Very poor customer experience before construction and Poor service after construction.. One time.. the Sales consultant told me to get out of the Sales office without any reason when I was asking some clarification, Change on the plan, and Requesting some documents for lot premium..(How it would be decided and any rule or process followed to come up with the premium amount.) About the HOA... They have specified the 2 digit number all time till before Closing.. and they strike out the HOA amount and changed to 3 digit number just before signing that HOA page time of closing. During walk ...

Pulte Homes responded:
We are very sorry to hear that you had a negative experience with the sales team and were given conflicting information throughout your home building journey. If there are any concerns we can help address or if you would like to provide any additional feedback, please don't hesitate to email socialcare@pultegroup.com. ^Abby

Total Score 1

Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

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Poor Customer experience