Pulte Homes Reviews in Tampa St. Petersburg, FL

Overall, our purchasing experience went well enough. The process was complicated at times and it felt like Pulte could have done more to maintain the flow. However, we are satisfied with the end result.

Bad overall experience never again very sad.

We purchased a new home, had a home inspection completed and closed on the home. Shortly after moving in I was hanging some signage above the kitchen cabinet directly above the stovetop when I looked down into the hood vent and noticed that the vent ducting was missing and not connected to the outside. I also had a gutter company install new gutters on the front and back of the house. While they were installing the front and back gutters, they were tying them in to the Pulte- provided side gutters. They informed me that the side gutters were not hung properly so they took the time to correct the issue so that the poor workmanship would not reflect negatively on their new installation. ... More

We have been very satisfied with the quality and workmanship of our new Pulte home

We loved the building experience. The only negative is trying to get in touch with the HOA. PGP title sent our deed but the HOA didn’t accept it. They couldn’t open the file they said. They ended up hitting us with a late fee for our monthly HOA payment that wasn’t our fault. We tried multiple times to get things setup with them beforehand as well. We were told the HOA would reach out to us, but everyone in the neighborhood will tell you they won’t. As far as the house goes, it’s beautiful and our general contractor was amazing.

He was a true professional. He kept us updated, in layman terms, throughout the entire process. Always available for matters pertaining to Pulte and provided great references for those items that did not directly involve Pulte. No question went unanswered. We hope that when we purchase our next investment property in 2 years, we have the opportunity to work with Jeff again. Can't say enough about him as a Pulte representative and as a human being.

Working with Pulte Homes was a streamlined and professional experience from the initial purchase through the final move-in. The construction quality is solid, and the value for the investment is clear, especially when considering the modern design and attention to detail. The builder's team was a standout highlight; they were consistently responsive, addressed every question in a timely fashion, and followed through on all commitments made during the planning phase. For potential buyers looking for a builder that balances efficiency with a high standard of craftsmanship, Pulte delivers exactly what they promise. ... More

From start to finish, the home buying process was a breeze. Each step was well defined and there was always someone to answer our questions along the way.

Our construction manager kept us fully informed at every stage of construction. The loan process and closing through pulte was very easy to navigate. We now have a beautiful home and are confident that it has been built with the highest standards.

The quality of the house materials is great. Everyone was very helpful during the whole process.

Very good experience and professionalism

Pulte Homes Review Overall Rating: 2/5 Stars I recently purchased a home from Pulte Homes, Florida, and unfortunately, my experience has been marred by numerous construction and quality issues. While the location is convenient, the lack of attention to detail and poor customer service have left me frustrated. Key issues I’ve encountered: • Nails Popping Out: Numerous nails are protruding from the staircase and second-floor areas, which have pricked me and children during playtime. This is a serious safety hazard. When I submitted a service request, I was told “this is how it would be. You need to take hammer and softly hit the nails.” Why is this issue absent on the first floor? It suggests inconsistent workmanship. • Bent Garage Door: The door from the garage into the house is slightly bent and doesn’t align properly. The service rep agreed this to be fixed it’s been 2 weeks, but I insist it needs full replacement for safety and functionality. • Leaky Lanai Sliding Door: Air leaks in and out around the door, compromising insulation. When I questioned how the home passed inspections, I got a vague response about sliding doors not being airtight due to metal tracks, followed by a referral to email someone else. This shows lack of accountability or customer care. • Scratched Refrigerator: I noticed scratches on the refrigerator before we moved in, but my request for replacement was denied because I didn’t spot it during closing. How is that fair when it’s a brand-new home appliance? • Garden and Landscaping Issues: I did not raise a service request for the garden yet as by now you will realize this is a painful process. But there are bare patches with missing grass, and the mulch around the property is insufficient, leading to poor coverage and erosion risks. • Missing Weather Strips on Doors:Main door lack proper weather stripping, which likely contributes to drafts and energy inefficiency. This should be a standard feature in a new build and it’s taken 3 weeks approx to get a new weather strip! I was provided a temporary one! And there are even more minor defects piling up! I get the sense that the on-site team genuinely wants to help, but upper management views these fixes as additional costs rather than investments in customer satisfaction. If Pulte’s feedback process is just a formality, it’s wasting everyone’s time. If the company genuinely cares about homeowners, they need to send a team to fix these issues ASAP. Potential buyers in Florida, beware—these shortcuts could turn your dream home into a headache. ... More

Matt was fantastic and went above and beyond. He was very responsive and explained everything to us very thoroughly. Highly recommend.

Truly enjoyed the process. Everyone was very helpful. The quality of the home is great and I would highly recommend Pulte to others!

Nick was so attentive and was always available to help!

Beautiful communities with great amenities

Very poor experience from soup to nuts

Extremely knowledgeable, efficient. Complicated process made easy!

I wanted to share some feedback regarding my experience after purchasing the home. Overall, while the materials used in the homes appear to be on the lower end, —especially for the lower models—but not a major concern for me. I know the builder is aware of this, and I do appreciate that there is a two-year warranty in place. Additionally, the responsiveness of the team when submitting service tickets has been very good, which I value. That said, from a pricing perspective, I do feel that my home was overvalued, and I would like to explain why. After I completed my purchase, I learned that another nearly identical home was offered with a $45,000 cash incentive, whereas I received only $20,000 and out of that 20k, 10k was used towards home value because it was listed for a higher price. I also heard that the other home was renovated to help facilitate its sale, while I was not provided with any similar upgrades or incentives, despite purchasing at a higher price point. I understand that market conditions change and that incentives can vary, and at this stage I realize there may not be much that can be done. However, I wanted to express that the situation felt unfair and disappointing from a buyer’s perspective. Thank you for taking the time to read my feedback. I appreciate your consideration. ... More

Everythign was easy with Pulte, great customer service and easy process,

Brand new home looks good outside, after move in we identified lot of issues in first month itself, very bad materials in all places, mainly the tiles are broken the Pulte representative came but he told it will not cover the broken was by your mistake. So many issues but pulte team is not responding properly.

Many people talk about how stressful building a house is. I thought the process was smooth. The construction was excellent. As a structiral engineer, I looked at all the work to make sure it was up to the latest Florida Building Code. They even handle the mortgage and homeonwer's insurance at a good price. I had a couple of issues after closing and I called their warranty department and they had someone out the next day to repair.

Overall was a good experience, pretty easy on the loan process and the construction manager are always able to help and listen your concerns, we love our new house, so far everything is good with no mayor problems or repairs. In fact I still didn’t place any tickets for warranty, neighborhood is good and location is great

The quality of house is good and the buying experience was smooth. The team was responsive before and after the closing

Irrigation advice was wrong. City permission only one time two days four minutes. Mine was set two times seven days forty minutes. Which results in thousands dollars bill. You paid upto closing. Please pay until correction cause it is not my fault. Regards