Pulte Homes Reviews in Tampa St. Petersburg, FL

Closing was slow process, everything else has been great

Alex made this experience seamless!0

Overall I had a great experience with Pulte as a first time home builder. I didn't really know what to expect but the build team was very helpful with answering my questions and ensuring that I felt comfortable throughout. The time from breaking ground to closing was a LOT faster than I had thought it might be, very happy with that! I didn't give 5 stars on quality because there was upselling for things that should have been standard (granite countertops throughout, media ports in living areas, etc.). Also some really easy design improvements would have put it up to 5 stars: For a "smart home" make sure the thermostat is smart compatible; Round the edge of the stair tread before laying the carpet on the stairs; Provide an option for the type of trees to plant in the front and back, ... More

From start to finish we had a great experience. Maxwell our salesman was great and Mike B. our builder was also great.

Great home built and our questions/issues were resolved quickly. Dan, our field manager, was especially attentive to detail throughout the build process.

Great Workmanship, timely and trustworthy for the price paid.

Everything was done as promised

We are very happy with our new Clearview model in Starkey Ranch. We have noticed a few minor issues with workmanship, but they have been responsive to many issues. Since we’re in the middle of the COVID-19 pandemic things are at a bit of standstill for warranty work, but I’m hopeful once things ramp back up they’ll get everything taken care of.

Great experience

I have noticed that adjoining bedrooms or bathroom need more sound deadening material between the drywall. Sounds are easily transmitted and heard without any buffer.

My experience was wonderful as a first time homebuyer. Tyler was excellent. Trenton was attentive. Great group.

We are very pleased with every aspect of the building process and the end result. Our forever home

Construction supervisor very attentive during building progress.

Nothing is perfect. Yes, I had issues reported during walk through and after I moved to the new house. Everything is being take care by Pulte team and contractors. Joe my site manager seems to be more concern with issues than myself. His support has been amazing.

Pulte homes has one of the best customer service. And it gives me peace of mind. Usually, after closing, you don’t hear from the builder anymore. But pulte homes have a 30 day window to check if there’s any other issues after closing.

Despite a few minor setback, our overall experience with Pulte from day one was a positive one. Our saleslady was very knowledgeable, personable, & replied to emails & phone calls in a very timely fashion. The design center experience was a fun one as well. Our project manager was very communicative with us in every step of the build process. He also answered questions & responded to concerns we raised in a very timely fashion. Securing our financing through Pulte Mortgage was not difficult, but our loan officer, though very friendly, could have been more helpful. We weren't provided with many different loan products or scenarios to fit out budget. We had to do our own research of available loan structures & bring them to her attention. Fortunately, Pulte offered the same products that others did, we just didn't know about them up front. The overall construction of our house met our expectations. It was completed faster than we thought, which raised some concerns that certain things may have been rushed or overlooked. One example was the interior paint job. Most rooms in the house either had a very thin layer of paint or a lot of drywall overspray in spots. We paid for upgraded paint inside the house, & we don't feel we got our money's worth. There were a few other disappointing things as well, but nothing that was a deal breaker. For example, midway through the build process, they decided to change the vanity in the master bathroom to one that had fewer drawers & less functionality. We were not really given a decent explanation for this, & my wife was very upset about it (still is). Another example was the way they went about installing tubes inside of the walls to hide cables for wall-mounted TV's. It was not done how we were lead to believe. It ended up being an incredible headache. Aside from a few other negligible things, we are very satisfied with our new home. The finishes are beautiful, the yard is beautiful, the landscape is beautiful, & our neighborhood is beautiful. We are very happy to have chosen Pulte to build our new home. ... More

Special thanks to Rene, Jeff and Brooke. I was treated like family throughout the entire building process.

Pulte made the buying process quick and simple.

Buying process was straight forward and easy. Wife and I love the home with no issues. Very responsive warranty team. Would recommend Pulte to other homebuyers.

For me who loves to cook, the horsepower of the range hood is not enough.，Although the workers worked very hard, some corners could still be done better.

staff was great //workmenship is proffessional which time will tell//Alex went above and beyond to correct things andcall us when they were done//Alex is a great person for your company

Very impressed with sales rep Laura and construction manager Duane. They were they with me every step of the way.

I had a great experience in the buying process with Pulte. They were responsive and great in explaining and guiding me in every step of the process.

I'm very happy with my new home. Of course, you'll find some issues with any new home built from scratch, however, Pulte Team has been conscious of them and willing to help and fix all details that could arise. Jeff has been very diligent and kind to speed up the solutions

We love our new home. The construction manager was the best part of the process. There were quite a few hiccups over the months, during the build, prior to closing, supply issues etc. but it’s done and we’re so glad to be here. When we put warranty claims in for things that need to be touched up or minor repairs that we noticed within a week or two of moving into our brand new home they respond pretty quickly. It’s a beautiful home. The HOA fees are extraordinarily high for a neighborhood with zero amenities other than them paying for water sewer and trash and taking care of the landscaping. The H away fees definitely do not match what you get for what you’re paying but we hope those will go down in the future, though that’s unlikely. We have also been here for a month and the post office will not deliver to us because they think it is an active construction zone and Pulte said they were aware of the issue but we have heard zero communication of that or how we are going to get that fixed. It is very difficult having all of our packages in the mail turned away because the post office won’t deliver here while they are building in the neighborhood. I wish Pulte was a little bit more responsive or would communicate better with what they’re working on. And I wish the person That manages the HOA could guide us better. When we have questions we never know who to ask. If you call any 1-800 Pulte phone number you find online it just takes you to warranty department. But who do we talk to for updates about the mail situation in the neighborhood? No one knows who is fixing it or if anyone actually is. Overall, we definitely recommend Pulte and we look forward to many years here and cant wait for the hiccups of buying the first home in a new neighborhood that is still being constructed in to be behind us. Glad we are here for sure! ... More