Pulte Homes Reviews in Tampa St. Petersburg, FL

Jessica was awesome to work with. She really took her time with us prior to signing to go over the levels of potential upgrades my wife and I was interested in so we could truly understand our spending power. She was the reason we went with Pulte. We felt that because of the time she dedicated to us prior to signing we felt like it was less surprises on what upgrades cost. If we could do it all over again my wife and I would work with Jessica.

I will definitely recommend Pulte Homes.

I have heard from realtor's that Pulte Homes are one of the only new home builders to trust. They appear to be correct because the quality of the home is exceptional. I just wish they would use better quality outlets, door handles, etc. They seem to cheap out on these small items to save a few bucks. Other than that we are satisfied.

all went well, issue with appraisal

Mike the site leader is extremely personable, knowledgeable and committed to do right by the customer. We found a number of issues during the final walkthru that were quickly addressed to our satisfaction. We just recently provided a list of items as part of the 30 day inspection and I am confident they will be as responsive on those as they were on the walkthru list. Overall a very pleasant experience.

Starting with the sales team, then the construction team, closing team, and warranty team team, it has been a very simple and well-run process

Great experience building a new home with Pulte!

I appreciate the process of buying and building with Pulte. From beginning to end Nicolas (my sales rep) and Alex (my field rep) were awesome to work with. They explained the steps and walk beside me as I endure the long and tedious process of becoming a homeowner. Pulte is and was amazing!

It was a pleasure to work with Pulte. Excellent communication from the building manager. He kept us informed throughout the entire process.

The communication through the entire process was fantastic. From when we first visited the site and toured the models right to the closing on our villa. We were living in Connecticut through the whole process and had to rely mainly on e mails and docu signs to handle deposits, loan process, and building progress. Everyone we worked with were helpful, patient, and answered any question we had for them. It made the long distance a non issue. Excellent people!!

The Field manager we had was/is awesome. Field manager oversees construction from beginning to end. Inside the home every effort I feel was made to complete on time and with quality. There were things I thought could have been done better that I did not notice until after closing. Mainly outside. The landscaping was rushed and is done to a fair to good standard not to a high standard. Pulte builds good quality homes. I had to keep in mind there are luxury not custom homes.

This is my second pulte home. The first one was half the price of this one and didn't have as many problems as this one has. For half a million dollars we have a list of issues that I'm still waiting to get fixed or resolved by our construction manager. A lot of little details that were overlooked and it's very frustrating when you spend this kind of money on a house.

My initial experience with my sales person and construction manager were exceptional. But after I closed on my home, my experience has not been what I’ve come to expect from pulte. The customer care department does not follow-up on my service request. The exterior of my home still has not been completed. It is now March and I closed mid January. I paid for exterior wiring on my home that has not been completed. The weather stripping on multiple doors has not been been repaired either. This has truly been an unfortunate experience and I’m really disappointed with the entire process. Pulte has incredible sales personnel and construction managers. Your customer care is tarnishing your reputation. ... More

Very responsive during the walkthrough process.

Sales and Construction personnel were great. All very knowledgeable, attentive and responsive. The closing side fell short. Our senior agent felt put out at some very mundane requests. Overall we would consider a repeat buy with Pulte if we were ever again in the market.

The home building process was a great experience. We are having more of an issue with communication with our warranty specialist. I know there are a lot of Pulte homes in the area and she is spread thin but when I ask a question or have a problem I shouldn’t have to keep following up to get an answer or resolution. The expectation is within 24 hours and that really hasn’t been happening.

The follow up from the customer care team post build needs work. Parts of the preclose inspection were rushed and not completed by Pulte. Still dealing with some impactful issues and contractors who randomly show up to fix things. The idea of an appt seams unknown to them, (Pulte) Give us a date and time. Then do you job. They have much to learn in that workflow

Everything was good up until our walk through. Tyler our CM deceived us and withheld information on our AC unit. For the first month of owning our new home we were without AC (family of 6) for 2 weeks out of 4 weeks. Had 5 total technicians come and give different reasons for not working. The sod was dead and has yet to be replaced, we had no ethernet outlets that we paid for and are still dealing with that issue. No screens on any of the windows, and multiple electrical issues. Since the new Customer Care Manager came on board, he has been amazing in trying to fix the issues we have. Be cautious and ensure all work is complete to your standards. That was our mistake in trusting it would be taken care of before we signed our paperwork. ... More

Before closing everyone was so eager to help in so many ways. After, it was rather difficult to get anyone to help until Dave came into the picture a month later. Things are starting to move now.

I have had multiple issues since moving in that should have been prevented. The internet company had to pull all new wire throughout the house because the cabling built into the house did not work. I’ve had an appliance guy come out became the dishwasher water supply was not working and once that worked the dishwasher did not drain. Most recently there is no cold water in the guest shower because the pipe is allegedly filled with glue and blocking the cold water supply. These issues require me to take additional time off of work and should have been tested and discovered at the time of install. It makes the question the quality of workmanship in my brand new home. ... More

Matt was an absolutely excellent and highly experienced during our home building experience. The building team (vendors and contractors) did an overall outstanding job in finishing the house in a timely manner. Jared and team did a great job with the appliance and warranty check ups and any additional follow ups. The sales team, Laura, was super informative and readily available for any concerns and questions. We did have some documentation issues with the mortgage team but overall we were able to close on time.

Nick, the site manager has been outstanding through out the entire process. As a first time home buyer, he made it look so easy with his quick respones and attention to details.

Mortgage experience could have been smoother

Online closing was smooth compared to other States . Builders / Project Managers Steve & Zack were great . Very responsive & Professional . Warranty people were very warm & helpful so far . As with all new homes there were and are some minor issues that warranty has handled very well and responsibly. We are very happy with our new Pulte Home

ATTENTION TO DETAIL AND CORRECTING ANY THING WE WANTED DONE.