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- Indianapolis, IN
Pulte Homes Reviews in Indianapolis, IN
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What Indianapolis Homeowners Have to Say About Pulte Homes.
Read all 646 verified reviews from homeowners that built a new home with Pulte Homes in the Indianapolis area. Indianapolis homeowners have rated Pulte Homes an average 3.5 stars for the quality of their new homes and their commitment to customer service. You can read all of Pulte Homes's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.
Pulte Homes in Indianapolis Area
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Customer Reviews
Home
- Peterson J.
- Verified HomeBuyer
- August 03, 2024
- Brownsburg, IN
Nice looking home in a good neighborhood I recommend others to buy their future home from Pulte everything look nice inside the home
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Note the model of your neighbors.
- William G.
- Verified HomeBuyer
- July 16, 2024
- Fishers, IN
For the most part the workmanship and responsiveness to issues has been pretty good. Seems like the materials used could be a higher grade, like the mirrors, faucets and towel bars. Be sure to be careful as to what lot and model you and both of your neighbors choose. In Fishers at the Remington we have our neighbor with a large open covered patio on the northwest corner of their house and our master bedroom is on the southwest corner of our house. So any noise comes straight to our bedroom. Also, the top soil was removed before the houses were built so the yard is nothing but rocks of all ...
Total Score 4
Quality 4
Trustworthiness 4
Responsiveness 4
Great team
- Michael R.
- Verified HomeBuyer
- July 13, 2024
- Whitestown, IN
Sales (Jason), Construction (Hayden) and Title (Jennifer) were all efficient, helpful and professional. We could not have asked for a better experience. We love outr Pulte home!
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
New Home Purchase
- Susan M.
- Verified HomeBuyer
- July 12, 2024
- Westfield, IN
The entire Pulte team made the purchasing process painless and seamless. Each department from buying/touring properties, financing, mortgage, to working with my construction manager, and finally closing all went better than expected. The entire team was very communicative and responsive.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Three issues
- Timothy W.
- Verified HomeBuyer
- July 06, 2024
- Whitestown, IN
The house was not clean even after some items were noted previously, The landscapers turned off my irrigation setup twice when working on my yard and my neighbor's yard and never turned it back on causing the grass to brown. There was no orientation to where my mailbox is and the numbers and locations for the mailboxes are a extremely unorganized with no logical progressive format.
Total Score 4
Quality 5
Trustworthiness 5
Responsiveness 4
Great Follow Up
- Silas P.
- Verified HomeBuyer
- July 05, 2024
- Brownsburg, IN
Great follow up from the team here. Questions were answered very quickly and concerns were addressed upon request.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Mixed Experience with Pulte Homes: Buyer Beware of Unfinished Details and Maintenance Delays
- Manoj K.
- Verified HomeBuyer
- July 02, 2024
- Brownsburg, IN
My experience with purchasing a spec home from Pulte Homes has been mixed. Initially, the salesperson who assisted me was very pleasant and helpful throughout the buying process, which was reassuring. However, upon moving into the house, I encountered several issues that have been frustrating to deal with. One of the most surprising discoveries was that the kitchen exhaust was not installed. When I raised this concern, I was informed that it wasn't included in the specifications for the home. Frankly, I find it hard to believe that any modern home would be built without such a basic ...
Total Score 3
Quality 3
Trustworthiness 2
Responsiveness 3
Mulue
- Mulue A.
- Verified HomeBuyer
- June 08, 2024
- Brownsburg, IN
Really a good house thy have at pulte
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Building process was very quick
- David V.
- Verified HomeBuyer
- June 03, 2024
- Noblesville, IN
Building process was very quick and on time.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Great experience
- Kikelomo O.
- Verified HomeBuyer
- June 01, 2024
- Avon, IN
Our builder did an excellent job in making our new home befitting, the only issue I have is they didn't use the right brick that we picked and the sales rep didn't upgrade our door handle as discussed with the builder, but overall,I had a good experience.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 4
Ms
- Charlyn M.
- Verified HomeBuyer
- May 31, 2024
- Whitestown, IN
Super team to work with!
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
All a pretty good experience.
- Elizabeth D.
- Verified HomeBuyer
- May 31, 2024
- Whitestown, IN
Been in home approx 1 month and week. I didn't notice this on the walk thru, but there are some areas now where I can see the tape in the ceiling and even some small cracks.
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
Great House, but poor customer service
- Zachary C.
- Verified HomeBuyer
- May 09, 2024
- Westfield, IN
I've been trying to get a couple settlement holes in my yard for two months now. I had a weather letter at closing for them to finish the final grade of my yard after closing. Very disappointed but not really surprised.
Total Score 3
Quality 5
Trustworthiness 1
Responsiveness 1
Not pleased
- Anonymous
- Verified HomeBuyer
- May 04, 2024
- Westfield, IN
10% of non-refundable earnest money required. Had to complain numerous times during the building process on many issues to get it fixed. Kept asking good feedback on the survey both construction and mortgage process. The construction manager stopped responding right after the survey was completed even though there are some items that still need to be fixed. I am not going to recommend Pulte homes to my friends.
Pulte Homes responded:
We were so disheartened to read your review as this is certainly not the experience we want you to have. We'd really like an opportunity to discuss this feedback with you and try to make things right. Please email us at customersupport@pultegroup.com with a brief summary of your concerns, along with your contact information. ^TP
Total Score 1
Quality 2
Trustworthiness 2
Responsiveness 1
Positive
- Anonymous
- Verified HomeBuyer
- May 03, 2024
- Fishers, IN
The most important things, like structure, etc. were great. Quality of the most important things were great. Considering the cost of the house, the quality of the woodwork and the installation was not as good as I expected. Also the closets had wire shelves. Considering the cost of the house, getting wire shelves was not acceptable. The installation of the yard could have been a lot better. There are rocks, holes, etc in the yard. I'm going to have to rework a lot of the yard on my own. But like I said, the most important things were great.
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
Ms
- Anonymous
- Verified HomeBuyer
- May 02, 2024
- Brownsburg, IN
Tabitha in the beginning made my walkthrough efficient. Austin has made everything after signing easy. I’ve had a few issues, but were resolved within a week.
Total Score 4
Quality 4
Trustworthiness 4
Responsiveness 5
Could have been better but were content
- Amanda T.
- Verified HomeBuyer
- May 02, 2024
- Brownsburg, IN
We had a great project manager even after closing he addressed issues caused by a contractor after closing which we appreciate. We were a little upset to find out the pond isn't stocked with fish…. Even tho the sales people told us we could fish in the pond. This was a main reason we bought on a pond. That is why the trustworthiness rating was lower. I don't feel like sales has all the facts. For the most part the build quality was pretty good there were some minor things missed that of course we noticed after close, such a walls were not re pached well around window corrections and a ...
Total Score 5
Quality 4
Trustworthiness 4
Responsiveness 5
Buying process was seamless. Sales agent and construction manager were able to answer all my questions and resolved my concerns in timely manner.
- Parth P.
- Verified HomeBuyer
- May 02, 2024
- Avon, IN
Great experience overall! I would definitely recommend pulte homes in Avon.
Total Score 5
Quality 3
Trustworthiness 4
Responsiveness 5
Great beautiful and calm (feminine) Cool beautiful and calm (male)
- Yudymar B.
- Verified HomeBuyer
- May 02, 2024
- Avon, IN
very quiet and beautiful .,,,,
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Great experience
- Thomas H.
- Verified HomeBuyer
- May 02, 2024
- Brownsburg, IN
Great experience and will definitely refer Pulte to others.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Nice home poor build quality
- Adrian A.
- Verified HomeBuyer
- May 02, 2024
- Brownsburg, IN
Homes layout is a hilltop which has a nice layout, however the quality of the home is poor, paint had many issues, drywall texture was cracking was supposed to be fixed before closing and only some of it was fixed. Sewer smell coming from all the sinks.
Total Score 4
Quality 2
Trustworthiness 3
Responsiveness 3
Rushed to sell the house with broken window and missing features
- Anonymous
- Verified HomeBuyer
- April 19, 2024
- Zionsville, IN
Builders were in a rush to sell the house. There was a broken window which they were aware of however did not fix. In addition contract had a ring door bell included. They refused to push the closing date regardless of these features not being present. It has been 2 months post closing and both things have not been fixed. Have reached out to them many times however it still has not been addressed. Definitely a terrible experience and would not recommend to anyone
Pulte Homes responded:
We apologize if you've been having a hard time getting in touch with our warranty folks, but we can help with that! Please send an email to customersupport@pultegroup.com with your address and contact info so we can assist. ^TP
Total Score 2
Quality 2
Trustworthiness 1
Responsiveness 1
I would rate it at a solid 3.5 great on small things, potentially big thing, not great.
- Deborah B.
- Verified HomeBuyer
- April 12, 2024
- Plainfield, IN
Pulte Homes has been very responsive to all of our concerns. The only complaint I have is our siding. Have asked for three weeks now to have someone look at a concern we have with some of our siding. Our warranty person has sent a few requests to the siding person but have not heard from them after three weeks. Everyone else has been quick to respond and contact us. This lack of communication on the contacts part for the siding is concerning for us.
Total Score 4
Quality 4
Trustworthiness 4
Responsiveness 3
Excellent
- Joelcir A.
- Verified HomeBuyer
- April 10, 2024
- Noblesville, IN
Great company, helpful professionals
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Love our community and home not impressed with quality
- Gilbert S.
- Verified HomeBuyer
- April 06, 2024
- Whitestown, IN
We love the Cardinal Point Community and lifestyle associated with it. Our home plan is perfect for us however the quality is not what it should be for the price paid. We have been told we can't request service unless it is something major so we are living with sticking doors, uneven paint, poor drywall finish (garage is atrocious), cracking driveway among other issues.
Total Score 3
Quality 2
Trustworthiness 4
Responsiveness 2
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