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Pulte Homes Reviews in Tampa St. Petersburg, FL

What Tampa St. Petersburg Homeowners Have to Say About Pulte Homes.

Read all 356 verified reviews from homeowners that built a new home with Pulte Homes in the Tampa St. Petersburg area. Tampa St. Petersburg homeowners have rated Pulte Homes an average 3.9 stars for the quality of their new homes and their commitment to customer service. You can read all of Pulte Homes's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

Pulte Homes

has 3.9 out of 5 stars in Tampa-St. Petersburg Area

356 Reviews in Tampa-St. Petersburg Area

Ratings by Category

Overall 3.9

Quality 3.7

Trustworthiness 3.9

Value 3.9

Responsiveness 3.8

Pulte Homes in Tampa-St. Petersburg Area

View Homes

Customer Reviews

STILL WAITING FOR WHITE GLOVE TREATMENT ??????

  • Marvin C.
  • Verified HomeBuyer
  • April 05, 2023
  • Riverview, FL

THE CONCRETE IS CRACKING IN THE GARAGE AND BACK PORCH ??????

Total Score 3


Quality 2

Trustworthiness 2

Value 2

Responsiveness 2

Not Great

  • Vyshnavi P.
  • Verified HomeBuyer
  • February 21, 2023
  • Land O' Lakes, FL

Poor quality Many issues identified before closing. Most of them are still open

Total Score 3


Quality 2

Trustworthiness 2

Value 2

Responsiveness 2

Underwhelming

  • Logan W.
  • Verified HomeBuyer
  • January 01, 2025
  • Zephyrhills, FL

We don’t have access to our own mail and there is no one to reach out to so lack of communication, we spotted multiple imperfections in the home, particularly the tile in our shower is not level.

Total Score 3


Quality 2

Trustworthiness 2

Value 2

Responsiveness 1

New home buying in Florida

  • Anonymous
  • Verified HomeBuyer
  • August 30, 2023
  • Valrico, FL

Bought a new home in Florida for just under a half million dollars. The interior of the home displays the worst level of “finish” work I have seen. Low quality materials, rough finish work on most baseboards and door and window frames. Entire kitchen and three full baths contained zero handles or pulls on any cabinets and drawers. House was still very dirty from construction debris when we took possession. A full month has passed and we are still finding things that need replacement or fixing. Not a good reflection on this builder.

Pulte Homes responded:
We're disappointed to hear this, but we thank you for your feedback as it is invaluable in helping us improve. If there is anything else you'd like to share with us, or any issues we can help address, please reach out to us at customersupport@pultegroup.com.

Total Score 3


Quality 2

Trustworthiness 2

Value 1

Responsiveness 2

Not very good

  • Poonam P.
  • Verified HomeBuyer
  • May 09, 2024
  • Riverview, FL

We would not recommend others to buy.

Total Score 3


Quality 2

Trustworthiness 2

Value 1

Responsiveness 1

Pulte Homes - Worst builder ever and lot of quality issues

  • Kishore C.
  • Verified HomeBuyer
  • August 04, 2021
  • Tampa, FL

Worst builder ever and lot of quality issues

Total Score 3


Quality 1

Trustworthiness 2

Value 2

Responsiveness 1

Not what you see

  • Anonymous
  • Verified HomeBuyer
  • December 15, 2022
  • Land O' Lakes, FL

Buyer be ware. The quality of the finished product is inferior to the model.

Total Score 3


Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

Pulte Homes - Very poor quality of work in the house so many things are missing

  • Hiren P.
  • Verified HomeBuyer
  • July 27, 2022
  • Tampa, FL

Very poor quality of work in the house so many things are missing ..There was water falling from the gathering room when i entered in my house after closing on first day with my family and my luggage..its been almost 1month to staying at my house still i don’t have electricity in my two bedrooms..so many things are there ,that should not be like that.Garage work has issue there is big hole in garage and big crackes also there ,not finishing well as well .A.c roof vent was missing so started blowing out packing from the roof ..its been up two weeks but no-one still coming for fix it . back ...

Total Score 3


Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

Don’t trust the timeline

  • Andrew P.
  • Verified HomeBuyer
  • December 07, 2022
  • Riverview, FL

This experience was one of the most stressful events I’ve ever gone through. Not knowing when the house would be competed, not knowing what kind of lease to sign for a temporary rental, and not to mention the enormous loss of money we had to pay for a month to month rental.

Pulte Homes responded:
We are so sorry to hear that your experience has left you feeling stressed out and disappointed in us, especially since moving into a new home should be such an exciting time. We’d like to see what we can do to help alleviate some of the stress. Would you mind sending an email to customersupport@pultegroup.com with a brief summary of your concerns, along with your contact information so we can get in touch with you? ^TP

Total Score 2


Quality 5

Trustworthiness 3

Value 5

Responsiveness 5

Get what you pay

  • Shivaji S.
  • Verified HomeBuyer
  • May 15, 2019
  • Lutz, FL

Quality is deteriorating than earlier deliveries. I moved from 14 yr old Pulte home to new home built by Pulte and next day onwards started having water leaks, A/C faults, un-wired utilities, site grading issue and the list goes on. Should never get into agreement that has a potential to close at Quarter end - they rush and deliver sub-standard homes.

Pulte Homes responded:
We're disappointed to hear you experienced these issues with your new home and encourage you to contact us at socialcare@pultegroup.com if you'd like to discuss this further. --Sarah

Total Score 2


Quality 3

Trustworthiness 5

Value 5

Responsiveness 5

Midgets issue

  • Lavanya C.
  • Verified HomeBuyer
  • April 15, 2021
  • Riverview, FL

Ponds were not planned correctly. The water is stagnant and we are not able to enjoy the view for which we paid additional money . There are midgets everywhere and I am not able to step outside because of this. Stagnant water can cause more issues long term.

Pulte Homes responded:
We are so sorry to hear that the pond in your community is not enjoyable and that you are experiencing a problem with midge flies. We would like to learn more about your concerns so we can make local leadership aware. If you could please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information we would greatly appreciate it. Thank you. ^AH

Total Score 2


Quality 4

Trustworthiness 4

Value 4

Responsiveness 4

Unreliable sales team

  • Anonymous
  • Verified HomeBuyer
  • October 05, 2022
  • Wesley Chapel, FL

Sales team is bad at so many levels. 1. No stakeholder management 2. Do not honor the commitments. 3. No updates on the schedules. 4. Didn’t clearly explain all the options.

Pulte Homes responded:
We're sorry we haven't lived up to our goal of delivering an excellent home buying experience for you, but we're very appreciative that you took the time to leave this feedback as it is invaluable in helping us improve. If there is anything else you'd like to share with us or any issues we can help address, we're always reachable at customersupport@pultegroup.com.

Total Score 2


Quality 4

Trustworthiness 4

Value 3

Responsiveness 3

My Experience

  • Anonymous
  • Verified HomeBuyer
  • March 02, 2023
  • Riverview, FL

Our closing date was 4 months later, causing huge financial burdens especially during these tough economic times. No real sense of urgency from our multiple project managers due to us having two different PM's during this process. I wasn't confident in the finance team and their knowledge of the type of loan we have. Once we moved in, we noticed some issues; did the maintenance work orders and still waiting for one that's been open a bit at the week period. Low and behold, our warranty manager is now no longer with the company, and we have to work with someone else. Been waiting for the deed ...

Pulte Homes responded:
We're so sorry that your experience left you feeling disappointed in us and we appreciate you bringing attention to the areas we can improve. Please feel free to reach out to us at customersupport@pultegroup.com if you'd like to share any additional comments or concerns. ^TP

Total Score 2


Quality 3

Trustworthiness 3

Value 3

Responsiveness 3

Good and bad

  • Ryan S.
  • Verified HomeBuyer
  • January 02, 2025
  • Tampa, FL

You only find what you dig up. Mortgage experience was beyond awful. The only good thing was the incentives. Thank god my servicing has been transferred. Pulte Mortgage is AWFUL. After taking items apart for home improvement, boy the things I found had me disappointed. Overall, the home is in good shape, but it is a traditional home built in scale.

Pulte Homes responded:
Hi Ryan. We are so sorry to hear that you had a disappointing experience working with Pulte Mortgage. If there is any additional feedback you would like to provide or anything we can help address, please email us at customersupport@pultegroup.com. Thank you. ^AF

Total Score 2


Quality 3

Trustworthiness 2

Value 3

Responsiveness 3

Not the quality we expect for the price we payed

  • Anonymous
  • Verified HomeBuyer
  • February 03, 2023
  • Land O' Lakes, FL

To many things wrong at closing for the money we paid. Shotty workmanship on alot of different trades within the home. 6 weeks after move in, many of the fixes we have requested are still not fixed. Pretty obvious the trades do not care your home. Trying to get in and out as fast as possible. If they don’t have a part to something, they just leave it as is and move on to the next job. No accountability on the subs, the Pulte project managers need to do a lot better job holding the trades accountable. This is definition of over promise and under deliver.

Pulte Homes responded:
Hello, we are so sorry to hear that you are unhappy with the quality of your new home. If we can assist with anything, or if you'd like to provide additional feedback, please email us at customersupport@pultegroup.com. ^TP

Total Score 2


Quality 3

Trustworthiness 2

Value 4

Responsiveness 2

Bad craftsmanship & over priced upgrades

  • Dante E.
  • Verified HomeBuyer
  • June 29, 2021
  • Wesley Chapel, FL

The upgrades are minimal for the price you pay. The Team clearly is interested in volume over quality. Have already had multiple service calls for tons of minor things. They have been resolved but just a hassle. Also have a major drainage issue on both sides of my property as well as both sides of my neighbors do as well. Common issue in the community however they are laying down drainage is terrible.

Pulte Homes responded:
We are so sorry to hear that you are unhappy with the quality of your new home. If there is anything we can help address or any additional feedback you would like to provide, please feel free to email customersupport@pultegroup.com and make sure to include your address and contact information. Thank you. ^AH

Total Score 2


Quality 2

Trustworthiness 3

Value 3

Responsiveness 3

Quality and focus on details. STAY AWAY FROM PULTE MORTGAGE!

  • Robert K.
  • Verified HomeBuyer
  • May 29, 2021
  • Riverview, FL

Overall quality of material is cheap. Sub contractors do very minimal to pass. Paint overspray on new LVP floor. Scuffs on new LVP floor. Paint on outlet covers. Hard chunks of plaster under carpeting. Finish on garage floor poor quality. New home we has to spend a month cleaning due to above issues. I can see the joint lines on my ceiling. Pulte Mortgage...worst experience EVER and we have built 6 new homes over the years. JOB site supervisors...EXCELLENT, great to work with!!!!

Pulte Homes responded:
While we are happy to hear that your job site team was wonderful, we are disappointed that you have experienced concerns with your home since moving in. We would like to help address these concerns and would greatly appreciate if you could please email customersupport@pultegroup.com with a brief summary of the unresolved concerns along with your address and contact information. Thank you. ^AH

Total Score 2


Quality 2

Trustworthiness 2

Value 4

Responsiveness 3

Poor quality workmanship

  • James F.
  • Verified HomeBuyer
  • February 03, 2021
  • Wesley Chapel, FL

I’ve purchased 5 new homes. Pulte has been the worst in initial quality.

Pulte Homes responded:
We are sorry to hear that your Pulte home is the least impressive of the new homes you have built. If there are any unaddressed concerns that we can help with or any additional feedback you would like to provide, please feel to email customersupport@pultegroup.com. Thank you. ^AH

Total Score 2


Quality 2

Trustworthiness 3

Value 2

Responsiveness 4

RM kept us informed during the building timeline process.

  • Anonymous
  • Verified HomeBuyer
  • February 27, 2025
  • Tampa, FL

The mortgage process through Pulte was a nightmare we are relieved to have made it out of. The endless back and forth requests for the same documents and weeks at a time gaps of updates, left us feeling overwhelmed and like we had made the wrong decision.

Pulte Homes responded:
We are so sorry to hear that your experience left you feeling overwhelmed. We would like to make leadership aware of this situation and would appreciate it if you could email customersupport@pultegroup.com with a brief summary of the situation as well as your address and contact information. Thank you. ^KH

Total Score 2


Quality 3

Trustworthiness 2

Value 2

Responsiveness 3

quality is very low

  • Anonymous
  • Verified HomeBuyer
  • October 06, 2022
  • Wesley Chapel, FL

pulte construction quality is poor and you dont get the value for the price you paid

Pulte Homes responded:
We are so sorry to hear that you are unhappy with the quality of your new home and are experiencing concerns since moving in. We would be happy to escalate these concerns for you if you could please email customersupport@pultegroup.com with a brief summary of the issues along with your address and contact information. Thank you. ^AH

Total Score 2


Quality 2

Trustworthiness 2

Value 2

Responsiveness 4

Pulte Homes - Crooked walls, AC undersized, yard floods, dead sod, the list

  • Anonymous
  • Verified HomeBuyer
  • January 12, 2022
  • Land O' Lakes, FL

Crooked walls, AC undersized, yard floods, dead sod, the list could go on forever.

Pulte Homes responded:
We are so sorry to hear that your experience has left you feeling stressed out and disappointed in us, especially since moving into a new home should be such an exciting time. We’d like to see what we can do to help alleviate some of the stress. Would you mind sending an email to customersupport@pultegroup.com with your contact information so we can get in touch with you?

Total Score 2


Quality 3

Trustworthiness 2

Value 2

Responsiveness 3

Problems after problems

  • Heidi S.
  • Verified HomeBuyer
  • September 08, 2020
  • Riverview, FL

I have had nothing but issues since the day I moved into this house. For the amount of money I paid, I should not be experiencing so many electrical issues. Not impressed at all.

Pulte Homes responded:
We hate hearing that you have had so many problems with your home, especially because moving into a new home should be such an exciting time. We would like to learn more so we can address the situation accordingly. If you could please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information we would greatly appreciate it. Thank you for taking the time to leave a review. ^AS

Total Score 2


Quality 1

Trustworthiness 3

Value 5

Responsiveness 1

Worked fast but no attention to detail

  • Anonymous
  • Verified HomeBuyer
  • December 25, 2024
  • Land O' Lakes, FL

This wasn't my first new build and the quality of subcontractors could definitely be improved. If it weren't for us checking in on weekly basis there would e been so many things missed such as structural work.

Pulte Homes responded:
We are so sorry to hear that you are unhappy with the quality of your new home. If we can assist with anything, or if you'd like to provide additional feedback, please email us at customersupport@pultegroup.com. ^TP

Total Score 2


Quality 2

Trustworthiness 2

Value 3

Responsiveness 2

Not so great

  • Anonymous
  • Verified HomeBuyer
  • February 28, 2024
  • Land O' Lakes, FL

Quality and finishing is not great. Never expected from pulte.

Pulte Homes responded:
We are so sorry to hear that you are unhappy with the quality of your new home. If we can assist with anything, or if you'd like to provide additional feedback, please email us at customersupport@pultegroup.com. ^AF

Total Score 2


Quality 1

Trustworthiness 3

Value 2

Responsiveness 3

It's not like the model

  • Patrick S.
  • Verified HomeBuyer
  • February 04, 2023
  • Riverview, FL

We have somewhere around 100 footprints on our driveway from workers with concrete on their boots! We have dead plants because they were installed and not watered until after 3 weeks! We have tile in the shower that looks like a first grader installed it !The pocket door to that bath is 1 inch wider at the bottom of the frame than the top of the frame! There is a column it the hallway that is at least 1 inch out of square! That is what we paid too much for in this home! The quick move in homes,some whitch were bought by investors and then rented out were finished and then sold at a discount ...

Pulte Homes responded:
We were so disheartened to read your review as this is certainly not the experience, we want you to have. We'd really like an opportunity to discuss this feedback with you and try to make things right. Please email us at customersupport@pultegroup.com with a brief summary of your concerns, along with your contact information. ^TP

Total Score 2


Quality 2

Trustworthiness 3

Value 2

Responsiveness 2