Pulte Homes Reviews in Tampa St. Petersburg, FL

Overall good experience. There have been some

Home buying experience is good but Service response for issues is not as it supposed to be. Since we moved in none of the pending issues are resolved even after 2 months of closing. Didn’t feel like it’s not the correct value for our money. Construction quality can be better as well.

We moved in over two months ago and are still waiting on things to be fixed that were on the celebration walkthrough list. We have to continue to follow up

Well designed homes, poor quality control on workmanship. Way too much pressure put on construction managers to deliver an impossible schedule

Overall Good Experience So Far!

What bothers me is all the grass they put in are loaded with frogs; however 2 times they got into my new home under the couch. They come out at night so you can't even sit outside cause they run in. It is a problem, otherwise everything was OK.

Initial sales experience and design studio interactions were great. Good value for price paid. Interaction with Superintendent could have been better - weekly updates were generally regularly given, but not always. Closing was delayed due to availability of materials. This is more due to the industry at the time and not the builder’s fault. At closing some issues were identified that have yet to be resolved. Warranty requests can take some time to be responded to/repaired. Overall a good experience and would definitely build with Pulte again.

We were happy with the quality of our new home. David and Trenton were very helpful.

Warranty response is great and follow up is good. We absolutely love the floorplan of our house and the speed at which problems were resolved.

It was great experience. Few things are needed to be fixed though

It is important to us to note that our Construction Manager was very attentive throughout this process and corrected a lot of things along the way for us. The problem lies in the workmanship of the contractors brought out to actually build the home. So many things missed or poorly put together that led to numerous revisits and revisions. Important to hire an inspector to ensure that every detail of the home that may not be obvious to the homeowner is looked over and corrected. It's disappointing that it requires so much effort to ask over and over again for things to get corrected, but if this is a home you plan to live in for a long time, you want to do everything you can to ensure it is correct. ... More

Bying a home with Pulte is fine however avoid using Pulte mortgage at all costs! Dealing with them is an absolute nightmare!

Limited home design budget, overall quality is good (when you upgrade literally everything like we did), Finance wasn’t a good experience, period. They just never called us back nor picked up the phone. They messed up our contract. Home construction manger was very responsive. The warranty manager was very responsive at first, but slowed down a lot in response. The electrician that worked on our electrical issues after closing didn’t follow through. Carpenter was fast and did quality work.. Construction trash left in drain of one of the bath tubs, after the complainant it drained slow before closing. Size of house is nice, so is layout. Like the location, the amenities here. ... More

Overall, Pulte builds a good to very good home. Attention to details by the homeowner as the home is under construction is important. Workmanship needed to be followed up on during the process and addressed. Most items should have been identified, and corrected, by the builder not the home owner.

Love my home but slow to respond on finishing items

Overall, it’s the housing and development is amazing. However, now that we have closed and moved in and noticed some damages that we wouldn’t have seen during the walk through, there has been very little responsiveness to issues and not a lot of help addressing concerns.

I have issues that I submitted weeks ago and no responce yet, now i'm going to resubmitt them, if you want me number 9735581800

The overall experience was as expected and overall positive. One must also keep in mind that these homes are mass produced homes. I also want to caveat that i lived less then a mile from the site, so i was able to stop by and view the progress daily. So let me start; there were a 2 times when we wanted a minor change such as outlets moved 3ft in one direction or switch flipped so it would be on the outside wall vice the inside wall, each instance there was hesitation from the site manager, and cited some ridiculous reasons that i decided to do it myself when we moved in as they were simple modifications. it just seemed lazy, and would not have affected electrical inspections as the outlets remained 3ft apart as per code. Workmanship varied on the subcontractor used. Some took pride in their work while others you could tell were stretched thin and just got in did the bare minimum of the job and got out (these mostly appeared to be those whose work was not completely covered by the warranties) such as the landscape contractor. My sprinkler system was not installed properly and being that it was not part of the structure, not covered by the Pulte warranty and when I contacted the contractor, he and I quote "what do you want me to do about it." The discrepancies were pointed out during the final walk through, which took place 3 days prior to closing, once we closed the site manager treated us as out of site out of mind and i had to work through the warranty portal. which in some ways was better as i was contacted via email and had a paper trail. The overall experience is four stars as the process was as explained from the onset. we did receive periodic updates on the progress as indicated at the onset. Like i said my issues were mostly with the landscaping contractor and the feeling of being given an unfinished home by our site manager, who failed to follow up on several of the discrepancies pointed out during our final walk through. ... More

Pro : the buying experience was great. Paper work, underwriters, deadlines etc. Con's : The vendors they use. Poor craftsmanship. Attention to details are not something they check nor supervisor. Doors are horribly painted, missing parts, wrong screw colors and installed incorrectly. They installed a horrible and obvious broken, door and patched it up. Doesn't close correctly, patch work horrendous. Floor board chipped, crack. They tired coving all imperfections with paint. Coach lights that trip the breaker every time it rains. Walk in shower that are not tiled correctly, crake cracked and chipped, missing grout, haze on the tile. Overall: House is great from far, but up close quality isn't there specially for the amount you'll pay. It's disappointing. ... More

The house looks like they house cheap materials and tiling to get it done. I am still waiting for issues to be taking care of. So far, I have a terrible experience with the so call new house.

I want it to be known that my review is being written in a world devastated by the current climate of our nation and world as it relates to COVID related issues that either slowed down and/or played a role in some of the poor craftsmanship of the house and closing process. So with all that being said, our construction manager was extremely responsive and fixed issues rather swiftly. Overall the experience was swift, transparent, as well as very detailed in regards to what we were getting. Delays and cleanliness of house upon closing left a lot to be desired, but again, we understand the current market of backordered materials and personnel being out due to COVID. ... More

Pulte has a good reputation to be a good home builder. After coming into the house there was a few worksmanship issues that I had to fix such as paint on the floor not cleaned up, lots of gaps in moulding that you will have caulk yourself. overall its a good company but I really wish they progress more into eco friendly material as closed cell foam instead of loose white fluff, more premium standard materials and maybe be have solar energy standard accross any community they build instead of have legislation forcing them too. Conclusion its a good buy for people on a budget.

I love the design of the home . The extra bedrooms could stand to be a little larger Should have the option to screen the porch

For the most part, the experience was pretty good but there are some issues that were glaring and really has made it hard to give pulte a good rating. I’ll start with the good and move to the bad. The Good: The price of the home was really good in my opinion and the process leading up to closing was a good experience. Pulte made every effort to make sure we closed on time and was really professional about how they do business. Alex our Superintendent was very responsive during this time and made every effort to keep us informed about what was happening. The best part of our experience so far has been the warranty team which is led by Raad. He is awesome and has tried to clean up every issue we’ve had so far in a timely manner. The Bad: After we closed, we have had so many issues that were promised to be taken care of by Alex our superintendent but he is very unresponsive now. After 3 months of living in this community, we finally have all issues that he promised to fix complete except for one. The issue is a big one too because it’s completely his fault. We purchased premium paint from the design center for our home and paid $5,600 for this paint and Alex mistakenly ordered pure white paint to paint our home which is standard paint. He asked us to let him handle this situation and we only asked to be repaid our money for the mistake. He offered to repaint the home the color we paid for but we were already moved in and didn’t want to deal with the trouble. He said he would make it happen but never did. Now he won’t return our calls and we have not been repaid. Lastly, our Air conditioner compressor blew after 3 months and we have been without AC downstairs for 2 weeks. All in all, we have had a mixed experience and would like someone to contact us about being repaid for the premium paint that we never received. ... More

Had a very good sales experience and buying was smooth. Had a bad experience on closing day - keys wouldn’t work and AC was not working - they got it fixed in a few days. Service tickets promised to be fixed after closing took a long time - couple of months to complete. More empathy and responsiveness from construction managers will really help. They are rushed to close.