Pulte Homes Reviews in Boston, MA

Very happy with my new condo. Would highly recommend pulte homes

Great new home, excellent for downsizing, Very easy process, knowledgeable professional staff, great to work with, we recommend highly, great for anyone who considers downsizing in style.

I am satisfied with job done by the company. I would like to have more lighting installed on the ceiling of the rooms. Also I would prefer different flooring on the balcony.

Great P&S experience, responsive to minor issues following move-in.

Overall process was very streamlined

not the only 1 the shower water goes cold on.

Go with a builder with a sound reputation for offering quality workmanship and honesty

Lot price is a direct cash in their pocket. Other than that, the quality of building is great, they are generally responsive to any post sales work, although maintenance requests can take a bit longer. Overall, recommended!

Despite punch list items being agreed the follow up has been slow. If they are waiting to finish all the house construction before they attend to these items then I am fine with that but please inform your customers. Frustration is born from unmet expectations

Overall, the workmanship and materials are among the top quality, the value for the price is good. So far, the responsiveness to issues has been prompt.

Our salesman, mortgage, home insurance agents and final walk-through rep were top notch. Everything was as promised for our new house although stressful. We were not involved in the building process since we purchased after the house was completed. However, after one month of living here, we are very happy with our new house. The yard is small and the houses are close together but we knew what we were buying and very glad that the majority of our new neighbors are very friendly! One disappointment... about a week or so ago, with some issues still up in the air with our original salesman regarding some billing issues, our salesman just stopped returning phone calls. The last house in the subdivision had been sold. The sales office disappeared. I am sure that they were told to move onto their next job However, I thought it very unprofessional to just cut communication even though a call back had been promised. So, overall- excellent but they need to work on their closure.. at least in our case. ... More

Very disappointed in quality and functionality of this condo. Appliances are flimsy and stove is terrible. Both Whirlpool and Pulte should not be happy with that range. The bottom drawer falls out when you pull it open for starters. The tub does not seem to be a standard size but a bigger problem is that those tiny spaces for shower needs are absurd. Can't barely place a shampoo bottle let alone a full size soap on those. Did anyone try these out for function? The cabinetry is very mediocre but the need for organizers underneath sinks is hampered by the fact you can't put a pull out organizer due to the under the sink design. The toilet is certainly cheap as are the faucets and fixtures. I expected a bit better quality from Pulte. The selection of a tankless hot water heater is a poor choice. So we save on electricity while we waste huge amounts of water just to wash hands with hot water. I have no one above me yet, but I am scared to death that this construction only means a lot of noise overhead when someone does arrive. I might have been better off renting than buying something like this. I would find it hard to recommend Pulte. I suspect this does not meet your guidelines but is an opportunity for me to express to Pulte some things that were just not done right and perhaps Pulte should think about. I had no problems with the sales office or Pulte Mortgage just terribly disappointed that I chose to buy this condo. ... More

Work in detail is not good.

The place is great to live. I wish there was a pool and recreational facilities for the tenants.

Some issues I noticed after I moved in. Defect on wood floor which will be fixed. Plumbing leak which’s they fixed. Cabinet doors not aligned. Some painting not done properly. Pulte has been very responsive. Hvac filter not easy to chamge

We moved in a month ago and Everything has been great from the sales and building process all the way to follow up for any little thing. A special shout out to jay and mark for being so great!!

We've just moved into our new home and so far, are quite pleased with the quality and thoughtful design. Any questions that we had had, either prior or after moving in, have been answered promptly and thoroughly. Management took the time to explain our new heating and AC system, let us know about maintenance, and explained many other areas of our new home. Getting settled in could not have been easier!

Interior of house completed on closing date to my satisfaction. Outside landscaping has not been done at all. Downspout on porch is missing. It has been 27 days since my closing.

From start to finish we found everyone to be very responsive to our questions, needs and moving challenges. From Tina in Sales to Dennis and Brian on the information and support side just before and after purchasing, we feel like we invested in more than a townhome. They all made a stressful situation that much more manageable. They are all superb! Many thanks to you all! Bob and Chris

Gary, Peter and Bob have been wonderful. Gary and Peter have gone out of their way to fix any issue that has come up. Always, polite, friendly and willing to lend an extra hand. Bob has kept us informed every step of the way of the construction delay. Everyone took into consideration our circumstances and Made our move as easy as possible.

Once in the home, my customer care rep has been super. Helpful, understanding and attentive to details. My only issues are with the purchasing process. I was told some things by the sales rep that were not true and the whole buying process is geared to designing and building a home. I purchased an already constructed home but had to follow the same process as someone who was building. That simply does not work well and is quite frustrating since you will find yourself making decisions without all the information you want and need to properly determine the best course of action. When you are purchasing something that is already built, you want to first settle on a price, then get an inspection done and then move on with financing. With Pulte you can't do that. Needs to be fixed. The house itself is of very good quality and with the warranty in place there are protections. But I have very little experience on an ongoing basis regarding execution of any warranty items. I am still in what I consider punch list phase but can say that at this phase, customer care has been great. ... More

The quality of the work by Pulte is definitely very good for a national builder. When you are going thru the sales and design process be sure to ask for details on every item. They will charge you 1000's for item, but when it is built, it is not what they explained. When you are looking at the model homes you are not looking at the home you will end up with. Example, the model home had the wainscoting in the dining room, but it does not actually come in the home. They will not offer it as an option either. In the end, the home is well built, but you are definitely paying a premium for a cookie cutter home from a national builder. ... More

Interior paint smudges almost spontaneously. We should have bought appliances on our own. Fit and finish poor quality in places. Pulte considers 7 days an appropriate response time.

Pulte is a good builder, During the development, Pulte provide three orientations: pre-construction, pre-drywell and pre-closing. It is helpful to know how the house is built by Pulte. After closing, the customer care manager is very nice and responsible. He makes every effort to help owners resolving the issues.

Landscaping and hydro seeding could be more timely, outstanding issue on Dryer Wall Outlet resulting in potential Dryer Warranty Issue.