Pulte Homes Reviews in Louisville, KY

Great place to live.

Excellent experience through the buying and after purchase. Communication about loan status could have been more frequent.

Excellent team of Construction and Mortgage to work with. Unfinished area of HVAC area is completely dissatisfied. Looks very ugly. Not a good job or quality work done with way too many foams being used to cover the gaps and air leaks. I have never seen like this in any other builders. With the cost of the house paid, finishing Garage with primer and paint would have not been an extra work or cost for Pulte. Luxury pack is overly charged, could have included cabinet door handles and knobs. Most annoying part of no mail box in drive way and it’s common to all residents. Been one month I closed and still no mail box keys received. ... More

Pulte is a great company

Pulte has the home buying process down to a science.

Pulte not delivered all items based on sale agreement. Pulte forced me to close the home without complete. When I asked about pending items while closing Pulte given written document and said will complete pending items after closing but it’s not completed yet it’s almost two months still don’t when those items will complete and there is no point of contact to talk about pending items from Pulte side. I never expected Pulte will do like this. I don’t know why Pulte delaying to complete purchased items? I am requesting Pulte please complete my pending items else refund my money about pending items. ... More

Very good overall experience with Pulte. Builder and representatives that we worked with were very helpful and responsive. Would recommend Pulte to friends. That being said, Pulte should pride itself more in the quality of their developing sites: clearly mark lots, make sure lots are staked, make sure lots are livable with an open yard for families, etc. Overall good experience with the company, however, my family is paying out-of-pocket fixing our yard to make it more livable for a family when we asked prior to closing for Pulte and their land developer to help accommodate the back yard more for our children and pet. Aside from this only setback, I would rate my experience at an 8/10. Very satisfied otherwise. ... More

So disappointed in quality of home. Cheap paint, nail holes not filled throughout hone, thin drywall, cracked granite in kitchen, extremely small kitchen cabinets, no garage door opener mechanically The statement I receive when I call with a problem is “This isn’t a custom built home.”I have owned several non custom built homes, but this home is below apartment grade.

We signed our contract to build a Pulte home in February 15. On July 27 we closed. During that time we received contact communication and updates from our building manager. Any time we had a question we could text or call him and he'd reply within minutes. On way least two occasions he moved his schedule around to meet us for tours with our of town family. The ease and painlessness of the process beats bidding wars and unending house tours any day. Knowing what I do now, I'd make the same decision to work with Pulte.

Purchasing a home with Pulte and using their mortgage provider was overall a pretty smooth process. I do feel as if some areas could have improved craftsmanship (electric wiring to light switches that just doesn’t make sense, screws missing in several places, lumps in flooring, paint missing on ceiling in one room, gaps in wall under shower window, just a variety of small items that we’ve noticed here and there), but overall a pleasant experience. Our construction manager changed between 3 different people, but our final contact, Chris, was incredible. He was very knowledgeable and always responsive. He truly made the experience worth it and from that sense, we highly recommend. This was our first home purchase so we have nothing to compare it to, but we are pleased. ... More

My experience dealing with the people that lead and built my home was fantastic. They were communicative during the whole experience and I felt informed all of the time. Their overlords at the corporate office were a different story. Very uninformative and very hard to get a hold of. Thank goodness I didn't have to deal with them very often. I would recommend building a home with Pulte, just make sure that you stay in constant communication with the folks actually involved and building your home. They were fantastic. My brother also built a home in Creekstone directly after me and his experience was very similar. ... More

Pulte is a good company, definitely recommend this builder over some others. There are pros and cons to new builds so go in with an open mind. Pulte makes the process easy and effortless. If you decide to go with Pulte Mortage and Pulte Title it makes the process even easier. We are very happy with our home!

Everything went along as they planned. Closing was when they said the only thing I would like to see is more color choices on the walls. Robert did a good job of following thru on any problem areas

House is very good condition and most of the stuffs are working properly. minor issues with the workmanship. In the construction side still have to work on the street improvements as the facilities are not showing as a new neighborhood.

We are glad we waited to move and work with the builders.

Don't allow them to rush you

I love the home and floor plan. I purchased the premier package and several items in the package weren’t offered anymore like the lighting fixtures. They’re all LED cans, very bright and no dimmers. The communication with the project managers was great. They seemed to care about the quality. Drywall screws were popping out before we even moved in, drywall seam crack, bowed drywall. Window frames are too tight for windows making it difficult to open. Can see bowed window frames. I’ve been here a month and my dishwasher wasn’t hooked up correctly and water all over the floor, entire living room flooring replaced because someone used it as a cutting board during the build process, 4 windows reset and still waiting on drywall repair, cracks and holes in bathroom tile grout and terrible caulking was redone, doors not hung correctly and rubbing, an entire ceiling register missing from a bedroom- BUT the Pulte team has been fantastic about addressing and making corrections. They have been great to deal with. I just feel like theee shouldn’t have been issues in the first place. I do love my house though. ... More

Enjoyed the process and watching everything come together

Process was easy. They are production builders, so there are limited options. The models are beautiful but they represent most upgrades. If you want a home at that level of trim you will have to go with these upgrades. We did go with many upgrades. Ultimately our home appraised at 10k less than we paid for it which was a big disappointment. The subs didn’t clean up and the floors were dirty and muddy most of the time during construction. I paid extra to have the garage painted. The subs left clumps of sparkle all over the floor which I am scraping up now. Attention to detail was lacking. But I knew I wasn’t working with a custom builder. New construction managers came on board towards the end of construction and have been very responsive to issues in completing my home. I had issues with electrical issues when I moved in. I plugged in a lamp and the breaker tripped. There was a neutral wire grounded in a ceiling fan box. Also my air conditioning unit was not charged and didn’t work. Attention to detail with the subs was an issue. Stay involved during construction. ... More

Experience the home building process and be aware of each phase of the process. Time and effort being involved in this will serve individual(s) regarding finished home. Take pictures along the way to help for any future projects you decide to make.

Great home, for a great price!

Overall good extra experience. On time completed.

We have been in our house for about 7 weeks and the biggest thing I noticed is how best up the cabinets got during the remainder of the build. Our cabinets have so many knicks and scratches. Also, two of the side panels of the kitchen cabinets have what looks paint overspray on the bottom. It looks absolutely awful. It's disappointing because they don't look like brand new cabinets. Pulte should consider covering the cabinets after install to protect them.

We absolutely love our home, but there a still a few issues that still have to be fixed.

We were told no more basements, so we picked a different model with more sqft. Yet right next door a few months in there was a basement being dug. Poor communication in the end, with completion date being pushed back a few times. Very poor paint job inside, even the touch ups were not good. Mistakes made on electrical outlets and what not, and one that led to a large hole being made in one of the walls to fix it (patch job doesn’t look good). I realize I didn’t spend a half million on a high quality home, but I did spend money on a new home that I expected to be better than what it is. Very little clean up from the workers and see trash and debris on the street all the time. ... More