Pulte Homes Reviews in Indianapolis, IN

My Builder Representative in the office was AMAZING. The experience was WONDERFUL. I was kept informed as much as possible, and I felt like the rep took great care in making sure I had a GREAT EXPERIENCE. On the other hand, the person who was supposed to keep me notified on the progress of my house and the periodic inspections did the worst job I've ever experienced. I was not informed about any of the steps. I was forced to call the office to determine what progress was occurring. Finally, the landscaping leaves something to be desired. My yard had deep footprints in it where someone had walked across it, rocks and wood underneath the straw and netting, and nothing but WEEDS, WEEDS, WEEDS. I was truly turned off. ... More

I love my home, everyone was very nice and professional, my only issue is I have been in my home for almost two months and some things that were suppose to be done has not gotten done yet.

The contractors that built the home are careless and don’t consider the home is for the future homeowner and not for them. Nails and cigarette butts are strewn on the side of the driveway. Certain parts of the house is incomplete, and this is NOT due to supply issues. Very disappointing.

I face multiple problems. I call at helpline desk , email them , but still waiting let’s seee how it takes more

Honestly I just spent a month in the new home and all the stairway is cracking and I remembered I told the building manager about this during home walk. I hate the noise that came out of stairway whenever am going up and down the house.

Scott was very professional and helpful. He walked with me and explained many features of the house.

The building process ran into delays (Covid) that were frustrating but not necessarily Pulte’s fault. In the end, our construction manager, Jen, worked so hard to make sure things were done before we closed. She continues to work hard on some small issues that have come up after close and she is committed to making sure our house is perfect.

I am very happy with my new Pote home. The building quality is excellent. The only negative is that Pulte rushed me through the process of selecting structured and unstructured items. The turnaround was too quick,, which was two and three weeks. For such a large price investment, we need more time.

The house was not clean even after some items were noted previously, The landscapers turned off my irrigation setup twice when working on my yard and my neighbor's yard and never turned it back on causing the grass to brown. There was no orientation to where my mailbox is and the numbers and locations for the mailboxes are a extremely unorganized with no logical progressive format.

Very satisfied with the quality build of our home. All issues we did find during our "celebration" were corrected before our closing date. Home was finished on time!

Nick did an awesome job Making sure every thing was done in a timely fashion He also explained things about that we didn’t understand Niccole was a great salesperson We would highly recommend her to friends for a new home

It was a Brilliant ideas

Pulte helped us create our dream home when we kept looking at houses others had lived in we had given up hope on finding anything that we would even remotely like. Then we had a consultation with Pulte and were amazed at what they offered and what they could do for us to give us our dream home!

We are so thrilled with the finished product of our new Pulte Home. We went with the Allison Floor Plan which is perfect for our family. It was a bumpy road getting through construction but now that we are in, the product is beautiful and we are so thrilled with the home and our neighborhood!

Overall great experience. Post closing issue resolution has been very slow and not customer focused as they lack the sense of urgency of the issue.

This was our first time building a new home and I feel like Pulte did a great job making sure we understood time lines and expectations.

There was some hiccups because of COVID-19, otherwise everything was fine

Process was smooth and issues handled well and timely.

Exceptional location close to everything being built in Westfield. Down the road from Grand Park and IN 32 and US 31! We love our townhome and can see us staying while the community continues to grow. With it being a BRAND NEW community, there are always kinks that have to be worked out. We were one of the very first buyers and experienced some hiccups. The sales and construction team have handled accordingly and made sure things were right. Mikel is great at following up and being responsive on issues or questions during and after the process. Overall, we would recommend Pulte and Landcaster to first time homebuyers, retirees, and everyone in between! ... More

Attention to blueprints/house plans can be an issue. Contractors get lazy due to familiarity with layouts. Project manager relationship is key. Ours, Jon, communicated and responded quickly with emails and phone. Overall with covid and supply chain delays the process was smooth and exciting seeing something new being created.

Overall experience was great. Project Manager was attentive and professional. He worked very hard to meet and in some cases, exceed our expectations. House was completed on schedule with minor punch list items.

Pulte home is good but there’s difference between one community to other. Some of the non standard options are giving easily in other pulte community in Indianapolis but not in HuntersRun. It’s big fight with sales team. For example customer don’t have the choice to choose bulbs type, they’ll give only soft white, will not agree to change.

RD Need better toilets. Already replaced one

Working with Pulte was generally very easy. We LOVE our new home. There were just a couple of issues during the build. They were weirdly unwilling to tell us where things like light switches and electrical outlets were going to be located. These are standard floorplans (but don't call them cookie-cutter, that really offends them...) so there has to be a standard electrical diagram, but they refused to let us see it, much less have a copy. Other builders I've worked with have provided such drawings as part of the new home info packet. Secondly, we closed in early spring, and as of this writing we've been here two months, and we still don't have a lawn. We were told we'd have it in 4 - 6 weeks, but that didn't happen. We've seen virtually no activity on lawn installation at any of the dozen or so occupied homes in our subdivision that don't have lawns yet. The two or three spec homes that Pulte built and are trying to sell of course do have lawns. These are annoyances rather than showstoppers, I would build with Pulte again. ... More

We were pleased overall with the building process. Pulte responded in a timely manner to our concerns.