Pulte Homes Reviews in Chicago, IL

From the Day we booked till the day of closing we had zero trouble . The entire Pulte team of highland woods were instrumental in the this entire process . I have zero complaints so far and hope will have the same experience throughout. Special shoutout to Diane/Brian (pulte highlandwoods) and Vicky(Loan Team)

We had a bad previous experience with Pulte so we were originally not considering Pulte at all this time. We decided to look at the models anyways and fell in love. The customer service was so great right from the beginning. We expressed our previous concerns with Pulte and they walked us through how those things would be addressed. We decided to go with them and it was a great experience from start to finish. Great communication through emails, texts, and calls. Letting us know the timelines for everything. Now we have an awesome house in an awesome neighborhood. The only things if we were nit-picking would be that the light switches are in weird places and the paint job is not that great. But we are going to paint our own colors anyways. Highly recommend Pulte, especially this group of Pulte associates in our community. ... More

The staff within Trails of Woods Creek are fantastic. We are thrilled with our new home, however we've only been here for 2 months. Ask me again in 6 months.

Great Brand New Home! The builder kept us informed during the building process.

It's great Experience initial purchase to final move-in.

Pulte is great at responding to issues. Eric, at Pulte, has been a great partner.

Everyone at Pulte was easy to work with and did everything they could to make our experience a happy one.

Everyone we've encountered has been professional, intelligent, and kind. The overall process of working with Pulte - from the first day we toured a model home to the day we got the keys - was a great experience.

Great overall experience with Pulte

My experience was Pulte was great. They handed it over on time and we didn't had any issues. Overall, the process was very smooth. I'm happy with Pulte.

Easy to work with…very helpful

Everyone was very responsive and the quality was great as well. The only issue is the house was not designed with the owner in mind. There are a lot of inconveniently located items that Pulte was unwilling to change prior to construction. These items severely limit space.

From the sale through the material selection process and through construction, everyone we dealt with at Pulte was professional, knowledgeable, responsive and a pleasure to deal with. No construction process is perfect, but the minor items (not issues) that came up were handled quickly and professionally. I am in the construction business and I am thoroughly impressed with the Pulte Team and the quality of our new home

Over all great experience other than few mis communication regarding contract and what was included in contract, like simple things, only one garage door opener instead of two. Building a half million house and then leaving one garage as manual without telling or informing or giving it as an option. Over all still I would say 5/5 in almost every department. More so due to interaction with Nick, he has been great help. He is straightforward and very helpful at same time. Its because of him that over all experience for me has been the best.

From start to finish, our experience building with Pulte Homes has exceeded our expectations. Karen, our sales consultant, is a dream to work with! Sweet, attentive and so responsive. We stalked our home regularly, and really got to know the crew. They worked so hard, and took great pride in building our home. Our site managers, Brandon & Anthony, kept us looped in - and excited - each step of the way. We love the flow of our Riverton model, especially the ability to convert the large dining room to a roomy 1st Floor bedroom in the future - without losing garage space or the office! We love that the Owner’s Suite is tucked away from the loft & other bedrooms. My advice to those who haven’t built new construction before: ask for a complete list of options & upgrades before you lock in your structural choices! There are items you might not have considered: insulated garage & garage doors, upgraded garage door styles, oversized/taller exterior entry door. Many are structural and need to be selected early on, before flooring & counter tops. Visit models!!! Get ideas of cabinet colors & styles, and different floor plans. Thank you, Pulte, for building a home we can’t wait to grow old in! ... More

Pulte Homes leverages their strong experience to deliver high quality homes on an expedited schedule. Construction Managers maintain a high customer focus, ensuring all customer questions and issues are resolved promptly. Highly recommend!

Wonderful home. Excellent construction. Great people to work with from the Site Manager to the Sales Group

The building process was exceptional. I was informed every step of the way and felt I was a part of the process rather than a bystander.

Great experience with the entire Pulte team! Everyone is very responsive and helpful.

We had a time crunch to make selections for the construction crews. The staff were helpful in making sure we could get in, which was a trick from 1,000 miles away. They kept us informed as the build progressed and had a video walkthrough since we were so far away. A couple electrical items were cleared up quickly after closing and we are happy with our selections.

I had a great experience with the team at Winding Creek. They were very responsive, patient and provided answers to all the questions.

After living the the same house for 56 years, this was my first experience buying a new house. Amy and Dylan made the experience easy and they were responsive to all questions no matter how inane as was everyone working for Pulte. Definitely a 10/10 experience.

I was pleased that Pulte could accommodate the closing a few days earlier. They went through the whole process a few times with us, and were very accurate

Overall great . Pulte mortgage could have been better in communication that’s the only down side

We happened to stop by just as a deal fell through. We were able to get a finished home. We weren't able to pick anything about the house, but it fit most of our criteria. Brandon was very honest and never pressured us. Jesse was exceptionally helpful. He taught us how EVERYTHING in our house worked. We just wished we would have had some input as to when our lawn was put in--instead of rushing to get it in before the watering ban for the summer hit.