Pulte Homes Reviews in Boston, MA

Sean, I have to say my experience with you, Chris and Tom was excellent and very professional. appreciate all your time in explaining the condo construction in detail. I appreciate your response to my questions during the process. This has been a very emotional time for me in my life. This process has been nothing but smooth and professional.

The process was smooth. There has way too much paper!

Everyone was very helpful through the purchasing process. Very attentive and courteous.

Pulte built condo was a good bargain for new construction everything outlined was delivered.

The experience was great until the end. Last few items on the punch list are taking forever — drawer in master bathroom and incorrectly placed downspout in the front.

Overall, the entire Pulte experience was great. I am never very trust worthy with those in sales and once again this was true with the inital woman I worked with. Because this was new construction, the model I wanted wasn't available. What she told me and what I got were not exactly the same. She mentioned the model had all the upgrades, but other than mentioning the lights and the color of the cabinets she was pretty silent. So when I went in to my purchased condo I had no pantry. Obviously not the end of the world, but disappointing. Everyone else was a joy to work with.

Pulte team from sales, construction and mortgage are easy to work with and very responsive.

Mary Burbank was very professional and very easy to talk with. Enjoyed working with her.

The experience was great and we love our new condo

Straight forward honest staff.

Sales very helpful and pricing was very reasonable.

Even though there were delays due to pandemic, the Pulte team was prompt in their responses and helpful throughout the process.

Customer service was excellent. Thank you!

The entire process was a positive one, the end result is our fabulous new home, its beautiful, fits our lifestyle, so comfortable & cozy! We are soo very happy here!

Pulte is a good builder, During the development, Pulte provide three orientations: pre-construction, pre-drywell and pre-closing. It is helpful to know how the house is built by Pulte. After closing, the customer care manager is very nice and responsible. He makes every effort to help owners resolving the issues.

The 1st time home buyer process was extremely fun because of the sales office members were some of the greatest people to get in touch with and the construction managers were also amazing. We are enjoying our home and are glad to meet skilled professionals.

The only reason I did not rank "great" across the board is we've only been in the home a few weeks. Quality of the build and materials will not to start revealing themselves until more time has passed. The Pulte client success managers and punch contractor have all been highly responsive thus far to needed adjustments after we moved in.

All the issues has been repaired fast and well by Jon, we are very pleased

Was overall great experience buying home with Pulte.

The experience was pretty straightforward. No terrible experiences .

It has been a good experience overall.

I heard from my friends that some of the sales agents don’t respond quickly before closing. We had issues in closing to get the required documents.

Worth a buy.

Overall, we are thrilled to be here. “The Marys” in the sales office were awesome. Construction delays were frustrating but understandable. Sean and Mike W from construction were great! We love the quality of the unit and any minor imperfections will be taken care of. The clubhouse and small gym are fine but it will be interesting to see if will be adequate as the community grows. We really wish there was a pool here but I suppose there would be negatives to having one. Our neighbors are all very nice.

This is a gorgeous home, I couldn’t be happier! I love the design and spaciousness. When I first moved in and had home/repair questions, it didn’t feel very organized, and still have to reach out more than once for service and questions. The whole process of buying was quite smooth, though at the end, became stressful with last minute closing dates being changed, and the rep got testy and a bit unprofessional, which added to the stress. But overall, I am very happy, and the service is improving, requests are responded to more timely, though I wish I already had my HOA coupon book promised. I worry about late fees after being here 2 months. And the recycling has yet to be set up, which is troubling, as I collect my plastic and glass, rather than filling landfills! Ending on a positive note, I am very happy to have moved here! ... More