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- Chicago, IL
Pulte Homes Reviews in Chicago, IL
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What Chicago Homeowners Have to Say About Pulte Homes.
Read all 499 verified reviews from homeowners that built a new home with Pulte Homes in the Chicago area. Chicago homeowners have rated Pulte Homes an average 3.7 stars for the quality of their new homes and their commitment to customer service. You can read all of Pulte Homes's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.
Pulte Homes in Chicago Area
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Customer Reviews
Experience and quality
- Thales F.
- Verified HomeBuyer
- May 13, 2021
- Bloomingdale, IL
Every step of the way we were surprised on how well thought out the buying, building and closing process was. The quality of the house is amazing and the warranties given were impressing. This was our first house bought and build and it will probably be the last, because the house turned out incredible.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Easiest home buying process
- Susan S.
- Verified HomeBuyer
- April 11, 2021
- Bloomingdale, IL
This is the third new construction home that we've built but the first with Pulte. It was, by far, the best experience we've had from sales to post-closing. Every step o the way, the team communicated with us and quickly responded to any questions. We learned things at our walk-through that we never knew about construction and wished we'd had the Pulte homeowner book with our first house. Since humans build houses, they are not perfect. However, the process for getting items addressed is easy, and the work is completed quickly.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Pulte Homes - Great experience would encourage anyone who is looking for a
- Riken P.
- Verified HomeBuyer
- March 03, 2021
- Bloomingdale, IL
Great experience would encourage anyone who is looking for a builder to give Pulte a call
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Everyone involved made the buying/building experience easy and fun.
- William B.
- Verified HomeBuyer
- January 06, 2021
- Wheaton, IL
We worked with Sales, Design Studio, Mortgage Title, and Construction. All departments worked well together and frequently followed up to see how everything was going.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
High expectations were met
- Christopher B.
- Verified HomeBuyer
- December 04, 2020
- Wheaton, IL
From the Sales Manager at our development to the Field Manager to the trades used to build our home, we had a very good experience. Any questions were answered promptly. You could sense that the Pulte team wanted to give you a quality home and for you, the consumer, to be happy and satisfied.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Pulte Homes - Everything got done in the time frame promised.
- James S.
- Verified HomeBuyer
- November 03, 2020
- Bloomingdale, IL
Everything got done in the time frame promised.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Excellent experience even though =not a custom built home.
- Jerome P.
- Verified HomeBuyer
- August 14, 2020
- Bloomingdale, IL
Excellent and well informed sales staff. Excellent construction manager who was most cooperative with every request
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Best Customer Service
- Nimesh G.
- Verified HomeBuyer
- July 21, 2020
- Bloomingdale, IL
Best Builder. Start to finish the construction our townhomes. Excellent job
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Satisfactory construction
- Anonymous
- Verified HomeBuyer
- June 11, 2020
- Naperville, IL
Recommended builder
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Skip
- Austen B.
- Verified HomeBuyer
- December 09, 2025
- Naperville, IL
Our sales associate Britta was incredible. She was so helpful and knowledgeable of the process that it took a lot of stress out of the purchasing our new home. We were fortunate to have her help us. The other person who helped tremendously was our Assistant Construction Manager Eric. He was always there to answer the questions about the construction schedule keeping us informed on every step of the process. When we had concerns or issues they were addressed quickly. Both my wife and I felt at ease knowing that he would give us a thorough explanation for our questions. Both Britta and ...
Pulte Homes responded:
Thank you for sharing your experience. We’re thrilled to hear how incredible Britta was in guiding you through the purchasing process and helping ease the stress of buying a new home! It’s also great to know that Eric kept you informed every step of the way, addressed concerns quickly, and provided clear explanations that gave you confidence throughout construction. We truly appreciate your kind words and recommendation, and we’re glad Britta and Eric made your homebuilding journey such a positive one! ^KH
Total Score 5
Quality 4
Trustworthiness 5
Value 4
Responsiveness 5
Good intro meeting, good design center meeting, good process
- James J.
- Verified HomeBuyer
- September 10, 2025
- Carol Stream, IL
Our house was constructed with the finest workmanship.
Pulte Homes responded:
Thank you for taking the time to share your feedback. We’re so glad to hear that your experience with the intro meeting, design center, and overall process was smooth, and that you’re pleased with the quality of workmanship in your new home! Congratulations on your new home, enjoy! ^KH
Total Score 5
Quality 5
Trustworthiness 5
Value 4
Responsiveness 5
Quality home right we’re we needed one
- Mark C.
- Verified HomeBuyer
- June 24, 2025
- Libertyville, IL
We had a time crunch to make selections for the construction crews. The staff were helpful in making sure we could get in, which was a trick from 1,000 miles away. They kept us informed as the build progressed and had a video walkthrough since we were so far away. A couple electrical items were cleared up quickly after closing and we are happy with our selections.
Pulte Homes responded:
Thank you for taking the time to share your experience with us. We’re delighted to hear that our team was able to support you throughout the process. It’s great to know that the video walk-through and ongoing communication helped make things smoother for you, and that any post-closing concerns were addressed quickly! Thank you again. ^KH
Total Score 5
Quality 3
Trustworthiness 5
Value 5
Responsiveness 5
Overall- wonderful and recommended!
- Anonymous
- Verified HomeBuyer
- April 15, 2025
- Plainfield, IL
I’m about 95% happy with my new home, and overall, it’s been a great experience! Everyone I interacted with was fantastic—especially the builder and the community, which really exceeded my expectations. The only hiccup I encountered was a lack of flexibility around the closing date. It was a bit stressful and frustrating at first, but thanks to the builder’s help, I was eventually able to get it moved. That alone speaks volumes about the kind of support you get with Pulte. Pulte has proven to be a great builder, and aside from the closing process (which I consider a minor bump), everything ...
Pulte Homes responded:
Thank you for taking the time to provide feedback for us. We are thrilled to hear that overall, you had a great experience, and the community exceeded your expectations. While we apologize that you had a bit of stress and frustration around the closing date, it's great to know that our team was able to support you! We truly appreciate your kind words and your recommendation! ^KH
Total Score 5
Quality 5
Trustworthiness 4
Value 4
Responsiveness 3
Great team at Winding Creek
- Kris V.
- Verified HomeBuyer
- December 25, 2024
- Batavia, IL
I had a great experience with the team at Winding Creek. They were very responsive, patient and provided answers to all the questions.
Total Score 5
Quality 4
Trustworthiness 5
Value 4
Responsiveness 5
Great experience from Sales to closing
- Barton T.
- Verified HomeBuyer
- November 30, 2024
- Lemont, IL
We had a great experience from the sales team, through the construction team. Peter was very helpful and we found him always available to answer questions and helpful in our decision making. Bryan was also great to work with as he was incredibly helpful, informative, and responsive.
Total Score 5
Quality 5
Trustworthiness 5
Value 3
Responsiveness 4
Bruce
- Bruce H.
- Verified HomeBuyer
- November 08, 2024
- Algonquin, IL
Happy with the overall experience from initial showing to closing. Pulte understood my out of state situation and allowed me to close in my home state of NV. Communication has always been positive up to and including today. I would highly recommend Homes to anyone looking for a quality project.
Total Score 5
Quality 4
Trustworthiness 5
Value 5
Responsiveness 5
New home buying experience
- Marcia G.
- Verified HomeBuyer
- November 07, 2024
- Lake Villa, IL
After living the the same house for 56 years, this was my first experience buying a new house. Amy and Dylan made the experience easy and they were responsive to all questions no matter how inane as was everyone working for Pulte. Definitely a 10/10 experience.
Total Score 5
Quality 5
Trustworthiness 5
Value 4
Responsiveness 4
Experience with Builder
- Sandra K.
- Verified HomeBuyer
- October 03, 2024
- Lemont, IL
I was pleased that Pulte could accommodate the closing a few days earlier. They went through the whole process a few times with us, and were very accurate
Total Score 5
Quality 4
Trustworthiness 5
Value 4
Responsiveness 5
Overall Good Experience
- Sharath N.
- Verified HomeBuyer
- September 26, 2024
- Mundelein, IL
All questions were answered and addressed especially the final walk-through of the home. Loved the experience. Thank you!
Total Score 5
Quality 4
Trustworthiness 5
Value 4
Responsiveness 4
Geetha
- Geetha M.
- Verified HomeBuyer
- September 26, 2024
- Algonquin, IL
Overall great . Pulte mortgage could have been better in communication that’s the only down side
Total Score 5
Quality 5
Trustworthiness 5
Value 4
Responsiveness 4
everything was explained to me about the model I went with its beautiful
- Vera V.
- Verified HomeBuyer
- September 09, 2024
- Lake Villa, IL
The building took as long as they said it would everything was explained to me on my walk though about the house Its a beautiful house and I am very happy here
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 4
On time delivery
- Vamshi K.
- Verified HomeBuyer
- August 03, 2024
- Plainfield, IL
Pulte stands by the timeline.
Total Score 5
Quality 4
Trustworthiness 4
Value 4
Responsiveness 5
Our construction manager Tyler has been very responsive to our concerns
- James N.
- Verified HomeBuyer
- July 05, 2024
- Libertyville, IL
The overall process went well no real issues or concerns items that need attention are being handled
Total Score 5
Quality 4
Trustworthiness 5
Value 5
Responsiveness 5
Dream Home
- Anonymous
- Verified HomeBuyer
- July 05, 2024
- Batavia, IL
We happened to stop by just as a deal fell through. We were able to get a finished home. We weren't able to pick anything about the house, but it fit most of our criteria. Brandon was very honest and never pressured us. Jesse was exceptionally helpful. He taught us how EVERYTHING in our house worked. We just wished we would have had some input as to when our lawn was put in--instead of rushing to get it in before the watering ban for the summer hit.
Total Score 5
Quality 5
Trustworthiness 5
Value 4
Responsiveness 4
My Home Buying and Closing Experience
- Anonymous
- Verified HomeBuyer
- June 01, 2024
- Bolingbrook, IL
We recently purchased and closed in on our home at Sawgrass. The entire process from identifying the lot, applying, bidding, signing purchase agreement to design options and changes during the process was straightforward and helpful sales staff made it easy. Lori as our sales consultant was great throughout. The time from signing purchase agreement to closing, did go very smoothly and they were able to meet the timeline promised. Closing process transition was also straightforward and overall no issues. Issues identified at the pre closing walkthrough and other inspections prior to the ...
Total Score 5
Quality 4
Trustworthiness 5
Value 4
Responsiveness 3
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