Pulte Homes Reviews in Chicago, IL

The experience of buying, construction, and closing on our new home was seem less!

Excited about our new home

Make sure you know ALL the options on your new home before you finalize your purchase.

Everyone that we've dealt, at Ashwood Crossing Naperville, with has been helpful, timely, available and easy to work with.

Most of the time no email or call back except for Travis

Building process went very smooth. Would have been a better process if the sales associate was a little more knowledged on their homes.

The buying experience with Pulte on a new home was much better than I expected. Compared with buying an existing home on resale it was much more pleasant.

Process has been great so far with purchasing and construction. Some of the material quality provided is not so great.

Some items needed attending/repairs before closing. Already have nail pops in ceiling. Sloppy painting job.

Good Experience with Pulte homes

Construction Manager was great. The workmanship is ok. In a year I’ll know more.

Our experience has been a mixed bag. Pulte has been pretty good with rectifying issues with our service calls etc. But there have been lot of quality issues we have been needing to address. As long as expectations are tempered and you are patient in the overall process things will get done. Our construct has been a great resource for us throughout the process.

I am very happy with my purchase of a Pulte home. The sales rep & construction managers were great to work dueing the process.

During the buying process, Pulte has been keep me well informed about the progress so I can get everything prepared ahead of the time. Buying house is a very stressful process , especially if you also have to sell your existing house. It takes a lot of carefully planning. Pulte delivered the house on time, even though there's still couple times not done by the time we moved in, but that all been taken care of within couple weeks. In terms of build quality, overall I would said it's very good, there's always some minor issues. But that's true regardless if you buying a condo or a mansion. Pulte didn't deliver everything perfectly (doubt anybody could), but if you keep your expectation within reasonable range, you will be a very happy home owner. ... More

The house is very nice at a reasonable price.

ease of working through the down payment and closing process. Standards in place

Overall we had a good experience. We enjoyed the entire process of planning building our new home. The pulte consultation at the design center was a pleasant experience. The only thing I would like to have known was all the additional add on we could have received. Example gas line outside for a grille, additional outlets in the garage and outside. Being first time home buyers we did not have any experience in building a house.

Pulte has two great responsive Field Managers, Brandon & Alex, they were there to correct and still correct issues. Know exactly what you want and get want you want so when your home when it is completed, you'll enjoy. If Pulte doesn't have something you really want, don't settle, get it elsewhere so you can enjoy your home when you move in.

My community was built with many restrictions on choice of materials and amenities so the builder could take advantage of economies of scale. It’s good for the builder but a bit disappointing to the buyer. Otherwise all went well for me.

We love the house and the craftsmanship is incredible. The post sale responsiveness to a service tickets has been terrible and borderline unacceptable. Apparently caring about a customer after money is in the bank ends.

Very nice location and home

Paint on the outside doors is cheap. Everything else has been great.

Great people to work with. Quality of the material is not that great as compared to the price. Does lacks some finishes/touchups at the first place which were taken care once service request were created. Overall I am happy with Pulte. Would definitely recommend.

Field manager was outstanding with advocacy for the homeowner and responsive communication. Slower than expected sales reflect a less than ringing endorsement regarding the value for the price paid for this community. Reasonable quality of materials and workmanship overall, but some areas could have been better for the price of the house. Particularly disappointed that the drywall seams in the garage were not finished. Also, the double hung windows have a fixed upper half, making it extremely difficult to clean the outside. Also, the lack of outlets in the unfinished basement is troublesome. ... More

i am not completely satisfied about the house for the price i paid. i upgrade a lot of stuff in the house, and as soon as i moved in I found out a few things started chipping and peeling, i called, emailed, texted, it took a month for me the get answer and i got an attitude too. this is my second Pulte home, i have to say i am disappointed. And if i get another house, it will not be Pulte.