Pulte Homes Reviews in Indianapolis, IN

Jodee was excellent to work with and timely with all my requests, the mortgage team was friendly and helpful my field manager was quick to take action for any issues but seemed to lack the time to ensure the quality of the work being done. Overall good experienced team but maybe the amount of construction might be impacting quality.

I was impressed during the build by the responsiveness to fix things when things didn’t go quite right. Stuff always happens during a build but it is how it’s handled and the honesty that concerns me the most. Each instance was handled the right way the first time. I was impressed.

Fairly easy process. I've always heard that building a house was a nightmare. This was not my experience. Any issues that came up were addressed in a timely manner. Communication was clear.....it may take a day or two to hear back on something....but this crew is slammed busy so that didn't bother me. Finding a lot of cosmetic drywall issues now that I'm living in the house, but will get these handled at my 1 yr inspection. Other minor issues have been addressed in a timely manner. My advice is to visit often and inspect even more. Catch things as early as you can to avoid any major problems down the road. Fingers crossed that nothing MAJOR occurrs after my warranty is up. LOL! ... More

Very pleased with the quality of my new home.

The buying process was smooth. The sales team went above and beyond to earn my business. Because of the nature of my job, I would arrive just before the closing hour and Jim would not complain but would answer all my questions and walk me through some homes being built to help me understand the floor plans, despite the freezing winter cold. Pulte mortgage was a good experience. Uploading documents was easy. I wish they have a means to monitor their interest rates to better inform home buyers the best time to lock-in their rates. Quality of the home is good. I would rate it as 4/5 because it can’t be perfect. Nothing major, just minor defects. Some were corrected quickly, but the response from Pulte warranty for defects noticed within first 30 days was at snail speed. ... More

Great experience overall! I would definitely recommend pulte homes in Avon.

Building quality was great with exceptional design that wow folks.

We have built two homes with Pulte. And overall they have a quality, well built product. The staff members that we worked with were fantastic!!!

Overall good experience with agent Jonathan and construction manager Nick. There should be a category for design of the home. Major issues with the downspouts location and not draining far enough from the house to prevent water settling under house. Buyer be aware. One downspout releases in the middle of the driveway. This horrible design and creates a dangerous ice patch in the winter and Pulte refuses to correct the issue. The other downspouts don't present the same danger but long-term concern is that a footer may settle after the 2 year warranty due to soil erosion and I'm stuck with a major repair that could have been corrected with a better design of downspouts. Pulte did add an extension that now has water draining across front walk way and im pretty sure this will create a second slip hazard. Just be aware that you will be responsible for paying for a solution that Pulte had a poor design on my Stellar model. This is also a known issue but Pulte will not pay for the solution. ... More

Pulte needs to raise their standards a bit. Trim work detail is very disappointing, fit and finish of some doors is not that great.

My Builder Representative in the office was AMAZING. The experience was WONDERFUL. I was kept informed as much as possible, and I felt like the rep took great care in making sure I had a GREAT EXPERIENCE. On the other hand, the person who was supposed to keep me notified on the progress of my house and the periodic inspections did the worst job I've ever experienced. I was not informed about any of the steps. I was forced to call the office to determine what progress was occurring. Finally, the landscaping leaves something to be desired. My yard had deep footprints in it where someone had walked across it, rocks and wood underneath the straw and netting, and nothing but WEEDS, WEEDS, WEEDS. I was truly turned off. ... More

I love my home, everyone was very nice and professional, my only issue is I have been in my home for almost two months and some things that were suppose to be done has not gotten done yet.

The contractors that built the home are careless and don’t consider the home is for the future homeowner and not for them. Nails and cigarette butts are strewn on the side of the driveway. Certain parts of the house is incomplete, and this is NOT due to supply issues. Very disappointing.

I face multiple problems. I call at helpline desk , email them , but still waiting let’s seee how it takes more

Honestly I just spent a month in the new home and all the stairway is cracking and I remembered I told the building manager about this during home walk. I hate the noise that came out of stairway whenever am going up and down the house.

Scott was very professional and helpful. He walked with me and explained many features of the house.

The building process ran into delays (Covid) that were frustrating but not necessarily Pulte’s fault. In the end, our construction manager, Jen, worked so hard to make sure things were done before we closed. She continues to work hard on some small issues that have come up after close and she is committed to making sure our house is perfect.

I am very happy with my new Pote home. The building quality is excellent. The only negative is that Pulte rushed me through the process of selecting structured and unstructured items. The turnaround was too quick,, which was two and three weeks. For such a large price investment, we need more time.

The house was not clean even after some items were noted previously, The landscapers turned off my irrigation setup twice when working on my yard and my neighbor's yard and never turned it back on causing the grass to brown. There was no orientation to where my mailbox is and the numbers and locations for the mailboxes are a extremely unorganized with no logical progressive format.

Very satisfied with the quality build of our home. All issues we did find during our "celebration" were corrected before our closing date. Home was finished on time!

Nick did an awesome job Making sure every thing was done in a timely fashion He also explained things about that we didn’t understand Niccole was a great salesperson We would highly recommend her to friends for a new home

It was a Brilliant ideas

Pulte helped us create our dream home when we kept looking at houses others had lived in we had given up hope on finding anything that we would even remotely like. Then we had a consultation with Pulte and were amazed at what they offered and what they could do for us to give us our dream home!

We are so thrilled with the finished product of our new Pulte Home. We went with the Allison Floor Plan which is perfect for our family. It was a bumpy road getting through construction but now that we are in, the product is beautiful and we are so thrilled with the home and our neighborhood!

Overall great experience. Post closing issue resolution has been very slow and not customer focused as they lack the sense of urgency of the issue.