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Pulte Homes Reviews in Tampa St. Petersburg, FL

What Tampa St. Petersburg Homeowners Have to Say About Pulte Homes.

Read all 364 verified reviews from homeowners that built a new home with Pulte Homes in the Tampa St. Petersburg area. Tampa St. Petersburg homeowners have rated Pulte Homes an average 3.9 stars for the quality of their new homes and their commitment to customer service. You can read all of Pulte Homes's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

Pulte Homes

has 3.9 out of 5 stars in Tampa-St. Petersburg Area

364 Reviews in Tampa-St. Petersburg Area

Ratings by Category

Overall 3.9

Quality 3.7

Trustworthiness 3.9

Value 3.9

Responsiveness 3.7

Pulte Homes in Tampa-St. Petersburg Area

View Homes

Customer Reviews

Great home but missed the details.

  • Cynthia D.
  • Verified HomeBuyer
  • May 11, 2023
  • Valrico, FL

I was fortunate to fall upon a move-in ready home in my preferred location. I feel the price was commensurate with market value and Laura was very professional and responsive in the sales process. The floor plan is ideal for my needs but I think the builders rushed to complete and lost quality in the details of the construction. Pulte has a great respiration in my area and I am overall very satisfied with my new home.

Total Score 4


Quality 3

Trustworthiness 5

Value 4

Responsiveness 4

Overall a good experience

  • David G.
  • Verified HomeBuyer
  • April 05, 2023
  • Riverview, FL

Overall was a good experience purchasing my home. The home is beautiful but like any new home there are always small issues that arise after you move in. The service request line is quick to respond and fix what’s needed. Overall I’m satisfied and don’t have any regrets.

Total Score 4


Quality 4

Trustworthiness 5

Value 4

Responsiveness 3

Genuinely interested in the home buyers experience

  • Ullysses E.
  • Verified HomeBuyer
  • March 01, 2023
  • Wesley Chapel, FL

The home took a bit longer than estimated to be completed. But that is understandable given the supply chain issues plaguing every industry these past few years. Our Sales Consultant and Construction Manager did an outstanding job navigating the setbacks this caused and ensured our closing date, once established, did not get delayed. Although, a few minor things still needed touch-up after our move-in, we are satisfied with the overall quality of the home and their persistence to ensure any post-closing line-items are fully addressed.

Total Score 4


Quality 4

Trustworthiness 5

Value 4

Responsiveness 3

Still a good experience

  • Anonymous
  • Verified HomeBuyer
  • December 07, 2022
  • Riverview, FL

The staff that we encountered were amongst the best however, there were a few issues. Closed on the home two months after the projected closing date during the time of contract signing, putting my family in an uncomfortable position without compensation. Múltiple work orders needed within the first week of closing on the home. Still awaiting replacement of a damaged cabinet during installation. Other than these minor issues, very good experience.

Total Score 4


Quality 4

Trustworthiness 3

Value 4

Responsiveness 5

People are nice and helpful. .

  • Teresa T.
  • Verified HomeBuyer
  • May 12, 2022
  • Valrico, FL

Hoping for an enjoyable living experience.

Total Score 4


Quality 4

Trustworthiness 4

Value 4

Responsiveness 4

Pulte Homes - Good but always room for improvement

  • Rodney K.
  • Verified HomeBuyer
  • May 04, 2022
  • Land O' Lakes, FL

Good but always room for improvement

Total Score 4


Quality 4

Trustworthiness 4

Value 4

Responsiveness 4

Field Manager responses and communicates most well.

  • Jerold S.
  • Verified HomeBuyer
  • April 15, 2022
  • Seffner, FL

COVID challenges all of us.

Total Score 4


Quality 4

Trustworthiness 4

Value 4

Responsiveness 4

Pulte Homes - The fact of having to bid on the lot bothered me.

  • William W.
  • Verified HomeBuyer
  • February 02, 2022
  • Valrico, FL

The fact of having to bid on the lot bothered me. Ended up paying almost twice the origional price for our lot. Would have liked to be able to customize my build more. Seemed a little rushed to close before all issues were resolved..

Total Score 4


Quality 4

Trustworthiness 4

Value 4

Responsiveness 4

Pulte Homes - Buying new construction with unprofessional finishes to details

  • Anonymous
  • Verified HomeBuyer
  • February 01, 2022
  • Wesley Chapel, FL

Buying new construction with unprofessional finishes to details was a little shocking to me. I love my floorplan and home but everyday I am finding mistakes that I wouldn't expect with a new build. It feels like I bought a new Mercedes with a few scratches... we will correct the ones we can, but I expected more in craftmanship.

Total Score 4


Quality 3

Trustworthiness 4

Value 5

Responsiveness 4

Pulte Homes - Overall I had a good experience, even with pandemic-related delay

  • Christopher B.
  • Verified HomeBuyer
  • September 15, 2021
  • Apollo Beach, FL

Overall I had a good experience, even with pandemic-related delay issues with regard to supplies.

Pulte Homes responded:
We are so happy we were able to provide you with a buyer and building experience. Thank you for trusting us with such an important task. Thanks ^AH

Total Score 4


Quality 3

Trustworthiness 4

Value 4

Responsiveness 5

Pulte Homes - We had a very good experience with Pulte.

  • Yvette B.
  • Verified HomeBuyer
  • July 28, 2021
  • Apollo Beach, FL

We had a very good experience with Pulte. They were responsive and followed up on all issues.

Total Score 4


Quality 4

Trustworthiness 4

Value 4

Responsiveness 4

Pulte Homes - The overall quality is good.

  • Yunhua Z.
  • Verified HomeBuyer
  • July 28, 2021
  • Wesley Chapel, FL

The overall quality is good.

Total Score 4


Quality 3

Trustworthiness 4

Value 4

Responsiveness 5

The build process was so well organized and planned and scheduled.

  • Arthur R.
  • Verified HomeBuyer
  • May 26, 2021
  • Apollo Beach, FL

Overall very happy with our new home. Felt like a few things were not like the model and surprised. The “smart” features are not coordinated and barely enhance the home. Some do not work properly and ownership of the problem was dumped on the installing contractor who has been very poor on getting things right. Very long wait for hot water at all points. But again, the build process and quality has been excellent overall. Shane was very upfront and responsive, and Max too but he came near the end.

Total Score 4


Quality 5

Trustworthiness 4

Value 3

Responsiveness 4

Confused

  • Anonymous
  • Verified HomeBuyer
  • August 12, 2020
  • Apollo Beach, FL

I like the home but having been in the trades I am not thrilled with some of the workmanship. For the cost of the home I expected more.

Total Score 4


Quality 3

Trustworthiness 5

Value 4

Responsiveness 4

4 Stars

  • Anonymous
  • Verified HomeBuyer
  • May 26, 2020
  • Apollo Beach, FL

My home is very nice and seems to be well constructed. I did not go with Pulte mortgage or homeowners insurance; therefore, that was slow process.

Total Score 4


Quality 4

Trustworthiness 4

Value 4

Responsiveness 4

Home

  • Eric B.
  • Verified HomeBuyer
  • September 17, 2024
  • Land O' Lakes, FL

Overall good experience. There have been some

Total Score 4


Quality 3

Trustworthiness 4

Value 3

Responsiveness 5

Service response for issues is not as it supposed to be

  • Rahul Reddy A.
  • Verified HomeBuyer
  • August 04, 2023
  • Riverview, FL

Home buying experience is good but Service response for issues is not as it supposed to be. Since we moved in none of the pending issues are resolved even after 2 months of closing. Didn’t feel like it’s not the correct value for our money. Construction quality can be better as well.

Total Score 4


Quality 4

Trustworthiness 4

Value 4

Responsiveness 3

Average experience with home buying process

  • Anonymous
  • Verified HomeBuyer
  • January 17, 2023
  • Land O' Lakes, FL

We moved in over two months ago and are still waiting on things to be fixed that were on the celebration walkthrough list. We have to continue to follow up

Total Score 4


Quality 4

Trustworthiness 4

Value 4

Responsiveness 3

Pulte Homes - Well designed homes, poor quality control on workmanship.

  • Anonymous
  • Verified HomeBuyer
  • June 05, 2022
  • Riverview, FL

Well designed homes, poor quality control on workmanship. Way too much pressure put on construction managers to deliver an impossible schedule

Total Score 4


Quality 2

Trustworthiness 5

Value 4

Responsiveness 4

Pulte Homes - Overall Good Experience So Far!

  • Chetan M.
  • Verified HomeBuyer
  • January 20, 2022
  • Land O' Lakes, FL

Overall Good Experience So Far!

Total Score 4


Quality 4

Trustworthiness 4

Value 4

Responsiveness 3

Pulte Homes - What bothers me is all the grass they put in are loaded with

  • Roseann T.
  • Verified HomeBuyer
  • September 07, 2021
  • Zephyrhills, FL

What bothers me is all the grass they put in are loaded with frogs; however 2 times they got into my new home under the couch. They come out at night so you can't even sit outside cause they run in. It is a problem, otherwise everything was OK.

Total Score 4


Quality 3

Trustworthiness 4

Value 5

Responsiveness 3

Pulte Homes - Initial sales experience and design studio interactions were

  • Anonymous
  • Verified HomeBuyer
  • August 01, 2021
  • Land O' Lakes, FL

Initial sales experience and design studio interactions were great. Good value for price paid. Interaction with Superintendent could have been better - weekly updates were generally regularly given, but not always. Closing was delayed due to availability of materials. This is more due to the industry at the time and not the builder’s fault. At closing some issues were identified that have yet to be resolved. Warranty requests can take some time to be responded to/repaired. Overall a good experience and would definitely build with Pulte again.

Total Score 4


Quality 4

Trustworthiness 4

Value 4

Responsiveness 3

Pulte Homes - We were happy with the quality of our new home.

  • Anonymous
  • Verified HomeBuyer
  • July 28, 2021
  • Riverview, FL

We were happy with the quality of our new home. David and Trenton were very helpful.

Total Score 4


Quality 4

Trustworthiness 3

Value 4

Responsiveness 4

We had some serious Warranty and workmanship issues with our brand new house within 30 days that should have been caught on builders walk through

  • Donald B.
  • Verified HomeBuyer
  • May 14, 2019
  • Odessa, FL

Warranty response is great and follow up is good. We absolutely love the floorplan of our house and the speed at which problems were resolved.

Total Score 4


Quality 2

Trustworthiness 4

Value 5

Responsiveness 4

Joe was amazing in the inspection process

  • Jeffrey H.
  • Verified HomeBuyer
  • July 25, 2025
  • Wesley Chapel, FL

After moved in--some items are fixed quickly and others snail pace. Excellent materials, but some of the contractors are poor workmanship.

Pulte Homes responded:
Thank you for taking the time to provide feedback for us. We're glad to hear you’re happy with the materials used in your home, though we’re sorry to learn some workmanship didn’t meet expectations. We understand the importance of timely repairs and appreciate your patience as we work through them. If there's any unaddressed concerns, please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information. Thank you again. ^KH

Total Score 4


Quality 4

Trustworthiness 4

Value 3

Responsiveness 3