- New homes
- Pulte Homes
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- Tampa-St. Petersburg, FL
Pulte Homes Reviews in Tampa St. Petersburg, FL
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What Tampa St. Petersburg Homeowners Have to Say About Pulte Homes.
Read all 420 verified reviews from homeowners that built a new home with Pulte Homes in the Tampa St. Petersburg area. Tampa St. Petersburg homeowners have rated Pulte Homes an average 3.9 stars for the quality of their new homes and their commitment to customer service. You can read all of Pulte Homes's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.
Pulte Homes in Tampa-St. Petersburg Area
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Customer Reviews
Workmanship and materials used were subpar.
- Mcshella P.
- Verified HomeBuyer
- February 08, 2022
- Apollo Beach, FL
None to share since experience was not good.
Pulte Homes responded:
We're sorry to hear that your experience has left you feeling disappointed and we encourage you to reach out to us at customersupport@pultegroup.com if you'd like to discuss this further.
Total Score 2
Quality 2
Trustworthiness 3
Responsiveness 2
Great sales team, not so great construction team.
- Rodrigo Y.
- Verified HomeBuyer
- February 08, 2022
- Tampa, FL
We had a nice experience through the purchase program. Sales man was amazing and very helpful through the whole process. Construction wasn't what we were expecting. A lot of paint stains all over the house. Lots of dents and scratches on doors and trims. Issues with the pave that hasn't been resolved yet. It's been almost two months since we got into the house and most of the issues we pointed on the closing have not been solved.
Total Score 3
Quality 2
Trustworthiness 3
Responsiveness 2
Pulte Homes - I am happy with the home, love the style, salesperson Amanda
- Anonymous
- Verified HomeBuyer
- February 06, 2022
- Land O' Lakes, FL
I am happy with the home, love the style, salesperson Amanda was great, however not happy with items that were not completed prior to closing and it has now been > 6 weeks since closing and there are still items that have not been addressed. I made contact with the warranty rep, Dave and he has been very helpful in trying to complete my list of not completed,
Total Score 3
Quality 3
Trustworthiness 4
Responsiveness 3
Pulte Homes - The fact of having to bid on the lot bothered me.
- William W.
- Verified HomeBuyer
- February 02, 2022
- Valrico, FL
The fact of having to bid on the lot bothered me. Ended up paying almost twice the origional price for our lot. Would have liked to be able to customize my build more. Seemed a little rushed to close before all issues were resolved..
Total Score 4
Quality 4
Trustworthiness 4
Responsiveness 4
Pulte Homes - Good communication, keep updated information.
- Hermon P.
- Verified HomeBuyer
- February 01, 2022
- Wesley Chapel, FL
Good communication, keep updated information.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Pulte Homes - Buying new construction with unprofessional finishes to details
- Anonymous
- Verified HomeBuyer
- February 01, 2022
- Wesley Chapel, FL
Buying new construction with unprofessional finishes to details was a little shocking to me. I love my floorplan and home but everyday I am finding mistakes that I wouldn't expect with a new build. It feels like I bought a new Mercedes with a few scratches... we will correct the ones we can, but I expected more in craftmanship.
Total Score 4
Quality 3
Trustworthiness 4
Responsiveness 4
Pulte Homes - It was a pleasure to work with Pulte.
- Martha L.
- Verified HomeBuyer
- February 01, 2022
- Apollo Beach, FL
It was a pleasure to work with Pulte. Excellent communication from the building manager. He kept us informed throughout the entire process.
Total Score 5
Quality 4
Trustworthiness 4
Responsiveness 5
Bad
- Ivan J.
- Verified HomeBuyer
- January 22, 2022
- Valrico, FL
Not follow what I wanted.
Pulte Homes responded:
We're so sorry that your experience left you feeling disappointed in us and we appreciate you bringing attention to the areas we can improve. Please feel free to reach out to us at customersupport@pultegroup.com if you'd like to share any additional comments or concerns.
Total Score 1
Quality 1
Trustworthiness 1
Responsiveness 1
Pulte Homes - Overall Good Experience So Far!
- Chetan M.
- Verified HomeBuyer
- January 20, 2022
- Land O' Lakes, FL
Overall Good Experience So Far!
Total Score 4
Quality 4
Trustworthiness 4
Responsiveness 3
Structure looks good and plan too
- Hema S.
- Verified HomeBuyer
- January 20, 2022
- Tampa, FL
There are few issues like Since we chose platinum package we have chosen vinyl but there is a gap between vinyl floor and the door frame. Drive way bricks not properly arranged. Also the closet racks all rusted the day we move in. Still following up for the replacement. Someone came to touch up that's what we need. Garage was not placed properly I see the bolt placed on one side unsupported and door hanged somewhere. Guest restroom water clogged within a week. Title floor filings coming out now itself.
Total Score 3
Quality 2
Trustworthiness 3
Responsiveness 3
Rushed work.
- Veronica T.
- Verified HomeBuyer
- January 19, 2022
- Zephyrhills, FL
The process with the building of the home went extremely well. As It is my first new home I didn’t know what to look for as far as detailed work. After moving in which is hard to get done, we started to see things that didn’t stand out or thought would be an issue became one, the tile, the grout was not cleaned properly off some of the tiles which is now dry therefore now as to be scraped off. The lanai post as an opening which was never corrected, granted it’s very small however still noticeably, the window in the bathroom has grout on the glass on the outside which is not easy to scrape ...
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 4
Numerous Quality Issues
- Joseph V.
- Verified HomeBuyer
- January 13, 2022
- Wesley Chapel, FL
Our home had many delays which I understand is out of the builder’s control to a certain extent. But the quality of the build is sub par - there were many issues we found at our closing walk-through that took months to be addressed. Also, some of the materials, such as the paint, are very low quality. Our appliances have dents in them and most of the sod laid in the yard was dead when they laid it. Communication from the builder is not at an acceptable level. I will never build a Pulte house again and would not recommend anyone else.
Pulte Homes responded:
We are so sorry to hear that you are unhappy with the quality of your new home and are experiencing concerns since moving in. We would be happy to escalate these concerns for you if you could please email customersupport@pultegroup.com with a brief summary of the issues along with your address and contact information. Thank you. ^AH
Total Score 2
Quality 2
Trustworthiness 3
Responsiveness 1
Pulte Homes - Before closing everyone was so eager to help in so many ways.
- Carl M.
- Verified HomeBuyer
- January 12, 2022
- Land O' Lakes, FL
Before closing everyone was so eager to help in so many ways. After, it was rather difficult to get anyone to help until Dave came into the picture a month later. Things are starting to move now.
Total Score 5
Quality 3
Trustworthiness 3
Responsiveness 3
Punch list
- Andrew S.
- Verified HomeBuyer
- January 12, 2022
- Tampa, FL
Multiple issues too long to list. Still working on punch list. Ridiculous
Pulte Homes responded:
We are so sorry to hear that your experience has left you feeling stressed out and disappointed in us, especially since moving into a new home should be such an exciting time. We’d like to see what we can do to help alleviate some of the stress. Would you mind sending an email to customersupport@pultegroup.com with your contact information so we can get in touch with you?
Total Score 2
Quality 2
Trustworthiness 2
Responsiveness 2
Pulte Homes - Crooked walls, AC undersized, yard floods, dead sod, the list
- Anonymous
- Verified HomeBuyer
- January 12, 2022
- Land O' Lakes, FL
Crooked walls, AC undersized, yard floods, dead sod, the list could go on forever.
Pulte Homes responded:
We are so sorry to hear that your experience has left you feeling stressed out and disappointed in us, especially since moving into a new home should be such an exciting time. We’d like to see what we can do to help alleviate some of the stress. Would you mind sending an email to customersupport@pultegroup.com with your contact information so we can get in touch with you?
Total Score 2
Quality 3
Trustworthiness 2
Responsiveness 3
Issues all over the process and it continues
- Anonymous
- Verified HomeBuyer
- December 03, 2021
- Tampa, FL
It’s okay not a good experience for a first home buyer
Total Score 3
Quality 4
Trustworthiness 3
Responsiveness 2
Pulte Homes - The communication through the entire process was fantastic.
- Michael B.
- Verified HomeBuyer
- November 30, 2021
- Apollo Beach, FL
The communication through the entire process was fantastic. From when we first visited the site and toured the models right to the closing on our villa. We were living in Connecticut through the whole process and had to rely mainly on e mails and docu signs to handle deposits, loan process, and building progress. Everyone we worked with were helpful, patient, and answered any question we had for them. It made the long distance a non issue. Excellent people!!
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 4
Pulte Homes - I want it to be known that my review is being written in a world
- Edwin C.
- Verified HomeBuyer
- November 30, 2021
- Zephyrhills, FL
I want it to be known that my review is being written in a world devastated by the current climate of our nation and world as it relates to COVID related issues that either slowed down and/or played a role in some of the poor craftsmanship of the house and closing process. So with all that being said, our construction manager was extremely responsive and fixed issues rather swiftly. Overall the experience was swift, transparent, as well as very detailed in regards to what we were getting. Delays and cleanliness of house upon closing left a lot to be desired, but again, we understand the ...
Total Score 3
Quality 3
Trustworthiness 5
Responsiveness 5
Pulte Homes - I am very disappointed with the warranty department
- Claudia B.
- Verified HomeBuyer
- November 30, 2021
- Wesley Chapel, FL
I am very disappointed with the warranty department
Pulte Homes responded:
We're sorry our warranty response hasn't been satisfactory, and we appreciate you bringing it to our attention. If there are unresolved issues that we can assist with, you can always reach out to us at customersupport@pultegroup.com.
Total Score 2
Quality 2
Trustworthiness 2
Responsiveness 1
Pulte Homes - Great team to work with, very responsive and staying on track.
- Karen C.
- Verified HomeBuyer
- November 30, 2021
- Wesley Chapel, FL
Great team to work with, very responsive and staying on track.
Total Score 4
Quality 5
Trustworthiness 4
Responsiveness 4
HAVING TO CLOSE BEFORE HOUSE WAS FINISHED
- Fred G.
- Verified HomeBuyer
- November 24, 2021
- Zephyrhills, FL
READ THE CONTRACT BEFORE YOU SIGHN
Pulte Homes responded:
We're so sorry that your experience left you feeling disappointed in us and we appreciate you bringing attention to the areas we can improve. Please feel free to reach out to us at customersupport@pultegroup.com if you'd like to share any additional comments or concerns.
Total Score 1
Quality 1
Trustworthiness 1
Responsiveness 2
Pulte Homes - Pulte homes is a tremendous company, and my wife and I are proud
- Zachariah G.
- Verified HomeBuyer
- November 23, 2021
- Seffner, FL
Pulte homes is a tremendous company, and my wife and I are proud owners of a Pulte home.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Great customization! Build early!
- Melissa H.
- Verified HomeBuyer
- November 03, 2021
- Land O' Lakes, FL
Thankfully we were able to sign and build our home before the prices went up on lumber and materials. They were very efficient getting what we needed and communication was top notch!
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 4
Pulte Homes - From start to finish of the entire process was made seamless
- Senbayir K.
- Verified HomeBuyer
- November 03, 2021
- Wesley Chapel, FL
From start to finish of the entire process was made seamless through the professionalism and attention to detail from the entire Pulte group.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Good communication, some excellent employees
- Jamie F.
- Verified HomeBuyer
- November 03, 2021
- Tampa, FL
It was a very good experience for our family.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
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