Pulte Homes Reviews in Indianapolis, IN

After reported the issue as part of new home warranty, it took a long time to schedule the service. Hope Pulte Homes take care of customers even after purchasing a house.

We love our new home. Only minor issues and most are resolved. The post closing issues are being handled rather quickly. Biggest complaint was not being able to get minor changes. We wanted a couple extra outlets in cleaning closet and storage closet. Not happening! Wanted to hang our Dyson vacuum inside the cleaning closet out of the cold garage. That was mission impossible. I use the under stairs closet for my crafting supplies. Wanted a second light or an outlet for a lamp there (saw it in a model). Again mission impossible. But, overall we love our forever home.

It was a great experience with Pulte for our new Home. Throughout the process from sales, to construction, mortgage, and closing all the concerned people have provided me with great and complete information which was helpful in making decisions. All are experts in their respect areas from Pulte and helped me in whole of my buying , construction and mortgage and closing process.

Responsiveness to issues is very slow

Location and floor plan were the draw for our Pulte home purchase. After we put money down on the lot we heard throughout the design process they are a production builder. That is for sure. From limited design selections if you do not want gray to the half bath fan that never shuts off to a light switch placed in the middle of a wall forcing you to stretch to turn on, thoughtful living was not executed. Overall we can walk through our home which is expensive and see details that do not match the price we paid.

Nick did an awesome job Making sure every thing was done in a timely fashion He also explained things about that we didn’t understand Niccole was a great salesperson We would highly recommend her to friends for a new home

Our sales rep was wonderful! Our project manager was great. Everything else is average at best. Paid a premium but don't feel like we got what we paid for. Pulte also goes for the cheapest things possible to keep their profit margins high. Would not recommend as my #1 choice

Very poor on most points. Ryan our sales manager was fantastic. Other than that poor.

Pulte Mortgage was great to deal with, very professional and efficient. Everyone was so nice

The result was really good and we are happy to trust them to build our home

It was a nice experience.

Overall, a good experience. House was done quickly, most issues addressed in timely manner. Pulte Mortgage process was cumbersome, took a long time. Some included features were dated and very basic, designed to make you feel the need to upgrade. But overall we have been mostly pleased and love our new home.

Straight forward process. Took awhile for the seed and sod to be placed but this was due to the weather. Updates would have been appreciated.

Building with Pulte homes was overall a great experience, our project manager Mitchell was great and kept us updated throughout. Since finishing the build, I have submitted a maintenance request for them to come check a leak from the sprinklers they just installed but I never got a reply.. hopefully they will sharpen up in after care, but the overall build process was great.

Overall is good, there is couple some small details that is not so good, but sales and construction manager are very easy to talk and reply very quickly.

The worst build process I’ve ever been through in my life. Too many issues to type but all it takes is one look through my history. Since I’ve been in the home (2 months), I’ve already had a ceiling leak in my master bath, electrical problems (outlets not working in all bathrooms, window still not fixed that was on closing detail, landscaping not completed. I would not and will not recommend Pulte, not even to my worst enemy.

sales rep and construction suprv kept us updated throughout building timeframe.

Very poor response to many issues. Hot water issues appliance issues. We need for somebody to follow up now

Once home is signed for Pultie s very slow to respond to home issues let along give direction on how to get things fixed. Been here 7 weeks and still no back yard. Pultie won’t come and fix things, like painting, leftover blue tape for 10 months! No one wants to take responsibility for home issues, granted they are little but paying what we did for a home we shouldn’t be treated this way.

Really not happy with the awful conditions of the front and the back yards of my new build house since we closed in March . We still don’t have any sods in front and any seeds in the back, landscaping never got done for 2 months since we closed. The front yard is still full of mud, trash, black plastic bags, water retainer bag, plastic bottle full of pee, big rocks, gravels and dirts from when the house was being built!! We’ve been told by the construction manager that it will get cleaned and fixed but nothing actually got done!! Being a first time home buyer, I will definitely learn a lot from this bad experience! Won’t do it again! Even the neighbors upset about the situation! Pulte needs to do a better job! ... More

All-round remarkably positive buying experience.

Overall a good company to buy from. I felt as though our Pulte contractors were doing the best they could but seemed to have too much going on to be quick at handling some of our punch list items post closing. They were always quick to respond to a message or call about something that needed to be fixed or worked on, but the time to get it resolved at the home wasn't always the quickest. The worst quality issues overall were little things that should have been easy to remedy, the paint and caulk. the subfloor on the second level is noisy to walk on it. Constantly creaking to walk around. (I don't think the builders used screws or glue to join the subfloor to the supports) The painters who worked on this home took no time to tape out edges or even repaint walls that had poorly color matched touch ups. Additionally, the windows needed to be caulked better several cracks and seams. I know these things sound trivial, however buying a model property from a reputable home builder makes you think that they would have contractors with better attention to detail. Overall, happy with the home and glad we bought it but nothing is perfect but there is always room for improvement! ... More

I rate my new home buying and built experience with pulte as 3.2/5.0

We've lived in our home for over a month now, and items that were not finished when we closed are still not fixed. Over promise, under deliver, that's the Pulte way.

Probably a less common experience as we purchased a spec home. Home was finished about 10 days before closing. Overall happy with the house/value. We had a few issues noted before closing that were fixed but it took over 6 weeks after moving in to have the issues resolved. Issues were with contractors showing, being late, or miscommunication. Two months in we are loving the house and haven’t had any new issues. Would recommend