Pulte Homes Reviews in Chicago, IL

Very nice location and home

Paint on the outside doors is cheap. Everything else has been great.

Great people to work with. Quality of the material is not that great as compared to the price. Does lacks some finishes/touchups at the first place which were taken care once service request were created. Overall I am happy with Pulte. Would definitely recommend.

Field manager was outstanding with advocacy for the homeowner and responsive communication. Slower than expected sales reflect a less than ringing endorsement regarding the value for the price paid for this community. Reasonable quality of materials and workmanship overall, but some areas could have been better for the price of the house. Particularly disappointed that the drywall seams in the garage were not finished. Also, the double hung windows have a fixed upper half, making it extremely difficult to clean the outside. Also, the lack of outlets in the unfinished basement is troublesome. ... More

i am not completely satisfied about the house for the price i paid. i upgrade a lot of stuff in the house, and as soon as i moved in I found out a few things started chipping and peeling, i called, emailed, texted, it took a month for me the get answer and i got an attitude too. this is my second Pulte home, i have to say i am disappointed. And if i get another house, it will not be Pulte.

We purchased a house we both liked, had it built and are about to move in.

Not bad, a bit below my expectation.

It was overall OK experience in purchasing new home. Handing over home before exterior completion especially driveway and sidewalk is unexpected. But, I love the quality of work inside and their handover process. Quality of things used for smart home is questionable as some of them didn't work and not sure how it passed quality check

We love our new home. Plan on spending a couple hundred thousand more than the base price. The lot is not included. And everything is an upgrade. Everything!! If I was younger, I would have taken the included kitchen and tore it out to remodel after purchase. I’m just not up to living through a major remodel at this point. I do feel it is mostly a quality build, especially ventilation and structure. Service after close has been prompt but they were unable to resolve a faulty low quality kitchen pull out. The convenience kitchen package was not worth it. The only other thing that looks lower quality is the baseboard and the lack of shoe molding. We were notified that our selected backsplash was discontinued and they wouldn’t allow us to go to the showroom to pick another one. They wanted us to pick it from their online link. We decided to get our own after the build. For the same price, we got a much higher quality beautiful backsplash on our own. Overall, we are very happy with our new home. It was mostly a good experience. 90% positive. We have not had any major problems after 7 weeks living here. ... More

After moving, I realized that inside walls don’t have insulation at all. Voices and TV sounds are the echoing in entire home. Even water sound in bathroom is echoing in home. It’s very disturbing.

Have been in my new home about 5 weeks now and feel I made an excellent decision to buy a Pulte home in Trillium Farm. While we still have some minor issues to iron out all seems to be going quite well.

Home is in good shape so far with only a few issues identified. Service Manager responds to service requests quickly. Construction manager was able to answer all questions during building process. Sales manager was not responding to emails and phone calls sent during home construction and was not very helpful. Overall we love the home plan we have selected and plan to utilize most of the space.

I think Pulte is like most large builders. You get a solid home that is built on the principles of mass production. A lot of your experience is going to be based on the local subcontractors and their quality of work and attention to detail. I have not had any major issues or problems with my home, but some custom build homes I have had in the past were far superior.

Design of heating, cooling and plumbing on a concrete slab needs improvement.

Build is good. But long time to complete.

Schedule adherence was great. In general, the house is built good and looks good. However there are aspects that left 1)quality of materials for cabinets etc 2) lack of quarter rounds on hardwood floors is an eye sore 3) No transition where carpet and tiles meet and it looks a bit dangerous 4) heat is mostly going into one side of the house(hopefully can be fixed) 5) feels like we can hear every sound from outside

Great selection of materials, options, and upgrades.

Wendy was by far the most responsive and customer friendly of your team.

I was just excited about the entire build process with Pulte. Right from the start of the home selection process, through the interior design session and the actual build the Pulte team were always very helpful and constantly providing me with all the information I needed. The quality of the home is very good and I feel I got real value for my money invested. I can only offer great recommendation for Pulte as a valued home builder based on my experience.

Inability to negotiate anything in the contract T&Cs, a bit upsetting. Other than that, builder did a good job all around.

Don't be afraid to pick out your own items in the house, even if they don't offer it.

Everything up front has bee great After closing response is slow! Don’t blame it on virus!

Field staff and sales staff were great. Closing was a disaster

I've had several fixed or to be fixed issues with the home thus far. High speed in bathroom fan did not work, honeycomb leak in basement, sump drain had to have rocks removed from it, Master bathroom sink drain does not close, stripped screw on outside garage door handle, water running off side of roof and has not been looked at for almost 4 weeks, poor paint/patch job on outside garage door, crack on outside shower trim. Some of these I've not put tickets in for yet as I can only be around so often

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