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- Pulte Homes
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- Atlanta, GA
Pulte Homes Reviews in Atlanta, GA
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What Atlanta Homeowners Have to Say About Pulte Homes.
Read all 440 verified reviews from homeowners that built a new home with Pulte Homes in the Atlanta area. Atlanta homeowners have rated Pulte Homes an average 3.7 stars for the quality of their new homes and their commitment to customer service. You can read all of Pulte Homes's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.
Pulte Homes in Atlanta Area
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Customer Reviews
After closing Pulte has become the next best thing to a ghost
- Chanel C.
- Verified HomeBuyer
- June 05, 2022
- Kennesaw, GA
Following closing Pulte does not respond to calls and emails for problems found in the home within 2 months post move in…basement water damage, buckling vinyl plank flooring, external GFCI not working preventing proper use of irrigation system controls, automatic garage door stopped working, backordered thermostats. These are just a few of the items.
Pulte Homes responded:
Thanks for taking the time to write this review and let us know how we can improve. We apologize that our communication has not been up to par and will certainly share these comments with our local leadership team. Would you mind sending an email to customersupport@pultegroup.com with a brief description of the concerns you are experiencing and your address so we can get in touch with you?
Total Score 1
Quality 1
Trustworthiness 1
Value 1
Responsiveness 1
Disappointed
- Jasmine W.
- Verified HomeBuyer
- May 10, 2022
- Peachtree City, GA
I have sent numerous emails including photos displaying the poor workmanship, quality of materials and responsiveness to resolve issues that were identified during several walkthroughs and should been completed prior to closing, One may ask, "Why did you close?" Pulte strong arms buyers into closing after receiving the right to occupancy. Beware of the monetary penalty if you fail to close on their preset date in the contract.
Pulte Homes responded:
We're so sorry that your experience left you feeling disappointed in us and we appreciate you bringing attention to the areas we can improve. We want to make sure we make your division aware of these concerns and to reach out you to get your concerns resolved.
Total Score 1
Quality 1
Trustworthiness 1
Value 1
Responsiveness 1
Pulte Homes - Worst experience, poor quality.
- Anonymous
- Verified HomeBuyer
- April 13, 2022
- Peachtree City, GA
Worst experience, poor quality.
Pulte Homes responded:
We are so sorry to hear that you are unhappy with the quality of your new home and are experiencing concerns since moving in. We would be happy to escalate these concerns for you if you could please email customersupport@pultegroup.com with a brief summary of the issues along with your address and contact information. Thank you. ^AH
Total Score 1
Quality 1
Trustworthiness 1
Value 1
Responsiveness 1
Cashing on the Present Housing Demand
- Dwarakavas P.
- Verified HomeBuyer
- March 09, 2022
- Cumming, GA
Pulte as National builder has not lived upto the expectation. They are taking the buyers for a ride with no good overall buyer experience when buyers are putting their hard earned money into their dream homes.PULTE is taking them for granted right from start of the buying process - Sales, building and closing. Everything is rushed with very or no execution support and the owners are kept in dark with out any due support that they are expecting. Spoke with several existing and new owners that are coming to this NORTH COVE community and they are buying these houses to have a roof over them and ...
Pulte Homes responded:
We apologize that we haven't been living up to our promises and we'd like to assist with some of these unresolved items. Please don't hesitate to email us at customersupport@pultegroup.com so we can help!
Total Score 1
Quality 1
Trustworthiness 1
Value 1
Responsiveness 1
Pulte Homes - Everything is still broken Kitchen is flooded with no response
- Amanda X.
- Verified HomeBuyer
- February 15, 2022
- Woodstock, GA
Everything is still broken Kitchen is flooded with no response Boxes and bags of loose drywall compound left on floors and in closet has caused sickness and hundreds of dollars of cleanup Still missing basic things like door knobs Ridiculous
Pulte Homes responded:
We're so sorry you had this experience and we'd like to learn more about what happened. Please email us at customersupport@pultegroup.com so we can look further into this.
Total Score 1
Quality 1
Trustworthiness 1
Value 1
Responsiveness 1
full of problems
- Gab C.
- Verified HomeBuyer
- January 12, 2022
- Buford, GA
After the closing of this house, problems started to appear. Doorbells, internet cables, air conditioners, and other minor problems were resolved, but they did not keep their promise until today. AC still has problem. I don't know when they will come to check and resolve it.
Pulte Homes responded:
We are so sorry to hear that you are unhappy with the quality of your new home and are experiencing concerns since moving in. We would be happy to escalate these concerns for you if you could please email customersupport@pultegroup.com with a brief summary of the issues along with your address and contact information. Thank you. ^AH
Total Score 1
Quality 1
Trustworthiness 1
Value 1
Responsiveness 1
Avoid Pulte
- Sandesh D.
- Verified HomeBuyer
- January 12, 2022
- Acworth, GA
Please learn from us and also our entire street and avoid Pulte at all costs. Not only is there sheer incompetence at all levels, but extreme rudeness and screaming from the area construction manager is an absolute no-go. For the rest of the team, the ball was dropped every single step of the way. We are not only talking about delays (because many of them are out of their hands), but simply overpromising and not delivering. They couldn’t keep up with any list or email. Made mistakes with contracts and every single step of the construction process. Construction quality is sub-par and 3 months ...
Pulte Homes responded:
We are so sorry to hear that your experience has left you feeling stressed out and disappointed in us, especially since moving into a new home should be such an exciting time. We’d like to see what we can do to help alleviate some of the stress. Would you mind sending an email to customersupport@pultegroup.com with your contact information so we can get in touch with you?
Total Score 1
Quality 1
Trustworthiness 1
Value 1
Responsiveness 1
Poor craftsmanship and Integrity
- Anonymous
- Verified HomeBuyer
- September 13, 2021
- Atlanta, GA
Look elsewhere if you are interested in buying a great home !!!
Pulte Homes responded:
We are disappointed to hear that you would not recommend our services due to your experience working with us. If there is anything we can assist with or any additional information you would like to provide, please feel free to email customersupport@pultegroup.com and make sure to include your address and contact information. ^AH
Total Score 1
Quality 1
Trustworthiness 1
Value 1
Responsiveness 1
Homeowner
- Mario F.
- Verified HomeBuyer
- July 30, 2021
- Acworth, GA
The quality of the house and the finishes were extremely bad, in addition to the numerous delays and the closing date it was postponed several times, causing a lot financial damage.
Pulte Homes responded:
We are so disappointed to hear that you are unhappy with the quality of your new home and had a frustrating closing experience. We would like to learn more so we can address this situation accordingly. If you could please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information we would greatly appreciate it. Thank you. ^AH
Total Score 1
Quality 1
Trustworthiness 1
Value 1
Responsiveness 1
Cuts corners, workmanship is horrible
- Stacey H.
- Verified HomeBuyer
- May 19, 2021
- Canton, GA
I can’t even begin to explain the issues that I’ve had with my home. Pulte apparently uses day laborers that are unskilled to do work in the houses because the workmanship is horrible and there’s no accountability and apparently no one following up with anybody on the quality of work that is being produced. Very disappointing
Pulte Homes responded:
We are so disappointed to hear that you are unhappy with the quality of your new home. We would like to learn more about your concerns. If you could please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information we would greatly appreciate it. Thank you. ^AH
Total Score 1
Quality 1
Trustworthiness 1
Value 1
Responsiveness 1
BAD BUILD
- Johnathan D.
- Verified HomeBuyer
- May 13, 2021
- Atlanta, GA
This was the worst experience I have gone through in my life. The quality of build has been bad from the beginning. We have gone through 5 different field managers, each one messing everything up along the way. We closed in March 2021 and still have a list of items that are needed to be complete 2 months later with NO communication as to when they would be done. These are things that were supposed to be done the week of closing. Check the quality of everything, do not let them make you close till everything is done. We have drywall that is not finished, nails and screws sticking out of our ...
Pulte Homes responded:
We are so very disappointed to hear that you have all of these concerns with your new home and are not receiving the service you deserve. We would like to get leadership involved and would appreciate if you could please email customersupport@pultegroup.com with a brief summary of your unresolved concerns along with your address and contact information. Thank you. ^AH
Total Score 1
Quality 1
Trustworthiness 1
Value 1
Responsiveness 1
Pulte Homes - I am disappointed with my experience with Pulte, specifically
- Chastity H.
- Verified HomeBuyer
- May 12, 2021
- Atlanta, GA
I am disappointed with my experience with Pulte, specifically the project managers for construction and the lack of follow through when bringing concerns to their attention.
Pulte Homes responded:
We are so sorry to hear that our team did not provide excellent service and communication during your home build. We would like to learn more so we can address your concerns accordingly. If you could please email customersupport@pultegroup.com with a brief summary of this situation along with your address and contact information we would greatly appreciate it. Thank you. ^AH
Total Score 1
Quality 1
Trustworthiness 1
Value 1
Responsiveness 1
AC Unit
- Ray B.
- Verified HomeBuyer
- June 12, 2020
- Mableton, GA
Purchase my home 43 days ago and i'm still waiting on maintenance issues to be completed. AT&T could not connect my internet because the holes they run the cables through are clogged up. Pulte has no urgency to fix issues once you have closed on your home. If things are not fixed or I am not contacted soon I will be making my 2nd BBB complaint. If I paid for a brand new home regardless the price I do not want to deal with issues right after closing.
Pulte Homes responded:
We are so disappointed to hear that you are experiencing concerns with your new home and are having a hard time getting them resolved. We would be happy to assist and would appreciate if you could email customersupport@pultegroup.com with some additional information so our team can be in touch. ^Abby
Total Score 1
Quality 1
Trustworthiness 1
Value 1
Responsiveness 1
Pulte Homes - Poor workmanship, untrustworthy, unresponsive to all issues
- Anonymous
- Verified HomeBuyer
- July 17, 2019
- Atlanta, GA
Poor workmanship, untrustworthy, unresponsive to all issues
Pulte Homes responded:
We're disappointed to see this and we'd like to hear more about your experience to learn how we can help. Please email us at socialcare@pultegroup.com. --Sarah
Total Score 1
Quality 1
Trustworthiness 1
Value 1
Responsiveness 1
Pulte Homes - This was by far my worst home buying experience.
- Danielle B.
- Verified HomeBuyer
- April 23, 2019
- Kennesaw, GA
This was by far my worst home buying experience. I will never purchase another Pulte home, the workmanship was extremely bad for the price paid. The builders, contractors and warranty department were extremely untrustworthy and not willing to make their errors right without me putting up a fight.
Pulte Homes responded:
We are disheartened to read your review and we'd like to hear more about your experience. Please email us at socialcare@pultegroup.com. --Sarah
Total Score 1
Quality 1
Trustworthiness 1
Value 1
Responsiveness 1
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