Pulte Homes Reviews in Chicago, IL

Our site manager promose get things done nothing done. Most of houseing numbers W missing.Call something to fix take weeks to fix it.Big pormises no excutions. Customers are furestrated, Front desk lady Gina is very good.

Great experience of new home

Prompt at taking care of issues after purchasing the house. If we found a problem...Pulte still takes care of you. They don't leave you. Every process is smooth. Very happy with buying a home with Pulte.

From my first meeting with my sales rep Kae to my closing day meeting with my builder Bob, I felt well informed about the whole process from buying the lot to getting my keys.

The Pulte team from sales, purchase, design, builders, mortgage, closing and partners is outstanding. My wife and I are extremely happy with the quality of the workmanship and countless options available with all models.

Ok ok type, but this builder are on time always.

Great experience with the entire staff. We love our new home!

My experience with Pulte was okay, the house meet our expectations. However, they need to work on their communication and update on the building progress.

Great overall experience with Pulte

Trust builder build to the house look nice and strong more builder I know. Thanks so much.

Periodic updates about the build process, quick response to all the queries, smooth closing process, Good quality, quick addressing of issues after closing.

Well designed functional homes.

Our new construction home buying experience was awesome. From beginning to end, we always felt as if we were the only customers Pulte was working with. Communication from everyone on the sales team, field team, to the actual closing, was pleasant. There was always someone available to us through every single phase of the process. We absolutely love our new home and had a great experience with Pulte.

My experience with the construction team stands out - nothing short of exceptional

Been in the home almost 2 months and I have reported several items that need fixed like shower doors with no bottom tract , dented bathroom door, cracked cabinet, cracked window, grout seems showing in kitchen granite etc . to name a few. No one has showed up to fix anything.

Overall, we do love our home. It's a beautifully designed home and the perfect space for our lives. Generally speaking, the workmanship is okay. You can tell there some things that were quickly done with little attention to detail. But compared to what I have heard/seen elsewhere, I don't think it's truly that awful. The nature of the pandemic has affected our home coming together and getting our appliances worked out has been messy, but I feel our construction manager has done the best he could given the circumstances.

If they used a higher quality of materials, I think they would have less repair issues.

Overall it was nice experience getting a new home, but I was expecting a better quality in terms of workmanship specially the issues of HVAC and vent could have been taken care by Pulte quality inspector itself. Good part is they addressed all issues and concerns before the closing

Process was smooth from first visit to closure, despite the pandemic. The build is of good quality as expected. Pulte team was very knowledgable and friendly.

My community was built with many restrictions on choice of materials and amenities so the builder could take advantage of economies of scale. It’s good for the builder but a bit disappointing to the buyer. Otherwise all went well for me.

Both Sales Agent and Field Manager were very responsive to questions and concerns. Calls were returned promptly and property was available when I needed access to meet with decorators. The field manager was amazing to work with; he kept his word and delivered on his promise. He seemed to care about the Pulte name and brand; ensured that constructions and inspections issues were addressed satisfactorily; and permits and certificate of occupancy documents were in order prior to closing. Workmanship, on the other hand, was lacking. As an example, owners are admonished to have a whole house humidifier. Yet none of the prep work was done for the installation. So, it will be more costly, time consuming and inconvenient to install one. Manufacturer's grade products are likely not the best. My furnace is so loud, I feel like I'm sleeping under the motor of a running train in Grand Central Station. I could go on ad nauseum with complaints. The long and the short, however, is that, from all appearances quality and functionality were sacrificed for glam and expediency. ... More

Made process of buying new home pleasant

Very happy with our new home!

Overall I had a great experience with Pulte. The team did a great job to ensure I was informed throughout the build process, took time to ensure I understood how my home worked and were honest with how things were coming along with the home. They were quick to answer, address and fix any concerns I had with the home as we went through inspections which was a huge plus and ensured I was satisfied with the home.

They say what they will do and they do what they say! Can't get better than that!