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Pulte Homes Reviews in Indianapolis, IN

What Indianapolis Homeowners Have to Say About Pulte Homes.

Read all 562 verified reviews from homeowners that built a new home with Pulte Homes in the Indianapolis area. Indianapolis homeowners have rated Pulte Homes an average 3.5 stars for the quality of their new homes and their commitment to customer service. You can read all of Pulte Homes's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

Pulte Homes

has 3.5 out of 5 stars in Indianapolis Area

562 Reviews in Indianapolis Area

Ratings by Category

Overall 3.5

Quality 3.4

Trustworthiness 3.4

Value 3.5

Responsiveness 3.2

Pulte Homes in Indianapolis Area

View Homes

Customer Reviews

Pulte Homes - Wish that more “upgrades” such as soft close kitchen drawers

  • Anonymous
  • Verified HomeBuyer
  • July 05, 2022
  • Zionsville, IN

Wish that more “upgrades” such as soft close kitchen drawers were part of the basic home package at this price point ($500k+).

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 4

Pulte Homes - Overall a wonderful home for our retirement.

  • James H.
  • Verified HomeBuyer
  • November 23, 2021
  • Brownsburg, IN

Overall a wonderful home for our retirement. We would like to see a little more responsiveness the finishing touches to our home, but we love the home overall.

Total Score 5


Quality 4

Trustworthiness 4

Value 5

Responsiveness 4

Pulte Homes - Pulte has been closing many homes without final finishes.

  • Anonymous
  • Verified HomeBuyer
  • October 27, 2021
  • Fishers, IN

Pulte has been closing many homes without final finishes. They need to review little details before closing and finish work before buyers move in. There shouldn't be rush at the very end to close home. There is nothing major but it affect quality.

Pulte Homes responded:
Thank you for this feedback.

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 4

Great Experience

  • Michael R.
  • Verified HomeBuyer
  • October 27, 2021
  • Noblesville, IN

The homebuying experience with Pulte was great and easy. We got weekly updates and any questions we had while building the home were answered within a day. The sales rep and field manager we had were very attentive to our needs. My best piece of advice would be to visit all of the Pulte neighborhoods in the area and try to price out options in each neighborhood before you decide what you want. This way you get to hear different options from different Sales Reps that you may not have known about otherwise.

Total Score 5


Quality 5

Trustworthiness 4

Value 5

Responsiveness 3

Communication

  • David W.
  • Verified HomeBuyer
  • September 07, 2021
  • Brownsburg, IN

It was nice to have good communication with the builder and their managers. Quick answers to tough questions were not uncommon.

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 4

There is a lack of quality control in work done for the finishing details around drywall, paint, landscape and grout

  • Mario E.
  • Verified HomeBuyer
  • July 28, 2021
  • Fishers, IN

Jodee was excellent to work with and timely with all my requests, the mortgage team was friendly and helpful my field manager was quick to take action for any issues but seemed to lack the time to ensure the quality of the work being done. Overall good experienced team but maybe the amount of construction might be impacting quality.

Total Score 5


Quality 3

Trustworthiness 5

Value 4

Responsiveness 5

Whenever we hit a bump in the road

  • Zachry K.
  • Verified HomeBuyer
  • January 09, 2021
  • Westfield, IN

I was impressed during the build by the responsiveness to fix things when things didn’t go quite right. Stuff always happens during a build but it is how it’s handled and the honesty that concerns me the most. Each instance was handled the right way the first time. I was impressed.

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 4

They treat their customers with respect and appreciation.

  • Leigh D.
  • Verified HomeBuyer
  • December 02, 2020
  • Fishers, IN

Fairly easy process. I've always heard that building a house was a nightmare. This was not my experience. Any issues that came up were addressed in a timely manner. Communication was clear.....it may take a day or two to hear back on something....but this crew is slammed busy so that didn't bother me. Finding a lot of cosmetic drywall issues now that I'm living in the house, but will get these handled at my 1 yr inspection. Other minor issues have been addressed in a timely manner. My advice is to visit often and inspect even more. Catch things as early as you can to avoid any major ...

Total Score 5


Quality 3

Trustworthiness 5

Value 4

Responsiveness 5

ROM 2019

  • Nicole C.
  • Verified HomeBuyer
  • August 07, 2019
  • Westfield, IN

Very pleased with the quality of my new home.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 3

Pulte new home buying experience

  • Toyin A.
  • Verified HomeBuyer
  • September 06, 2024
  • Zionsville, IN

The buying process was smooth. The sales team went above and beyond to earn my business. Because of the nature of my job, I would arrive just before the closing hour and Jim would not complain but would answer all my questions and walk me through some homes being built to help me understand the floor plans, despite the freezing winter cold. Pulte mortgage was a good experience. Uploading documents was easy. I wish they have a means to monitor their interest rates to better inform home buyers the best time to lock-in their rates. Quality of the home is good. I would rate it as 4/5 because ...

Total Score 5


Quality 4

Trustworthiness 4

Value 4

Responsiveness 4

Buying process was seamless. Sales agent and construction manager were able to answer all my questions and resolved my concerns in timely manner.

  • Parth P.
  • Verified HomeBuyer
  • May 02, 2024
  • Avon, IN

Great experience overall! I would definitely recommend pulte homes in Avon.

Total Score 5


Quality 3

Trustworthiness 4

Value 4

Responsiveness 5

Expectation met.

  • Anonymous
  • Verified HomeBuyer
  • November 29, 2023
  • Avon, IN

Building quality was great with exceptional design that wow folks.

Total Score 5


Quality 4

Trustworthiness 4

Value 4

Responsiveness 4

Pulte Homes - We have built two homes with Pulte.

  • Jamie D.
  • Verified HomeBuyer
  • July 29, 2021
  • Westfield, IN

We have built two homes with Pulte. And overall they have a quality, well built product. The staff members that we worked with were fantastic!!!

Total Score 5


Quality 4

Trustworthiness 4

Value 4

Responsiveness 4

Some was good and some was bad

  • Steven D.
  • Verified HomeBuyer
  • September 26, 2023
  • Brownsburg, IN

My Builder Representative in the office was AMAZING. The experience was WONDERFUL. I was kept informed as much as possible, and I felt like the rep took great care in making sure I had a GREAT EXPERIENCE. On the other hand, the person who was supposed to keep me notified on the progress of my house and the periodic inspections did the worst job I've ever experienced. I was not informed about any of the steps. I was forced to call the office to determine what progress was occurring. Finally, the landscaping leaves something to be desired. My yard had deep footprints in it where ...

Total Score 5


Quality 3

Trustworthiness 4

Value 3

Responsiveness 5

Pulte Homes - I love my home, everyone was very nice and professional, my only

  • Stacy P.
  • Verified HomeBuyer
  • August 03, 2022
  • Brownsburg, IN

I love my home, everyone was very nice and professional, my only issue is I have been in my home for almost two months and some things that were suppose to be done has not gotten done yet.

Total Score 5


Quality 4

Trustworthiness 4

Value 4

Responsiveness 3

Built Too Fast And Poor Workmanship

  • Gary N.
  • Verified HomeBuyer
  • February 04, 2023
  • Westfield, IN

The contractors that built the home are careless and don’t consider the home is for the future homeowner and not for them. Nails and cigarette butts are strewn on the side of the driveway. Certain parts of the house is incomplete, and this is NOT due to supply issues. Very disappointing.

Total Score 5


Quality 2

Trustworthiness 3

Value 3

Responsiveness 3

Default problems

  • Ramandeep S.
  • Verified HomeBuyer
  • January 12, 2023
  • Brownsburg, IN

I face multiple problems. I call at helpline desk , email them , but still waiting let’s seee how it takes more

Total Score 5


Quality 1

Trustworthiness 3

Value 3

Responsiveness 2

Mr

  • Kazeem A.
  • Verified HomeBuyer
  • October 05, 2022
  • Brownsburg, IN

Honestly I just spent a month in the new home and all the stairway is cracking and I remembered I told the building manager about this during home walk. I hate the noise that came out of stairway whenever am going up and down the house.

Total Score 5


Quality 1

Trustworthiness 1

Value 3

Responsiveness 4

Good house experience

  • Christie S.
  • Verified HomeBuyer
  • February 02, 2023
  • Whitestown, IN

Scott was very professional and helpful. He walked with me and explained many features of the house.

Total Score 4


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Delays can be frustrating.

  • Lloyd G.
  • Verified HomeBuyer
  • November 04, 2022
  • Fishers, IN

The building process ran into delays (Covid) that were frustrating but not necessarily Pulte’s fault. In the end, our construction manager, Jen, worked so hard to make sure things were done before we closed. She continues to work hard on some small issues that have come up after close and she is committed to making sure our house is perfect.

Total Score 4


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Pulte Homes - I am very happy with my new Pote home.

  • Anonymous
  • Verified HomeBuyer
  • June 01, 2019
  • Noblesville, IN

I am very happy with my new Pote home. The building quality is excellent. The only negative is that Pulte rushed me through the process of selecting structured and unstructured items. The turnaround was too quick,, which was two and three weeks. For such a large price investment, we need more time.

Total Score 4


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Three issues

  • Timothy W.
  • Verified HomeBuyer
  • July 06, 2024
  • Whitestown, IN

The house was not clean even after some items were noted previously, The landscapers turned off my irrigation setup twice when working on my yard and my neighbor's yard and never turned it back on causing the grass to brown. There was no orientation to where my mailbox is and the numbers and locations for the mailboxes are a extremely unorganized with no logical progressive format.

Total Score 4


Quality 5

Trustworthiness 5

Value 5

Responsiveness 4

Tabatha, our building manager, was very responsive and available to our questions or concerns. Highly recommend her!

  • Robert G.
  • Verified HomeBuyer
  • December 20, 2023
  • Brownsburg, IN

Very satisfied with the quality build of our home. All issues we did find during our "celebration" were corrected before our closing date. Home was finished on time!

Total Score 4


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

New home that was built for us

  • Johnathan R.
  • Verified HomeBuyer
  • July 06, 2023
  • Fortville, IN

Nick did an awesome job Making sure every thing was done in a timely fashion He also explained things about that we didn’t understand Niccole was a great salesperson We would highly recommend her to friends for a new home

Total Score 4


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Great

  • Adesola G.
  • Verified HomeBuyer
  • January 12, 2023
  • Brownsburg, IN

It was a Brilliant ideas

Total Score 4


Quality 5

Trustworthiness 5

Value 5

Responsiveness 4