Pulte Homes Reviews in Chicago, IL

Design of heating, cooling and plumbing on a concrete slab needs improvement.

Alex and the rest of the crew kept us informed along the way and did a great job.

We are thrilled with our new home! While it was a long process it was definitely worth the wait.

Still dreaming. Quality. Quality. Quality. Still dreaming.

This was our first new build so going in maybe our expectations were to high. While we love our new house and are so glad to be in it finally (after additional weeks of delays) there are a few things that I wish had better workmanship. The tile work in the upgraded shower is probably my biggest complaint. I am not an expert tile installer but I have done some myself and am extremely disappointed by the "professional" job the team did. We had some significant delays towards the end and the continued lack of communication from Pulte and team was upsetting to say the least.

Be sure and review everything carefully. I caught the sales rep with errors particularly with change orders. At one point she asked me to select different cabinets because I changed to built in appliances which I never did. When I received the final closing documents price did not match my final change order. I believe sales rep forgot to submit the last change order. Beware of Procom Pulte's partner for smart home features. Very deceptive practices in order to make more sales after close. Thought I was getting a "system" when all I was getting were speakers. Only allowed in home 1 time during build process ask for more so you can see quality. Ended up with scratches in tub which Pulte stated was not covered under warranty. ... More

Went with Pulte due to their great reputation. Unfortunately, maybe due to current times our experience was far less than stellar.

The quality is not good and the way construction is not as expected

Buyers need to keep reminding themselves that it is not a custom home. Plan to have to repaint the inside.

The home that we now is really nice.

Overall it was a good experience

Will need to be very critical of build quality issues

First time buyer with no expectation but had good experience overall.

Design experience in a digital world should be digital. Not read a PDF with all your options. Should be a digital model of one’s home which allows for an immersive experience to put in options and lighting that gives you transparency in cost and choices vs. a rushed feeling when you get to the design studio. Trades are challenging and carpentry at times are a miss. The way they care for your home should be with more care and awareness of where and how they place things that are already built by other trades.

Smooth process, great people to work with.

In general, I like the house. But I expected a little more quality for the price I’m paying. But that my just be a product of the current overpriced housing market. Also, some of the workmanship, such as on the doors, the cabinets, and shower, could have been better. My experience with Pulte Mortgage nearly soured the whole experience. I would strongly recommend saving every single correspondence email with Pulte Mortgage in case they accuse you of not replying or if they try to offer you something different from their correspondence. The sales team was amazing. Generally the responsive tone of Pulte is great although I will have to re-submit a request after not hearing back from someone for over a week. All in all, I would at best recommend Pulte to others but with reservation. I would not recommend some of the upgrades we got though. ... More

Sloppy over all. Lot of issues found after moving in. Very slow in responding and sometimes no response at all. The defects are not being fixed.

Nick was the only positive experience we had during our home purchase. He was very attentive and quick to respond to our new buyer questions. All other departments were very disappointing, especially the finance department. They were not efficient! We were given a lot of generic responses! We didn't feel like Pulte cared about our needs and concerns about purchasing our home. This experience felt like we were on a conveyer belt!

No one should close and pay for their Pulte home until all the open issues noted during the final walk through the week before the closing have been completed.

There are many spots on the first and second floors where the floors make creaky sounds. Walls are not sound proof (not even semi- sound proof). When a bathroom is used the loud water sound can be heard in the bed rooms. Water and sewer pipes throughout the house make very loud sounds. Sound from laundry room is no exception. Regular talk from the first floor gathering room can be heard in the second floor walk-in closet in the opposite corner of the house.

Pulte Homes is a great builder! We are very happy to move in our freshly build house! Every single qf in the house used very useful! I wouldn’t highlight even a single problem during the process!

Atleast in my case, i don't think this is the right value for the price i paid. Firstly my house backyard is main road facing and there is no fence provided, typically it should have been provided. Secondly, I just requested for couple of extra bushes to be installed so we don't hear the noise from vehicles and there could be some privacy. My request was denied. Still there are bits and pieces left to fix, it feels sad that giant Pulte constructions is having this trouble fixing the issues requested for. I have people coming to my house and had changed the perspective on Pulte Constructions ... More

I am very happy with my purchase of a Pulte home. The sales rep & construction managers were great to work dueing the process.

I had high expectations for this house, but they didn't meet my expectation at all. The construction is subpar at best. The windows make noises when there is even a little bit of wind, there are very loud ticking sounds through the vents and the pipes are freezing when the temperatures are low. This is Chicago, the winters a cold and harsh so a house should be build sturdy not like this. Don't even get me started on the floors, it's all uneven and there are cracks in the celling already. I do appreciate the prompt responsiveness to the issues, however there are too many issues and it's only been 2 months. ... More

I don't recommend. The service is not good.