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Pulte Homes Reviews in Chicago, IL

What Chicago Homeowners Have to Say About Pulte Homes.

Read all 499 verified reviews from homeowners that built a new home with Pulte Homes in the Chicago area. Chicago homeowners have rated Pulte Homes an average 3.7 stars for the quality of their new homes and their commitment to customer service. You can read all of Pulte Homes's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

Pulte Homes

has 3.7 out of 5 stars in Chicago Area

499 Reviews in Chicago Area

Ratings by Category

Overall 3.7

Quality 3.5

Trustworthiness 3.7

Value 3.5

Responsiveness 3.5

Pulte Homes in Chicago Area

View Homes

Customer Reviews

Rahul

  • Rahul W.
  • Verified HomeBuyer
  • June 01, 2024
  • Plainfield, IL

Overall great experience , hence we are repeat buyers. This time closing was a bit of hassle due to system/ people lapses but rectified. Seasonal items took lot of time and with no/ less intimation of timelines. Some basic things like sod for lawn in backyard, latest appliances is a must for the price paid for the home- which was a disappointment. We had this is our previous home which was 25% lower in price

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Pulte new home

  • Lisa T.
  • Verified HomeBuyer
  • May 31, 2024
  • Lake Villa, IL

People say don't buy a new home in todays' market. Buy old if anything and renovate...new homes today are more expensive than ever before, and they are not built with the same quality, materials, workmanship, and integrity that they were years ago. I am here to say, while all of that holds a fractional amount of truth, Pulte really did their best in trying to uphold those values. We are happy with our final product - our new home. Today they incorporate more energy efficient and "green" aspects into building and for that we are thankful. I think certain aspects in new homes today are ...

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 4

Pulte-Sawgrass

  • Kaushik R.
  • Verified HomeBuyer
  • May 02, 2024
  • Bolingbrook, IL

We love the home so far!

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Overall a great experience. Kind of an old-fashioned small town look and feel.

  • Clayton K.
  • Verified HomeBuyer
  • May 02, 2024
  • Lake Villa, IL

We had been looking near Northbrook Il but were disapointed with quality and quantity available. With Pulte Homes we found just what we were looking for and at a great price! Dylan and his crew did a great job and I have never seen so many smiling happy workers. A sure sign they are being treated well.

Total Score 5


Quality 4

Trustworthiness 4

Value 5

Responsiveness 5

Russ

  • Russell K.
  • Verified HomeBuyer
  • April 11, 2024
  • Algonquin, IL

Kristen is wonderful to work with

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

Great Construction Manager

  • Gaurav S.
  • Verified HomeBuyer
  • April 03, 2024
  • Lake Zurich, IL

Kildeer Crossing is an awesome community in greater Chicago area. Proximity to great stores is making is one of the prime locations. I am highly impressed with Construction Manager Mr Garrison .. who takes pride in his work and navigate us with all the process in timely and humble manner. I would highly recommend Kildeer Crossings for new construction in Chicagoland.

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 4

Great Experience!

  • Christine L.
  • Verified HomeBuyer
  • March 06, 2024
  • Batavia, IL

We have had a great experience so far with out home! The only thing that has caused multiple problems for us are the windows. We received a cracked window and had to wait several weeks for it to be replaced. Our basement window leaks when it rains. And the windows are not completely sealed which causes airs to get through on the sides. Pulte as a whole has done a great job but not sure who they are using for their windows.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Great location

  • Rigoberto S.
  • Verified HomeBuyer
  • December 27, 2023
  • Aurora, IL

Communication was great throughout the process. Multiple touch points to visit the home while under construction. The house was delivered on time.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 4

Great experience working with Pulte

  • Nitin V.
  • Verified HomeBuyer
  • November 28, 2023
  • Plainfield, IL

From start to the end, we had a very good experience. Pulte home’s design team, architect team especially Eric- good guys to work with, very well focused. Pulte mortgage Ed and Laurie both are very helpful and good people, they know what they are doing. Ed is very kinda in all the manner. Pulte sales- I had a bit of issue with them, I believe one of the girl is not in the right job, she should be in collection business not in home sales.

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 4

Pulte Construction Managers go above and beyond for their clients.

  • Jerald D.
  • Verified HomeBuyer
  • November 21, 2023
  • Algonquin, IL

The Construction Project Managers: Anthony, Brandon & Tyler, were very professional and responsive throughout our entire build experience. They readily answered our questions, resolved any concerns, and made sure our home met the Pulte expectations. We felt they went above our expectations and we value their commitment to customer satisfaction and a quality build experience.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Dream home which turned to reality

  • Akash D.
  • Verified HomeBuyer
  • November 03, 2023
  • Elgin, IL

From the Day we booked till the day of closing we had zero trouble . The entire Pulte team of highland woods were instrumental in the this entire process . I have zero complaints so far and hope will have the same experience throughout. Special shoutout to Diane/Brian (pulte highlandwoods) and Vicky(Loan Team)

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Great Experience!!

  • Eric O.
  • Verified HomeBuyer
  • October 02, 2023
  • Algonquin, IL

We had a bad previous experience with Pulte so we were originally not considering Pulte at all this time. We decided to look at the models anyways and fell in love. The customer service was so great right from the beginning. We expressed our previous concerns with Pulte and they walked us through how those things would be addressed. We decided to go with them and it was a great experience from start to finish. Great communication through emails, texts, and calls. Letting us know the timelines for everything. Now we have an awesome house in an awesome neighborhood. The only things if we were ...

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Great experience

  • Anonymous
  • Verified HomeBuyer
  • September 30, 2023
  • Naperville, IL

The building experience was simple with all steps outlined. There was someone there to guide us throughout the year long process. Closing was very hectic and the dates were not very flexible, but it was overall a good experience. I was pleasantly surprised with the build quality and appearance of the home.

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 4

We love the Ascend model

  • Jeffrey M.
  • Verified HomeBuyer
  • September 29, 2023
  • Lake Villa, IL

We love our house. It would be nice if you uses eggshell paint though.

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 4

I like the new home

  • Anonymous
  • Verified HomeBuyer
  • May 05, 2023
  • Naperville, IL

Knowledgeable, responsible, trusted, respectable team and persons. I love the house and community.

Total Score 5


Quality 4

Trustworthiness 5

Value 3

Responsiveness 5

Philip

  • Philip K.
  • Verified HomeBuyer
  • December 14, 2022
  • Algonquin, IL

The staff within Trails of Woods Creek are fantastic. We are thrilled with our new home, however we've only been here for 2 months. Ask me again in 6 months.

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Smooth process

  • Revati D.
  • Verified HomeBuyer
  • November 04, 2022
  • Naperville, IL

Smooth process, good communication through different phases

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 4

Home at last!

  • Elizabeth O.
  • Verified HomeBuyer
  • October 12, 2022
  • Winfield, IL

We were lucky enough to get a great salesperson to start the process! Gina was amazing! She helped guide us through the whole process, answered our questions, and the result was a home we enjoy! The design center experience was wonderful. Pulte kept us informed the entire time during the building process and we closed in a timely manner. Look forward to many happy years in our new home!

Total Score 5


Quality 4

Trustworthiness 4

Value 4

Responsiveness 4

responsive

  • Walter R.
  • Verified HomeBuyer
  • October 06, 2022
  • Algonquin, IL

The entire experience was positive every step of the way, from the initial sales crew to the construction liaison and through to the final sale

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

Great Home!

  • Anonymous
  • Verified HomeBuyer
  • August 04, 2022
  • Vernon Hills, IL

Great Brand New Home! The builder kept us informed during the building process.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 4

Pulte Homes - Brandon and Becki at Prairie Woods are very helpful, responsive,

  • John S.
  • Verified HomeBuyer
  • July 27, 2022
  • Island Lake, IL

Brandon and Becki at Prairie Woods are very helpful, responsive, professional and made our build a pleasant experience. They are a great asset to Pulte Homes. We would build again with Pulte

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 4

Easy process

  • Santhisri A.
  • Verified HomeBuyer
  • May 14, 2022
  • Bolingbrook, IL

Went very from start to the end.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 4

Pulte Homes - A few areas look/feel rushed.

  • Anonymous
  • Verified HomeBuyer
  • May 11, 2022
  • Naperville, IL

A few areas look/feel rushed. Felt like work was squeezed in to make closing.

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

Pulte Homes - Our experience with the Pulte staff, sales and engineering has

  • Shyam S.
  • Verified HomeBuyer
  • May 08, 2022
  • Algonquin, IL

Our experience with the Pulte staff, sales and engineering has been exceptionally good.

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

Pulte Homes - Loved working with the people at Pulte!

  • Reza K.
  • Verified HomeBuyer
  • May 04, 2022
  • Algonquin, IL

Loved working with the people at Pulte! Everyone has been so helpful to us every step of the way.

Total Score 5


Quality 5

Trustworthiness 5

Value 3

Responsiveness 5