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Pulte Homes Reviews in Boston, MA

What Boston Homeowners Have to Say About Pulte Homes.

Read all 252 verified reviews from homeowners that built a new home with Pulte Homes in the Boston area. Boston homeowners have rated Pulte Homes an average 4.2 stars for the quality of their new homes and their commitment to customer service. You can read all of Pulte Homes's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

Pulte Homes

has 4.2 out of 5 stars in Boston Area

252 Reviews in Boston Area

Ratings by Category

Overall 4.2

Quality 4

Trustworthiness 4.1

Value 4

Responsiveness 3.8

Pulte Homes in Boston Area

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Customer Reviews

Cannot trust the quality of Pulte homes and the service

  • Riten P.
  • Verified HomeBuyer
  • June 16, 2020
  • Hopkinton, MA

What i feel is there is no QC or oversight after the contractors working on different parts of the home and the owner is responsible to find out those in 1 hour of walk through. This should not be the case for brand new homes, the bath tub was damaged, sink had scratches, the cabinet doors are rattling, wood flooring is chipped and stripped, brand new garage door opener making more noise then my previous 20 year old house, the weather strip on the garage door opener is stripped. These are not all the issues reported. Pulte representatives keep saying we build quality homes, i am at a loss to ...

Pulte Homes responded:
We are so sorry that you have so many unresolved concerns with your new home, especially because moving into a new home should be such an exciting time. We would like to work with you to make things right and would appreciate if you could email customersupport@pultegroup.com with some additional information so our team can be in touch. Thank you for taking the time to leave a review. ^Abby

Total Score 1


Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

Pulte Homes - Absolutely not satisfied and utterly disappointed with the Sales

  • Sravanth P.
  • Verified HomeBuyer
  • June 14, 2020
  • Hopkinton, MA

Absolutely not satisfied and utterly disappointed with the Sales team, build materials and consistency of quality throughout the community. The cabinets chip, nails protrude all over the carpet, incorrect granite or I must say no guidance on how the granite looks if we chose one. We never got our pre-construction meeting. Our neighbors have all the upgrades they wanted as they went one sales team member, when we asked for upgrades we were given a take it or leave it attitude. We paid 780 for a home that we don’t see has that value. Absolutely aggravated and agitated. Knowing Pulte was a ...

Pulte Homes responded:
We are so sorry to hear you are unhappy with your home and your experience working with our team. We would like to learn more so we can make sure we address this situation accordingly. If you could please email customersupport@pultegroup.com with some additional information we would appreciate it. Thank you for taking the time to leave a review. ^Abby

Total Score 1


Quality 1

Trustworthiness 1

Value 1

Responsiveness 1