Pulte Homes Reviews in Washington, VA

Use cheap shower door in master bedroom. Lightnings and kitchen appliances are not very satisfactory, so I have already changed or planned to change it.

Overall great experience for my first time purchasing a home. I was able to be involved during the entire process and any questions I had were answered in a timely fashion. I absolutely love my brand new beautiful home!!

My home buying experience with Pulte Homes was a great one. Staff was prompt in responding to my questions and were very information regarding questions asked about my new community.

Home is great with appliances and tiles and hardwood floors. All ceiling LED lights are very nice and bright the home. All staffs are friendly and quick response to any issue that I have concerning the home.

The overall home buying process was outstanding.

the qualitiey of the sink is poor,

All the quality and professionalism one could expect from a big name company with an established reputation. A few mistakes were made with the numbers and there seemed to be redundant forms to sign, but these were resolved very quickly when I brought them up.

Everything went as planned and upto satisfaction

The walk through process was great!

Overall pleased with experience, but one should be aware when moving into new construction that until the building has been “broken in” there will be issues like malfunctioning elevators, fire alarms accidentally triggered, etc.

Overall a good experience. There were some communication issues and I wish Pulte had tried to reach out to me instead of me trying to contact them first. But my home is beautiful!

Overall great customer service and buying experience with Pulte Homes. Quality control could be improved and the cost of the upgrades vs. the quality was subpar compared to my experience with other builders.

Pulte should improve on their responsiveness.

Wonderful always helpful great service

Overall positive new home experience with Pulte team's quality services in timely manner.

Love the home!

Sales rep was /is terrific. She got to know my preferences and style. She advised me through some tough decisions that I may have been second-guessing during the long COVID waiting period. Once here, everything is even better than I had hoped and I am very grateful to her. Suggestion: The first walk through should be just to SEE and take in the new condo. A second one should be the "technical" one to check the windows, cabinets, painting. etc

The door to master bath is in awkward position. Conflicts with shower door when open. Slider hidden door would have been better. Similar issue with master suite door and hallway. I am not fully satisfied with insulation of floor of unit above us. I do realize in multi level living there will be some noise. I thought your system of insulation would be a little better.

Rated quality and value 3 stars from a LUXURY living point of view as marketed. Materials were average ni quality even after upgrade and designed did not take advantage of the space - literally have hole from ceiling to countertop in kitchen cabinets

Informative, supportive sales team. Delays occurred with Covid issues; however, good communication was provided. High quality construction manager is assigned to my home. The team is responsive and follows up when needed.

The biggest problem was the completion date was delayed two months

Everyone has been very helpful and knowledgeable.

Everything went well, except the delayed closing (only partially due to COVID-19). Build quality is very good.

House is great for our family.

1. First, we do really like our new house! These are some issues (not deal-breakers) that we have encountered after we moved in: 2. Very little closet space and storage space. 3. The house seems to be better suited to very tall people (the shelf in the shower is too high to be useable and the showerhead is too tall for my wife to adjust, the cabinets in the kitchen are too high to be used without a stepstool, the closet organizers are too tall to be useable for my wife - a person who is 5 ft 2 in - Even the shelf in the laundry is too tall.) 4. The closet organizers are not adjustable or easily removable 5. The shelf spacers/holders in the kitchen cabinets are extremely hard to adjust 6. The overhead LED lights are too high to be safely changed by the homeowner, even with a ladder 7. The driveway should have been disclosed as too short to park a car 8. Garage issues - of which we are currently dealing with Pulte and they have been very accommodating 9. When you use the icemaker, ice goes all over the floor by the refrigerator. 10. After using the dishwasher and opening the door to the appliance, water leeks on to the floor, There are more issues that I am still finding out about, so I would welcome the opportunity to submit a new survey after we have been in the house for two months. Thank you ... More