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Pulte Homes Reviews in Tampa St. Petersburg, FL

What Tampa St. Petersburg Homeowners Have to Say About Pulte Homes.

Read all 430 verified reviews from homeowners that built a new home with Pulte Homes in the Tampa St. Petersburg area. Tampa St. Petersburg homeowners have rated Pulte Homes an average 3.9 stars for the quality of their new homes and their commitment to customer service. You can read all of Pulte Homes's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

Pulte Homes

has 3.9 out of 5 stars in Tampa-St. Petersburg Area

430 Reviews in Tampa-St. Petersburg Area

Ratings by Category

Overall 3.9

Quality 3.8

Trustworthiness 3.9

Responsiveness 3.8

Pulte Homes in Tampa-St. Petersburg Area

View Homes

Customer Reviews

Pulte Homes - What bothers me is all the grass they put in are loaded with

  • Roseann T.
  • Verified HomeBuyer
  • September 07, 2021
  • Zephyrhills, FL

What bothers me is all the grass they put in are loaded with frogs; however 2 times they got into my new home under the couch. They come out at night so you can't even sit outside cause they run in. It is a problem, otherwise everything was OK.

Total Score 4


Quality 3

Trustworthiness 4

Responsiveness 3

Pulte Homes - Our celebration day was a disaster, did not leave us with a great

  • Curtis H.
  • Verified HomeBuyer
  • August 06, 2021
  • Zephyrhills, FL

Our celebration day was a disaster, did not leave us with a great feeling!! Jeremy and Andrew did their best to make it right but still left a bad feeling in pit of my stomach

Total Score 3


Quality 4

Trustworthiness 4

Responsiveness 3

Pulte Homes - I am a first-time home buyer the process went pretty quick for

  • Chetan A.
  • Verified HomeBuyer
  • August 05, 2021
  • Riverview, FL

I am a first-time home buyer the process went pretty quick for me without much guidance or help and after closing the request to fix issues is horrible. I had some issues pending for a month now and still no response from the builder.

Pulte Homes responded:
We are so disappointed to hear that our team has not been responsive to your questions and concerns. We would like to help and would appreciate if you could please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information. Thank you. ^AH

Total Score 2


Quality 3

Trustworthiness 1

Responsiveness 1

My buyers agent is the best!!!

  • Andrew N.
  • Verified HomeBuyer
  • August 04, 2021
  • Tampa, FL

Jessica was awesome to work with. She really took her time with us prior to signing to go over the levels of potential upgrades my wife and I was interested in so we could truly understand our spending power. She was the reason we went with Pulte. We felt that because of the time she dedicated to us prior to signing we felt like it was less surprises on what upgrades cost. If we could do it all over again my wife and I would work with Jessica.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 3

Pulte Homes - Very responsive during the walkthrough process.

  • Vanessa G.
  • Verified HomeBuyer
  • August 04, 2021
  • Apollo Beach, FL

Very responsive during the walkthrough process.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 1

Nothing worthy to mention about it

  • Santhosh N.
  • Verified HomeBuyer
  • August 04, 2021
  • Tampa, FL

Not a great experience. There are too many issues with builder.

Pulte Homes responded:
We are so sorry to hear that there was nothing positive to mention regarding your experience. We would like to learn more so we can help address your concerns. If you could please email customersupport@pultegroup.com with a brief summary of your experience along with your address and contact information we would greatly appreciate it. Thank you. ^AH

Total Score 1


Quality 2

Trustworthiness 1

Responsiveness 1

Pulte Homes - Worst builder ever and lot of quality issues

  • Kishore C.
  • Verified HomeBuyer
  • August 04, 2021
  • Tampa, FL

Worst builder ever and lot of quality issues

Total Score 3


Quality 1

Trustworthiness 2

Responsiveness 1

Pulte Homes - Amazing quality home that is so beautiful.

  • Herick B.
  • Verified HomeBuyer
  • August 03, 2021
  • Zephyrhills, FL

Amazing quality home that is so beautiful. Couldn't be happier. The whole process was super easy and enjoyable to watch the house be built!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Pulte Homes - Initial sales experience and design studio interactions were

  • Anonymous
  • Verified HomeBuyer
  • August 01, 2021
  • Land O' Lakes, FL

Initial sales experience and design studio interactions were great. Good value for price paid. Interaction with Superintendent could have been better - weekly updates were generally regularly given, but not always. Closing was delayed due to availability of materials. This is more due to the industry at the time and not the builder’s fault. At closing some issues were identified that have yet to be resolved. Warranty requests can take some time to be responded to/repaired. Overall a good experience and would definitely build with Pulte again.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 3

Never get anything done

  • Michelle W.
  • Verified HomeBuyer
  • July 31, 2021
  • Zephyrhills, FL

At my closing I pointed out something that needed to be so done my field manager said he would take care of he promised. He just wanted me to sign off... there are stain drippings on my stair case. There are granite on my floors and paint in my floors throughout my home, there is a deep scratch on my cabinets in my bathroom that I noticed as i was leaving out the bathroom as there was a piece of blue tape there but not addressed. Reported it under the 30 day closing warranty... reported everything in the 30 days and it is not 31days and none of it was addressed. There was suppose to be an ...

Total Score 3


Quality 4

Trustworthiness 3

Responsiveness 1

Pulte Homes - The sales lady Jill was very helpful when ever I reached out

  • Allison K.
  • Verified HomeBuyer
  • July 30, 2021
  • Apollo Beach, FL

The sales lady Jill was very helpful when ever I reached out to her. Shane White was really great!!! He always kept me updated weekly during my building process. I had a really good experience from beginning to end. I love my pulte villa

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Pulte Homes - We had a great homebuying experience and a great field manager

  • Cheryl P.
  • Verified HomeBuyer
  • July 30, 2021
  • Zephyrhills, FL

We had a great homebuying experience and a great field manager helping us.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Our building manager was the best

  • Angel B.
  • Verified HomeBuyer
  • July 29, 2021
  • Land O' Lakes, FL

We'd like to thank Jared for his dedication to the quality of our build. He made sure every detail from large to small was taken care of and made our experience a great one with Pulte. Even after closing he has been a great resource.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Pulte Homes - We had a very good experience with Pulte.

  • Yvette B.
  • Verified HomeBuyer
  • July 28, 2021
  • Apollo Beach, FL

We had a very good experience with Pulte. They were responsive and followed up on all issues.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 4

Pulte Homes - We were happy with the quality of our new home.

  • Anonymous
  • Verified HomeBuyer
  • July 28, 2021
  • Riverview, FL

We were happy with the quality of our new home. David and Trenton were very helpful.

Total Score 4


Quality 4

Trustworthiness 3

Responsiveness 4

Pulte Homes - The overall quality is good.

  • Yunhua Z.
  • Verified HomeBuyer
  • July 28, 2021
  • Wesley Chapel, FL

The overall quality is good.

Total Score 4


Quality 3

Trustworthiness 4

Responsiveness 5

Room for Improvement

  • Bonnie M.
  • Verified HomeBuyer
  • July 06, 2021
  • Riverview, FL

Limited home design budget, overall quality is good (when you upgrade literally everything like we did), Finance wasn’t a good experience, period. They just never called us back nor picked up the phone. They messed up our contract. Home construction manger was very responsive. The warranty manager was very responsive at first, but slowed down a lot in response. The electrician that worked on our electrical issues after closing didn’t follow through. Carpenter was fast and did quality work.. Construction trash left in drain of one of the bath tubs, after the complainant it drained slow before ...

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 3

Pulte Homes - I will definitely recommend Pulte Homes.

  • Maria C.
  • Verified HomeBuyer
  • July 06, 2021
  • Wesley Chapel, FL

I will definitely recommend Pulte Homes.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Overall Great Experience with some minor details

  • Diego G.
  • Verified HomeBuyer
  • July 06, 2021
  • Tampa, FL

The overall experience was as expected and overall positive. One must also keep in mind that these homes are mass produced homes. I also want to caveat that i lived less then a mile from the site, so i was able to stop by and view the progress daily. So let me start; there were a 2 times when we wanted a minor change such as outlets moved 3ft in one direction or switch flipped so it would be on the outside wall vice the inside wall, each instance there was hesitation from the site manager, and cited some ridiculous reasons that i decided to do it myself when we moved in as they were simple ...

Total Score 4


Quality 3

Trustworthiness 2

Responsiveness 2

We had to close before the punch list was finished. two months later it's still not complete.

  • Marcy B.
  • Verified HomeBuyer
  • July 06, 2021
  • Wesley Chapel, FL

Disappointed in finish work and quality of the "upgrades" we made.

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 4

Pulte Homes - It was a flawless experience from the beginning, we are super

  • Julian D.
  • Verified HomeBuyer
  • June 29, 2021
  • Tampa, FL

It was a flawless experience from the beginning, we are super happy with the results

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Bad craftsmanship & over priced upgrades

  • Dante E.
  • Verified HomeBuyer
  • June 29, 2021
  • Wesley Chapel, FL

The upgrades are minimal for the price you pay. The Team clearly is interested in volume over quality. Have already had multiple service calls for tons of minor things. They have been resolved but just a hassle. Also have a major drainage issue on both sides of my property as well as both sides of my neighbors do as well. Common issue in the community however they are laying down drainage is terrible.

Pulte Homes responded:
We are so sorry to hear that you are unhappy with the quality of your new home. If there is anything we can help address or any additional feedback you would like to provide, please feel free to email customersupport@pultegroup.com and make sure to include your address and contact information. Thank you. ^AH

Total Score 2


Quality 2

Trustworthiness 3

Responsiveness 3

Pulte Homes - Completed on time with every detail attended to.

  • Deborah H.
  • Verified HomeBuyer
  • June 29, 2021
  • Zephyrhills, FL

Completed on time with every detail attended to.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Pulte Homes - Great experience beginning to end.

  • Donald M.
  • Verified HomeBuyer
  • June 08, 2021
  • Riverview, FL

Great experience beginning to end.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Pulte Homes - The home building process was a great experience.

  • Louis C.
  • Verified HomeBuyer
  • June 02, 2021
  • Wesley Chapel, FL

The home building process was a great experience. We are having more of an issue with communication with our warranty specialist. I know there are a lot of Pulte homes in the area and she is spread thin but when I ask a question or have a problem I shouldn’t have to keep following up to get an answer or resolution. The expectation is within 24 hours and that really hasn’t been happening.

Total Score 5


Quality 4

Trustworthiness 4

Responsiveness 2