Pulte Homes Reviews in Savannah, GA

Pulte has a very good process, and is responsive to issues. They do exclusively use contractors for the various steps of the construction process. That can be both good and bad. I don't know if they keep a very high retainage in order to remedy issues and assure quality control.

I would recommend any Pulte project that our assigned Manager is on.

It took us a while to select a perfect lot for our new home. We didn’t want a large yard but a small yard with a larger home which we pick the Continental model. We selected many upgrades to make this our perfect home. The quality of the home is extremely beautiful with minor flaws we address to Pulte Homes. Overall, we are happy with our home purchase and I would recommend Pulte Homes to new buyers.

From the very beginning of the process, and still ongoing 2 months after closing, the Pulte team has been only a phone call away. The team has offered and provided support at every turn. Even prior to closing I was receiving updates, checklists and contact rosters for any contingency. When I have had to reach out for answers or problem solving I have received a response within hours or just a few days. The Pulte team has gone way over expectations in providing me with the channels and contacts to solve any issue. These contacts are not just departments or 800 numbers, they are specific NAMES of people who solve particular problems. I certainly don’t feel like I have been abandoned after the sale. Well thought out support program for the home buyer. ... More

From initial discussions with sell persons until closing all went relatively smoothly. We were kept informed as house was being build and we received plenty of pictures. We have not moved in as yet so I can not say much more.

Key to our satisfaction can be attributed to the current Construction Supervisor Jerry Little. With 25 years of home building experience and special relationships with his subcontractors Jerry delivered a home with above average build quality and two months ahead of promised delivery date. His follow-up and communication were awesome.

Warranty work and follow up is poor.

We love our new home. Any issues that came up, our customer care manager, Steve W. was wonderul to work with.

Construction manager consistently kept us in touch during the building process. Provided pictures which were helpful being out of state. Any touch ups after we closed were addressed in reasonable time.

From initial design & build thru completion/move-in was great… Issue resolution with “post-move in items” not so good…most work orders 2-4wks old and counting

The entire Pulte team is organized and responsive.

The Pulte home buying experience started out to be very positive. Unfortunately, the craftsmanship and attention to detail was mediocre at best. We felt the builder was more interested in closing several home before the end of the year than actually doing quality work. After moving in and speaking with other residents in the Norwood Chase neighborhood, we see that most of the 33 homes are experiencing similar concerns. Our construction manager was amazing and working like crazy to meet the demands. It’s impossible. I hope Pulte gives new buyers better attention at their new subdivisions in Richmond Hill, Georgia. The houses are not being built with the quality we expected. Disappointing at best. ... More

We purchased a home in the Norwood Chase neighborhood. It was already designed and all finishes/options were selected before we agreed to purchase. Communication during the build process was below average. Often times being told that we would get a follow up that never happened. At the end of the day. The fit and finish of the home is below industry standards. Trimwork throughout the house has drips and orange peel in the paint, and many of the holes that are left in the trim work that should’ve been wood, putty, and sanded, we’re not. The paint job throughout the house is below standard. As is the drywall finish. The fit and finish is the result of subcontractors that do not care about the quality of the work they are providing. Pulte homes is making an effort to remediate these issues, a great nuisance to our family since we have moved in the home. I strongly encourage Pulte homes to implement a quality assurance program before closing. That is separate from the construction supervisor of the home. This process is outlined in the collateral material provided when buying the home, but in fact, it did not happen in our experience. The construction supervisor is the only one who reviews the quality of the construction, other than the county building inspector. Their focus is to get the house closed to move on. If you buy a Pulte home, invest in a case of blue tape and patience. You will need it. ... More

The process was was seamless from viewing the property to closing. Zac was great with keeping me informed on the progress of my home. He was also very responsive to any questions or concerns I had.

Ryan our construction manager made such a stink when we asked him to come back and look at the poor craftsmanship. When we moved in there were big items he did not address. We couldn’t move in properly because so many things needed to be fixed or touched up. He shook our hands and promised it would be done before move in day. Nope. And he’s blown us off when meeting the launders at the house- they ripped paint off the side of the walls, used our water to wash out their paint buckets leaving paint all over our lawn. And the one time we schedules Ryan to come back to look at the things we were talking about he rolled his eyes and made such a fuss about it. He’s supposed to be the regional construction manager and he acted like a child. We have zero trust that these items were even logged. ... More

Our brand new Pulte home is one of the most cheaply built, poorly constructed homes I have ever owned. I would NEVER buy a Pulte home again. Cookie-cutter, unimaginative design, poor use of space. Home Depot light fixtures, hardware, cabinetry, carpeting and flooring. Paint is so thin I can see drywall underneath it. Numerous unfinished rough-cut wood that was simply painted over. This home is easily $250K over-priced. Horrible!

Pulte experience so far has been excellent.

We were out of state buyers. Our closing date was not flexible. Our house was rushed to finish and the shotty work relected that. I do hope the warranty rectifies the many issues but in my opinion somethings just can't be fixed or in Pulte language caulked!

Very happy with our new Pulte home!

From the beginning to the end Pulte did not deliver as promise. The mortgage company pulled out last minute and didn’t understand what I explained would be needed up front, additional monies were charged and not refunded, items I didn’t want were charged and performance on final product poor. After closing a power line was cut by builder and property was rushed to close but unliveable with no power for two weeks while I was of course paying to own it and rushed to close then the builder cut the line.

The process was smooth up until after sale. A few issues with quality appeared in the 30 days after move in that did not present during the final walkthrough (all relatively minor) but the builder was extremely unresponsive about them.

Pulte employees need to have better communication with clients and management isn't the best.

Overall, it was a good experience

You would expect a bit better from Pulte. Pulte has fallen short in most areas. House not worth what we paid. Still have issues with house. Quality is not there. Floors coming up. Paint coming off walls. Trim falling off. Moved in April 2022! Don't buy at Norwood Chase!

Overall the quality of the home is good. Very poor communication from the field manager. Once his supervisor and another manager took over, the communication was fine.