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Pulte Homes Reviews in Tampa St. Petersburg, FL

What Tampa St. Petersburg Homeowners Have to Say About Pulte Homes.

Read all 425 verified reviews from homeowners that built a new home with Pulte Homes in the Tampa St. Petersburg area. Tampa St. Petersburg homeowners have rated Pulte Homes an average 3.9 stars for the quality of their new homes and their commitment to customer service. You can read all of Pulte Homes's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

Pulte Homes

has 3.9 out of 5 stars in Tampa-St. Petersburg Area

425 Reviews in Tampa-St. Petersburg Area

Ratings by Category

Overall 3.9

Quality 3.7

Trustworthiness 3.9

Responsiveness 3.8

Pulte Homes in Tampa-St. Petersburg Area

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Customer Reviews

Pulte Homes - Very poor quality of work in the house so many things are missing

  • Hiren P.
  • Verified HomeBuyer
  • July 27, 2022
  • Tampa, FL

Very poor quality of work in the house so many things are missing ..There was water falling from the gathering room when i entered in my house after closing on first day with my family and my luggage..its been almost 1month to staying at my house still i don’t have electricity in my two bedrooms..so many things are there ,that should not be like that.Garage work has issue there is big hole in garage and big crackes also there ,not finishing well as well .A.c roof vent was missing so started blowing out packing from the roof ..its been up two weeks but no-one still coming for fix it . back ...

Total Score 3


Quality 1

Trustworthiness 1

Responsiveness 1

Pulte Homes - Had a very good sales experience and buying was smooth.

  • Anonymous
  • Verified HomeBuyer
  • July 27, 2022
  • Riverview, FL

Had a very good sales experience and buying was smooth. Had a bad experience on closing day - keys wouldn’t work and AC was not working - they got it fixed in a few days. Service tickets promised to be fixed after closing took a long time - couple of months to complete. More empathy and responsiveness from construction managers will really help. They are rushed to close.

Total Score 3


Quality 5

Trustworthiness 3

Responsiveness 3

Thanks

  • Fabrice S.
  • Verified HomeBuyer
  • July 21, 2022
  • Wesley Chapel, FL

Alex our Sales agent and Jeff our builder were awesome…Kenzie our mortgage rep was terrible and insulting …we had to escalate to her boss Dan to file a complaint and complete the mortgage transaction

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 5

Troy

  • Judy T.
  • Verified HomeBuyer
  • July 05, 2022
  • Seffner, FL

Pulte has great people that help facilitate the whole home buying experience. The quality is excellent. The Foreman on the job was outstanding. We would definately recommend Pulte to anyone interested in a new home. Price point is excellent and the quality and workmanship very good. They stay on the job to completion. Having the Foreman who makes sure it is done right means everything. Thank You so much.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Pulte Homes - Many thanks for your assistance

  • E&A L.
  • Verified HomeBuyer
  • July 05, 2022
  • Land O' Lakes, FL

Many thanks for your assistance

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Pulte Homes - Well designed homes, poor quality control on workmanship.

  • Anonymous
  • Verified HomeBuyer
  • June 05, 2022
  • Riverview, FL

Well designed homes, poor quality control on workmanship. Way too much pressure put on construction managers to deliver an impossible schedule

Total Score 4


Quality 2

Trustworthiness 5

Responsiveness 4

Pulte Homes - Value of the price paid

  • Robert T.
  • Verified HomeBuyer
  • June 05, 2022
  • Land O' Lakes, FL

Value of the price paid

Total Score 4


Quality 4

Trustworthiness 5

Responsiveness 4

Satisfied.

  • Carlos G.
  • Verified HomeBuyer
  • June 02, 2022
  • Land O' Lakes, FL

Great overall experience. Satisfied with the purchase.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

People are nice and helpful. .

  • Teresa T.
  • Verified HomeBuyer
  • May 12, 2022
  • Valrico, FL

Hoping for an enjoyable living experience.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 4

Nick and Shane, great to work with them

  • Edgar D.
  • Verified HomeBuyer
  • May 11, 2022
  • Apollo Beach, FL

Nothing else to share.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Communication with the builder and taking care of issues quickly.

  • Brian L.
  • Verified HomeBuyer
  • May 04, 2022
  • Apollo Beach, FL

Love our new home in Waterset!

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

VERY professional and responded to issues promptly

  • Teresa V.
  • Verified HomeBuyer
  • May 04, 2022
  • Seffner, FL

We have a few issues with the home and Pulte has been very responsive in getting the issues addressed. We are still waiting for the "punch list" items to be completed but all in all it we have nothing but great things to say about PULTE!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Pulte Homes - Good but always room for improvement

  • Rodney K.
  • Verified HomeBuyer
  • May 04, 2022
  • Land O' Lakes, FL

Good but always room for improvement

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 4

Still waiting for things to be finished & I closed 6 weeks ago

  • terry D.
  • Verified HomeBuyer
  • May 04, 2022
  • Tampa, FL

Love my home but slow to respond on finishing items

Total Score 4


Quality 3

Trustworthiness 4

Responsiveness 2

Field Manager responses and communicates most well.

  • Jerold S.
  • Verified HomeBuyer
  • April 15, 2022
  • Seffner, FL

COVID challenges all of us.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 4

Pulte Homes - We are not happy with the delays and lack of commitment to make

  • Kelvin D.
  • Verified HomeBuyer
  • April 13, 2022
  • Valrico, FL

We are not happy with the delays and lack of commitment to make this process a smooth transition. We have been in this house almost two months and we are still waiting on things to be fixed. The response time is slow and we are constantly being told we are waiting for a response from the vendor. We believe that a builder should have several vendors so that when one is slacking the the other can pick up the slack. The customer should be in this bind. I would not recommend Pulte to a friend or family member!!!!

Pulte Homes responded:
We were so disheartened to read your review as this is certainly not the experience, we want you to have. We'd really like an opportunity to discuss this feedback with you and try to make things right. Please email us at customersupport@pultegroup.com.

Total Score 2


Quality 2

Trustworthiness 2

Responsiveness 2

Pulte Homes - For the price we paid the workmanship is lacking, drywall cracking,

  • Anonymous
  • Verified HomeBuyer
  • April 13, 2022
  • Tampa, FL

For the price we paid the workmanship is lacking, drywall cracking, poorly painted edges, and already a laundry list of items we need addressed.

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 2

Professionalism and Quality

  • Anonymous
  • Verified HomeBuyer
  • April 12, 2022
  • Tampa, FL

On time delivery Quality of construction

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Title registration

  • Anoop H.
  • Verified HomeBuyer
  • April 08, 2022
  • Land O' Lakes, FL

The quality of house is ok. Have found floor not fixed properly, doors are not closing properly, water stagnation in the yard etc...

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 4

The people I worked with.

  • Wandaly C.
  • Verified HomeBuyer
  • April 06, 2022
  • Riverview, FL

Everyone at Pulte made my first time buying a home a great experience. They were all helpful and informative. From me making the bid on the house all the way till the closing day. It was a beautiful experience and everyone I worked with were very nice and patient. If I had to do it all over again, it would definitely be Pulte Homes.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Worst experience ever.

  • Mirza M.
  • Verified HomeBuyer
  • April 06, 2022
  • Tampa, FL

This has been a nightmare from day one. We are a young family moving to tampa from Orlando and were sold a house with an approximate closing date of 8/2021. We forgave many other better products because of this said closing date. Pulte off the back told us we were pushed back to 12/2021 and then later to 2/2022. Due to Current market standards we understood. Once the build process started we never really had any good feeling. The construction manager never had a control on the build process and was giving false timeline expectations. The build quality was poor the workmanship was bad and the ...

Pulte Homes responded:
We are so sorry to hear that your experience has left you feeling stressed out and disappointed in us, especially since moving into a new home should be such an exciting time. We’d like to see what we can do to help alleviate some of the stress. Would you mind sending an email to customersupport@pultegroup.com with your contact information so we can get in touch with you?

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

Pros & Cons

  • Harold V.
  • Verified HomeBuyer
  • April 06, 2022
  • Riverview, FL

Pro : the buying experience was great. Paper work, underwriters, deadlines etc. Con's : The vendors they use. Poor craftsmanship. Attention to details are not something they check nor supervisor. Doors are horribly painted, missing parts, wrong screw colors and installed incorrectly. They installed a horrible and obvious broken, door and patched it up. Doesn't close correctly, patch work horrendous. Floor board chipped, crack. They tired coving all imperfections with paint. Coach lights that trip the breaker every time it rains. Walk in shower that are not tiled correctly, crake cracked and ...

Total Score 4


Quality 2

Trustworthiness 2

Responsiveness 2

Pulte Homes - Quality house.

  • Johanna B.
  • Verified HomeBuyer
  • April 06, 2022
  • Land O' Lakes, FL

Quality house. Easy transactions and communication all through out the process until closing. Highly recommended.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Great communication from Sales thru Delivery

  • Joseph S.
  • Verified HomeBuyer
  • March 16, 2022
  • Apollo Beach, FL

Overall I'm gonna say it was very positive and that I like the experience and the home. HOWEVER, architecturally I am very upset with where they placed the water tank and the fact that it takes over 5 minutes to get hot water through the tap in the bedroom and in the kitchen. I think that is unacceptable. They say a "tankless" is an upgrade but I disagree - I hate it. I am thinking about hiring a plumber to put in a regular water heater in my master closet so I can have hot water as soon as I turn on the faucet. I am very livid about this.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Quality of homes, responsiveness of my construction manager

  • Shellie W.
  • Verified HomeBuyer
  • March 09, 2022
  • Apollo Beach, FL

Whole process was very smooth and timely, esp considering the market we are in. I moved from 1200 miles away so it went better than expected. The warranties offered by Pulte give me peace of mind that anything that comes up later will be handled.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5