Pulte Homes Reviews in Tampa St. Petersburg, FL

Disappointed in finish work and quality of the "upgrades" we made.

It was a flawless experience from the beginning, we are super happy with the results

The upgrades are minimal for the price you pay. The Team clearly is interested in volume over quality. Have already had multiple service calls for tons of minor things. They have been resolved but just a hassle. Also have a major drainage issue on both sides of my property as well as both sides of my neighbors do as well. Common issue in the community however they are laying down drainage is terrible.

Completed on time with every detail attended to.

Great experience beginning to end.

The home building process was a great experience. We are having more of an issue with communication with our warranty specialist. I know there are a lot of Pulte homes in the area and she is spread thin but when I ask a question or have a problem I shouldn’t have to keep following up to get an answer or resolution. The expectation is within 24 hours and that really hasn’t been happening.

Overall quality of material is cheap. Sub contractors do very minimal to pass. Paint overspray on new LVP floor. Scuffs on new LVP floor. Paint on outlet covers. Hard chunks of plaster under carpeting. Finish on garage floor poor quality. New home we has to spend a month cleaning due to above issues. I can see the joint lines on my ceiling. Pulte Mortgage...worst experience EVER and we have built 6 new homes over the years. JOB site supervisors...EXCELLENT, great to work with!!!!

Overall very happy with our new home. Felt like a few things were not like the model and surprised. The “smart” features are not coordinated and barely enhance the home. Some do not work properly and ownership of the problem was dumped on the installing contractor who has been very poor on getting things right. Very long wait for hot water at all points. But again, the build process and quality has been excellent overall. Shane was very upfront and responsive, and Max too but he came near the end.

The follow up from the customer care team post build needs work. Parts of the preclose inspection were rushed and not completed by Pulte. Still dealing with some impactful issues and contractors who randomly show up to fix things. The idea of an appt seams unknown to them, (Pulte) Give us a date and time. Then do you job. They have much to learn in that workflow

I would highly recommend Pulte Builders in the Brandon, FL area, but I would strongly caution against using Pulte Mortgage or other entities within Pulte Group.

This builder definitely surpassed my expectations from beginning to the end. Trenton(sales rep) and Frank(property manager) were just wonderful. If I had any issues or questions, they were swift with responding and getting me the answer. Now the part that definitely helped with this rating is that you literally can do everything with Pulte, up to even the title company and insurance agency. They have their own, so everything is passed on all behind the scene.

Wonderful, great, leadership, communication and

My buying experience was wonderful you walk in and you fall in love the high-quality materials very so much from other homes I went through probably 10 and Pulte was by far the very very best the floor they don’t use any second right products the carpet in the bedrooms is wonderful I put my ceiling fans in and my lighting and it’s absolutely amazing I love this house and would buy another from Pulte again and again Shane Eric and the crew made this experience one of the very very best!!!!

Overall we had a great experience! Working with Alex Fowlow and Mike Russell was a great experience. Mike did a great job building the house and Alex was attentive to us through the entire process and even post closing! Outstanding! We are very happy with our home!

It was our first experience buying a home , so we decided to buy a new one , because all the time we were involved in the building process, being in place during the process or they send you photos showing you how the house is taking shape with the days , so during that time we were informed by the builder manager of each step during the week , such you can approve or disapprove a work well or bad done , Talking about the price , it is much more than fair believe me , and the mortgage process was very easy and kind the mortgage Dept was is eager to help you in any doubt to make it easier for you , The best interest rates . Definitely, next time we will look for you Pulte . ... More

I have heard from realtor's that Pulte Homes are one of the only new home builders to trust. They appear to be correct because the quality of the home is exceptional. I just wish they would use better quality outlets, door handles, etc. They seem to cheap out on these small items to save a few bucks. Other than that we are satisfied.

Closing was slow process, everything else has been great

Ponds were not planned correctly. The water is stagnant and we are not able to enjoy the view for which we paid additional money . There are midgets everywhere and I am not able to step outside because of this. Stagnant water can cause more issues long term.

Would recommend Pulte to all family and friends

Very good home buying experience.

Alex made this experience seamless!0

The house is high quality, a few minor issues were taken care of by the builder's excellent customer care team.

Overall I had a great experience with Pulte as a first time home builder. I didn't really know what to expect but the build team was very helpful with answering my questions and ensuring that I felt comfortable throughout. The time from breaking ground to closing was a LOT faster than I had thought it might be, very happy with that! I didn't give 5 stars on quality because there was upselling for things that should have been standard (granite countertops throughout, media ports in living areas, etc.). Also some really easy design improvements would have put it up to 5 stars: For a "smart home" make sure the thermostat is smart compatible; Round the edge of the stair tread before laying the carpet on the stairs; Provide an option for the type of trees to plant in the front and back, ... More

I paid extra for a refrigerator there top of the line one that they had to offer. On the day of closing they put a temp one in and told me that it would be 2-4 weeks the fridge was on back order. After 4 weeks no one contacted me I had to reach out to them and the person that contacted me said he was not sure when the fridge will arrive. He would contact me which one has it. The fridge that is there stands out like a sore thumb. I am totally disappoint in the lack of communication and the sense of urgency. I paid extra for what?? I had family members laugh at the fridge cause of it's size and it is quite embarrassing. ... More

Great experience no problems at all