Pulte Homes Reviews in Tampa St. Petersburg, FL

Our experience was overall very good. For the most part, the team was great to work with. Our site manager Brayden was fantastic! Samantha, our salesperson was also amazing. Brook our warranty/customer care manager is THE BEST!!! Our biggest issue came from dealing with PULTE mortgage. Our experience with them was a D- at best. With them waiting until the final weeks and days leading up to closing to request additional documents and finally close the loan the day before closing, they added a ton of undo stress to the overall experience.

Wonderful experience from beginning to end

We buy our home since 1st day we have issues with our drayer have fire issues and dishwasher issue and refrigerator. We r so tired to complain whirlpool and Pulti.

I have had multiple issues since moving in that should have been prevented. The internet company had to pull all new wire throughout the house because the cabling built into the house did not work. I’ve had an appliance guy come out became the dishwasher water supply was not working and once that worked the dishwasher did not drain. Most recently there is no cold water in the guest shower because the pipe is allegedly filled with glue and blocking the cold water supply. These issues require me to take additional time off of work and should have been tested and discovered at the time of install. It makes the question the quality of workmanship in my brand new home. ... More

Buying from Pulte was easy and fast and the whole team in customer service has been wonderful to communicate with.

The process to buy our house was smooth, Good quality, Rafael our Project manager was on top of everything before the closing . We are happy with our house.

the build quality is horrible and the home was not even cleaned properly before i was given the keys on the day of closing. the build quality is such that , i keep finding some or the other stuff wearing off every single day. the construction manager doesnt even respond after closing. the island was never painted properly. just another sloppy substandard housing community which cramp into each other.

I did not expect this, last new home bought was in 2017. Then and now the differences, the sales office is rude, the first question is what is ur budget? Do u have an appointment (no hi no hello, no greeting). The dry wall contractor and framing contractor and the landscaping sub contractors have done a very poor job and have taken the joy out of new house. The dry wall who ever did it need to learn basics. At the corners you can see the bend and non straight lines through out the house. The roof has bumps in the living room, I'm seeing new bumps in ceiling in garage. Customer care rep is trying to do few things, but looks like she is new to the job. Sometimes ignores my experience especially when it comes to landscaping. I've lost trust and recording every conversation with sub contractors. We did get walk throughs at different stages that is the only thing same. ... More

We would not recommend others to buy.

I have reached out multiple times but have not received any response. The microwave, which is installed inside cabinets, is meant for countertops and not built-ins. Whirlpool has refused to provide warranty support. Despite reaching out to multiple people, I have not received any replies.

Great quality and great buying experience!

CONSTRUCTION TEAM WAS GREAT AND JULYAN (construction manager) MADE THE EXPERIENCE AMAZING!!! However- We dealt with very incompetent people at Pulte Mortgage (except Brent, who was helpful). There was a huge lack of communication and when we received any communication from HEIDI, it was wrong. The paperwork was filled out incorrectly throughout the process, even at closing. We provided all the documentation required and the closing was scheduled 2 months prior with the requested funds wired 3 days beforehand. The flight arrangements were made based on the closing date. However, we found out the night before the closing that the underwriters hadn't even approved the loan and requested even more documentation, which could have been provided prior if asked for). We are extremely dissatisfied with the lending process at Pulte Mortgage. There is no reason to ask for a closing date or wired funds without an approval. The money was held at the Title company for 6 days. This is inappropriate and unprofessional. In addition, I had to cancel 2 flights (work related) to stay for these specific dates. I had scheduled a delivery for the appliances/installers and Spectrum installation, which had to be rescheduled because of the unprofessional work that Pulte Mortgage did. They have RUINED the lending process experience of buying a home and it is unfortunate that the excellent building process overshadowed the lending process. The construction manager was incredible, as well as the entire construction team. When we were supposed to be excited to close and receive the keys, the Mortgage and title ruined the experience. PGP title also provided incorrect information. We were told we needed a vesting form and power of attorney, when we did not. We spoke with 4 people and all of them gave us different information, until we finally spoke with Phil Brown who came up with a solution. We were finally relieved that we found a competent person at PGP Title after multiple phone calls. We spent 4 hours at closing, due to Heidi’s incompetence and equipment malfunction (printer/fax needing technical support). We had to reach out to the VP at the mortgage company to get everything corrected quickly, so we didn’t have to reschedule the closing for a second time. However, the closer at the signing tried to rush it due to personal reasons and we were threatened that if we didn’t sign the first set of documents, we would have to reschedule the closing. We said that we had to read them first. What kind of closing professional pushes to sign documents without reading them? He gave us the keys and fobs. He did not even bother to test them with us. As a result, we were locked out from the gates for 5 days because the fobs were not activated and it was a holiday weekend. We were also not told about the temporary code that was in the closing documentation. We had to rely on random homeowners to open the gate for us when they pulled up to enter. When we talked to the HOA, they said that the title company never sent the documents to them for activation. The closing process was hurried and inefficiently executed. ... More

The sales team sucks, don’t respond , won’t provide any info until asks

In any endeavor, it's crucial to ask the correct questions and be wary of shortcuts. By taking your time with the process, you can create a truly remarkable home. Two disheartening truths are evident: Builder-grade paint is substandard, and the grout and tile work in some areas appear to have been hastily and carelessly executed.

From start to finish, and even after closing, the experience has been great. The people involved have been professional and have minimized the stress. I would recommend Pulte to anyone in the market for a new home, and in the future I could see us buying another Pulte home.

The Build quality is good but the overall responsiveness to the issues is poor. Many issues that were highlighted during the pre closing and build stage were fnot foxed and the frequent cleaning of the hoise was not done.There is a lot to improve on communication from sales, build teams.

We are happy with the quick response for any issues. Since Putle is the one of the popular builder, we had great expectations regarding the quality and finishing by the time we close the house. However, we were very disappointed with the poor finishing. We see a lot of paint patch works across the home, doors paint wearing off in two weeks, they fixed it but same repeated. Unclean finish of grouting in the bathroom tiles. Doors misalignments and so on. Carpet issues like, it came off in a week not happy.

Alex , construction manager was awesome, very patient. Did a great job explaining everything throught the process. Our heart felt thanks to Alex.

alex is great always communicating with us on the process

Whispering pines - Land O Lakes - I am happy with the location and community size. Price is reasonable. Not may issues found after we moved in. Build quality is satisfactory. Particularly cabinets are very poor and they fall apart due to bevel design with glue corners on cabinet doors. Cabinets are very cheap and poorly designed and selected by Pulte, we had no other option except to go for them. We do not expect this cheap quality cabinets for the price range we paid for.

Quality and finishing is not great. Never expected from pulte.

Overall experience of buying home with pulte was great, they have a great responsive team , our construction manager steve is very responsive and attentive. Over all build quality details could have been better - given we are trying to rush finish the house construction played a role, Pulte has great team just company needs to ensure contractors and workers are not overworked to meet unrealistic deadline - if they fix stakeholder greed problem and focus on patience and quality they have great team behind them.

The house looks like they house cheap materials and tiling to get it done. I am still waiting for issues to be taking care of. So far, I have a terrible experience with the so call new house.

Very impressed with sales rep Laura and construction manager Duane. They were they with me every step of the way.

We love our Pulte home.