Pulte Homes Reviews in Tampa St. Petersburg, FL

Matt was an absolutely excellent and highly experienced during our home building experience. The building team (vendors and contractors) did an overall outstanding job in finishing the house in a timely manner. Jared and team did a great job with the appliance and warranty check ups and any additional follow ups. The sales team, Laura, was super informative and readily available for any concerns and questions. We did have some documentation issues with the mortgage team but overall we were able to close on time.

Poor sales and build experience.

Build quality is poor. Team just looks to deliver the house as per the schedule and were not concentrating on the quality at all. Very poor in reviewing the work done and correcting the issues intime.

The Pulte underwriting group asks for document after document after document. It's as if they see what your assets are and attempt to drain your accounts. Once they have your earnest escrow funds, it's game over. They hold your funds hostage and make you jump through hoops.

We had a great working relationship with our sales person Alex who was so accessible with all our questions, both big and small, and even reached out to us on her day off. The design team was also very helpful. Our construction manager Zac and Preston, were very helpful especially Preston since he took over the latter part of the construction. He communicated with us every time there was going to be a new phase in the project all the way up to closing and even after that. On the whole the experience has been very good.

For what we paid for the house, was expecting better finish quality. The lawn is not in great shape, one of the kitchen cabinet doors broke within the first month, the trim work is not neat, the master bath took 3 attempts to get the tile fixed and it is still mediocre, etc.

Online closing was smooth compared to other States . Builders / Project Managers Steve & Zack were great . Very responsive & Professional . Warranty people were very warm & helpful so far . As with all new homes there were and are some minor issues that warranty has handled very well and responsibly. We are very happy with our new Pulte Home

Overall satisfied with entire process starting from sales to construction . Folks involved with us were very helpful, honest and with clear thoughts .

This is my second pulte home. The first one was half the price of this one and didn't have as many problems as this one has. For half a million dollars we have a list of issues that I'm still waiting to get fixed or resolved by our construction manager. A lot of little details that were overlooked and it's very frustrating when you spend this kind of money on a house.

The whole experience was amazing, the variety of options, high quality materials, attention to details, sales team professionalism, and the end to end process with Pulte group made the experience so smooth.

Stephen was great! He stayed on top of everything! House came out wonderful. Very happy with the quality of the build.

Bought a new home in Florida for just under a half million dollars. The interior of the home displays the worst level of “finish” work I have seen. Low quality materials, rough finish work on most baseboards and door and window frames. Entire kitchen and three full baths contained zero handles or pulls on any cabinets and drawers. House was still very dirty from construction debris when we took possession. A full month has passed and we are still finding things that need replacement or fixing. Not a good reflection on this builder.

Worst service .you pushed me to close my home promising that all issues I pointed out during pre closing orientation will be addressed immediately.now it’s more than a month I closed my home but no one took care of the issues .plumbing,pests,cabinets doesn’t close ,lot of ants and musquitoes due to improper sealing ,commode paint peels off.poor quality materials used and construction quality is below average,carpet padding is not proper and nails hurt me whenever I walk on them .it’s a nightmare with pulte

My overall experience from Teresa, Alex, Zac and the Finance team Bobbi, and Chris was excellent. I'm so thankful for your hard work to help me purchase my house.

Home buying experience is good but Service response for issues is not as it supposed to be. Since we moved in none of the pending issues are resolved even after 2 months of closing. Didn’t feel like it’s not the correct value for our money. Construction quality can be better as well.

Floor not even, still waiting for the parts were promised by the construction manager.

The team at Pulte was caring and thorough. They made sure my new house was made with high quality and expediently.

Our experience with the sales office and design center was very good. However, from the moment the building process began we discovered somethings were not the same as discussed in the sales office. We were not advised that outdoor kitchen pre-wire was an option, even though we requested it. We found no issues in the block and framing process when building our home, but when the wall went up it appeared that all hell had broke loose. We found almost every door in the house had a measurement issue, large gaps between doorframes and walls, builder had to use quarter round to correct the problem (recommended by the buyer) We had the worst experience with Pulte Builders, we felt there was no commitment to satisfy the buyer and we had to fight to get every in-correction corrected. Every peace of hardware in the house was wrong, the master bath tub wrong, the appliances were wrong, the crown molding wasn’t going to be installed until mentioned during our walk through, several internal doors were damaged, damaged tile flooring, pocket doors wasn’t functioning properly( still today) tub in upstairs bathroom doesn’t drain properly (still today), bathroom and kitchen cabinets not installed properly, rails were not properly stain(still today), caulking around baseboard instead of quarter round(still today), front door damaged(still today), pendants installed unevenly, and raised area at garage door retains water. These were things that were most noticeable and disturbing. ... More

We had a smooth experience from start to finish with our new Pulte home. We’ve been in our home for two months and have had zero issues. Our construction manager was very communicative throughout the building and closing process, and addressed any issues immediately. We’re very happy with our new home.

Our experience with Pulte Homes was great. The house is made of quality materials and finishes, they keep on track on building, most issues were responded and act upon. Also, a shoutout to my PM Will.

It was great experience. Few things are needed to be fixed though

I will never buy another Pulte home. From the start of the build to the end we had numerous issues. Only after moving do you truly discover how bad they built this house.

You can tell Zach really loves his job because even after moving in he's more than helpful and goes out of his way. Teresa provides excellent customer service in the sales center. She is extremely responsive around the clock! You can tell she really values her work. The quality of our home is unlike anything we've experienced before. What comes standard in a Pulte home is what other builders consider upgrades. I would do it over and over again :)

Overall our experience was great from contract to close. There are a few minor workmanship issues with trim, doors and paint. Paint on light fixtures in bathroom even though it was on our punch list. We are still very happy with our purchase and feel it is well built and great value!

Very happy with the house, good quality and finished.