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Pulte Homes

Pulte Homes Reviews in Chicago, IL

What Chicago Homeowners Have to Say About Pulte Homes.

Read all 502 verified reviews from homeowners that built a new home with Pulte Homes in the Chicago area. Chicago homeowners have rated Pulte Homes an average 3.8 stars for the quality of their new homes and their commitment to customer service. You can read all of Pulte Homes's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

Pulte Homes

has 3.8 out of 5 stars in Chicago Area

502 Reviews in Chicago Area

Star Rating Breakdown

5 ★ 202

4 ★ 110

3 ★ 94

2 ★ 56

1 ★ 40

Ratings by Category

Overall 3.8

Quality 3.6

Trustworthiness 3.8

Value 3.6

Responsiveness 3.6

Pulte Homes in Chicago Area

View Homes

Customer Reviews

Poor workmanship!

  • Raffaela P.
  • Verified HomeBuyer
  • May 12, 2021
  • Vernon Hills, IL

I've been in my new home for six weeks. I've have had a lot of issues with my home, air conditioning does not work, no driveway yet, issues with the sliding screen door, pounding noice when heat is on and a lot of other issues. If I had do do it over again I would not buy a pulte home!!!!

Pulte Homes responded:
We are so disappointed to hear that you are having issues with your new home, especially since this should be such an exciting time. We would like to learn more about your concerns so we can address them accordingly. If you could please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information we would greatly appreciate it. Thank you. ^AH

Total Score 1

Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

Poor Customer experience

  • Anonymous
  • Verified HomeBuyer
  • January 21, 2020
  • Naperville, IL

Very poor customer experience before construction and Poor service after construction.. One time.. the Sales consultant told me to get out of the Sales office without any reason when I was asking some clarification, Change on the plan, and Requesting some documents for lot premium..(How it would be decided and any rule or process followed to come up with the premium amount.) About the HOA... They have specified the 2 digit number all time till before Closing.. and they strike out the HOA amount and changed to 3 digit number just before signing that HOA page time of closing. During walk ...

Pulte Homes responded:
We are very sorry to hear that you had a negative experience with the sales team and were given conflicting information throughout your home building journey. If there are any concerns we can help address or if you would like to provide any additional feedback, please don't hesitate to email socialcare@pultegroup.com. ^Abby

Total Score 1

Quality 1

Trustworthiness 1

Value 1

Responsiveness 1