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Pulte Homes Reviews in Atlanta, GA

What Atlanta Homeowners Have to Say About Pulte Homes.

Read all 502 verified reviews from homeowners that built a new home with Pulte Homes in the Atlanta area. Atlanta homeowners have rated Pulte Homes an average 3.7 stars for the quality of their new homes and their commitment to customer service. You can read all of Pulte Homes's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

Pulte Homes

has 3.7 out of 5 stars in Atlanta Area

502 Reviews in Atlanta Area

Ratings by Category

Overall 3.7

Quality 3.6

Trustworthiness 3.7

Responsiveness 3.6

Pulte Homes in Atlanta Area

View Homes

Customer Reviews

Pulte Homes - Kendrick and Chris were great to work with.

  • Michael B.
  • Verified HomeBuyer
  • November 01, 2021
  • Acworth, GA

Kendrick and Chris were great to work with.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Quality and design

  • Laura P.
  • Verified HomeBuyer
  • October 29, 2021
  • CUMMING, GA

This is the first home that I have ever purchased, but I love the design of the Pulte townhomes. Pulte provides an abundance of products for customers to choose from when purchasing a home. Any homeowner should be able to design a beautiful home to meet their needs and their budget.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Showed that he cared about the people purchasing the home.

  • Nga N.
  • Verified HomeBuyer
  • October 28, 2021
  • Auburn, GA

The overall building process was great. We were included every step of the way with weekly progress reports

Total Score 5


Quality 4

Trustworthiness 4

Responsiveness 4

Pulte Homes - I had a great experience with pulte from all aspects.

  • Shiqiang Z.
  • Verified HomeBuyer
  • October 28, 2021
  • CUMMING, GA

I had a great experience with pulte from all aspects. The sales manager Donna was very helpful to get us started, the field manager Brad was very helpful throughout the building process, the finance team worked well with the closing team to successfully close the property. Thank you so much everyone! Andy

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Very displeased

  • Anonymous
  • Verified HomeBuyer
  • October 28, 2021
  • CUMMING, GA

Slow to respond to issues even if they are classified as emergent.

Pulte Homes responded:
Thanks for taking the time to write this review and let us know how we can improve. We apologize that our communication has not been up to par and will certainly share these comments with our local leadership team. If you have additional feedback, we're always listening at customersupport@pultegroup.com.

Total Score 1


Quality 2

Trustworthiness 1

Responsiveness 1

Pulte Homes - The builder was always available to answer my questions and give

  • Benjamin M.
  • Verified HomeBuyer
  • October 28, 2021
  • Auburn, GA

The builder was always available to answer my questions and give regular updates on the build process.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Pulte Homes - Overall, this has been a good first-time home-buying experience.

  • Anonymous
  • Verified HomeBuyer
  • October 27, 2021
  • Woodstock, GA

Overall, this has been a good first-time home-buying experience.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 4

Pulte Homes - After living for a month, my garage door broke!

  • Xibo F.
  • Verified HomeBuyer
  • October 27, 2021
  • Auburn, GA

After living for a month, my garage door broke!

Total Score 4


Quality 2

Trustworthiness 5

Responsiveness 4

Pulte Homes - My experience with Pulte home is amazing!

  • Timothy A.
  • Verified HomeBuyer
  • October 27, 2021
  • Peachtree City, GA

My experience with Pulte home is amazing!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

David is a great representation of outstanding customer service.

  • Albert G.
  • Verified HomeBuyer
  • October 27, 2021
  • Peachtree City, GA

David my field manager made sure my home was ready to move in. As we know every new home owner will have a punch list to submit. I’m very confident David will take care of me. Thank you once again David for your honesty and great customer service.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

He is an excellent person and very professional.

  • Ashima S.
  • Verified HomeBuyer
  • October 27, 2021
  • Peachtree City, GA

Homebuyers can make sure the builder is very reliable, responds quickly. He is a very kind person and professional. He pays attention to all the details and finishes the construction work asap. You can tell how great work experience he has by seeing around. We found him dealing at his best with all the long lead time of supplies and the labor.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Pulte Homes - My home is beautiful.

  • Anonymous
  • Verified HomeBuyer
  • October 27, 2021
  • Peachtree City, GA

My home is beautiful. The builder did an excellent job. We still have a few outstanding items that they are yet to complete due to material shortage when building the home. We are in communication to have these items completed fairly soon.

Total Score 5


Quality 4

Trustworthiness 4

Responsiveness 4

Leadership

  • Bill S.
  • Verified HomeBuyer
  • October 27, 2021
  • Acworth, GA

Kendrick and Chris Hendrix we’re terrific. Chris stayed in touch with us all through the process. Great experience

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Pulte Homes - Builder is nice and great.

  • Daehyeon K.
  • Verified HomeBuyer
  • October 27, 2021
  • Auburn, GA

Builder is nice and great.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Project manager was useless

  • George G.
  • Verified HomeBuyer
  • October 27, 2021
  • Peachtree City, GA

Every meeting with project manager was a waste of time. He gave wrong information on many occasions that had us believe things would be done a certain way. Items discussed at multiple pre walk through were never addressed. Sheetrock seams on ceilings did not receive a finish coat before paint. Exterior of house needs full repaint due to touch ups not matching. Garage door was never painted. One circuit of outlets in kitchen does not work ( breaker will not reset). Didn’t receive a second garage door opener. There is more, but this is only supposed to take 1to 2 minutes.

Pulte Homes responded:
We're so sorry that your experience left you feeling disappointed in us and we appreciate you bringing attention to the areas we can improve. Please feel free to reach out to us at customersupport@pultegroup.com if you'd like to share any additional comments or concerns

Total Score 2


Quality 2

Trustworthiness 2

Responsiveness 1

Lack of Quality

  • Anonymous
  • Verified HomeBuyer
  • October 19, 2021
  • CUMMING, GA

They should have done good quality work!

Total Score 3


Quality 2

Trustworthiness 3

Responsiveness 2

Builder

  • Wenjiao L.
  • Verified HomeBuyer
  • October 19, 2021
  • Peachtree City, GA

All stayed within project deadline

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Great support from start to end.

  • Juan O.
  • Verified HomeBuyer
  • October 13, 2021
  • Peachtree City, GA

From the buying process with Jake to the loan approval with Chris Haskin and Tiffany Walters to the construction with Nate Lawrence, they were always available and ready to inform and notify me of everything. I felt well supported and advised every step of the way.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

My builder, Robert Delaney, was fantastic.

  • James B.
  • Verified HomeBuyer
  • October 13, 2021
  • Auburn, GA

My builder, Robert Delaney, was fantastic. He kept me updated weekley and was very responsive.

Total Score 5


Quality 3

Trustworthiness 5

Responsiveness 5

Pulte Homes - Materials seem to be quality but finishing workmanship is not

  • Elena M.
  • Verified HomeBuyer
  • October 13, 2021
  • Acworth, GA

Materials seem to be quality but finishing workmanship is not very good. Lots of issues with drywall, baseboards that need to be replaced, tub drains missing or not installed, chipped marble in the bathroom, window frames/screen frames bent, etc I have several warranty tickets outstanding and no drywall has been addressed. Also baseboard in the master bedroom was supposed to be replaced pre closing. As of today (nearly 8 weeks later) it still hasn't been replaced.

Total Score 3


Quality 3

Trustworthiness 4

Responsiveness 2

Sloppy workmanship

  • Anonymous
  • Verified HomeBuyer
  • October 12, 2021
  • Powder Springs, GA

I was extremely disappointed in the quality of products used in my home, the sloppy workmanship within the house. ..unfinished walls, clumps of plaster where wall connects to door frame. Dust painted over on surfaces so not smooth. There was no priming of paint on walls, ceiling or wood trim. I can see the Sheetrock through the paint on the walls and ceiling, paint is peeling off the woodwork and can see bare wood. When pull painters tape off wall it takes the paint with it. Tile put down improperly, and grout not sealed anywhere. Holes in wall board, clumps of plasters painted over without ...

Pulte Homes responded:
We were so disheartened to read your review as this is certainly not the experience for we stand behind our build quality and this workmanship is not what we want you to feel about our company. We'd really like an opportunity to discuss this feedback with you and try to make things right. Please email us at customersupport@pultegroup.com. Thanks ^AH

Total Score 1


Quality 1

Trustworthiness 2

Responsiveness 2

The poor workmanship and lack of responsivness

  • Yvonne H.
  • Verified HomeBuyer
  • October 12, 2021
  • Powder Springs, GA

This is the fourth house I have purchased in my life and it was the worst experience I have ever had. They moved my closing date up by 2 weeks even though I was assured I wouldn't close before mid-August (which was the time frame I requested) and the house wasn't even ready. At every level of work: cosmetic to structural the quality is poor. During inspection issues were noted with the AC not cooling properly. I was assured it was fine. It stopped working 3 days after I moved in due to a coolant leak. This was at 5:30 pm on an Aug day. the AC/Furnace warranty company wouldn't come out ...

Pulte Homes responded:
Hi, We were so disheartened to read your review as this is certainly not the experience, we want you to have. We'd really like an opportunity to discuss this feedback with you and try to make things right. Please email us at customersupport@pultegroup.com. Thanks ^AH

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

The quality of the home overall.

  • Debora S.
  • Verified HomeBuyer
  • October 07, 2021
  • Powder Springs, GA

The staff was great to work with. The sales consultants, the design team and field manager were all friendly, attentive and showed concern for our home buying process.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 4

Pulte Homes - Kept us posted about the progress of construction but after 1

  • Anonymous
  • Verified HomeBuyer
  • October 06, 2021
  • Peachtree City, GA

Kept us posted about the progress of construction but after 1 month for issues I have emailed few times to get work done and still waiting

Total Score 4


Quality 3

Trustworthiness 3

Responsiveness 2

Pulte Homes - The builder was a good through the process (Lamar), but everyone

  • Anonymous
  • Verified HomeBuyer
  • September 18, 2021
  • Peachtree City, GA

The builder was a good through the process (Lamar), but everyone else was highly untrustworthy

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 4