Pulte Homes Reviews in Chicago, IL

We love our home. Best house to fit our family and we feel lucky to have found this place.

Very helpful staff at every phase of development,

The quality of the house was disappointing. Uneven flooring, walls not straight or levels and the siding is not straight and has many bulges

Building with Pulte was just a great experience. The quality is incredible. The employees and trades were so helpful and friendly.

Field manager was outstanding with advocacy for the homeowner and responsive communication. Slower than expected sales reflect a less than ringing endorsement regarding the value for the price paid for this community. Reasonable quality of materials and workmanship overall, but some areas could have been better for the price of the house. Particularly disappointed that the drywall seams in the garage were not finished. Also, the double hung windows have a fixed upper half, making it extremely difficult to clean the outside. Also, the lack of outlets in the unfinished basement is troublesome. ... More

They were great, mostly kept to deadlines and built the house much faster than I expected. The quality was very good, but probably not "luxury" as described. The house shows beautifully, but everything is just a tiny bit smaller than it looks when you start living in it (showers, width of driveway, size of garage, dishwasher, sinks, etc) all feels smaller than it looks in the model. Very efficient, but I would not describe as luxury. Lots of things got pushed until after closing, but they are pretty good about keeping their promises and trying to respond to all issues.

Working with Nick & Anthony at Ashwood Crossing has been amazing !......extremely responsive & trustworthy.

i am not completely satisfied about the house for the price i paid. i upgrade a lot of stuff in the house, and as soon as i moved in I found out a few things started chipping and peeling, i called, emailed, texted, it took a month for me the get answer and i got an attitude too. this is my second Pulte home, i have to say i am disappointed. And if i get another house, it will not be Pulte.

A Five-Star Company

I found the process to be very frustrating. I had a lot of surprises of things that were considered upgrades but that I would have expected were included. I found the field managers nice but not empowered to make hard decisions when it was related to mistakes made in the field.

I’m very happy with the home Pulte built for me

Premium quality

Maybe we just don't understand about production homes but we find quality or workmanship issues pretty much everyday.

Very good service

We purchased a house we both liked, had it built and are about to move in.

Just moved in 3 weeks ago, some issues came up but were addressed promptly. House looks more beautiful than envisioned.

Pulte was very accommodating and responsive!

We had an overall good experience purchasing our home with Pulte. Throughout the process, the availability of staff was amazing and they answered our many questions. We were pleased that Pulte provides/partners with multiple services such as mortgaging and insurance. It helped make the process smooth as all of those parties can then communicate with each other. They also offered very competitive pricing in our situation. Some feedback I would give to new home buyers, especially in new construction, would definitely be to know what you want in a home, and what options are available for homes. The base structure of the home is very simple, so adding on options is almost necessary. The realtor does not know every single possible option (since there are so many), so it is definitely helpful to know what you are looking for. They have a list of available options handy, but even then, there are some options available that you can see if they can accommodate. In some cases, at least for our situation, there were items that overlapped each other and I feel like there could have been instances where we paid for two separate things, but really having one of them, covered the other (this happened a lot in the smart home aspect). Also, after moving in, there are some things where I think "oh I should have got that." But it wasn't something that was mentioned as an option, so it was hard to know everything in the beginning. The process definitely moves very fast. The craftsmanship was very good. They definitely put up a lot of quality homes, so they know what they are doing. Obviously mistakes can happen, so its important to speak up as soon as you notice an issue. I would say that there are some items that still need fixing after closing, but once you close, I feel like the responsiveness and timeliness of getting these things done definitely slows down as they are already on to the next house. ... More

good home

Mostly a good experience, however no one has contacted me about the issues we did have, which is greatly disappointing.

Great experience with the entire Pulte team! Everyone is very responsive and helpful.

Very pleased with our new home and Joe and Trevor and the team. It was a great experience!

Bonnie and Dylan where very good to work with and they did everything in their power to make this a wonder experience!

Not bad, a bit below my expectation.

It was a pleasure working with Pulte Homes throughout the entire home building process. The Pulte team was easy to work with, responsive to questions and very helpful. If you’re looking to build a high quality, new home, I highly recommend Pulte. The company is truly a class act.