Pulte Homes Reviews in Savannah, GA

Sales team, design team and lending team were good. No real issues there. Quality of product is a different story. From quality of materials to work ethic of sub contractors, we had issues from the moment framing started. So many issues with walls not being squared that it’s become laughable at this point. Our original construction manager was disengaged and made constant excuses. Luckily we walked the the house weekly and took pictures so we stayed on top of him non stop but still had issues getting issues addressed. He was replaced with another manager and I will say he has been amazing. However, he walked into a complete mess and has been trying to dig out of a deep hole. Been in the house for over a month now and still trying to get repairs done. Plumbing issues, painting issues, had to have stairs and hand rails completely restrained twice, issues with sprinkler system, etc., etc. Pulte preaches “Build Quality” but we haven’t seen it at all. We would never buy another Pulte home nor would we recommend. ... More

Ryan our construction manager made such a stink when we asked him to come back and look at the poor craftsmanship. When we moved in there were big items he did not address. We couldn’t move in properly because so many things needed to be fixed or touched up. He shook our hands and promised it would be done before move in day. Nope. And he’s blown us off when meeting the launders at the house- they ripped paint off the side of the walls, used our water to wash out their paint buckets leaving paint all over our lawn. And the one time we schedules Ryan to come back to look at the things we were talking about he rolled his eyes and made such a fuss about it. He’s supposed to be the regional construction manager and he acted like a child. We have zero trust that these items were even logged. ... More

Materials are not quality boards are warped outside and inside. Walls are not square as we are now doing work inside the home where it shows. As for warranty work I havent seen it yet with at least 3 emails

Pulte employees need to have better communication with clients and management isn't the best.

Every bit of the process was like pulling teeth and getting any information on the process was abysmal. Lack of materials aside, getting any updates on what was happening, when things got done, or any sense of urgency was unbecoming of a company so reputable. It was evident that the build manager was so inundated with extra work and handcuffed by his superiors that he was unable to do his job properly. After a heated period of time where we were not updated that our closing date changed, we ended up finding out that it was the managers above my contacts that were telling them not to give us updates on our closing date. We had to find out 2 days before we expected to close to realize our date was pushed back indeterminately. This caused undo stress and cost to an already difficult situation. This is not meant to shift blame to the build manager or the site rep, as they did their jobs to the utmost best of their abilities. However, it is evident that the upper management in the Richmond Hill area have no idea what they are doing, or how to run a business. They are lucky to have lower and mid level management that are able to take the brunt of the defects so that customers can be content with what they’re given. With that being said, an astronomical number of houses were not built to spec and have a laundry list of items that are needing to be corrected by the warranty team. It’s as if the management is trying to rush the builds and get the houses closed so that the work can be passed to the warranty team in hopes that homeowners will grow tired of reaching out. Very surprised by the practices of this company and am disappointed that such a nationally reputable company would treat an entire community of homeowners (in an up-scale community at that) with such disdain. Thankfully their warranty team can pick up the slack that is obviously caused by poor upper management skills. ... More

We were out of state buyers. Our closing date was not flexible. Our house was rushed to finish and the shotty work relected that. I do hope the warranty rectifies the many issues but in my opinion somethings just can't be fixed or in Pulte language caulked!

Poor workmanship, no accountability to get problems solved, no communication on status and updates. Series of issues identified in the house prior to closing and not resolved after nearly 45 days after closing.

Our brand new Pulte home is one of the most cheaply built, poorly constructed homes I have ever owned. I would NEVER buy a Pulte home again. Cookie-cutter, unimaginative design, poor use of space. Home Depot light fixtures, hardware, cabinetry, carpeting and flooring. Paint is so thin I can see drywall underneath it. Numerous unfinished rough-cut wood that was simply painted over. This home is easily $250K over-priced. Horrible!

Total lack of consideration for the home owner dragging out multiple repairs and no one cares…knowing what I know now I would have went a different route. I tried to get out of this before the lot was cleared but I was assured everything would workout perfect lol far cry from perfect or acceptable. Only thing WW has going on is the environment of the area outside of that forget it. I’m sorry exhausted from waiting inspecting and nothing happening and if they come to repair one thing they damage another it’s very sad. Warranty warranty is what I’m told you have a warranty I told them I didn’t buy a warranty I bought a home that’s suppose to have the same craftsmanship as the model??? No one wants to hear that only they’ll fix it. I looked at many many homes before buying new construction and I wish I have made a different choice after the fact. During my process I’ve had many contacts changed some communicate some don’t and your left to guess. No one talks to each other they have no idea who or when someone is at your home and the contractors have no idea why they are there unfortunately they speak no english so again nothing gets done. And never show up on time or the day they say they will. ... More

Pushed us to close with many things within the house still needing to be fixed. Major problem with master bathroom and won’t even be able to enjoy the shower for a month after closing. Unacceptable!

From the beginning to the end Pulte did not deliver as promise. The mortgage company pulled out last minute and didn’t understand what I explained would be needed up front, additional monies were charged and not refunded, items I didn’t want were charged and performance on final product poor. After closing a power line was cut by builder and property was rushed to close but unliveable with no power for two weeks while I was of course paying to own it and rushed to close then the builder cut the line.

You would expect a bit better from Pulte. Pulte has fallen short in most areas. House not worth what we paid. Still have issues with house. Quality is not there. Floors coming up. Paint coming off walls. Trim falling off. Moved in April 2022! Don't buy at Norwood Chase!

Terrible experience. So dissatisfied

More than 7 weeks after closing: - the tile incorrectly installed has not been completely repaired - there is no enclosure for the owner's shower, so it can't be used - the owner's bathroom toilet has been removed and sits in the shower - the material that should have been ordered in November hasn't been, so we're still waiting for it - the bad stain job on the stairs and handrails has been poorly redone and is turning yellow - many other issues communicated in October and November to the field manager remain unaddressed Pulte has not been trustworthy at all. They find the words to make you think they've got a grip on issues now and they will be resolved: it's all lies. They don't to what they say and let their suppliers drive the show at their advantage. Do yourself a favor, don't buy from Pulte. ... More

Buyer BEWARE! My advice is DO NOT purchase a home built by Pulte. We recently did and regret our choice. Qualified carpenters do not do the construction on interior or exterior. Our home should be totally redone. Interior trim not sanded prior to paint, particle board used as trim rather than wood. Exterior siding applied over damaged frame, attic trusses not installed properly, just for starters