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- Washington, MD
Pulte Homes Reviews in Washington, MD
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What Washington Homeowners Have to Say About Pulte Homes.
Read all 358 verified reviews from homeowners that built a new home with Pulte Homes in the Washington area. Washington homeowners have rated Pulte Homes an average 4.1 stars for the quality of their new homes and their commitment to customer service. You can read all of Pulte Homes's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.
Pulte Homes in Washington Area
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Customer Reviews
Quality of workmanship fall below the quality of the upgraded materials I pay for my new home
- Georgina d.
- Verified Homebuyer
- June 18, 2019
- Alexandria, VA
Small details that matter like painting job done in the doors, the installation of the material in the bathrooms, the refrigerator door dented, the finishes in the balcony (terrace) demonstrate lack of detail orientation or care for final output and are not aligned with the price paid for the upgrades. Since I still have to follow up with the community manager I can not in all fairness give any rating to trustworthiness since I am waiting to see if the company follows through with the promise to complete the work in question.... please consider trustworthiness as my believe that they have ...
Pulte Homes responded:
We're disappointed to hear that you're not happy with the quality of your new home and thank you for letting us know about these issues so we can share your feedback with local leadership. If you'd like to discuss your experience with us, please don't hesitate to contact us at socialcare@pultegroup.com. --Sarah
Total Score 3
Quality 3
Trustworthiness 4
Responsiveness 4
Timely Follow-Up Needed
- L. F.
- Verified Homebuyer
- June 18, 2019
- Alexandria, VA
Follow-up on issues that were not completed at closing has not been in a timely manner.
Pulte Homes responded:
We apologize that our responsiveness hasn't been satisfactory and we appreciate you bringing this to our attention. If there are unresolved issues that we can assist with, you can always reach out to us at socialcare@pultegroup.com. --Sarah
Total Score 3
Quality 3
Trustworthiness 3
Responsiveness 2
Pulte Homes - As with any construction there will be some issues.
- Anonymous
- Verified Homebuyer
- June 18, 2019
- Germantown, MD
As with any construction there will be some issues. Pulte is very responsive.
Total Score 4
Quality 4
Trustworthiness 5
Responsiveness 5
Highly Responsive New Home Builder
- Jaxon W.
- Verified Homebuyer
- June 13, 2019
- Ashburn, VA
The quality of our new home is superior. Sales staff and construction manager worked in tandem to answer questions and manage periodic concerns about changes to structural designs that were introduced by the builder on short notice. Pre-drywall review was comprehensive and reassuring. Home completion was on schedule with ample advance notice for managing the sale of former home.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Premium quality and excellent customer service
- Raakesh B.
- Verified Homebuyer
- June 05, 2019
- Herndon, VA
We had a very pleasant experience right from the first visit to closing. The team was very responsive and supportive throughout the process. We have worked with other builders and Pulte is by far the best. High quality materials, knowledgeable and supportive staff, great walkthrough and effortless closing. Overall, great experience!
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Pulte Homes - just fine.
- Mehdi K.
- Verified Homebuyer
- June 01, 2019
- Ashburn, VA
just fine.
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
Satisfied Customer
- Jonathan B.
- Verified Homebuyer
- May 28, 2019
- Ashburn, VA
We had an excellent experience with the build and purchase of our new home. The site manager, Eric, was especially helpful.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Great job!
- Pui S.
- Verified Homebuyer
- May 04, 2019
- Ashburn, VA
Every meetings from signing the contract to move in were so helpful and useful, made the buying procedure clear and smooth
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
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