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Pulte Homes Reviews in Atlanta, GA

What Atlanta Homeowners Have to Say About Pulte Homes.

Read all 417 verified reviews from homeowners that built a new home with Pulte Homes in the Atlanta area. Atlanta homeowners have rated Pulte Homes an average 3.7 stars for the quality of their new homes and their commitment to customer service. You can read all of Pulte Homes's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

Pulte Homes

has 3.7 out of 5 stars in Atlanta Area

417 Reviews in Atlanta Area

Ratings by Category

Overall 3.7

Quality 3.6

Trustworthiness 3.7

Value 3.6

Responsiveness 3.7

Pulte Homes in Atlanta Area

View Homes

Customer Reviews

Pulte Homes - Currently a sell's market, No comment !

  • Shih Chao W.
  • Verified HomeBuyer
  • April 06, 2022
  • CUMMING, GA

Currently a sell's market, No comment !

Total Score 3


Quality 3

Trustworthiness 3

Value 3

Responsiveness 4

Pulte Homes - It was a first time home buying experience .

  • Chakradhar K.
  • Verified HomeBuyer
  • January 19, 2022
  • CUMMING, GA

It was a first time home buying experience . Overall it was good experience for me but I did not get the home in time until last minute the work was pending .it was just a townhome but pulte did not plan well it took around 10 plus months to get a house which normally takes 4-5 months . Also the quality if the material is not up to the mark being a reputed builder .

Total Score 3


Quality 3

Trustworthiness 4

Value 3

Responsiveness 4

The sloppiness of workmanship for a builder that has such a good reputation

  • Rosario J. S.
  • Verified HomeBuyer
  • January 12, 2022
  • Powder Springs, GA

While our salesperson and field manager were very nice and pleasant to work with, we were very disappointed in the workmanship on our home. For the price we would have expected a much better job from the trades

Total Score 3


Quality 3

Trustworthiness 3

Value 3

Responsiveness 3

Pulte Homes - This is not my first home buying experience.

  • Anonymous
  • Verified HomeBuyer
  • November 23, 2021
  • Kennesaw, GA

This is not my first home buying experience. IN the past had new home buying exp with other Builders too. I will not say Pulte is bad or good. But only piece of advice is that defi. check out for Quality of workmanship , Value for price etc available during the process of home buying, Lookout for options.

Total Score 3


Quality 3

Trustworthiness 3

Value 3

Responsiveness 3

Pulte Homes - Materials seem to be quality but finishing workmanship is not

  • Elena M.
  • Verified HomeBuyer
  • October 13, 2021
  • Acworth, GA

Materials seem to be quality but finishing workmanship is not very good. Lots of issues with drywall, baseboards that need to be replaced, tub drains missing or not installed, chipped marble in the bathroom, window frames/screen frames bent, etc I have several warranty tickets outstanding and no drywall has been addressed. Also baseboard in the master bedroom was supposed to be replaced pre closing. As of today (nearly 8 weeks later) it still hasn't been replaced.

Total Score 3


Quality 3

Trustworthiness 4

Value 3

Responsiveness 2

Pulte Homes - The builder was a good through the process (Lamar), but everyone

  • Anonymous
  • Verified HomeBuyer
  • September 18, 2021
  • Peachtree City, GA

The builder was a good through the process (Lamar), but everyone else was highly untrustworthy

Total Score 3


Quality 3

Trustworthiness 3

Value 3

Responsiveness 4

Difficulty Communicating Regarding Completion / Closing

  • Donald Eric S.
  • Verified HomeBuyer
  • June 29, 2021
  • Powder Springs, GA

While the individuals (with a couple of notable exceptions) that we dealt with during the home build process were excellent, we experienced multiple delays in closing (four different close dates were scheduled). Even upon closing there were still several issues that needed to be taken care of and we still have a couple outstanding now. While overall the experience kind of what I expected, we were disappointed in the length of time taken to complete the home (over eight months) and the fact that when it closed there were still issues to iron out.

Total Score 3


Quality 3

Trustworthiness 3

Value 3

Responsiveness 4

Rushed Build

  • Anonymous
  • Verified HomeBuyer
  • December 01, 2020
  • Peachtree City, GA

We recently built a house with Pulte. I cannot say we got the value we paid for our home. All of the trim work was in really rough shape. We had to hire an external painter to come in and fix a lot of the trim, mudding, and painting. It is still not fixed correctly, because it was just too much to get done and would have cost a fortune (since we did not want to have all of the trim ripped out and redone.) I feel like this is not something I should have had to pay for considering my house almost cost half of a million dollars. The whole building process was very rushed and you can see that in ...

Total Score 3


Quality 3

Trustworthiness 3

Value 3

Responsiveness 3

Quality construction but major issues with service requests and completion of items promised before closing.

  • Anonymous
  • Verified HomeBuyer
  • October 06, 2020
  • Atlanta, GA

Field managers tell you what you want to hear but do not follow through with service requests. Multiple items that should have been taken care of before closing were not and still are not 3 months later. COVID has caused some understandable delays but the company is not up front with communication and realistic time frames. Also no one is managing the many companies involved during the move in period and the homeowner is left to fend for themselves, to keep on top of contractors to complete a task.

Pulte Homes responded:
We are so sorry to hear that you have had a frustrating experience and are dealing with unresolved concerns. We would like to look into the situation and would appreciate if you could please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information. Thank you. ^AS

Total Score 3


Quality 4

Trustworthiness 3

Value 4

Responsiveness 1

There few issues after closing and not much response

  • Anonymous
  • Verified HomeBuyer
  • July 15, 2025
  • CUMMING, GA

I had few issues and builder is not getting fixed and I was following , they responded and but not provided any solutions, I just completed 2months in this new home.

Pulte Homes responded:
Thank you for taking the time to share your feedback. We're sorry to hear that you are experiencing concerns with your new home and a lack of response from our teams. We'd like to escalate your concerns to leadership, please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information. Thank you again. ^KH

Total Score 3


Quality 3

Trustworthiness 3

Value 3

Responsiveness 2

Lot Issues

  • Russell D.
  • Verified HomeBuyer
  • April 22, 2025
  • Flowery Branch, GA

The home itself has been decent, other than the exposed nail heads in my shingles and missing flashing. The lot is absolutely terrible. The lot floods with each rain and is a sponge for days afterwards. When landscaping we found sliding, nails, screws, and a huge amount of rocks under the sod. I expressed my lot concerns with Pulte multiple times and it was dismissed as a non issue. I will continue to collect documentation for future disputes under the “Right to Repair Act” if action isn’t taken from Pulte regarding the lot.

Pulte Homes responded:
Thank you for sharing your feedback with us. We are sorry to hear about the issues you've encountered with your home and the lot. We understand how frustrating this may be, especially after reaching out multiple times. We would like the opportunity to discuss these concerns with you and would greatly appreciate it if you could please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information. Thank you again. ^KH

Total Score 3


Quality 3

Trustworthiness 3

Value 1

Responsiveness 4

The communication at first with the builder before closing was great, but over time and since closing their communication has gotten less to none with outstanding issues.

  • Atish L.
  • Verified HomeBuyer
  • November 04, 2024
  • Atlanta, GA

I purchased this home in good faith and that their would be a clear line of communication throughout the whole process when it came to any issues. At first things look promising and was assured if any issues occurred they would be resolved in a timely manner. The overall home is good, but the quality of the material used and workmanship lacks. Example if you spray the home walls or doors, but touch up common area spots with a brush or roller its noticeable. Another issue is touching up spots with multiple coats of paint leads to it just pealing off especially in areas where there is friction ...

Total Score 3


Quality 2

Trustworthiness 3

Value 3

Responsiveness 3

Not as expected .

  • Anonymous
  • Verified HomeBuyer
  • September 27, 2024
  • Dawsonville, GA

I was expecting that Pulte would give us a good quality build but it’s not up to my expectations. There are so many imperfections we could notice once we moved in . After rain there are so many leaks in our house and backyard was not graded properly , highly disappointed with Pulte and its quality . Should have gone with some other builder .

Total Score 3


Quality 2

Trustworthiness 3

Value 2

Responsiveness 3

Poor quality of work .

  • Anonymous
  • Verified HomeBuyer
  • July 06, 2023
  • CUMMING, GA

Do not trust on them and get all issues fixed before closing.

Total Score 3


Quality 2

Trustworthiness 1

Value 4

Responsiveness 1

Expensive and less quality build

  • Anonymous
  • Verified HomeBuyer
  • June 29, 2023
  • CUMMING, GA

Issue with landscaping, issue with the paint job, not properly inspected by the property construction manager. not even a month after closing so many issues. not sure how many issues are going to arise in the next year.

Total Score 3


Quality 2

Trustworthiness 2

Value 2

Responsiveness 3

Quantity over quality

  • Hilliary C.
  • Verified HomeBuyer
  • March 29, 2023
  • Decatur, GA

We had multiple issues with the final details of our home. The final paint was subpar, sloppy finishing with gaps on baseboards and stairs. We also had a roof leak in our bathroom the first week we moved in. With the price we paid, the finishing details should have been better. We delayed closing twice to have major issues addressed like bowing walls and mal-stained landings.

Total Score 3


Quality 2

Trustworthiness 2

Value 2

Responsiveness 4

No response after closing

  • Kushal Kumar G.
  • Verified HomeBuyer
  • March 11, 2023
  • Acworth, GA

My name is Kushal. Response for issues is terrible. My cabinets are coming off by itself. Sent email and called them no response. Cabinets are not included in warranty. People who worked on my cabinets did a very bad job, there are lot off issues with my cabinets.

Total Score 3


Quality 2

Trustworthiness 3

Value 3

Responsiveness 1

Less than Happy

  • Bridget R.
  • Verified HomeBuyer
  • March 08, 2023
  • McDonough, GA

My home construction manager quit in the home stretch. The manager that picked up our home did a great job; however, things agreed to with previous manager that was IMPORTANT to us became null and void.

Total Score 3


Quality 3

Trustworthiness 2

Value 3

Responsiveness 3

Low quality builder

  • Natasha D.
  • Verified HomeBuyer
  • March 02, 2023
  • Acworth, GA

This was my second new build home. My first was with a different builder and the experience with my previous builder went so smoothly I regretfully assumed the process would be relatively good with any new build. I was wrong. I am so disappointed in my Pulte home. I feel like I was scammed into accepting poor craftsmanship. I bought this home less than two months ago and already want to put it back on the market to get rid of it. All they do is cut corners with their houses then promise an exhaustive warranty. I rather not deal with issues and cheap materials in the first place.

Total Score 3


Quality 1

Trustworthiness 2

Value 2

Responsiveness 4

Mrs. Alba

  • Alba H.
  • Verified HomeBuyer
  • February 02, 2023
  • Peachtree City, GA

I love my house and it is a beautiful floor plan, but I have some issues with the workmanship and materials since the house is very expensive.

Total Score 3


Quality 1

Trustworthiness 3

Value 3

Responsiveness 3

Average at best

  • Anonymous
  • Verified HomeBuyer
  • December 28, 2022
  • Peachtree City, GA

Love the home layout and design. Construction took forever while the builder was inconsistent and unresponsive at times. Even after moving in...he was given a list of issues needing resolve and he never followed through. The sales office was excellent. Quality of build and issues seen since moving in have been very disappointing.

Total Score 3


Quality 2

Trustworthiness 2

Value 4

Responsiveness 1

Be cautious at every step, dont leave it to the builder

  • Anonymous
  • Verified HomeBuyer
  • November 09, 2022
  • Peachtree City, GA

One has to really plan well in buying home with Pulte. As soon as you make buying decision, they give no time in deciding about the upgrades. They dont have any 3d tools to show the upgrades. In one two hours everything needs to be decided with no chance to revisit the options. They are inflexible and their contract is one sided. For example as a buyer we cannot move the closing date but they can move the closing dates. Beware: they will try to close the house much before it is actually finished. Dont agree to it, it takes long time to get the pending issues complete. I have ...

Total Score 3


Quality 2

Trustworthiness 3

Value 2

Responsiveness 3

Too dependent on outside contractors

  • Anonymous
  • Verified HomeBuyer
  • November 07, 2022
  • Atlanta, GA

While I am happy the construction managers got me in my house prior to my rate lock expiration, extremely disappointed with the quality of work by the 3rd party vendors Pulte Construction uses. Given brand and price point of home, Pulte either needs to hire more construction workers under warranty the Pulte Construction brand (permanent employees) or leverage better contractors. Attention to detail was below my expectations. The only instance where I would recommend Pulte is if you are in the early stages of a up and coming area.

Total Score 3


Quality 2

Trustworthiness 2

Value 3

Responsiveness 2

Functionally ok but lots of drywall/paint cosmetic issues

  • Michael P.
  • Verified HomeBuyer
  • November 03, 2022
  • Peachtree City, GA

Overall a good experience with the actual building and the various Pulte staff including sales, construction manager (excellent!), and the designer. The building structure is solid; however, there were many cosmetic issues mainly due to the drywall and paint finish. Even after 3 reviews, it only marginally improved. Also, I've been waiting over a month on a couple smaller warranty issues.

Total Score 3


Quality 2

Trustworthiness 4

Value 3

Responsiveness 2

Initially I was happy but it makes me think twice now :(

  • Priyal C.
  • Verified HomeBuyer
  • July 27, 2022
  • Buford, GA

Good Side - Dealing with the Production Manager was excellent. He was one of the best crew members I dealt with. He was very co-operative in every stage of the work. Bade Side - My 3 star rating is mainly due to to incomplete work that Pulte has done in my house. At closing the master bed shower glass was not installed and Pulte committed me with a date of 07/08. However further to that there is no follow-up being done nor any updates are shared with me. I had multiple calls with the Prod Manager but he does not seem to have any update from Atlanta Glass Door company. But at the same time I ...

Total Score 3


Quality 3

Trustworthiness 3

Value 3

Responsiveness 1