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- Pulte Homes
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- Atlanta, GA

Pulte Homes Reviews in Atlanta, GA
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What Atlanta Homeowners Have to Say About Pulte Homes.
Read all 466 verified reviews from homeowners that built a new home with Pulte Homes in the Atlanta area. Atlanta homeowners have rated Pulte Homes an average 3.7 stars for the quality of their new homes and their commitment to customer service. You can read all of Pulte Homes's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.
Pulte Homes in Atlanta Area
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Customer Reviews
I have mixed feelings about my home and buying experience with Pulte
- Latrina W.
- Verified HomeBuyer
- July 26, 2023
- Atlanta, GA
I must start off by staying my home had over a year worth of delays which significantly changed how much this home will cost me over the life of the loan due to interest rate changes during that time. The required deposit was $60k which made it very hard to back out of the deal. The contracted painters were the worst. My 7 and 10 year old nephews could have done a better job. The painters caused a lot of my repairs needed. I had the wrong colors on the walls, work was so sloppy it required 5 revisions of painting the main walls over. Black stain on my white oak hardwood which cause new floors ...
Total Score 3
Quality 2
Trustworthiness 3
Value 3
Responsiveness 4
Both David’s & Rachel.
- Edward L.
- Verified HomeBuyer
- June 02, 2023
- Peachtree City, GA
Both David’s were very helpful and rock stars. Rachel was not truthful and shared a lot of bad information making this process very difficult. The quality of the house if not worth the price. The yards could be more presentable at the time of sale. The floors are already squeaking and we have only been in the house a few months. There are a lot of craftsmanship items that Pulte still needs to fix.
Total Score 3
Quality 4
Trustworthiness 3
Value 3
Responsiveness 2
Disappointed
- Shandora C.
- Verified HomeBuyer
- February 02, 2023
- Covington, GA
Everything in this house was rushed and looks like a half done job. Super sloppy work. Even the most basic things were not up to par. At first I was happy but after settling in I’m finding so many things wrong. Very disappointing.
Total Score 3
Quality 2
Trustworthiness 4
Value 4
Responsiveness 2
Poor quality and workmanship, but great people
- Jessica K.
- Verified HomeBuyer
- January 12, 2023
- Peachtree City, GA
The quality of workmanship inside the home is extremely poor. The baseboards and door frames have dents and lines throughout. The paint is splattered and chunky throughout. However, the project manager and support team are great. They are quick to handle issues. We are currently prioritizing what we want to deal with in terms of resolving the cosmetic issues, and what we are willing to live with.
Total Score 3
Quality 1
Trustworthiness 4
Value 2
Responsiveness 5
Quality and warranty service
- Cesar L.
- Verified HomeBuyer
- July 29, 2022
- Buford, GA
This is my 5th new property that I buy and the have really bad quality I didn’t like the quality of the townhome in general and they give me the townhome with a lot incomplete areas and poor warranty service
Total Score 3
Quality 3
Trustworthiness 3
Value 3
Responsiveness 3
The sloppiness of workmanship for a builder that has such a good reputation
- Rosario S.
- Verified HomeBuyer
- January 12, 2022
- Powder Springs, GA
While our salesperson and field manager were very nice and pleasant to work with, we were very disappointed in the workmanship on our home. For the price we would have expected a much better job from the trades
Total Score 3
Quality 3
Trustworthiness 3
Value 3
Responsiveness 3
Pulte Homes - This is not my first home buying experience.
- Anonymous
- Verified HomeBuyer
- November 23, 2021
- Kennesaw, GA
This is not my first home buying experience. IN the past had new home buying exp with other Builders too. I will not say Pulte is bad or good. But only piece of advice is that defi. check out for Quality of workmanship , Value for price etc available during the process of home buying, Lookout for options.
Total Score 3
Quality 3
Trustworthiness 3
Value 3
Responsiveness 3
Pulte Homes - Materials seem to be quality but finishing workmanship is not
- Elena M.
- Verified HomeBuyer
- October 13, 2021
- Acworth, GA
Materials seem to be quality but finishing workmanship is not very good. Lots of issues with drywall, baseboards that need to be replaced, tub drains missing or not installed, chipped marble in the bathroom, window frames/screen frames bent, etc I have several warranty tickets outstanding and no drywall has been addressed. Also baseboard in the master bedroom was supposed to be replaced pre closing. As of today (nearly 8 weeks later) it still hasn't been replaced.
Total Score 3
Quality 3
Trustworthiness 4
Value 3
Responsiveness 2
Rushed Build
- Anonymous
- Verified HomeBuyer
- December 01, 2020
- Peachtree City, GA
We recently built a house with Pulte. I cannot say we got the value we paid for our home. All of the trim work was in really rough shape. We had to hire an external painter to come in and fix a lot of the trim, mudding, and painting. It is still not fixed correctly, because it was just too much to get done and would have cost a fortune (since we did not want to have all of the trim ripped out and redone.) I feel like this is not something I should have had to pay for considering my house almost cost half of a million dollars. The whole building process was very rushed and you can see that in ...
Total Score 3
Quality 3
Trustworthiness 3
Value 3
Responsiveness 3
Quality construction but major issues with service requests and completion of items promised before closing.
- Anonymous
- Verified HomeBuyer
- October 06, 2020
- Atlanta, GA
Field managers tell you what you want to hear but do not follow through with service requests. Multiple items that should have been taken care of before closing were not and still are not 3 months later. COVID has caused some understandable delays but the company is not up front with communication and realistic time frames. Also no one is managing the many companies involved during the move in period and the homeowner is left to fend for themselves, to keep on top of contractors to complete a task.
Pulte Homes responded:
We are so sorry to hear that you have had a frustrating experience and are dealing with unresolved concerns. We would like to look into the situation and would appreciate if you could please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information. Thank you. ^AS
Total Score 3
Quality 4
Trustworthiness 3
Value 4
Responsiveness 1
Average experience
- Kyle B.
- Verified HomeBuyer
- September 12, 2019
- Kennesaw, GA
Lots of back and forth getting what we were promised. Still working outstanding issues.
Pulte Homes responded:
Hi Kyle. We are sorry to hear you are having trouble getting in touch with the local team, please email socialcare@pultegroup.com so our customer care team can look into the situation. ^Abby
Total Score 3
Quality 3
Trustworthiness 3
Value 4
Responsiveness 2
Pulte Homes - quality is very poor
- William H.
- Verified HomeBuyer
- July 31, 2019
- Acworth, GA
quality is very poor
Pulte Homes responded:
We're disappointed to hear that you're not satisfied with the quality of your home and we'd like to learn more about your experience. Please email us at socialcare@pultegroup.com. --Sarah
Total Score 3
Quality 2
Trustworthiness 4
Value 4
Responsiveness 2
New House Blues
- Joanna M.
- Verified HomeBuyer
- May 22, 2019
- Peachtree City, GA
Most of the sod in my yard is dead, will not germinate, tree falling down, no shrubbery planted in a hill in the back yard, escaping company caused a mud slide over my entire backyard, threw more sod, left wood chips all over the yard and no one is responding to my concerns. The biggest problem is Pulte had air conditioning unit out right outside my master bedroom window, I am miserable, can’t sleep because of the noise. Need help!!!
Pulte Homes responded:
We're so sorry you've encountered these issues with your new home. Please email us at socialcare@pultegroup.com and include your address and contact information so we can assist. --Sarah
Total Score 3
Quality 4
Trustworthiness 3
Value 3
Responsiveness 2
Pulte Homes - Average
- Anonymous
- Verified HomeBuyer
- April 23, 2019
- Peachtree City, GA
Average
Total Score 3
Quality 3
Trustworthiness 3
Value 3
Responsiveness 3
There few issues after closing and not much response
- Anonymous
- Verified HomeBuyer
- July 15, 2025
- CUMMING, GA
I had few issues and builder is not getting fixed and I was following , they responded and but not provided any solutions, I just completed 2months in this new home.
Pulte Homes responded:
Thank you for taking the time to share your feedback. We're sorry to hear that you are experiencing concerns with your new home and a lack of response from our teams. We'd like to escalate your concerns to leadership, please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information. Thank you again. ^KH
Total Score 3
Quality 3
Trustworthiness 3
Value 3
Responsiveness 2
Lot Issues
- Russell D.
- Verified HomeBuyer
- April 22, 2025
- Hoschton, GA
The home itself has been decent, other than the exposed nail heads in my shingles and missing flashing. The lot is absolutely terrible. The lot floods with each rain and is a sponge for days afterwards. When landscaping we found sliding, nails, screws, and a huge amount of rocks under the sod. I expressed my lot concerns with Pulte multiple times and it was dismissed as a non issue. I will continue to collect documentation for future disputes under the “Right to Repair Act” if action isn’t taken from Pulte regarding the lot.
Pulte Homes responded:
Thank you for sharing your feedback with us. We are sorry to hear about the issues you've encountered with your home and the lot. We understand how frustrating this may be, especially after reaching out multiple times. We would like the opportunity to discuss these concerns with you and would greatly appreciate it if you could please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information. Thank you again. ^KH
Total Score 3
Quality 3
Trustworthiness 3
Value 1
Responsiveness 4
The communication at first with the builder before closing was great, but over time and since closing their communication has gotten less to none with outstanding issues.
- Atish L.
- Verified HomeBuyer
- November 04, 2024
- Atlanta, GA
I purchased this home in good faith and that their would be a clear line of communication throughout the whole process when it came to any issues. At first things look promising and was assured if any issues occurred they would be resolved in a timely manner. The overall home is good, but the quality of the material used and workmanship lacks. Example if you spray the home walls or doors, but touch up common area spots with a brush or roller its noticeable. Another issue is touching up spots with multiple coats of paint leads to it just pealing off especially in areas where there is friction ...
Total Score 3
Quality 2
Trustworthiness 3
Value 3
Responsiveness 3
Less than Happy
- Bridget R.
- Verified HomeBuyer
- March 08, 2023
- McDonough, GA
My home construction manager quit in the home stretch. The manager that picked up our home did a great job; however, things agreed to with previous manager that was IMPORTANT to us became null and void.
Total Score 3
Quality 3
Trustworthiness 2
Value 3
Responsiveness 3
Functionally ok but lots of drywall/paint cosmetic issues
- Michael P.
- Verified HomeBuyer
- November 03, 2022
- Peachtree City, GA
Overall a good experience with the actual building and the various Pulte staff including sales, construction manager (excellent!), and the designer. The building structure is solid; however, there were many cosmetic issues mainly due to the drywall and paint finish. Even after 3 reviews, it only marginally improved. Also, I've been waiting over a month on a couple smaller warranty issues.
Total Score 3
Quality 2
Trustworthiness 4
Value 3
Responsiveness 2
Pulte Homes - The home buying experience was great.
- Anonymous
- Verified HomeBuyer
- July 27, 2022
- Acworth, GA
The home buying experience was great. The quality is ok. Not the best but not bad either. In fact I am ok with all of the build. But when it comes to the responsiveness to the issue, yeah they don't respond very well. Specifically they try to push the issue to others. The whirlpool range that came with the home is tripping 5 to 8 times every day and they told the problem is with the appliance. When the repair guy checks the appliance he says the appliance is not installed correctly. Pulte still tries to push the issue to whirlpool. So pulte is not able to find me a fix till today. I have ...
Total Score 3
Quality 3
Trustworthiness 3
Value 3
Responsiveness 2
Pulte Homes - I believe that Pulte has beautiful homes, I just bought one!
- Christopher S.
- Verified HomeBuyer
- July 05, 2022
- McDonough, GA
I believe that Pulte has beautiful homes, I just bought one! The build process was very involved and I appreciated that. The finishing jobs were rushed and I am finding multiple issues that the natural eye cant see during a walk through.
Total Score 3
Quality 2
Trustworthiness 3
Value 3
Responsiveness 3
Pulte Homes - Our sales person was poorly trained.
- Leslie T.
- Verified HomeBuyer
- June 09, 2022
- Peachtree City, GA
Our sales person was poorly trained. For instance, we asked the upgrade cost of a sprinkler system and he said it was not an option. It was, but we didn't find out until after we closed. We chose a floorplan with an extended kitchen. He said it was included in the base price, but when we got to the design appointment, it was a $5800 upgrade. I advise knocking on doors of finished homes and asking questions. The most important issue we had was closing on an unfinished home. We were moving from another state and made all of our plans based on the closing date Pulte provided. We sold our ...
Total Score 3
Quality 3
Trustworthiness 2
Value 3
Responsiveness 3
Spec. Home, Nice Floor Plan, Quality Build Issues, Attention to Detail Lacking
- Antonio M.
- Verified HomeBuyer
- March 09, 2022
- Acworth, GA
Sales team is great, Model home will always close the deal. Great floor plan's. Builders crew from framing to paint need much improving. Pulte is a production/quantity builder. Homes must go up quick and be sold quick. So, the crews used to do this is veery important. This is where the attention to detail comes into play. This is lacking big time. NoN matter the cost of the home, if its a new build things should be done with a eye for detail. Pulte expects the future owners to hold up their side with financing the home. The buyer expects the home to be near as perfect as possible. Pulte tends ...
Total Score 3
Quality 3
Trustworthiness 3
Value 3
Responsiveness 2
Pulte Homes - It’s been 1 month since closing but still having issues.
- Dilip D.
- Verified HomeBuyer
- February 04, 2022
- Cumming, GA
It’s been 1 month since closing but still having issues. Raised multiple Service request but response is very slow.Have to follow up multiple times with the warranty guy Russell to send someone to care of the request. Even many other house owners are having warrranty issues. Some request is pending for 2 months. It’s new construction, so ideally we should not be having many issues in first place. Paid more than asking price, but now I feel it’s not worth.
Total Score 3
Quality 3
Trustworthiness 3
Value 3
Responsiveness 2
Weekly update calls were of value. Workmen’s quality and pride in work lacking
- M. J.
- Verified HomeBuyer
- July 28, 2021
- Acworth, GA
The sales team and field managers are client/owner focused throughout the process.
Total Score 3
Quality 2
Trustworthiness 3
Value 2
Responsiveness 4
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