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Pulte Homes Reviews in Boston, MA

What Boston Homeowners Have to Say About Pulte Homes.

Read all 301 verified reviews from homeowners that built a new home with Pulte Homes in the Boston area. Boston homeowners have rated Pulte Homes an average 4.2 stars for the quality of their new homes and their commitment to customer service. You can read all of Pulte Homes's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

Pulte Homes

has 4.2 out of 5 stars in Boston Area

301 Reviews in Boston Area

Ratings by Category

Overall 4.2

Quality 4.1

Trustworthiness 4.2

Responsiveness 3.9

Pulte Homes in Boston Area

View Homes

Customer Reviews

A pleasure to work with!

  • Michael A.
  • Verified HomeBuyer
  • May 26, 2020
  • Andover, MA

Beautiful community and quality materials, the team was a pleasure to work with!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Pulte Homes - Generally good but several quality issues with cabinets.

  • David M.
  • Verified HomeBuyer
  • May 26, 2020
  • South Weymouth, MA

Generally good but several quality issues with cabinets.

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 4

Would I buy from Pulte Homes again - You Bet!

  • Krishen B.
  • Verified HomeBuyer
  • April 11, 2020
  • Sudbury, MA

I am very pleased to have bought a condo at Highcrest from Pulte homes. Pulte Holmes has been around for a long time and can be trusted for offering quality home and a fair market price. The process of going through the purchase, mortgage(I financed through Pulte) and closing was an extremely stress-free and pleasant experience. The only surprise perhaps was that a garage space was optional and therefore came at an additional coast - this became clear only when started discussing the pricing. Every person within the Pulte organization was very professional, and was very pleasant to work ...

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 5

Very good house to live

  • Jayendran S.
  • Verified HomeBuyer
  • April 11, 2020
  • Hopkinton, MA

Worth a buy.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 3

Outstanding

  • Rebecca F.
  • Verified HomeBuyer
  • April 10, 2020
  • Holliston, MA

Professional, always helpful, prompt, friendly, especially Dennis

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Very happy with purchase.

  • Christopher M.
  • Verified HomeBuyer
  • April 08, 2020
  • Sudbury, MA

The only thing I can nitpick on was the quality of the appliances and the fact that I do not have under cabinet lighting.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Poor Customer satisfection

  • Vaibhav G.
  • Verified HomeBuyer
  • March 25, 2020
  • Hopkinton, MA

We chose the best in line kitchen to get better look. The sample showed to us was very different than the actual material installed. They seem ugly to us and we are very unhappy. We raised the concern to sales office and they said team will not be able to help us. Sales office should have the true representation of sample that is planned to be installed. Kitchen is most important to us and we really need Pulte's help to resolve issue

Total Score 3


Quality 3

Trustworthiness 2

Responsiveness 1

Very good

  • Anonymous
  • Verified HomeBuyer
  • February 19, 2020
  • Hopkinton, MA

Happy to be own new home and living.

Total Score 4


Quality 5

Trustworthiness 5

Responsiveness 4

Home buying feedback

  • Anonymous
  • Verified HomeBuyer
  • February 11, 2020
  • Sudbury, MA

Pulte staff has been extremely responsive throughout the process.

Total Score 4


Quality 4

Trustworthiness 5

Responsiveness 5

Pulte Homes - Service Team is very knowledgeable

  • Suranjan L.
  • Verified HomeBuyer
  • February 11, 2020
  • Hopkinton, MA

Service Team is very knowledgeable and respond quickly to any issues reported.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Pulte Homes - I love it here!

  • Joy B.
  • Verified HomeBuyer
  • January 14, 2020
  • North Reading, MA

I love it here!!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Overall happy with my place.

  • Robin P.
  • Verified HomeBuyer
  • January 14, 2020
  • North Reading, MA

1) Major problems with the elevator in building 5. 2) Unhappy with paint or plaster that dropped on many areas of our carpet. Unable to remove without damaging the carpet. 3) Not happy with the management company so far. Don't feel like we are getting the support and communication that we need. There are only 2 buildings built. Concerned for the future when there are 9 buildings. 4) Not sure the delay in setting up recycling bins. No communication.

Total Score 4


Quality 5

Trustworthiness 4

Responsiveness 4

We feel that we paid top price for our condo, but the workmanship in the kitchen area is not the best and worry that with in a year there may be more problems.

  • Beatrice N.
  • Verified HomeBuyer
  • January 08, 2020
  • North Reading, MA

I will say that the project managers Norman and John return our call promptly and do everything they can to resolve and problems as soon as possible.

Total Score 3


Quality 3

Trustworthiness 4

Responsiveness 5

Pulte Homes - I was lucky to buy another new home prior to this purchase.

  • Anonymous
  • Verified HomeBuyer
  • January 08, 2020
  • Hopkinton, MA

I was lucky to buy another new home prior to this purchase. The home buying experience was pretty ordinary compared to the last one. Their inflexibility with options for a home that costs over 800k is laughable.

Pulte Homes responded:
We are disheartened to hear that your homebuilding experience was inflexible and didn't meet your expectations. If there is anything we can assist with or if you would like to discuss further, please email socialcare@pultegroup.com so we can be in touch. ^Abby

Total Score 2


Quality 3

Trustworthiness 4

Responsiveness 2

Helpful

  • Li Z.
  • Verified HomeBuyer
  • January 08, 2020
  • Westwood, MA

Helpful, well time oriented, nice place to live!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

New apartment style living!

  • Anonymous
  • Verified HomeBuyer
  • January 07, 2020
  • North Reading, MA

Be sure to ask who is going to be your neighbor, if they will give you the info. I have people above me who have handicap needs and the noise level is at times very high. Either more insulation is needed between floors or should be covered in carpeting....

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 5

Have completely enjoyed my buying an new hassle free living experience

  • Susan L.
  • Verified HomeBuyer
  • January 07, 2020
  • Andover, MA

My closing lawyers had everything ready with no problems an the experience was fast an efficient. Little issues with my unit were addressed an solved quickly. Couldn't be happier.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Pulte Homes - The painting finishes could be better.

  • Anonymous
  • Verified HomeBuyer
  • January 07, 2020
  • North Reading, MA

The painting finishes could be better. It appears that nothing was sanded before painting resulting in a rough finish

Total Score 4


Quality 4

Trustworthiness 5

Responsiveness 5

Great Place To Live

  • Henry G.
  • Verified HomeBuyer
  • January 07, 2020
  • North Reading, MA

So far so good. The only issue I have is that I'm still waiting for a kitchen cabinet door to be replaced and a light bulb to be replaced which were pointed out by Norm.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 4

Pulte Homes - Delivered as committed.

  • Srikanth C.
  • Verified HomeBuyer
  • December 11, 2019
  • Westwood, MA

Delivered as committed.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Pulte Homes - GREAT VALUE, VERY ATTRACTIVE AND MODERN UNITS.

  • Rosemary K.
  • Verified HomeBuyer
  • December 11, 2019
  • North Reading, MA

GREAT VALUE, VERY ATTRACTIVE AND MODERN UNITS. VERY COMFORTABLE AND COZY. WE LOVE OUR NEW HOME

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Generally satisfied. Cut a few corners on workmanship and quality control, but mostly well thought-out and well executed construction.

  • Anonymous
  • Verified HomeBuyer
  • December 11, 2019
  • Sudbury, MA

Excellent responsiveness to consumer’s after-purchase problems or needs.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 5

Opinion of Pulte Homes

  • Tower F.
  • Verified HomeBuyer
  • December 10, 2019
  • North Reading, MA

I chose Martins Landing first for the location as it is close to route 93, Wilmington and route 28 which brings you to Reading. I am a single person so I chose The Copley. It is spacious because of the open concept, but the bedroom is also spacious, the bathroom is large and my den gives me enough room to accommodate someone with a sleep sofa which is what I chose. I love my unit and would recommend it to anyone.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Garage & Elevator problem

  • Mary F.
  • Verified HomeBuyer
  • December 04, 2019
  • North Reading, MA

Elevator, Trash Chute & Garbage has been such a problem I really hope these issues are not recurrences I suggested Dartmouth to have security be omovein furnitures. The Garage vent is broken, all happened in Building 5. The next building that is being done can, I would like to suggest Pulte to have 1 unit that is WHEELCHAIR ACCESSIBLE (which means) lower kitchen sink, stove, cabinets & bathroom vanity the shower is perfect. I have search for so many condos, this was the best place I found because it has a garage. There are many disabled people looking for an accessible place to live who will ...

Total Score 4


Quality 3

Trustworthiness 5

Responsiveness 3

Quality of the home

  • Anonymous
  • Verified HomeBuyer
  • November 28, 2019
  • Hopkinton, MA

Pulte has not built our home to the expectations that Pulte has in the market. Our basement leaked and we had a contract come and fill it, but it's still unfinished, we moved the end of September and it's almost December but it has not been finished. I am surprised that there are no gutters on the side and the back of the house, Pulte has to do better than what is just expected of them. Overall, with garage door having an issue, crack on walls, poor quality paint every where, I am disappointed in the work and the quality of our home.

Pulte Homes responded:
We are so sorry to hear that you aren't happy with the quality of your new home. We would like to assist in getting your concerns addressed and would appreciate if you could email socialcare@pultegroup.com so our team can be in touch. Thank you for taking the time to write a review. ^Abby

Total Score 2


Quality 2

Trustworthiness 2

Responsiveness 3