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- Atlanta, GA
Pulte Homes Reviews in Atlanta, GA
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What Atlanta Homeowners Have to Say About Pulte Homes.
Read all 475 verified reviews from homeowners that built a new home with Pulte Homes in the Atlanta area. Atlanta homeowners have rated Pulte Homes an average 3.7 stars for the quality of their new homes and their commitment to customer service. You can read all of Pulte Homes's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.
Pulte Homes in Atlanta Area
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Customer Reviews
Happy homeowner
- Sharon C.
- Verified HomeBuyer
- August 12, 2020
- Acworth, GA
This was a completed home so there were some things I would have done differently but I can change or add some later. I feel that a number of items should be standard such as trey ceiling in master, a finished garage and a couple of other items. Now, on-site agents are FANTASTIC and should be commended. Bree was always patient, responsive and always professional. Tucker was excellently. A very pleasant experience.
Total Score 4
Quality 4
Trustworthiness 4
Value 4
Responsiveness 5
Good house for the money
- Jeffrey C.
- Verified HomeBuyer
- July 21, 2020
- Acworth, GA
Good house for the money. Had some issues during construction that required re-do. Need to stay on top of things or they won't get done.
Total Score 4
Quality 4
Trustworthiness 5
Value 4
Responsiveness 4
Quality of workmanship
- Dorothy T.
- Verified HomeBuyer
- May 26, 2020
- Acworth, GA
Do a thorough inspection of your new home. I found a few things that need fixing. Luckily it's under warranty. Door sticking, Rattling noise in the air vent, hole on the master bathroom dry wall, hardwood floors has scratches in bedroom, hallway, kitcken, kitchen cabinet pullout drawer where stuck missing screws, front porch and back patio ceiling needs to be repainted. I loved the layout of the house. And most of all, I do like the location it is close to everything. Kroger, Publix, Walmart, Home Depot, Lowe's, Target, Sam's Club, and fast foods.
Total Score 4
Quality 4
Trustworthiness 4
Value 4
Responsiveness 5
Lot 82
- Barbara J.
- Verified HomeBuyer
- February 14, 2020
- Acworth, GA
Front office staff very responsive. Couple of response time delays, but overall very pleasant and cooperative. Not overly impressed with cleaning crew. Tucker came out personally to do a job that they should have completed. Front office staff always very pleasant and responsive.
Total Score 4
Quality 4
Trustworthiness 5
Value 4
Responsiveness 4
New home review
- Tosha R.
- Verified HomeBuyer
- September 04, 2019
- Atlanta, GA
The home is relatively amazing. The contracted workers(painters, etc.) were pretty sloppy and didn’t pay attention to detail at all. Pulte and Georgia Power did an amazing job, but the painters and dry wallers etc. made a bit of a mess of a good thing. I would recommend the company, but they need to pick better workers.
Total Score 4
Quality 3
Trustworthiness 5
Value 4
Responsiveness 5
Everyone
- Sonya H.
- Verified HomeBuyer
- April 22, 2025
- Fairburn, GA
I wish there was someone who did follow up calls.
Pulte Homes responded:
Thank you for taking the time to provide feedback. We are sorry to hear that you are experiencing lack of follow up. We would like to learn more about your situation so that we can help. Please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information. Thank you again. ^KH
Total Score 4
Quality 4
Trustworthiness 5
Value 4
Responsiveness 3
PULTE - Good Builder
- Anonymous
- Verified HomeBuyer
- May 09, 2024
- Woodstock, GA
Great Community and Good Quality from the Builder
Total Score 4
Quality 4
Trustworthiness 4
Value 4
Responsiveness 4
Chandra
- Chandra P.
- Verified HomeBuyer
- May 03, 2023
- Decatur, GA
I am glad finally I got my new home, however it took much longer than it was promised. Quality is good but few things still to be fixed. Customer Care group is fixing certain things in the house which I have noticed after I moved in. One of the item still giving a lot of trouble, this item is conduit used for providing Internet Service for my house is damaged/clogged and I still do not Internet my after one month of my moving. Pulte Customer Care unable to fix this issue and I am dealing with Internet provider, AT&T to do whatever possible to provide Internet in my house. I do not know when ...
Total Score 4
Quality 4
Trustworthiness 4
Value 4
Responsiveness 4
Harrison took the time to try and make everything was taken care of.
- Matthew K.
- Verified HomeBuyer
- December 19, 2022
- McDonough, GA
Our overall experience, while challenging at times was very good. Towards the end of the process, we had a few hiccups, but we trusted and continue to trust Harrison to make good on the fninshed product
Total Score 4
Quality 4
Trustworthiness 4
Value 4
Responsiveness 4
Quickness to complete the house
- Anonymous
- Verified HomeBuyer
- February 24, 2022
- Cumming, GA
the Builder completes the house in time with very minimum issues.
Pulte Homes responded:
Thank you for trusting us with your home building experience.. Please feel free to reach out to us at customersupport@pultegroup.com if you'd like to share any additional comments or concerns
Total Score 4
Quality 4
Trustworthiness 4
Value 4
Responsiveness 4
Pulte Homes - My new home is beautiful
- Tedginal H.
- Verified HomeBuyer
- February 09, 2022
- Buford, GA
My new home is beautiful
Total Score 4
Quality 4
Trustworthiness 4
Value 4
Responsiveness 4
Pulte Homes - Pulte is a great company, but the home buying experience will
- Jamonica M.
- Verified HomeBuyer
- January 21, 2022
- Auburn, GA
Pulte is a great company, but the home buying experience will depend on the community and the actual builder and contractors working on the home.
Total Score 4
Quality 3
Trustworthiness 4
Value 4
Responsiveness 5
Pulte Homes - I am happy the way home is built
- Saravanan D.
- Verified HomeBuyer
- November 03, 2021
- Cumming, GA
I am happy the way home is built
Total Score 4
Quality 4
Trustworthiness 4
Value 4
Responsiveness 4
Pulte Homes - It's good to stay in Pulte but there are some teething issues.
- Ruchi N.
- Verified HomeBuyer
- November 03, 2021
- Cumming, GA
It's good to stay in Pulte but there are some teething issues.
Total Score 4
Quality 4
Trustworthiness 4
Value 4
Responsiveness 4
The quality of the home overall.
- Debora S.
- Verified HomeBuyer
- October 07, 2021
- Powder Springs, GA
The staff was great to work with. The sales consultants, the design team and field manager were all friendly, attentive and showed concern for our home buying process.
Total Score 4
Quality 4
Trustworthiness 4
Value 4
Responsiveness 4
Best Communication and Commitment
- Anonymous
- Verified HomeBuyer
- September 07, 2021
- Cumming, GA
Best experience, clear process and delivered home on commited date without any delays. Quality of the house is good & good location.
Total Score 4
Quality 4
Trustworthiness 4
Value 4
Responsiveness 4
Pulte Team
- Brian W.
- Verified HomeBuyer
- July 16, 2021
- Powder Springs, GA
The Sales Team and the Construction Team were great to work with and very supportive throughout the process. They were responsive to concerns and addressed them. They have continued to be supportive even after closing.
Total Score 4
Quality 3
Trustworthiness 5
Value 3
Responsiveness 5
Good buying experience, quality issues upon occupancy
- Anonymous
- Verified HomeBuyer
- July 07, 2021
- Auburn, GA
We were very happy with the initial process of getting started and selecting our options and watching the house go up. I feel the builder was responsive during the building process and kept us well up to date on their progress. After moving in we have been somewhat disappointed in some of the quality of the work. The base paint seems very cheap and comes off the wall with water. So wiping a dirt smudge off the wall ended up with missing paint and just brushing against the wall leaves smeared “dirty” areas. We found dried caulking stuck to random cabinet surfaces around the kitchen, paint ...
Total Score 4
Quality 3
Trustworthiness 5
Value 4
Responsiveness 4
Building supervisor Nate Lawerence kept us informed..
- John N.
- Verified HomeBuyer
- May 27, 2021
- Peachtree City, GA
Sales should be more informative as to what is available per home. Landscaping is terrible. Got dead sod and the only response was “don’t worry it will come back”. Going on two months and sod is still dead. Very disappointed in landscape.
Total Score 4
Quality 4
Trustworthiness 4
Value 4
Responsiveness 4
Respectful, Friendly, Professional, Courteous.
- Alison W.
- Verified HomeBuyer
- January 26, 2021
- Acworth, GA
It was an almost seamless, effortless experience with very few hitches.
Total Score 4
Quality 4
Trustworthiness 4
Value 4
Responsiveness 4
lack of communication from project manager
- Anonymous
- Verified HomeBuyer
- November 16, 2020
- Mableton, GA
stay on top of project manager, due to covid, had difficult time making it out to build site and now having to chase things down that should've been corrected previously
Total Score 4
Quality 4
Trustworthiness 4
Value 4
Responsiveness 4
The move to PTC
- Joel S.
- Verified HomeBuyer
- May 27, 2020
- Peachtree City, GA
I didn’t really want to move here. I had lived in Carrollton for over forty years and many of my friends are there, but family concerns took precedent...the house of fine. It’s built like a tank, but the garage is ridiculously small. That’s my only beef...everything else is fine. The neighborhood is cool.
Total Score 4
Quality 4
Trustworthiness 4
Value 3
Responsiveness 5
Furman Plan
- Enrique T.
- Verified HomeBuyer
- September 18, 2019
- Canton, GA
Built the Furman Plan on River Green and put in all the options that we could think off. Wish we extended the Gathering room since we spend most of our time there. Very happy with the open floor plan and proximity to everything. Love the Master on main. Downsized from a 3600 sq ft house to a 2880 sq ft house and we feel that we are not cramped and have plenty of space for everything that we need.
Total Score 4
Quality 5
Trustworthiness 5
Value 3
Responsiveness 3
Untimely response
- Paschal O.
- Verified HomeBuyer
- September 11, 2019
- Tyrone, GA
I requested for a lawn repair for over 3 weeks and nothing has happened
Pulte Homes responded:
We are sorry to hear you are still waiting on a repair. Please email socialcare@pultegroup.com and our customer care team will look into the issue. ^Abby
Total Score 4
Quality 4
Trustworthiness 4
Value 5
Responsiveness 3
Overall- Good experience
- Anonymous
- Verified HomeBuyer
- April 06, 2024
- Atlanta, GA
Thank you Pulte for my beautiful home. This would have been an 5 star review. However, the quality of workmanship and materials, construction team, etc. needs improvement at this price point.
Total Score 4
Quality 3
Trustworthiness 4
Value 4
Responsiveness 4
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