pulte Homes was a streamlined and professional experience from the initial purchase through the final move-in. The construction quality is solid, and the value for the investment is clear, especially when considering the modern design and attention to detail. The builder's team was a standout highlight; they were consistently responsive, addressed every question in a timely fashion, and followed through on all commitments made during the planning phase. For potential buyers looking for a builder that balances efficiency with a high standard of craftsmanship, Pulte delivers ...

Pulte Homes responded:
Thank you for sharing your experience. We’re so glad to hear the process felt streamlined and professional throughout, and that you’re happy with the quality and design of your home! It’s great to know our team’s responsiveness and follow-through made a difference. We truly appreciate your recommendation! ^KH

Total Score 5


Quality 4

Trustworthiness 4

Responsiveness 4

Wonderful experience

  • Todd L.
  • Verified HomeBuyer
  • April 08, 2026
  • Zephyrhills, FL

From start to finish, the home buying process was a breeze. Each step was well defined and there was always someone to answer our questions along the way.

Pulte Homes responded:
Thank you for sharing your feedback. We're thrilled to hear that you had a smooth and straightforward home buying experience! It's great to know that you were well informed throughout. We appreciate your kind words and wish you all the best in your new home! ^KH

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Easy, stress free process from start to finish

  • Marianne L.
  • Verified HomeBuyer
  • April 08, 2026
  • Wesley Chapel, FL

Our construction manager kept us fully informed at every stage of construction. The loan process and closing through pulte was very easy to navigate. We now have a beautiful home and are confident that it has been built with the highest standards.

Pulte Homes responded:
Thank you for sharing your feedback. We're thrilled to hear that you had a easy and stress free process! It's great to know that you have confidence in the quality of your home and are enjoying it so far! ^KH

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Great!

  • Anonymous
  • Verified HomeBuyer
  • March 20, 2026
  • Spring Hill, FL

The quality of the house materials is great. Everyone was very helpful during the whole process.

Pulte Homes responded:
Thank you for sharing your feedback. We're delighted to hear that you had a positive experience while working with our team! It's wonderful to know that you find the quality of your home great! ^KH

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

House Owner

  • Hany S.
  • Verified HomeBuyer
  • March 11, 2026
  • Riverview, FL

Very good experience and professionalism

Pulte Homes responded:
Thank you for sharing. We're so glad to hear that you had such a good experience while working with our team! Congratulations on your new home, enjoy! ^KH

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Poor Craftsmanship and Customer Service from Pulte

  • Shashank R.
  • Verified HomeBuyer
  • March 07, 2026
  • Thonotosassa, FL

Pulte Homes Review Overall Rating: 2/5 Stars I recently purchased a home from Pulte Homes, Florida, and unfortunately, my experience has been marred by numerous construction and quality issues. While the location is convenient, the lack of attention to detail and poor customer service have left me frustrated. Key issues I’ve encountered: • Nails Popping Out: Numerous nails are protruding from the staircase and second-floor areas, which have pricked me and children during playtime. This is a serious safety hazard. When I submitted a service request, I was told “this is how it would be. ...

Pulte Homes responded:
Thank you for taking the time to share such detailed feedback. We’re very sorry to hear about the concerns you’ve experienced, particularly those involving safety and workmanship, as that is not the standard we strive to deliver. Your comments regarding service response and follow-through are taken seriously. We would like to escalate this for leadership review, please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information. Thank you again. ^KH

Total Score 3


Quality 2

Trustworthiness 3

Responsiveness 2

Highly recommend Pulte and Spencer Glen (hopefully you will have Matt as the construciton manager))

  • James F.
  • Verified HomeBuyer
  • March 05, 2026
  • Riverview, FL

Matt was fantastic and went above and beyond. He was very responsive and explained everything to us very thoroughly. Highly recommend.

Pulte Homes responded:
Thank you so much for the wonderful recommendation! We’re thrilled to hear Matt went above and beyond and provided such thorough, responsive support throughout your build. It means a lot to know you had a fantastic experience. We truly appreciate you choosing Pulte! ^KH

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Rico

  • Norico W.
  • Verified HomeBuyer
  • March 05, 2026
  • Zephyrhills, FL

Truly enjoyed the process. Everyone was very helpful. The quality of the home is great and I would highly recommend Pulte to others!

Pulte Homes responded:
Thank you so much for sharing your experience! We’re thrilled to hear you truly enjoyed the process and felt supported every step of the way. It means a lot to know you’re happy with the quality of your home and would recommend Pulte to others. We truly appreciate you choosing us! ^KH

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Nick was great!

  • Radha H.
  • Verified HomeBuyer
  • March 04, 2026
  • Riverview, FL

Nick was so attentive and was always available to help!

Pulte Homes responded:
Thank you for sharing! We’re so glad to hear Nick was attentive and always available to help. It’s wonderful to know you felt supported throughout the process. We truly appreciate you choosing Pulte! ^KH

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Pulte homes in Caldera community, Florida

  • Craig D.
  • Verified HomeBuyer
  • February 10, 2026
  • Spring Hill, FL

Beautiful communities with great amenities

Pulte Homes responded:
Thank you for sharing your feedback. We’re so glad to hear you’re enjoying the beautiful community and its amenities! We appreciate you choosing Pulte! ^KH

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Very bad

  • Abdul Q.
  • Verified HomeBuyer
  • February 10, 2026
  • Thonotosassa, FL

Very poor experience from soup to nuts

Pulte Homes responded:
Thank you for sharing your feedback. We're truly sorry to learn that your experience did not meet your expectations. We'd like to learn more about your experience and help in anyway, please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information. Thank you again. ^KH

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

Efficient

  • Melinda A.
  • Verified HomeBuyer
  • February 08, 2026
  • Riverview, FL

Extremely knowledgeable, efficient. Complicated process made easy!

Pulte Homes responded:
Thank you for taking the time to share your feedback. We're thrilled to hear that you had a smooth and seamless experience! It's great to know that you felt the process was straight forward. Congratulations on your new home, enjoy! ^KH

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 4

Building Material and Price

  • Anonymous
  • Verified HomeBuyer
  • February 04, 2026
  • Thonotosassa, FL

I wanted to share some feedback regarding my experience after purchasing the home. Overall, while the materials used in the homes appear to be on the lower end, —especially for the lower models—but not a major concern for me. I know the builder is aware of this, and I do appreciate that there is a two-year warranty in place. Additionally, the responsiveness of the team when submitting service tickets has been very good, which I value. That said, from a pricing perspective, I do feel that my home was overvalued, and I would like to explain why. After I completed my purchase, I learned ...

Pulte Homes responded:
Thank you for taking the time to share your thoughtful feedback. We appreciate your comments regarding materials, warranty coverage, and our team’s responsiveness, and we understand your concerns about pricing and incentives as market conditions evolve. Your perspective is important to us, and we’ll share this feedback internally as we continue to evaluate how we support our buyers. ^KH

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 5

Pulte Homes at Evergreen

  • Eduardo C.
  • Verified HomeBuyer
  • February 04, 2026
  • Thonotosassa, FL

Everythign was easy with Pulte, great customer service and easy process,

Pulte Homes responded:
Thank you for sharing. We’re glad to hear everything was easy and that you had great customer service throughout the process! We appreciate you choosing Pulte! ^KH

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5