Pulte Homes Reviews in Chicago, IL

Very smooth home purchase experience from start to finish. We were included with every step of the process and were informed with the developments. The home was ready for closing at the tentative date provided without delays. The sales team and construction team are great to work with.

Tyler, project manager, was very informative and responsive. I had a smooth and enjoyable experience from start to finish.

There is a long list of issues, including faulty Procom Ethernet cables, large divots in the lawn that make it unsafe for play, water leakage in the basement and sunroom, and missing items from documented change orders, among other concerns.

Pulte stands by the timeline.

We had a great experience. Everyone was very professional. Lindsay gave us a tour of the model and helped us make the best decisions. Andrea is an awesome designer and helped us navigate through our various options. She could not have been better. Gemma helped us with closing documents. Tyler is the best. We really appreciated his help and guidance.

This is my first time owning a home. The house is big but it’s made as cheaply as possible, super sloppy work. The floor is what’s called a floating floor, so you have your little kids running around or you walk around, the entire floor shakes, kitchen silverware rattles. No attention to details, you will have crooked walls, some spaced are bigger than others and not symmetrical.

The homes are not worth the price. They are made of cheap materials.

Quality of materials and workmanship is just OK. Subpar if you look closely at the details. Once you close, it’s nearly impossible to get them to do anything for the warranty repairs.

This is one of the most basic home I have seen and bought. The only and biggest reason to buy is because of the school district. The workmanship and quality of the home is below-par. Coming from a Toll Bothers house, and the luxuries offered, quality, workmanship and flexibility with the floor plan, Pulte is on the opposite spectrum of this. I would say it's just a bare house even after adding a 100k of upgrades, nothing special about it. The list of shortcomings is pretty big and i wouldn't want to go into those details. One major challenge I am facing right now is the HOA and their bylaws. Pulte never provided the bylaws before purchasing the house, because they know if they would do that, quite a bit of people will either have second thoughts or might not buy because of the ridiculous bylaws. One shinning part in all of this process was the Pulte agent. She made herself available and guided and helped throughout the process. Lori is just amazing. Other than that getting mortgage from Pulte and working with them was a nightmare. The mortgage agent was more busy than the US President would be. It was a challenge to talk to her. The service managers are also very hard to get a hold of. You would think that, part of the process of buying from a national builder would be after sales service, which is barely there. I would say that I dont see myself living in this house after kids graduate from high school or if Toll Brothers start building houses in the same school district. ... More

The excitement of purchasing a new build was dulled by the high costs of any upgrades. The bundling of un-related items was also an issue. For example, we got to choose the color of our front door, but it was bundled with the color of the roof shingles. The house/lot was not completely ready on closing day. In fact, a month later the lot has still not been cleaned up from construction and the landscaping has not been started. The quality of the structure is yet to be determined, but we are disappointed with the quality of the paint that was used in the house. The appliances and fixtures throughout the house are of good quality. The Sales Associate was excellent in helping us through the process and communicating with us. The Customer Service Representative has been responsive to our inquiries. The Construction Manager was very helpful and open to suggestions prior to closing. However, since closing, he/she appears to be overwhelmed and is slow to respond. In conclusion, we know that the buying experience is different for everyone; ours has add its ups and downs. ... More

Ratings should not be required.

Overall the whole process was pretty easy and the people were great to work with

I've had several fixed or to be fixed issues with the home thus far. High speed in bathroom fan did not work, honeycomb leak in basement, sump drain had to have rocks removed from it, Master bathroom sink drain does not close, stripped screw on outside garage door handle, water running off side of roof and has not been looked at for almost 4 weeks, poor paint/patch job on outside garage door, crack on outside shower trim. Some of these I've not put tickets in for yet as I can only be around so often

The overall process went well no real issues or concerns items that need attention are being handled

We happened to stop by just as a deal fell through. We were able to get a finished home. We weren't able to pick anything about the house, but it fit most of our criteria. Brandon was very honest and never pressured us. Jesse was exceptionally helpful. He taught us how EVERYTHING in our house worked. We just wished we would have had some input as to when our lawn was put in--instead of rushing to get it in before the watering ban for the summer hit.

Buying a house from Pulte was an easy and hassle-free journey. When the house was being built, we were given information about every single thing and our opinions were taken through meetings. It was a very good experience! Thanks Pulte team.

I am still struggling to get done my home fixed after 40 days of closing.. never get positive response for all issues..

We recently purchased and closed in on our home at Sawgrass. The entire process from identifying the lot, applying, bidding, signing purchase agreement to design options and changes during the process was straightforward and helpful sales staff made it easy. Lori as our sales consultant was great throughout. The time from signing purchase agreement to closing, did go very smoothly and they were able to meet the timeline promised. Closing process transition was also straightforward and overall no issues. Issues identified at the pre closing walkthrough and other inspections prior to the pre closing were addressed appropriately. ... More

Overall great experience , hence we are repeat buyers. This time closing was a bit of hassle due to system/ people lapses but rectified. Seasonal items took lot of time and with no/ less intimation of timelines. Some basic things like sod for lawn in backyard, latest appliances is a must for the price paid for the home- which was a disappointment. We had this is our previous home which was 25% lower in price

Very smooth throughout the process! I was a quick move - in and Pulte homes did well to help me through the mortgage process and closing.

People say don't buy a new home in todays' market. Buy old if anything and renovate...new homes today are more expensive than ever before, and they are not built with the same quality, materials, workmanship, and integrity that they were years ago. I am here to say, while all of that holds a fractional amount of truth, Pulte really did their best in trying to uphold those values. We are happy with our final product - our new home. Today they incorporate more energy efficient and "green" aspects into building and for that we are thankful. I think certain aspects in new homes today are built even better then yesteryear. The main thing I want to say here is that many people worked their tails off in building our new home and above anything we appreciate those people. Without them, we would not be sitting in our new home today. Thank you everyone! ... More

The entire team led by Anthony and special mention to Justin and Brandon educated and guided us (new buyers) on the process and what to expect on this new home build.

There are many individuals ready to assist with concerns Responsive was outstanding

Pulte staff are well trained to provide their future owners a comprehensive process from sales to closing the deal.

Pulte was wonderful to work with! They made the home building process as simple as possible. I feel like I got a great home!