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Pulte Homes Reviews in Tampa St. Petersburg, FL

What Tampa St. Petersburg Homeowners Have to Say About Pulte Homes.

Read all 331 verified reviews from homeowners that built a new home with Pulte Homes in the Tampa St. Petersburg area. Tampa St. Petersburg homeowners have rated Pulte Homes an average 3.9 stars for the quality of their new homes and their commitment to customer service. You can read all of Pulte Homes's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

Pulte Homes

has 3.9 out of 5 stars in Tampa-St. Petersburg Area

331 Reviews in Tampa-St. Petersburg Area

Ratings by Category

Overall 3.9

Quality 3.7

Trustworthiness 3.9

Value 3.9

Responsiveness 3.7

Pulte Homes in Tampa-St. Petersburg Area

View Homes

Customer Reviews

Good in some Aspects and Horrible in others

  • Richard S.
  • Verified HomeBuyer
  • January 06, 2021
  • Wesley Chapel, FL

The sales, closing and mortgage aspect were great. Getting the items on the punch list from the closing on November 2 and walk thru which happened about a month prior to closing as the date changed are still not completed after several emails and calls. The closet doors are just now getting painted and the wall is not square so I have a gap on the top. several tiles not repaired only a band aid patch placed that will wear off quickly. Dust everywhere from the shower floor being redone due to poor quality. Our kitchen eating area was tore up and retiled along with a space in the office, ...

Total Score 3


Quality 2

Trustworthiness 3

Value 4

Responsiveness 1

it was okay

  • Anunay Reddy M.
  • Verified HomeBuyer
  • May 02, 2024
  • Land O' Lakes, FL

I have reached out multiple times but have not received any response. The microwave, which is installed inside cabinets, is meant for countertops and not built-ins. Whirlpool has refused to provide warranty support. Despite reaching out to multiple people, I have not received any replies.

Total Score 3


Quality 3

Trustworthiness 2

Value 3

Responsiveness 1

Not communicative and struggling to get all the info , no one’s shares if we ask they say if not no

  • Jaipal Reddy K.
  • Verified HomeBuyer
  • May 02, 2024
  • Land O' Lakes, FL

The sales team sucks, don’t respond , won’t provide any info until asks

Total Score 3


Quality 2

Trustworthiness 3

Value 2

Responsiveness 2

Pulte average. People who work at Pulte- very good!

  • Aliveni A.
  • Verified HomeBuyer
  • January 05, 2023
  • Land O' Lakes, FL

People very efficient & responsive -especially Sales ( Neal), Construction Manager (josh), warranty ( Trusha) Materials- Not so good, does not correlate to the price. Unhappy with the way the delay from Pulte's side impacted buyer's mortgage rates.

Total Score 3


Quality 2

Trustworthiness 2

Value 2

Responsiveness 3

Pulte Homes - Pule builder did average.

  • Anonymous
  • Verified HomeBuyer
  • July 27, 2022
  • Land O' Lakes, FL

Pule builder did average. They missed things here and there. and also Pulte associates (new hires) will tell you that they tested everything in house multiple times and everything was in god shape , dont fall for that , that's the lie. few things i asked them to check and they just provided wrong information right on my face that this is standard and for all houses has the same thing. House was not complete at the time of closing , they just want to close rushing everything and keeping the things incomplete. They rely on 1 year warranty so that they can take time to fix your house. DO NO ...

Total Score 3


Quality 2

Trustworthiness 3

Value 2

Responsiveness 2

Delays...

  • Anonymous
  • Verified HomeBuyer
  • October 12, 2021
  • Tampa, FL

Our home was 6 weeks delayed which was very hard since we were moving out of state and had sold our old home 4 weeks prior to closing. We've been in the house for over a month and punch list items are still not completed. The day we closed we came to a home that was full of workers, no supervisor and no deadline. The walls were still being painted 3 days after closing. We were unable to fully move in and settle which with 2 children and pets and working from home situation while coming from out of state was a nightmare. Very dissapointed.

Total Score 3


Quality 3

Trustworthiness 2

Value 2

Responsiveness 2

Appliance not good quality

  • Arpitaben P.
  • Verified HomeBuyer
  • August 03, 2024
  • Land O' Lakes, FL

We buy our home since 1st day we have issues with our drayer have fire issues and dishwasher issue and refrigerator. We r so tired to complain whirlpool and Pulti.

Total Score 3


Quality 3

Trustworthiness 2

Value 2

Responsiveness 1

STILL WAITING FOR WHITE GLOVE TREATMENT ??????

  • Marvin C.
  • Verified HomeBuyer
  • April 05, 2023
  • Riverview, FL

THE CONCRETE IS CRACKING IN THE GARAGE AND BACK PORCH ??????

Total Score 3


Quality 2

Trustworthiness 2

Value 2

Responsiveness 2

Not Great

  • Vyshnavi P.
  • Verified HomeBuyer
  • February 21, 2023
  • Land O' Lakes, FL

Poor quality Many issues identified before closing. Most of them are still open

Total Score 3


Quality 2

Trustworthiness 2

Value 2

Responsiveness 2

New home buying in Florida

  • Anonymous
  • Verified HomeBuyer
  • August 30, 2023
  • Valrico, FL

Bought a new home in Florida for just under a half million dollars. The interior of the home displays the worst level of “finish” work I have seen. Low quality materials, rough finish work on most baseboards and door and window frames. Entire kitchen and three full baths contained zero handles or pulls on any cabinets and drawers. House was still very dirty from construction debris when we took possession. A full month has passed and we are still finding things that need replacement or fixing. Not a good reflection on this builder.

Pulte Homes responded:
We're disappointed to hear this, but we thank you for your feedback as it is invaluable in helping us improve. If there is anything else you'd like to share with us, or any issues we can help address, please reach out to us at customersupport@pultegroup.com.

Total Score 3


Quality 2

Trustworthiness 2

Value 1

Responsiveness 2

Not very good

  • Poonam P.
  • Verified HomeBuyer
  • May 09, 2024
  • Riverview, FL

We would not recommend others to buy.

Total Score 3


Quality 2

Trustworthiness 2

Value 1

Responsiveness 1

Pulte Homes - Worst builder ever and lot of quality issues

  • Kishore C.
  • Verified HomeBuyer
  • August 04, 2021
  • Tampa, FL

Worst builder ever and lot of quality issues

Total Score 3


Quality 1

Trustworthiness 2

Value 2

Responsiveness 1

Not what you see

  • Anonymous
  • Verified HomeBuyer
  • December 15, 2022
  • Land O' Lakes, FL

Buyer be ware. The quality of the finished product is inferior to the model.

Total Score 3


Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

Pulte Homes - Very poor quality of work in the house so many things are missing

  • Hiren P.
  • Verified HomeBuyer
  • July 27, 2022
  • Tampa, FL

Very poor quality of work in the house so many things are missing ..There was water falling from the gathering room when i entered in my house after closing on first day with my family and my luggage..its been almost 1month to staying at my house still i don’t have electricity in my two bedrooms..so many things are there ,that should not be like that.Garage work has issue there is big hole in garage and big crackes also there ,not finishing well as well .A.c roof vent was missing so started blowing out packing from the roof ..its been up two weeks but no-one still coming for fix it . back ...

Total Score 3


Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

Don’t trust the timeline

  • Andrew P.
  • Verified HomeBuyer
  • December 07, 2022
  • Riverview, FL

This experience was one of the most stressful events I’ve ever gone through. Not knowing when the house would be competed, not knowing what kind of lease to sign for a temporary rental, and not to mention the enormous loss of money we had to pay for a month to month rental.

Pulte Homes responded:
We are so sorry to hear that your experience has left you feeling stressed out and disappointed in us, especially since moving into a new home should be such an exciting time. We’d like to see what we can do to help alleviate some of the stress. Would you mind sending an email to customersupport@pultegroup.com with a brief summary of your concerns, along with your contact information so we can get in touch with you? ^TP

Total Score 2


Quality 5

Trustworthiness 3

Value 5

Responsiveness 5

Get what you pay

  • Shivaji S.
  • Verified HomeBuyer
  • May 15, 2019
  • Lutz, FL

Quality is deteriorating than earlier deliveries. I moved from 14 yr old Pulte home to new home built by Pulte and next day onwards started having water leaks, A/C faults, un-wired utilities, site grading issue and the list goes on. Should never get into agreement that has a potential to close at Quarter end - they rush and deliver sub-standard homes.

Pulte Homes responded:
We're disappointed to hear you experienced these issues with your new home and encourage you to contact us at socialcare@pultegroup.com if you'd like to discuss this further. --Sarah

Total Score 2


Quality 3

Trustworthiness 5

Value 5

Responsiveness 5

Midgets issue

  • Lavanya C.
  • Verified HomeBuyer
  • April 15, 2021
  • Riverview, FL

Ponds were not planned correctly. The water is stagnant and we are not able to enjoy the view for which we paid additional money . There are midgets everywhere and I am not able to step outside because of this. Stagnant water can cause more issues long term.

Pulte Homes responded:
We are so sorry to hear that the pond in your community is not enjoyable and that you are experiencing a problem with midge flies. We would like to learn more about your concerns so we can make local leadership aware. If you could please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information we would greatly appreciate it. Thank you. ^AH

Total Score 2


Quality 4

Trustworthiness 4

Value 4

Responsiveness 4

Unreliable sales team

  • Anonymous
  • Verified HomeBuyer
  • October 05, 2022
  • Wesley Chapel, FL

Sales team is bad at so many levels. 1. No stakeholder management 2. Do not honor the commitments. 3. No updates on the schedules. 4. Didn’t clearly explain all the options.

Pulte Homes responded:
We're sorry we haven't lived up to our goal of delivering an excellent home buying experience for you, but we're very appreciative that you took the time to leave this feedback as it is invaluable in helping us improve. If there is anything else you'd like to share with us or any issues we can help address, we're always reachable at customersupport@pultegroup.com.

Total Score 2


Quality 4

Trustworthiness 4

Value 3

Responsiveness 3

My Experience

  • Anonymous
  • Verified HomeBuyer
  • March 02, 2023
  • Riverview, FL

Our closing date was 4 months later, causing huge financial burdens especially during these tough economic times. No real sense of urgency from our multiple project managers due to us having two different PM's during this process. I wasn't confident in the finance team and their knowledge of the type of loan we have. Once we moved in, we noticed some issues; did the maintenance work orders and still waiting for one that's been open a bit at the week period. Low and behold, our warranty manager is now no longer with the company, and we have to work with someone else. Been waiting for the deed ...

Pulte Homes responded:
We're so sorry that your experience left you feeling disappointed in us and we appreciate you bringing attention to the areas we can improve. Please feel free to reach out to us at customersupport@pultegroup.com if you'd like to share any additional comments or concerns. ^TP

Total Score 2


Quality 3

Trustworthiness 3

Value 3

Responsiveness 3

Not the quality we expect for the price we payed

  • Anonymous
  • Verified HomeBuyer
  • February 03, 2023
  • Land O' Lakes, FL

To many things wrong at closing for the money we paid. Shotty workmanship on alot of different trades within the home. 6 weeks after move in, many of the fixes we have requested are still not fixed. Pretty obvious the trades do not care your home. Trying to get in and out as fast as possible. If they don’t have a part to something, they just leave it as is and move on to the next job. No accountability on the subs, the Pulte project managers need to do a lot better job holding the trades accountable. This is definition of over promise and under deliver.

Pulte Homes responded:
Hello, we are so sorry to hear that you are unhappy with the quality of your new home. If we can assist with anything, or if you'd like to provide additional feedback, please email us at customersupport@pultegroup.com. ^TP

Total Score 2


Quality 3

Trustworthiness 2

Value 4

Responsiveness 2

Bad craftsmanship & over priced upgrades

  • Dante E.
  • Verified HomeBuyer
  • June 29, 2021
  • Wesley Chapel, FL

The upgrades are minimal for the price you pay. The Team clearly is interested in volume over quality. Have already had multiple service calls for tons of minor things. They have been resolved but just a hassle. Also have a major drainage issue on both sides of my property as well as both sides of my neighbors do as well. Common issue in the community however they are laying down drainage is terrible.

Pulte Homes responded:
We are so sorry to hear that you are unhappy with the quality of your new home. If there is anything we can help address or any additional feedback you would like to provide, please feel free to email customersupport@pultegroup.com and make sure to include your address and contact information. Thank you. ^AH

Total Score 2


Quality 2

Trustworthiness 3

Value 3

Responsiveness 3

Quality and focus on details. STAY AWAY FROM PULTE MORTGAGE!

  • Robert K.
  • Verified HomeBuyer
  • May 29, 2021
  • Riverview, FL

Overall quality of material is cheap. Sub contractors do very minimal to pass. Paint overspray on new LVP floor. Scuffs on new LVP floor. Paint on outlet covers. Hard chunks of plaster under carpeting. Finish on garage floor poor quality. New home we has to spend a month cleaning due to above issues. I can see the joint lines on my ceiling. Pulte Mortgage...worst experience EVER and we have built 6 new homes over the years. JOB site supervisors...EXCELLENT, great to work with!!!!

Pulte Homes responded:
While we are happy to hear that your job site team was wonderful, we are disappointed that you have experienced concerns with your home since moving in. We would like to help address these concerns and would greatly appreciate if you could please email customersupport@pultegroup.com with a brief summary of the unresolved concerns along with your address and contact information. Thank you. ^AH

Total Score 2


Quality 2

Trustworthiness 2

Value 4

Responsiveness 3

Poor quality workmanship

  • James F.
  • Verified HomeBuyer
  • February 03, 2021
  • Wesley Chapel, FL

I’ve purchased 5 new homes. Pulte has been the worst in initial quality.

Pulte Homes responded:
We are sorry to hear that your Pulte home is the least impressive of the new homes you have built. If there are any unaddressed concerns that we can help with or any additional feedback you would like to provide, please feel to email customersupport@pultegroup.com. Thank you. ^AH

Total Score 2


Quality 2

Trustworthiness 3

Value 2

Responsiveness 4

quality is very low

  • Anonymous
  • Verified HomeBuyer
  • October 06, 2022
  • Wesley Chapel, FL

pulte construction quality is poor and you dont get the value for the price you paid

Pulte Homes responded:
We are so sorry to hear that you are unhappy with the quality of your new home and are experiencing concerns since moving in. We would be happy to escalate these concerns for you if you could please email customersupport@pultegroup.com with a brief summary of the issues along with your address and contact information. Thank you. ^AH

Total Score 2


Quality 2

Trustworthiness 2

Value 2

Responsiveness 4

Pulte Homes - Crooked walls, AC undersized, yard floods, dead sod, the list

  • Anonymous
  • Verified HomeBuyer
  • January 12, 2022
  • Land O' Lakes, FL

Crooked walls, AC undersized, yard floods, dead sod, the list could go on forever.

Pulte Homes responded:
We are so sorry to hear that your experience has left you feeling stressed out and disappointed in us, especially since moving into a new home should be such an exciting time. We’d like to see what we can do to help alleviate some of the stress. Would you mind sending an email to customersupport@pultegroup.com with your contact information so we can get in touch with you?

Total Score 2


Quality 3

Trustworthiness 2

Value 2

Responsiveness 3