Pulte Homes Reviews in Tampa St. Petersburg, FL

This experience was one of the most stressful events I’ve ever gone through. Not knowing when the house would be competed, not knowing what kind of lease to sign for a temporary rental, and not to mention the enormous loss of money we had to pay for a month to month rental.

Pulte May be the leading builder in the nation but the experience in building the house and the quality they deliver is poor. I felt I paid premium price and got a not impressive product. It took them way longer than they originally committed to complete the build but every time the date was revised that slipped again. Everything was blamed on supply chain delays. I felt they weren’t transparent and honest about the delays to begin getting with. The whole experience was lacking communication and clarity. They may be dealing with such scenarios a lot but it’s my hard earned money and my only home. I literally had to escalate the issue to their GM to get some sanity in the plan. Eventually when the home was delivered there was lack of craftsmanship and quality in the home. In fact I had to do 4 paid inspections to prove out the deficiencies in their work. After all of this and numerous conversations the field manager literally walked out on us during the walk through cause we continued to point issues with the house. We eventually had no option than tk move in since I had sold my home (based on the date they gave me and had to rent ). After moving in we are getting some help to fix some problems but what ever is left is my issue or I should wait for 1 year to report my claim on warranty. I will not recommend pulte homes tk any other buyer and have them go through what I did ... More

The buying experience was alright, we were disappointed in our inability to select options in our home that were pre selected by the builder. This required us to pay extra for features we would not have chosen and to forgo completion of additional features we would have included. Upon move in its clear that the quality of the build was a lot lower than expected. Craftsmanship is poor and care was not taken durring the buiding and installation process. Neither of our tubs are functional due to cracks caused at installation. Many electrical outlets through the home do not work. Our sod and trees were dead upon move in. We have already needed to request multiple repairs through our home warranty and they are not eager or quick to resolve issues, instead acting like we are a burden. ... More

Hi my name is Mary the home owner it was one of the best experiences in building my first home with pulte I have my nephew building his home with pulte 5 stars goes to Tyler, Shane, Gil & Teresa! I have already referred 4 people to pulte! Let’s not forget Kimberly in design and Michelle Kirby in the loan department for always going the extra mile!

Ongoing issues still unresolved after closing some time ago. Pressed to sign the house was 100% at closing even though it was not and wanted to be nice because I do like the guys who built the house. Agreed to fill out their survey with all favorable remarks as I know there are bonuses tied to it, even though the work was not 100% done, I still did it. I am not confident that the issues will ever be taken care of.

The build process was a joke with a delay at every turn and everything blamed on COVID, but the same model house in the same neighborhood moving faster than others and then you're told "well that's a different elevation". If you complain about the delays your construction super would say "well you could be like this house who's been delayed for # months." No matter what level "manager" you talk to you get the same script and nothing gets done. We had a joke of a super and then he quit in the middle of the house being built. Even with that Pulte never owned up the awful process thus far and put all that stress on the next person to pick up the slack. We've been in house for 2 months now and there are still issues that are not finished that were on the list we made at the final walk through. Our video doorbell isn't installed and the temp doorbell is still just hanging off the wall. We messaged Pulte about electrical outlets that do not work and weeks later no one has come to fix it and now follow up. We've messaged our superintendent about outside lights not installed, video doorbell, window screens and still nothing done. Make sure when designing your home everything they tell you is in writing. We were told a lot of things and then as the house was being built we would about those things and we would get looked at like we were crazy. We would then try to contact the person that sold the house to us and we couldn't never get a response back. In all I would stay far from this builder. They make the home buying process even more stressful than what it already is, and do not go with their joke of financing option. Find your own lender and don't give them your money. They builder has insane delays and then their mortgage company tries to get you to pay thousands to lock in your rate knowing that they building will hit even more delays and your money is lost. ... More

As a first time home buyer with Pulte I wish I never did make the purchase. Too many issues and still going occurring.

Home buying with Pulte was smooth and the communication between the construction manager and sales agent was timely and fluent. :)

Pulte home I highly recommend

pulte construction quality is poor and you dont get the value for the price you paid

No communication on home build phases A lot of issue which they promos to fix before closing ./ 70% still existing Following up from day one . But nothing happens This has been 45 days Such a shame .. I am regretting my decision .

Sales team is bad at so many levels. 1. No stakeholder management 2. Do not honor the commitments. 3. No updates on the schedules. 4. Didn’t clearly explain all the options.

The construction quality of the house is bad. The site managers are not diligent in their work and very difficult to communicate with. Apparently, this is the same view shared by most of the Pulte home buyers in my community. I would recommend looking for a different builder if their is an option to choose from.

Very poor quality, poor customer service, very poor communication. I still have a ton of pending items after 6 weeks of closing

They delivered the home with lots of issues. Pulte is not checking the basic construction quality prior to closing. Water was leaking from my pantry and Pulte took almost 1.5 months to fix. They installed wrong tile and still waiting to replace. Outside is horrible. Water and mud in my back, left and right of my home. Pulte is not giving any timeline to fix. They did not install the digital lock either and did not reimburse till now. I am very much frustrated with the build quality and response from Pulte.

Laura and Jeff are easily approachable and kept us informed from day 1 till our move in. Jeff scheduled regular video calls and kept us up-to-date with the status of construction. He completed the home on time and within schedule which helped us tremendously as we were moving from out of state and selling our home there. They did an excellent job and the work was done in a timely and professional manner. We felt welcomed in our new home and all credit goes to Jeff and Laura. Thank you for making our house a home.

Amazing overall experience. Love the home and Jeff has been a great construction manager! Laura is an amazing sale rep! The overall team is GREAT!!

I appreciate the process of buying and building with Pulte. From beginning to end Nicolas (my sales rep) and Alex (my field rep) were awesome to work with. They explained the steps and walk beside me as I endure the long and tedious process of becoming a homeowner. Pulte is and was amazing!

They denied my prior submission for a review. Laughable. If I could give 0 stars I would. House was built with 0 care. Bathtub urinated in multiple times. Drinking on the job beer bottles everywhere..food trash etc..ac didn't work for a month and a half list goes on.

I'm very happy with my new home. Of course, you'll find some issues with any new home built from scratch, however, Pulte Team has been conscious of them and willing to help and fix all details that could arise. Jeff has been very diligent and kind to speed up the solutions

Everything was good up until our walk through. Tyler our CM deceived us and withheld information on our AC unit. For the first month of owning our new home we were without AC (family of 6) for 2 weeks out of 4 weeks. Had 5 total technicians come and give different reasons for not working. The sod was dead and has yet to be replaced, we had no ethernet outlets that we paid for and are still dealing with that issue. No screens on any of the windows, and multiple electrical issues. Since the new Customer Care Manager came on board, he has been amazing in trying to fix the issues we have. Be cautious and ensure all work is complete to your standards. That was our mistake in trusting it would be taken care of before we signed our paperwork. ... More

None of the tiles are levelled- Pulte says this is normal. None of my furniture stay levelled. Walls are not laid straight. Doors does not latch properly, painting not uniform, drywall already having cracks, walls already shaking after one month of closing. There are 30+ issues. Builders just want to close before all proper quality checks are done and forget about it. Field Manager is always in rush to go through inspections with you. To fix the issue, you need to go with their schedule and wait for two weeks upto month. When they come to fix it, is not good and have to redo it or, they simply say this is how it is. I had purchased other home from Century Builder. Compared to that I am not happy with quality and workmanship. Lets see how structure works. ... More

The communication with Pulte lacked the entire build. Dates kept changing and things weren’t correct from the start. Now dealing with warrantee nothing seems to be getting done I have multiple things that are broken or not correct I need to be fixed but nothing has happened yet

We had a great home buying experience from start to finish. From our initial tours of the models to closing day, the buying process was smooth. The Pulte team has great people at all levels to assist throughout the experience.

I understand there are some shortages for material but it doesn't mean work hss to de done sloppy!! Since very begging to end was not a good experience !!