Pulte Homes Reviews in Indianapolis, IN

We are 3 months post closing on our new construction home and have multiple outstanding issues that are yet to be corrected. If you like empty promises and poor workmanship Pulte can help you there. This is the 3rd new home that my wife and I have built and has been by far the worst experience we have had.

I Have two verbal conversation about warranty issues along with a submitted ticket over 10 days ago without response.

Thanks for everything great job l proud owner home from pulte and good fast Finicil

After our experience we wouldn’t recommend Pulte to anyone. Based on quality, difficulty to work with, lack of transparency, and neglecting to fix things.

Don’t buy Pulte!!! Don’t buy Pulte!!!

The paint its really trash there’s stain and hole everywhere and also the appliance didn’t work either and its really hard to pls them

Specially communication everything was smooth

Overall, our experience with Pulte was decent-to-good. The home and feature selection process was easy and informational. We did have delays in supplies (prolonged closing by 4+ months), which was frustrating, but the communication was frequent and transparent throughout the delays. We would have appreciated some sort of concession in price/compensation, but that was never offered. Our construction liaison also transitioned halfway through the project, which provided some anxiety, but our new liaison did a great job picking up where the old one left off. During our final walk-through, we were able to point out a lot of the inefficiencies with the house, which got fixed for the most part, but there are still some issues. Our kitchen cabinets are slightly slanted and some of the bathroom counter drawers don’t remain shut. Also, some of the wood around the counter space is damaged, which is frustrating for a brand new house. Finally, our bathroom mirrors, closet shelving and toilet paper holders were delayed by about 3 months. ... More

From the sales team, field manager, to mortgage, the whole experience was bad. Through the long and delayed process, we had 2 sales people, 3 field managers, and 2 loan officers. Communication within the pulte team is non-existent and communication with the customer is equally as bad. Utility location is inefficient and materials used to build are cheap. I do not recommend Pulte

The People I dealt with through the entire process were all amazing! Courteous, professional and attentive!

Second house with Pulte. Totally different experience this time. We knew there would be delays due to worker shortage and supplies. Our house did get delayed and we were ok with with. There is a total lack of communication on everything. We closed with our house not being complete. We have a work order to finish the house. It has been 8 weeks and we have had a couple things done. But now Pulte has stopped with completing our house.

Would not build with Pulte again. Many of the subcontractors did poor quality work and much of it had to be done redone several times. Significant issues remain 30 days after closing.

Not very happy with the quality already. Already showing signs of not being a well built house.

Overall a wonderful home for our retirement. We would like to see a little more responsiveness the finishing touches to our home, but we love the home overall.

Love our new home so much!

Poor all around. poor quality. poor experience with repairs. never again

do not close on your loan until everything is complete finished to your satisfaction

Zach was amazing to work with. Very thorough and always answered quickly!

During the build process, the field manager did not communicate with me; and when I called or emailed; he didn't promptly get back to me; if at all. Since closing, he hasn't followed up promptly when I reach out. And the list of items that still need to be done/corrected, hasn't been addressed. It is beyond ridiculous

Pulte stayed on schedule and delivered what they said they would.

The home appears to be built well. There were several small issues to do with general clean up and plumbing. The appliance supplier is horrible and had we payed closer to the contract I would have had second thoughts. We have been here for almost 2 months now and all is fixed except for the microwave.

Had a great field manager and construction manager. Definitely professional and dependable

Great home buying experience with Pulte. Overall Good customer service and professionalism. Few items were on back order and could not finish the house on time.?but it could be due to CoVID too.? Will buy again from Pulte

Pulte homes are unique

Well organized buying and build process. People are exceptional in every position. Strongly recommend.