Pulte Homes Reviews in Tampa St. Petersburg, FL

I have had nothing but issues since the day I moved into this house. For the amount of money I paid, I should not be experiencing so many electrical issues. Not impressed at all.

Quality and finishing is not great. Never expected from pulte.

We have somewhere around 100 footprints on our driveway from workers with concrete on their boots! We have dead plants because they were installed and not watered until after 3 weeks! We have tile in the shower that looks like a first grader installed it !The pocket door to that bath is 1 inch wider at the bottom of the frame than the top of the frame! There is a column it the hallway that is at least 1 inch out of square! That is what we paid too much for in this home! The quick move in homes,some whitch were bought by investors and then rented out were finished and then sold at a discount while we waited 2 months after our promised date and then paid full price! This community has alot of damaged roads because of construction equipment and alot of spilled paint all over the asphalt there is a gushing pipe in the park that floods my next door neighbors unfinished house because a tractor grading that lot broke off a park sprinkler and then they have refused to fix it after more than 3 weeks! This is not how we dreamed of spending our retirement! What a Disappointment! ... More

Our closing date was rushed according to our construction manager he had requested the date be moved out two weeks but Pulte asked him to keep it as is (in fairness we were moving from out of state so both sides had a need to close quickly). With the date being rushed we knew there would be some punch list items that they would need to come back and take care of. They asked us to give them 2-3 weeks to make it right. Well we are over a month now still with 25 items on the list one of those items includes over 50 areas of drywall and paint fixes that are required. We have had many of the trades who are fixing other things tell us "we should not have been able to move in with the house still having this many outstanding items". I feel we are starting to get traction with the warranty team but it is due to us having to apply continued pressure and make it a part time job to manage our punch list and make sure things are getting done. We were really excited to begin to enjoy our house but we continue to find things that were not done right and get frustrated each time. At this point I would not recommend Pulte to someone else. ... More

Our home had many delays which I understand is out of the builder’s control to a certain extent. But the quality of the build is sub par - there were many issues we found at our closing walk-through that took months to be addressed. Also, some of the materials, such as the paint, are very low quality. Our appliances have dents in them and most of the sod laid in the yard was dead when they laid it. Communication from the builder is not at an acceptable level. I will never build a Pulte house again and would not recommend anyone else.

Very disappointed with all the issues that needed an need to be delt with

Lack of communication and customer satisfaction from warranty dept.

Pulte did not meet our expectations with respect to the quality of workmanship of the house. There were so many drywall issues before closing which Pulte didn't bother fixing and asked us to close the home first and rest will be taken care right after closing. It's been 6 weeks since we moved in and our drywalls were not fixed as promised. They kept postponing dates and only performed temporary fixes and not resolving the issue as a whole. Due to this we are unable to settle down in the house as quickly as we could. If I could build a home all over again, I would go with a different builder.

the build quality is horrible and the home was not even cleaned properly before i was given the keys on the day of closing. the build quality is such that , i keep finding some or the other stuff wearing off every single day. the construction manager doesnt even respond after closing. the island was never painted properly. just another sloppy substandard housing community which cramp into each other.

We are not happy with the delays and lack of commitment to make this process a smooth transition. We have been in this house almost two months and we are still waiting on things to be fixed. The response time is slow and we are constantly being told we are waiting for a response from the vendor. We believe that a builder should have several vendors so that when one is slacking the the other can pick up the slack. The customer should be in this bind. I would not recommend Pulte to a friend or family member!!!!

None to share since experience was not good.

Multiple issues too long to list. Still working on punch list. Ridiculous

I did not expect this, last new home bought was in 2017. Then and now the differences, the sales office is rude, the first question is what is ur budget? Do u have an appointment (no hi no hello, no greeting). The dry wall contractor and framing contractor and the landscaping sub contractors have done a very poor job and have taken the joy out of new house. The dry wall who ever did it need to learn basics. At the corners you can see the bend and non straight lines through out the house. The roof has bumps in the living room, I'm seeing new bumps in ceiling in garage. Customer care rep is trying to do few things, but looks like she is new to the job. Sometimes ignores my experience especially when it comes to landscaping. I've lost trust and recording every conversation with sub contractors. We did get walk throughs at different stages that is the only thing same. ... More

Our experience with the sales office and design center was very good. However, from the moment the building process began we discovered somethings were not the same as discussed in the sales office. We were not advised that outdoor kitchen pre-wire was an option, even though we requested it. We found no issues in the block and framing process when building our home, but when the wall went up it appeared that all hell had broke loose. We found almost every door in the house had a measurement issue, large gaps between doorframes and walls, builder had to use quarter round to correct the problem (recommended by the buyer) We had the worst experience with Pulte Builders, we felt there was no commitment to satisfy the buyer and we had to fight to get every in-correction corrected. Every peace of hardware in the house was wrong, the master bath tub wrong, the appliances were wrong, the crown molding wasn’t going to be installed until mentioned during our walk through, several internal doors were damaged, damaged tile flooring, pocket doors wasn’t functioning properly( still today) tub in upstairs bathroom doesn’t drain properly (still today), bathroom and kitchen cabinets not installed properly, rails were not properly stain(still today), caulking around baseboard instead of quarter round(still today), front door damaged(still today), pendants installed unevenly, and raised area at garage door retains water. These were things that were most noticeable and disturbing. ... More

The buying experience was alright, we were disappointed in our inability to select options in our home that were pre selected by the builder. This required us to pay extra for features we would not have chosen and to forgo completion of additional features we would have included. Upon move in its clear that the quality of the build was a lot lower than expected. Craftsmanship is poor and care was not taken durring the buiding and installation process. Neither of our tubs are functional due to cracks caused at installation. Many electrical outlets through the home do not work. Our sod and trees were dead upon move in. We have already needed to request multiple repairs through our home warranty and they are not eager or quick to resolve issues, instead acting like we are a burden. ... More

Salesperson was great and construction manager was trying to do everything he could, but corporate was rushing closings. We were promised that everything on our walk threw list would be completed or scheduled within 3 weeks.....Didn't happen! 2 months in and still waiting. House was really dirty inside and grouting looked like a 3 year old did it. House is almost 2300 Sq ft and they put a 2.5 ton AC that runs constantly. Mario's AC cannot do anything to help and said Pulte will need to do an evaluation......Still waiting! Electric bill $333.00 which the Salesperson said should be around $100.00. Dead grass has yet to be replace but they said it would be replaced by June 20th....Still waiting. With all the great reviews of Pulte this process has be really disappointing. I was really hoping for a better experience. ... More

I am very disappointed with the warranty department

It’s been only a month since we moved. We see several issues. It takes forever to fix issues. Customer care does respond however I feel there is no communication between the team and contractors. The time window for each pending item is taking too long. Our venthood was not installed properly and we have a huge gap between kitchen venthood and a wall. They say parts are ordered but it’s been a month and still not fixed. My under cabinet kitchen light and few recess lights in the loft area stopped working two days after we moved. Till now this has not been fixed. Contractors show up randomly without giving us notice. We are all working and don’t have remote option. Because they didn’t let us know ahead of time they left a note to reschedule. Now we have to wait another 15 days for them to come and fix our electrical issues. I am not satisfied with the way things are moving and I don’t feel I am living in newly constructed home. I have lived in older homes built in 2004 and 2014 but have never had any issues like this. Surprised to see so many issues since closing. When we closed the home as not even cleaned. It was all dusty and we had to call the cleaners to clean the entire home. Overall not a happy client. ... More

I am a first-time home buyer the process went pretty quick for me without much guidance or help and after closing the request to fix issues is horrible. I had some issues pending for a month now and still no response from the builder.

Pulte hires bad contractors who do bad jobs. They don't follow Field Manager's instructions. Field Managers are overloaded and they don't have enough bandwidth to monitor quality of work. Pulte's internal quality team does pathetic job and that's why they certify home with so many issues which homeowner need to point out. Before closing I had marked several items but those were not fixed so I accepted several flaws as it is, just to ensure no further delays in moving-in.

While the buying experience was quick, and was given update on progress regularly, the quality of the house was poor, and it is taking forever to get the issues fixed. There were around 20 issues from which include some safety concerns. I am still frustrated following up on half of the pending issues 1.5 months into occupancy. My suggestion to buyers, don't close until all the issues are fixed.

Pulte May be the leading builder in the nation but the experience in building the house and the quality they deliver is poor. I felt I paid premium price and got a not impressive product. It took them way longer than they originally committed to complete the build but every time the date was revised that slipped again. Everything was blamed on supply chain delays. I felt they weren’t transparent and honest about the delays to begin getting with. The whole experience was lacking communication and clarity. They may be dealing with such scenarios a lot but it’s my hard earned money and my only home. I literally had to escalate the issue to their GM to get some sanity in the plan. Eventually when the home was delivered there was lack of craftsmanship and quality in the home. In fact I had to do 4 paid inspections to prove out the deficiencies in their work. After all of this and numerous conversations the field manager literally walked out on us during the walk through cause we continued to point issues with the house. We eventually had no option than tk move in since I had sold my home (based on the date they gave me and had to rent ). After moving in we are getting some help to fix some problems but what ever is left is my issue or I should wait for 1 year to report my claim on warranty. I will not recommend pulte homes tk any other buyer and have them go through what I did ... More

The build process was a joke with a delay at every turn and everything blamed on COVID, but the same model house in the same neighborhood moving faster than others and then you're told "well that's a different elevation". If you complain about the delays your construction super would say "well you could be like this house who's been delayed for # months." No matter what level "manager" you talk to you get the same script and nothing gets done. We had a joke of a super and then he quit in the middle of the house being built. Even with that Pulte never owned up the awful process thus far and put all that stress on the next person to pick up the slack. We've been in house for 2 months now and there are still issues that are not finished that were on the list we made at the final walk through. Our video doorbell isn't installed and the temp doorbell is still just hanging off the wall. We messaged Pulte about electrical outlets that do not work and weeks later no one has come to fix it and now follow up. We've messaged our superintendent about outside lights not installed, video doorbell, window screens and still nothing done. Make sure when designing your home everything they tell you is in writing. We were told a lot of things and then as the house was being built we would about those things and we would get looked at like we were crazy. We would then try to contact the person that sold the house to us and we couldn't never get a response back. In all I would stay far from this builder. They make the home buying process even more stressful than what it already is, and do not go with their joke of financing option. Find your own lender and don't give them your money. They builder has insane delays and then their mortgage company tries to get you to pay thousands to lock in your rate knowing that they building will hit even more delays and your money is lost. ... More

The Pulte underwriting group asks for document after document after document. It's as if they see what your assets are and attempt to drain your accounts. Once they have your earnest escrow funds, it's game over. They hold your funds hostage and make you jump through hoops.

The communication with Pulte lacked the entire build. Dates kept changing and things weren’t correct from the start. Now dealing with warrantee nothing seems to be getting done I have multiple things that are broken or not correct I need to be fixed but nothing has happened yet