Pulte Homes Reviews in Tampa St. Petersburg, FL

Pulte May be the leading builder in the nation but the experience in building the house and the quality they deliver is poor. I felt I paid premium price and got a not impressive product. It took them way longer than they originally committed to complete the build but every time the date was revised that slipped again. Everything was blamed on supply chain delays. I felt they weren’t transparent and honest about the delays to begin getting with. The whole experience was lacking communication and clarity. They may be dealing with such scenarios a lot but it’s my hard earned money and my only home. I literally had to escalate the issue to their GM to get some sanity in the plan. Eventually when the home was delivered there was lack of craftsmanship and quality in the home. In fact I had to do 4 paid inspections to prove out the deficiencies in their work. After all of this and numerous conversations the field manager literally walked out on us during the walk through cause we continued to point issues with the house. We eventually had no option than tk move in since I had sold my home (based on the date they gave me and had to rent ). After moving in we are getting some help to fix some problems but what ever is left is my issue or I should wait for 1 year to report my claim on warranty. I will not recommend pulte homes tk any other buyer and have them go through what I did ... More

The build process was a joke with a delay at every turn and everything blamed on COVID, but the same model house in the same neighborhood moving faster than others and then you're told "well that's a different elevation". If you complain about the delays your construction super would say "well you could be like this house who's been delayed for # months." No matter what level "manager" you talk to you get the same script and nothing gets done. We had a joke of a super and then he quit in the middle of the house being built. Even with that Pulte never owned up the awful process thus far and put all that stress on the next person to pick up the slack. We've been in house for 2 months now and there are still issues that are not finished that were on the list we made at the final walk through. Our video doorbell isn't installed and the temp doorbell is still just hanging off the wall. We messaged Pulte about electrical outlets that do not work and weeks later no one has come to fix it and now follow up. We've messaged our superintendent about outside lights not installed, video doorbell, window screens and still nothing done. Make sure when designing your home everything they tell you is in writing. We were told a lot of things and then as the house was being built we would about those things and we would get looked at like we were crazy. We would then try to contact the person that sold the house to us and we couldn't never get a response back. In all I would stay far from this builder. They make the home buying process even more stressful than what it already is, and do not go with their joke of financing option. Find your own lender and don't give them your money. They builder has insane delays and then their mortgage company tries to get you to pay thousands to lock in your rate knowing that they building will hit even more delays and your money is lost. ... More

After believing that the Pulte Team would fix several issues they didn’t. Ended up going through warranty and obviously their default answer is no. After paying a good buck on a house they would want to follow through on fixing even minor issues but no.

The most terrible experience with Pulte mortgage and their loan consultants , very unorganized, unprofessional but the house is nice and a good quality. But for any reason I won’t recommend Pulte mortgage company use a different bank because nobody can handle the nightmare with Pulte mortgage.

The Pulte underwriting group asks for document after document after document. It's as if they see what your assets are and attempt to drain your accounts. Once they have your earnest escrow funds, it's game over. They hold your funds hostage and make you jump through hoops.

The communication with Pulte lacked the entire build. Dates kept changing and things weren’t correct from the start. Now dealing with warrantee nothing seems to be getting done I have multiple things that are broken or not correct I need to be fixed but nothing has happened yet

Pulte is a cookie cutter homebuilder. Please do not expect to make any changes, even with a change order. Three days after I put my contract in, I wanted to put in a change order for a screened in lanai. I was told I couldn't, because the order had already been submitted to the county. I am still without screening for my lanai (the housing industry is booming in Florida, it is difficult to schedule the work or get a response). My experience was and still is very stressful (ongoing issues). I am still trying to get items up to par. They push closing because they are schedule driven. With this, quality is diminished or lost. My home closed with three major items that should have been fixed/repaired before closing: an air conditioner that didn't cool, a very crooked oven hood, and damaged kitchen granite (two of these items I didn't know about until after closing). Additionally, I'm trying to have some electrical outlets installed in my home. I must go through the company that did the work or the warranty will be voided should something happen; however, the electrical company has not/will not return calls (I've called three times) after promises of a return call from an estimator. I am extremely disappointed with my experience with Pulte. What should have been a joyful experience turned into a depressing and negative experience. ... More

Our loan agent was by far the rudest person, she displayed absolutely no professionalism at all! She refused to speak with us avoiding 95 percent of emails and calls to her! Prayers to anyone who as experienced such dismissiveness, she literally treated us as if our business was not worth her time.

Quality of work is terrible, managers do not inspect the work .

Poor sales and build experience.

As a first time home buyer with Pulte I wish I never did make the purchase. Too many issues and still going occurring.

READ THE CONTRACT BEFORE YOU SIGHN

So many things to say! The hluse was not finished when we moved in. We were told that the final issue would be take care of in the next few days after the moved but almost 2 months later we still working on those issues. Next week they will replaced over 10 tiles... it has been a bad experience overall...

Upon purchasing my home I was told about several walk through processes that would happen to ensure my satisfaction with the house. None of those meetings have been accomplished, and when multiple issues arrived including drainage issues and flooding the company was not available to speak on important foundational issues. I feel as though I was offered the moon and the stars at closing, and none of that has come into fruition. This has been an incredibly frustrating and disappointing process. I would appreciate it if somebody would call to address my concerns since I have been unable to get anyone to address the concerns that many of my fellow neighbors have also been unable to get addressed ... More

Worst service .you pushed me to close my home promising that all issues I pointed out during pre closing orientation will be addressed immediately.now it’s more than a month I closed my home but no one took care of the issues .plumbing,pests,cabinets doesn’t close ,lot of ants and musquitoes due to improper sealing ,commode paint peels off.poor quality materials used and construction quality is below average,carpet padding is not proper and nails hurt me whenever I walk on them .it’s a nightmare with pulte

I month after I moved, ask to repair my master shower plumbing and until nothing. Three week I have 2 inch the water in my shower area, water is green now..... Visit to repair !!!!! LOL

No communication on home build phases A lot of issue which they promos to fix before closing ./ 70% still existing Following up from day one . But nothing happens This has been 45 days Such a shame .. I am regretting my decision .

The construction quality of the house is bad. The site managers are not diligent in their work and very difficult to communicate with. Apparently, this is the same view shared by most of the Pulte home buyers in my community. I would recommend looking for a different builder if their is an option to choose from.

Home is nice in the most part, but received home incomplete and warranty for incomplete items will take months! Quality of vendors and workmanship was very disappointing for the price I paid. Responsiveness to very simple warranty items is horrible. When the vendors do come and fix they are lazy and job needs to be done more than once. Even the electrical contractor cannot fix repairs which I have ended up resolving on my own. If you have the luxury to wait for closing, make sure EVERYTHING is completed before moving in!

Not a great experience. There are too many issues with builder.

This is the worst craftsmanship I ever seen, from the walls, floors, Ctop, cabinets and much more. I closed around 5/12 and I still have issues with my cabinets not being completed. Also Workers using my electricity and water, like there’s no supervision for them so they do as pleased. I would never recommend this builder to anyone. Worst experience ever!!!

this is the worst builder I ever bought from!!! The ac doesn't keep the home cool, all bedrooms and bathrooms as well as the laundry room and livingroom was 80+ degrees AT NIGHT WITH THE AC SET TO 70!!! this is worse when you factor in the outside temp at night is hovering only around 70 degrees every night!!! pulte sent some guy out who is horrible at his job and all he did was blamed us from the start and said we are lying despite me showing him the proof which includes photos and videos of temperature readings!!! the ac issue was a problem on day 1 since we moved in March 27th 2025 and is still ongoing!!! all they do is point their cheap dollar store thermometer device at the air vent and say "well i'm getting between 70-74 in various room so that's normal"!!! that logic is quite redundant because if point a thermometer at the source of cooling such as a fan than of course I'm going to get a much cooler reading but that has NOTHING TO DO WITH THE OVERALL TEMP OF THE SPACES THAT I'M MEASURING!!! that's just like me pointing a thermometer at the inside of my oven and getting a hot temp despite the food not being cooked while in that oven!!! another issue is that the cold water doesn't get cold and the hot water doesn't get hot in all areas of the house unless you run the water for about 3-5 minutes!!! I shouldn't have to run my water for several minutes just to get some cold water!!! and I also want to mention that the ac unit and handler are on the cheaper side but are charging top dollar for their homes!!! also, before closing there wasn't adequate insulation in an entire section of the house, several vents were damaged and deformed, and numerous other things that my inspector found a week before closing and the night before closing as well as on the day of closing!!! we been hear for about 2.5 months and we already hate it here and have major regrets because we paid $454,000 for for a cheap home that has been nothing but problems!!! we are very unhappy and very uncomfortable in our home!!! we bought portable ac units to somewhat keep the temperature comfortable but if we turn them off the temperature skyrockets back to over 80+ degrees which means we have to keep claim they do than they would buy back the house as I mentioned, but they won't I'them running 24/7 which increases our utility bill alot!!! my wife and I would like pulte to by back this home and give us atleast and additional $5,000 so that we can move into an apartment and pay movers!!! if pulte stand by their homes like theym sure of that!!! and since I know that they won't buy back the house, we'll have to consider selling the house in the next few months at a loss most likely!!! ... More

Let me preface with saying that I am very satisfied with the inside of my home. However, I have had major issues with getting a serious drainage issue, potentialy affecting the foundation on the east side of my new home, tended to in a timely manner. I have resided here well over a month now. There has been very little communication from Pulte as to what they are doing to resolve this, and when. I returned from work and day with pipes attached to my storm gutters, appearing to go into the earth. I was given no instruction of what these are nor how to maintain them. Weeks later, the rain water continues to flood right up to my foundation. Last week I returned home to find the east side yard dug up as though a blender went through it, grass and dirt everywhere. It was left in such a fashion all week, through the storm, and the flooding near my foundation looks worse than ever. I now have a frog and mosquito problem, due to all the standing water there. I've been told I need to wait on installing my fence until this re-grading is complete, given no legitimate time-lines. I've been relying on family to dogsit until the issue is resolved, but their patience has run out, as has mine. Unfortunately, as happy as I am with the interior of my Pulte home, the lack of quality communication, and seemingly nonchalant, slow responses from Pulte, has clouded this, making me feel like an unimportant buyer. I waited well over a month to post this review, patient waiting for Pulte to fix a large drainage issue on the east side of my home. ... More

I will never buy another Pulte home. From the start of the build to the end we had numerous issues. Only after moving do you truly discover how bad they built this house.

We had issues with the house since we moved still waiting for grass to be fix for the 3rd time and no sense of urgency!