Pulte Homes Reviews in Indianapolis, IN

Pulte helped us create our dream home when we kept looking at houses others had lived in we had given up hope on finding anything that we would even remotely like. Then we had a consultation with Pulte and were amazed at what they offered and what they could do for us to give us our dream home!

We are so thrilled with the finished product of our new Pulte Home. We went with the Allison Floor Plan which is perfect for our family. It was a bumpy road getting through construction but now that we are in, the product is beautiful and we are so thrilled with the home and our neighborhood!

Overall great experience. Post closing issue resolution has been very slow and not customer focused as they lack the sense of urgency of the issue.

This was our first time building a new home and I feel like Pulte did a great job making sure we understood time lines and expectations.

There was some hiccups because of COVID-19, otherwise everything was fine

Process was smooth and issues handled well and timely.

Exceptional location close to everything being built in Westfield. Down the road from Grand Park and IN 32 and US 31! We love our townhome and can see us staying while the community continues to grow. With it being a BRAND NEW community, there are always kinks that have to be worked out. We were one of the very first buyers and experienced some hiccups. The sales and construction team have handled accordingly and made sure things were right. Mikel is great at following up and being responsive on issues or questions during and after the process. Overall, we would recommend Pulte and Landcaster to first time homebuyers, retirees, and everyone in between! ... More

Attention to blueprints/house plans can be an issue. Contractors get lazy due to familiarity with layouts. Project manager relationship is key. Ours, Jon, communicated and responded quickly with emails and phone. Overall with covid and supply chain delays the process was smooth and exciting seeing something new being created.

Overall experience was great. Project Manager was attentive and professional. He worked very hard to meet and in some cases, exceed our expectations. House was completed on schedule with minor punch list items.

Pulte home is good but there’s difference between one community to other. Some of the non standard options are giving easily in other pulte community in Indianapolis but not in HuntersRun. It’s big fight with sales team. For example customer don’t have the choice to choose bulbs type, they’ll give only soft white, will not agree to change.

RD Need better toilets. Already replaced one

Working with Pulte was generally very easy. We LOVE our new home. There were just a couple of issues during the build. They were weirdly unwilling to tell us where things like light switches and electrical outlets were going to be located. These are standard floorplans (but don't call them cookie-cutter, that really offends them...) so there has to be a standard electrical diagram, but they refused to let us see it, much less have a copy. Other builders I've worked with have provided such drawings as part of the new home info packet. Secondly, we closed in early spring, and as of this writing we've been here two months, and we still don't have a lawn. We were told we'd have it in 4 - 6 weeks, but that didn't happen. We've seen virtually no activity on lawn installation at any of the dozen or so occupied homes in our subdivision that don't have lawns yet. The two or three spec homes that Pulte built and are trying to sell of course do have lawns. These are annoyances rather than showstoppers, I would build with Pulte again. ... More

We were pleased overall with the building process. Pulte responded in a timely manner to our concerns.

Very good communication between autumn and us. Any issues she fixed right away. House is great so far

Was a great experience. Met our needs. Overall very please.

Good experience in home buying process. Make sure you understand your lot and the grade.

The experience of building a townhome in Retreat on the Monon was ideal! Selection of materials is on site, and very nice quality, even the lower priced materials. The project manager was very approachable and clear on the explanations of the property. Our home was completed 2 months ahead of schedule!!!

Very well defined product and process. That said not a great deal of flexibility in offering and delivery which is fine if that is what you seek. They are good at what they do, and they do it again and again!

Pleased with Pulte Home

Tabitha in the beginning made my walkthrough efficient. Austin has made everything after signing easy. I’ve had a few issues, but were resolved within a week.

Leaky pipe after we moved in, on call person never called back

The experience was pleasant. There was some issues but were able to work thru them.

We enjoyed working with Pulte as they built our home. They were very responsive at the beginning, as we had one sales person for our community of ~40 homes. However, our sales person ended up leaving Pulte and there was a decent gap where questions were hard to get answered due to this. Otherwise the build process was actually very smooth and our house closed on time. We did have a list of items that still needed to be completed post-close. I highly recommend getting these done before you close on your home. It seemed like once we closed, the list of items to be completed were put on the backburner as they focused on other homes that weren't complete yet. We are still waiting on some items to be completed over a month after our closing (which is why I rated responsiveness a 3). But overall, I'd say we were satisfied with the end product and the people that we worked with! ... More

Great build, sometimes slow to respond on inquiries. Craftsmanship pretty good overall.

If I have opportunity to buy home again, I will chose pulte home again