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- Tampa-St. Petersburg, FL
Pulte Homes Reviews in Tampa St. Petersburg, FL
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What Tampa St. Petersburg Homeowners Have to Say About Pulte Homes.
Read all 339 verified reviews from homeowners that built a new home with Pulte Homes in the Tampa St. Petersburg area. Tampa St. Petersburg homeowners have rated Pulte Homes an average 3.9 stars for the quality of their new homes and their commitment to customer service. You can read all of Pulte Homes's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.
Pulte Homes in Tampa-St. Petersburg Area
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Customer Reviews
Pulte Homes - Our celebration day was a disaster, did not leave us with a great
- Curtis H.
- Verified HomeBuyer
- August 06, 2021
- Zephyrhills, FL
Our celebration day was a disaster, did not leave us with a great feeling!! Jeremy and Andrew did their best to make it right but still left a bad feeling in pit of my stomach
Total Score 3
Quality 4
Trustworthiness 4
Value 4
Responsiveness 3
Brand new is very good, but for the price, not great
- Christopher R.
- Verified HomeBuyer
- May 29, 2019
- Palm Harbor, FL
Someone once told me that when you build with a company (like Pulte), the same guys building the 200k houses, build the 400k houses and the 750k houses in the development. I tried to except this,,,, tried. However when you spend this much money, you’d hope for a higher quality relative to the lower cost homes. They are all very good. Just not great.
Pulte Homes responded:
We're sorry to hear that you weren't satisfied with the quality of your home and we encourage you to reach out to us at socialcare@pultegroup.com if you'd like to discuss this further. --Sarah
Total Score 3
Quality 3
Trustworthiness 3
Value 4
Responsiveness 5
Was ok, but not great
- Anonymous
- Verified HomeBuyer
- October 04, 2023
- Valrico, FL
For what we paid for the house, was expecting better finish quality. The lawn is not in great shape, one of the kitchen cabinet doors broke within the first month, the trim work is not neat, the master bath took 3 attempts to get the tile fixed and it is still mediocre, etc.
Total Score 3
Quality 3
Trustworthiness 4
Value 3
Responsiveness 4
Pulte Homes - I am happy with the home, love the style, salesperson Amanda
- Anonymous
- Verified HomeBuyer
- February 06, 2022
- Land O' Lakes, FL
I am happy with the home, love the style, salesperson Amanda was great, however not happy with items that were not completed prior to closing and it has now been > 6 weeks since closing and there are still items that have not been addressed. I made contact with the warranty rep, Dave and he has been very helpful in trying to complete my list of not completed,
Total Score 3
Quality 3
Trustworthiness 4
Value 4
Responsiveness 3
Very friendly and helpful
- Thomas N.
- Verified HomeBuyer
- March 03, 2021
- Riverview, FL
I paid extra for a refrigerator there top of the line one that they had to offer. On the day of closing they put a temp one in and told me that it would be 2-4 weeks the fridge was on back order. After 4 weeks no one contacted me I had to reach out to them and the person that contacted me said he was not sure when the fridge will arrive. He would contact me which one has it. The fridge that is there stands out like a sore thumb. I am totally disappoint in the lack of communication and the sense of urgency. I paid extra for what?? I had family members laugh at the fridge cause of it's size and ...
Total Score 3
Quality 4
Trustworthiness 3
Value 4
Responsiveness 3
Love the neighborhood
- Anonymous
- Verified HomeBuyer
- June 25, 2019
- Palm Harbor, FL
Great neighborhood but seems like things were rushed at the end. A lot of less than quality work mad been found after we moved in. We are getting lots fixed but horrible drywall work can’t be fixed. But we love neighborhood and house design.
Total Score 3
Quality 3
Trustworthiness 3
Value 4
Responsiveness 4
Get a new home inspection!
- Anonymous
- Verified HomeBuyer
- June 03, 2019
- Wesley Chapel, FL
We purchased a new Pulte home at Epperson Ranch just over a month ago. It was a quick move-in home so we didn't have any input into the finishings or design. Nevertheless, we liked what we saw so we went ahead to purchase it. Although it was a brand new home, we decided to pay the extra $$ to get a new home inspection done, and we were very glad we did! Although the home itself was structurally sound, he found many areas that needed to be addressed. These included nails protruding on the roof, unfinished painting on the outside and inside, missing/malfunctioning door stoppers, incomplete ...
Pulte Homes responded:
We apologize that you encountered these issues with your new home prior to closing and appreciate you bringing them to our attention as your feedback is invaluable in helping us improve the home buying experience for our customers. If you have additional thoughts you'd like to share, we're always listening at socialcare@pultegroup.com. --Sarah
Total Score 3
Quality 3
Trustworthiness 4
Value 3
Responsiveness 4
Overall Experience
- Premsagar K.
- Verified HomeBuyer
- May 02, 2024
- Land O' Lakes, FL
The Build quality is good but the overall responsiveness to the issues is poor. Many issues that were highlighted during the pre closing and build stage were fnot foxed and the frequent cleaning of the hoise was not done.There is a lot to improve on communication from sales, build teams.
Total Score 3
Quality 4
Trustworthiness 4
Value 3
Responsiveness 2
Title registration
- Anoop H.
- Verified HomeBuyer
- April 08, 2022
- Land O' Lakes, FL
The quality of house is ok. Have found floor not fixed properly, doors are not closing properly, water stagnation in the yard etc...
Total Score 3
Quality 3
Trustworthiness 3
Value 3
Responsiveness 4
We had to close before the punch list was finished. two months later it's still not complete.
- Marcy B.
- Verified HomeBuyer
- July 06, 2021
- Wesley Chapel, FL
Disappointed in finish work and quality of the "upgrades" we made.
Total Score 3
Quality 3
Trustworthiness 3
Value 3
Responsiveness 4
Some items are poor quality items
- Anonymous
- Verified HomeBuyer
- April 08, 2020
- Odessa, FL
By the time you see your house finished, you are amazed as it’s a dream coming true. By the time you settle in and start living inside it, you start noticing several aspects about the material and workmanship that could have been done better, such as stains all over the walls and flooring, hand marks from the workers that do not go away, poor quality painting that gets off easily and is sticky, small holes left unattended and so on. It’s a bummer to notice those items only after living on it, which starts to be a life of fixing minor issues.
Total Score 3
Quality 2
Trustworthiness 4
Value 3
Responsiveness 4
Bad built quality
- Pengcheng W.
- Verified HomeBuyer
- July 28, 2023
- Land O' Lakes, FL
Floor not even, still waiting for the parts were promised by the construction manager.
Total Score 3
Quality 2
Trustworthiness 4
Value 3
Responsiveness 3
Low quality for a high price
- Sephin A.
- Verified HomeBuyer
- April 06, 2023
- Riverview, FL
The overall finish of the house is poor , each window in the house is different size , the shower bathroom tiles are not straight ,
Total Score 3
Quality 3
Trustworthiness 3
Value 3
Responsiveness 3
Pulte Homes - I understand there are some shortages for material but it doesn't
- Anonymous
- Verified HomeBuyer
- August 03, 2022
- Land O' Lakes, FL
I understand there are some shortages for material but it doesn't mean work hss to de done sloppy!! Since very begging to end was not a good experience !!
Total Score 3
Quality 3
Trustworthiness 2
Value 4
Responsiveness 3
Structure looks good and plan too
- Hema S.
- Verified HomeBuyer
- January 20, 2022
- Tampa, FL
There are few issues like Since we chose platinum package we have chosen vinyl but there is a gap between vinyl floor and the door frame. Drive way bricks not properly arranged. Also the closet racks all rusted the day we move in. Still following up for the replacement. Someone came to touch up that's what we need. Garage was not placed properly I see the bolt placed on one side unsupported and door hanged somewhere. Guest restroom water clogged within a week. Title floor filings coming out now itself.
Total Score 3
Quality 2
Trustworthiness 3
Value 4
Responsiveness 3
Issues all over the process and it continues
- Anonymous
- Verified HomeBuyer
- December 03, 2021
- Tampa, FL
It’s okay not a good experience for a first home buyer
Total Score 3
Quality 4
Trustworthiness 3
Value 3
Responsiveness 2
Never get anything done
- Michelle W.
- Verified HomeBuyer
- July 31, 2021
- Zephyrhills, FL
At my closing I pointed out something that needed to be so done my field manager said he would take care of he promised. He just wanted me to sign off... there are stain drippings on my stair case. There are granite on my floors and paint in my floors throughout my home, there is a deep scratch on my cabinets in my bathroom that I noticed as i was leaving out the bathroom as there was a piece of blue tape there but not addressed. Reported it under the 30 day closing warranty... reported everything in the 30 days and it is not 31days and none of it was addressed. There was suppose to be an ...
Total Score 3
Quality 4
Trustworthiness 3
Value 4
Responsiveness 1
Product choice substandard
- Lawrence E.
- Verified HomeBuyer
- November 03, 2020
- Apollo Beach, FL
Sales staff was great field mgr very good Product choice is substandard and workmanship needs improvement
Total Score 3
Quality 2
Trustworthiness 3
Value 3
Responsiveness 4
Pulte Homes - The experience didn’t feel personal.
- Riddhi P.
- Verified HomeBuyer
- December 19, 2019
- Lutz, FL
The experience didn’t feel personal. For the amount we are paying for the house I expected better communication and follow up from Pulte’s end. I also expected better results from the vendors you used. It felt as if they didn’t care and our home wasn’t really a priority for them with how careless they were with some of their work. Pulte could do a better job with following up on your vendors worksmanship.
Total Score 3
Quality 3
Trustworthiness 3
Value 3
Responsiveness 3
Pulte quality review
- John F.
- Verified HomeBuyer
- December 18, 2019
- Odessa, FL
Overall building quality is fine. Minor issues but response from warranty could be a little better
Total Score 3
Quality 4
Trustworthiness 3
Value 3
Responsiveness 2
Not satisfied with the quality, especially the finishing of the home
- Sravani k.
- Verified HomeBuyer
- April 03, 2024
- Land O' Lakes, FL
We are happy with the quick response for any issues. Since Putle is the one of the popular builder, we had great expectations regarding the quality and finishing by the time we close the house. However, we were very disappointed with the poor finishing. We see a lot of paint patch works across the home, doors paint wearing off in two weeks, they fixed it but same repeated. Unclean finish of grouting in the bathroom tiles. Doors misalignments and so on. Carpet issues like, it came off in a week not happy.
Total Score 3
Quality 2
Trustworthiness 3
Value 2
Responsiveness 4
Could be better
- Anonymous
- Verified HomeBuyer
- October 17, 2022
- Land O' Lakes, FL
Ongoing issues still unresolved after closing some time ago. Pressed to sign the house was 100% at closing even though it was not and wanted to be nice because I do like the guys who built the house. Agreed to fill out their survey with all favorable remarks as I know there are bonuses tied to it, even though the work was not 100% done, I still did it. I am not confident that the issues will ever be taken care of.
Total Score 3
Quality 3
Trustworthiness 3
Value 3
Responsiveness 2
Great sales team, not so great construction team.
- Rodrigo Y.
- Verified HomeBuyer
- February 08, 2022
- Tampa, FL
We had a nice experience through the purchase program. Sales man was amazing and very helpful through the whole process. Construction wasn't what we were expecting. A lot of paint stains all over the house. Lots of dents and scratches on doors and trims. Issues with the pave that hasn't been resolved yet. It's been almost two months since we got into the house and most of the issues we pointed on the closing have not been solved.
Total Score 3
Quality 2
Trustworthiness 3
Value 4
Responsiveness 2
Pulte Homes - They were in such a rush to complete the interior of the home
- Vincent P.
- Verified HomeBuyer
- September 15, 2021
- Zephyrhills, FL
They were in such a rush to complete the interior of the home that quite a few mistakes were made such as uneven floors, uncorked windows and scantily painted window panels, cuffed and splitting door frames, doorknob placed backwards and mal-adjusted kitchen cabinet doors. The list goes on. They tend schedule final walk through 2 days before closing and many issues go unresolved thereafter.
Total Score 3
Quality 3
Trustworthiness 3
Value 3
Responsiveness 2
Repairs
- Soufiane B.
- Verified HomeBuyer
- July 02, 2019
- Odessa, FL
Its been over a month and we still haven't got a call from pulte about repairs as we were told we will receive a call. They are many issues in the house need to be fixed. No response from pulte yet.
Pulte Homes responded:
If you need assistance with service requests, we'd be happy to help! Please email us at socialcare@pultegroup.com. --Sarah
Total Score 3
Quality 3
Trustworthiness 3
Value 4
Responsiveness 1
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