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Pulte Homes Reviews in Tampa St. Petersburg, FL

What Tampa St. Petersburg Homeowners Have to Say About Pulte Homes.

Read all 331 verified reviews from homeowners that built a new home with Pulte Homes in the Tampa St. Petersburg area. Tampa St. Petersburg homeowners have rated Pulte Homes an average 3.9 stars for the quality of their new homes and their commitment to customer service. You can read all of Pulte Homes's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

Pulte Homes

has 3.9 out of 5 stars in Tampa-St. Petersburg Area

331 Reviews in Tampa-St. Petersburg Area

Ratings by Category

Overall 3.9

Quality 3.7

Trustworthiness 3.9

Value 3.9

Responsiveness 3.7

Pulte Homes in Tampa-St. Petersburg Area

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Customer Reviews

Poor field quality control - For any found issue, they say this is how it is.

  • Anonymous
  • Verified HomeBuyer
  • August 30, 2022
  • Valrico, FL

None of the tiles are levelled- Pulte says this is normal. None of my furniture stay levelled. Walls are not laid straight. Doors does not latch properly, painting not uniform, drywall already having cracks, walls already shaking after one month of closing. There are 30+ issues. Builders just want to close before all proper quality checks are done and forget about it. Field Manager is always in rush to go through inspections with you. To fix the issue, you need to go with their schedule and wait for two weeks upto month. When they come to fix it, is not good and have to redo it or, they ...

Pulte Homes responded:
We are so sorry to hear that you are unhappy with the quality of your new home and are experiencing concerns since moving in. We would be happy to escalate these concerns for you if you could please email customersupport@pultegroup.com with a brief summary of the issues along with your address and contact information. Thank you. ^AH

Total Score 1


Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

Worst experience ever.

  • Mirza M.
  • Verified HomeBuyer
  • April 06, 2022
  • Tampa, FL

This has been a nightmare from day one. We are a young family moving to tampa from Orlando and were sold a house with an approximate closing date of 8/2021. We forgave many other better products because of this said closing date. Pulte off the back told us we were pushed back to 12/2021 and then later to 2/2022. Due to Current market standards we understood. Once the build process started we never really had any good feeling. The construction manager never had a control on the build process and was giving false timeline expectations. The build quality was poor the workmanship was bad and the ...

Pulte Homes responded:
We are so sorry to hear that your experience has left you feeling stressed out and disappointed in us, especially since moving into a new home should be such an exciting time. We’d like to see what we can do to help alleviate some of the stress. Would you mind sending an email to customersupport@pultegroup.com with your contact information so we can get in touch with you?

Total Score 1


Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

This requires alot more than just putting it on a survey.

  • Frances M.
  • Verified HomeBuyer
  • March 02, 2022
  • Zephyrhills, FL

This is the worst experience I have ever had with a builder, an yes I have built previously. Project managers were horrible (Zach, Chris (replaced Zach) and Mike the Project Manager over them, unreceptive and did not provide updates as promised Mike Bahr was the worst individual to deal with, he was even more useless than the others. Mike swore he would get all the issues would be completed and forced me in to closing, even though the house was clearly not ready. All the project managers are no longer with the company. 3 months into the home since closing I have a sagging garage ceiling, ...

Pulte Homes responded:
We are so sorry to hear that your experience has left you feeling stressed out and disappointed in us, especially since moving into a new home should be such an exciting time. We’d like to see what we can do to help alleviate some of the stress. Would you mind sending an email to customersupport@pultegroup.com with your contact information so we can get in touch with you?

Total Score 1


Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

Bad

  • Ivan J.
  • Verified HomeBuyer
  • January 22, 2022
  • Valrico, FL

Not follow what I wanted.

Pulte Homes responded:
We're so sorry that your experience left you feeling disappointed in us and we appreciate you bringing attention to the areas we can improve. Please feel free to reach out to us at customersupport@pultegroup.com if you'd like to share any additional comments or concerns.

Total Score 1


Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

You move into unfinished house with a lot of issues. Then wait a month for someone with no experience to come and fix things.

  • Pavlin N.
  • Verified HomeBuyer
  • October 27, 2021
  • Wesley Chapel, FL

I would want them to stop by my house and see the “finished” house and not the model before they decide to work with Pulte. I would also want them to know the quality is really bad and the experience is just mind blowing.

Pulte Homes responded:
We are so sorry to hear that you are unhappy with the quality of your new home and are experiencing concerns since moving in. We would be happy to escalate these concerns for you if you could please email customersupport@pultegroup.com with a brief summary of the issues along with your address and contact information. Thank you. ^AH

Total Score 1


Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

within one month- having lots of issues in the home

  • Bhaskar M.
  • Verified HomeBuyer
  • September 01, 2020
  • Lutz, FL

within one month- having lots of issues in the home

Pulte Homes responded:
We are so sorry to hear that you have unresolved concerns with your home. We would like to learn more so we can address the situation accordingly. If you could please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information we would greatly appreciate it. ^AS

Total Score 1


Quality 1

Trustworthiness 1

Value 1

Responsiveness 1