Pulte Homes Reviews in Indianapolis, IN

Overall, we really like our house. We have been in our house for almost 6 weeks and the kitchen still is not complete.

Make sure that the house is completely done before you sign off, regardless of promises. We are still waiting for fixes to be completed.

Take a home inspector with you before closing

The experience was stressful. The quality is average. Walls seem thin and it sounds like a herd of cattle when my children play upstairs and I’m downstairs despite the fact I have pretty laid back kids compared to others. All the doors were dinged up you when we moved in and no wood filler and paint can correct them even though that’s what they’ve done over and over. Whatever you do, do not upgrade your color of paint for the entire house, save that two grand and hire a painter to come paint your entire house with a satin paint after. They will only use flat paint and our house is a constant scratched up mess. The magic eraser is my best friend. It’s going to be far from perfect, so to have that in your mind will help. Not for the detail oriented like myself. At the end of the day I love my house I just would’ve rather known what to expect on some of these things but you living you learn. I hope if I ever have a friend build I can help them navigate the process to know what to spend money on and what to do after the fact. It’s very hard when you’re spending your hard earned money on things and you’re let down. They have a warranty company and so far we’ve called them five times and have never gotten a response. We had to go above the gal that is in charge of it and we got an answer to a couple questions but since then we’ve gone back to calling her and we get no response. It’s absolutely unprofessional and I’m just so over everything that I don’t even have it in me to worry about it the home issues. I have a life to live work to do and three kids to take care of. I’m just trying to except the flaws. ... More

Once moved in we have found simple things in/on the house that were finished with low quality. Also some of the building materials used are of low quality. For the price of the home, we've found the general quality to be far lower than expected. It is very disappointing.

My wife and I found a home in Trailside we really liked, we had noticed the neighbors fence looked like it was encroaching onto the property. I had mentioned this to everyone at Pulte we spoke with Sales, Field manager, Pulte Title company. and we were reassured it would be resolved. we have lived here 2 months now and I have made 4 calls to Title company to find out what actions are being taken to resolve the issue. He says he has contacted Legal and they would be in touch with me and still nothing.

Not impressed with this home.

Overall nice home but they do not allow for ANY customization which is a significant disappointment considering how expensive these homes are. They have a decent selection of finishes, but upgrades are costly from base selection and even basic items are costly to upgrade. Overall feel of house is nice and would only change a few things like increase the size of the garage and adjust layout of the basement if the builder would allow. Absolutely avoid Pulte Mortgage at all costs.

Should have 3 total walk throughs. Because when work isn’t done at 2nd walk through...and you are heading to closing, it puts you in a bind.

I still don’t have a mailbox! I was told it would be about 3 weeks. It is now 2 months. They put up a temporary but the post office will not deliver. I have to go to the post office to get my mail. I called but still no resolve.

All depends on how Pulte handles the problems AFTER the closing, we were told to wait one year before we can report any problem.

Craftsmanship is a lost art. From concrete issues to drywall there are plenty of ways that the quality could have been better

Pulte did a lot of things right but missed the mark on the finer details of completing the home. Work after the close is ongoing.

Pulte's finishes are weak at best. Their finishing work is suspect and truly they use low-grade products and market them as high-end finishes. If you love the neighborhood and location, just get a bottom-end house from them and have a contractor come in and do the upgrades. You'll pay less and actually get some qualified contractors to do solid work.

Once home is signed for Pultie s very slow to respond to home issues let along give direction on how to get things fixed. Been here 7 weeks and still no back yard. Pultie won’t come and fix things, like painting, leftover blue tape for 10 months! No one wants to take responsibility for home issues, granted they are little but paying what we did for a home we shouldn’t be treated this way.

My experience at the time of buying and after buying isn’t good and didn’t expect this kind of quality work

Bad responsiveness by those in construction leadership positions. Apathetic responses to concerns that were raised.

I'm not going in to detail, but it was average at best. The time to build the home was absurd. I also find it humorous that you have a link to help me write a "great review". Wow.

Somewhat disappointed with our new home buying experience, specifically with the receipt of the house after closing. House was not cleaned properly and extensive items were either missing or not done correctly. Our concerns have not been met with a sense of urgency.

Make sure everything is fine before you close. It is hard to get them to come by after closing. Do not rate until you have moved in!!

My house is a nice home, and some issues are being resolved. But they make more work for themselves by not addressing issues brought to their attention prior to completing a job. Ie. site manager told no insulation was in garage prior to drywall installed. Still put drywall up without insulation. Had to them blow in insulation which I feel is not as good of insulation as well as making so many holes in drywall that now finishing my garage walls will cost me more money. This is only one example. It’s issues like this that are dragging Pulte’s quality and satisfaction down. Communication during the building process is sorely lacking. ... More

Love our home now that’s it’s done but it was a long time coming that required a lot of oversight which was very frustrating at times.

I had a bad experience around closing time as there seemed like there was no coordination or communication between the involved stakeholders. Closing got delayed and since i was moving from out of state that made my experience even worse overall.

We love our home & the actual building process was great. We had a great sales rep & field manager that were professional, informed, and super helpful throughout. Now that we've been in our home a little over a month, we've reported minor things that need fixed on several occasions and haven't been able to get much of a response. We notified our field manager, customer care coordinator, filed claims online and have still not gotten anything resolved & barely a response back. I know the market is crazy right now & tons of homes are being built so they're very busy, but I'm honestly shocked and a bit hurt by the blatant disregard. At this point, I'd say that overall Pulte is great up until closing. Once they have your money & everything's signed, it seems like they no longer care about how they treat you. I have no regrets about anything, am just a little disappointed. I expected more.. ... More

Pulte needs to slow way down on the build process. While we have found Pulte responsive to fixing things, it seems we are always discovering things that aren't right. It definitely does not make us feel like our investment matters when we see so many cut corners and inconsistencies.