Pulte Homes Reviews in Tampa St. Petersburg, FL

Very happy with my home. The experience was top notch. I was very happy with the whole process and the timely updates. The build quality is fantastic.

Teresa was very helpful throughout the entire buying process. Mike was an outstanding construction manager and quickly addressed our needs to ensure the house was ready and up to our standard. Closing was fast and easy

Negative experience with Pulte and their new community Vida’s Way in FL. We were among the first to purchase a home in new community and expected the company to be especially attentive to its first customers. We truly like the community itself — it’s beautiful and has great potential — but the constant struggle to get issues fixed completely ruins the experience. We have encountered numerous problems with the house. Many took weeks to resolve, and some remain unresolved because the quality manager simply refuses to acknowledge or address them. The most telling example is the lawn. During the final walkthrough before signing the contract, the construction manager admitted the grass was defective and promised to replace it. We submitted multiple trouble tickets, followed up repeatedly, and kept hearing: "Yes, yes, everything is under control." In the end, we were told this is supposedly "not a warranty case" and nothing would be done. It feels like the company is simply stalling and avoiding fulfilling its promises. It’s disappointing to see that behind the polished marketing language there is a lack of accountability and respect for customers. ... More

The quality of the build do not match the price.

Purchasing a house with Pulte was very pleasant. The staff was very kind and helpful with the entire process. All issues and or concerns were addressed appropriately in a timely manner.

Just look for some other builder if possible.

After believing that the Pulte Team would fix several issues they didn’t. Ended up going through warranty and obviously their default answer is no. After paying a good buck on a house they would want to follow through on fixing even minor issues but no.

After moved in--some items are fixed quickly and others snail pace. Excellent materials, but some of the contractors are poor workmanship.

We feel we have a high quality build in our new home. Everyone at Pulte has been accessible and helpful. Pulte is proud of their work and it shows. We are so happy to have chosen Pulte. They made the whole process enjoyable!

Our experience building a home with Pulte was, unfortunately, disappointing. We initially chose Pulte because we believed they prioritized customer satisfaction and had a strong quality assurance process. At first, things seemed promising. The initial project manager clearly explained the construction process, which gave us confidence. However, as the build progressed, he failed to meet many of our expectations and requests. Near the end of construction, a new project manager (Rafael) took over. While he made a genuine effort to address some of the outstanding issues, there was only so much he could do at that late stage. Prior to closing, we were reassured that any issues would be covered under warranty. While that may be technically true, we do not expect to rely heavily on warranty service after paying a lot for a newly constructed home. Unfortunately, several quality concerns became apparent right away. The appliances provided were low quality despite the overall cost of the home. An undersized A/C unit was installed, though it met county approval, it does not seem appropriate for the square footage. The floor tiles are fragile and chip easily, and the master bathroom shower floor was poorly installed, leading to standing water in one corner due to improper drainage. Overall, I would not choose to build with Pulte again, and I cannot recommend them to others based on our experience. ... More

This is the worst craftsmanship I ever seen, from the walls, floors, Ctop, cabinets and much more. I closed around 5/12 and I still have issues with my cabinets not being completed. Also Workers using my electricity and water, like there’s no supervision for them so they do as pleased. I would never recommend this builder to anyone. Worst experience ever!!!

Jeff, our project manager, was awesome to work with. He kept us informed on the progress. Pulte Financial Dept was an absolute disaster to work with. Requested same information multiple times and on our way to closing, after 6 months of processing, notified us we required another 4582.51 to close. After 6 months they gave us an hour to come up with additional money!!!! Absolutely horrible.

Very happy with the home no complaints

The whole process from beginning to end went smoothly. The builders team was great! All in all I would recommend Pulte Homes 100%!

Starting with the sales team, then the construction team, closing team, and warranty team team, it has been a very simple and well-run process

this is the worst builder I ever bought from!!! The ac doesn't keep the home cool, all bedrooms and bathrooms as well as the laundry room and livingroom was 80+ degrees AT NIGHT WITH THE AC SET TO 70!!! this is worse when you factor in the outside temp at night is hovering only around 70 degrees every night!!! pulte sent some guy out who is horrible at his job and all he did was blamed us from the start and said we are lying despite me showing him the proof which includes photos and videos of temperature readings!!! the ac issue was a problem on day 1 since we moved in March 27th 2025 and is still ongoing!!! all they do is point their cheap dollar store thermometer device at the air vent and say "well i'm getting between 70-74 in various room so that's normal"!!! that logic is quite redundant because if point a thermometer at the source of cooling such as a fan than of course I'm going to get a much cooler reading but that has NOTHING TO DO WITH THE OVERALL TEMP OF THE SPACES THAT I'M MEASURING!!! that's just like me pointing a thermometer at the inside of my oven and getting a hot temp despite the food not being cooked while in that oven!!! another issue is that the cold water doesn't get cold and the hot water doesn't get hot in all areas of the house unless you run the water for about 3-5 minutes!!! I shouldn't have to run my water for several minutes just to get some cold water!!! and I also want to mention that the ac unit and handler are on the cheaper side but are charging top dollar for their homes!!! also, before closing there wasn't adequate insulation in an entire section of the house, several vents were damaged and deformed, and numerous other things that my inspector found a week before closing and the night before closing as well as on the day of closing!!! we been hear for about 2.5 months and we already hate it here and have major regrets because we paid $454,000 for for a cheap home that has been nothing but problems!!! we are very unhappy and very uncomfortable in our home!!! we bought portable ac units to somewhat keep the temperature comfortable but if we turn them off the temperature skyrockets back to over 80+ degrees which means we have to keep claim they do than they would buy back the house as I mentioned, but they won't I'them running 24/7 which increases our utility bill alot!!! my wife and I would like pulte to by back this home and give us atleast and additional $5,000 so that we can move into an apartment and pay movers!!! if pulte stand by their homes like theym sure of that!!! and since I know that they won't buy back the house, we'll have to consider selling the house in the next few months at a loss most likely!!! ... More

We had an incredible experience building our home with Pulte, and I cannot recommend them highly enough. From day one, the team, Nick, Alex, and Preston, was exceptional. They provided consistent weekly updates with photos throughout the entire build process, never missing a single one. That level of communication gave us total peace of mind. What truly sets Pulte apart is their unwavering commitment to quality. They constantly went above and beyond to make sure every detail was perfect before move-in. A great example? When our appliance vendor failed to deliver the fridge on time, the team literally wheeled it down the street on their back just to make sure we had it for move-in day. That kind of dedication is rare. Time and again, they chose higher-end finishes and construction methods, even when the standard options were acceptable, because it was the right thing to do. They never cut corners, and it shows in every part of our home. I toured many builders in Spring Hill, and Pulte is hands down the highest quality option available. The fact that we were able to get a home of this size, with this level of craftsmanship, at this price, and with amazing amenities, is truly unheard of. If I ever buy again, you better believe I’ll be looking for a Pulte home. 10/10 experience. ... More

Sales and Construction personnel were great. All very knowledgeable, attentive and responsive. The closing side fell short. Our senior agent felt put out at some very mundane requests. Overall we would consider a repeat buy with Pulte if we were ever again in the market.

As indicated in the title of this review. Renee was thorough, responsive, and accurate during the pre-sales and contract process. Jeff was the best construction manager I've worked with (my 3rd new construction home with 3 different builders), always open in his communications and prompt to address any issues I identified during the build process, closing was seamless, and the few post-closing issues I've identified so far have been well-handled by Elizabeth and her team. While I realize that every builder (including Pulte) has teams of varying quality, I can state without hesitation that the particular team here at Pulte in Valleybrook has exceeded my expectations every step of the way. ... More

Everything from the beginning to the end went well with Pulte Homes. I ran into someone on my walk in the neighborhood who bought from a different builder down the road and she said she wished she’d waited a few more months to get in with Pulte because they just seem to be a better quality home. I’m so happy so far! It’s been about 2 months since moving in.

Pulte has been a great partner to buy a home from. I would do it again, they care!

Special thanks to Rene, Jeff and Brooke. I was treated like family throughout the entire building process.

The mortgage process through Pulte was a nightmare we are relieved to have made it out of. The endless back and forth requests for the same documents and weeks at a time gaps of updates, left us feeling overwhelmed and like we had made the wrong decision.

Our new home is pleasant and as we expected in most features. The features that are especially helpful are the attention to soundproofing between houses, the amount of closets/storage space inside of the house, the size of the master bedroom and bath, and little extra features like the sliding patio door with screen that lets in lots of fresh air. Almost all of the people we dealt with throughout the process were knowledgeable, efficient, professional and responsive. Alfredo, Kit, Bobbi, Scott, and Brian stood out. Barbara with the title company stepped in after the previous representative was no longer available, and was very efficient, knowledgeable, and responded quickly to requests. The Pulte organization seems like a well-run organization. We do wish that the townhome community had sufficient street parking and large enough garages or driveways so that simple tasks like taking out the trash did not require the moving of cars or other items out of the garage. ... More

Great experience building a new home with Pulte!