Pulte Homes Reviews in Atlanta, GA

For the price I paid I expected better quality and polish to the workmanship. So many cosmetic flaws and oversights. Moulding and trim are beat up. Walls have varying degrees of texture when they should be smooth. Different paint colors used on a wall. So many things that are disappointing to continue to discover. Pulte makes these big customer experience promises, but no is reaching out or following up on my requests. Responsiveness has been so poor. The house and it's finish feels and looks like a rush job- and that was after pushing back closing. I never would have accepted this house in the condition it is in if I wasn't going to be homeless after they changed to closing date. ... More

Excellent experience up until 8 weeks before closure. However, the closure and now 6 weeks post closure has been an exhausting experience, with the need for me to become a project manager of all the open issues in my home. I’ve had contractors in DAILY for repairs- electrical, plumbing, CAT wiring, drywall, painting, duradeck, cooling system, security systems, GApower.....and before an escalated email to a Pulte VP, it would’ve continued. No postal mail service for last 6 weeks and still unresolved. The communication from pulte, pulte mortgage and post closure to the ga customer care and field managers is nonexistent. Beautiful home, but nightmare experience in getting anything completely resolved post closure. ... More

Poor workmanship, untrustworthy, unresponsive to all issues

Obstacles overcome, issues addressed and satisfied. Positive outcome. Happy Homeowner!

Pulte homes are built using C-Grade Subcontractors at best, who are incentives-ed by quick turn over. Pulte Field managers advocate for the builders and reward poor quality work, and not work for the home owner. Much attention is paid to the model unit but not to the purchased homes. I would recommend hiring a private Project Manager and Inspection agency to oversee the construction.

From the people to the plans, building a Pulte home was an absolute joy. I felt like I had all of the advantages that come with the size of a national builder (purchasing power to make my home as cost effective as possible being a big thing) with the accessibility and friendliness of a small company (my sales and build team were super accessible throughout the process and I felt that really cared about making sure I got what I wanted). They had floor plans that were perfect for our family with just the right amount of customization available. With too many choices to make I get overwhelmed. Better to let design professionals do the heavy lifting in this area so I could choose from their beautifully curated selections. Each member of the Pulte team has been incredibly responsive to my every request. Through their national reach, they were magically able to find flooring that had been backordered so I could have my first choice of flooring and still make our completion date. If you’re looking for your next home, don’t hesitate for a second to make Pulte your builder of choice. ... More

I enjoyed the experienced of working with their agent Shard and builder Chase Pence. I had a terrible experience with a previous builder DR Horton. I normally would not mention names but clients need to know that Pulte can give them a better homes.

Overall a good (B) experience and friendly people. Disappointed in the workmanship though. Some of the things seem like they were done by an immature and not a professional. Pulte need to re-evaluate their contractors (HVAC, Electrical, Drywall and landscaping to be exact)

The Pulte office in Denver did a great job communicating both with phone calls and e-mails. Also the builder did an excellent job,

We love the house. Everything seems almost perfect. From location as school, shopping, restaurant to sercurity. 1 month from the day I move-in, there are some minor things happen like hot water, squeaking door, foggy window, air thermostate.

Love it

Great shopping experience, it was not difficult to find a home design that really worked for us. Of course I would have picked every upgrade available, if we didn’t have a budget! Construction process was smooth - even though we are new to the experience (and have heard horror stories about other builders). All is great, and we made this house our home. Excellent experience.

Attention to detail was lacking, the quality of the materials and workmanship was not those of the price tag of the home.

Most of the sod in my yard is dead, will not germinate, tree falling down, no shrubbery planted in a hill in the back yard, escaping company caused a mud slide over my entire backyard, threw more sod, left wood chips all over the yard and no one is responding to my concerns. The biggest problem is Pulte had air conditioning unit out right outside my master bedroom window, I am miserable, can’t sleep because of the noise. Need help!!!

We had the best experience with Pulte and the staff!! We love our forever home and would recommend them to everyone we know!

Neighbors are great! I am sad to say I am still waiting to be able to use my shower in the master bath. My builder was sent to another area in the process of finishing the issues with my home. He tried but couldn't get contractors out to finish the jobs. You for sure need to keep an eye on the work that's done inside. Like painting inside and out, floors and the doors. Don't take anyone's word it will be taken care of. Don't sign off on anything until it's done!

Will never have Pulte build me a house again

This was by far my worst home buying experience. I will never purchase another Pulte home, the workmanship was extremely bad for the price paid. The builders, contractors and warranty department were extremely untrustworthy and not willing to make their errors right without me putting up a fight.

Average