Pulte Homes Reviews in Boston, MA

It has been a good experience overall.

Pretty smooth experience buying our place

Our overall experience has been outstanding. Our last community was Ryan Homes in Delaware. What a difference. So much better. It was so easy to work with Debi on picking options. Quality workmanship is obvious when looking around. When small issues came up, Michael and Dennis responded back and things got done. We are very happy that we decided to go with a Pulte home.

Even though there were delays due to pandemic, the Pulte team was prompt in their responses and helpful throughout the process.

Customer service was excellent. Thank you!

everything went off without a hitch

Sales office personnel were very responsive. Closing process was very professional

The entire process was a positive one, the end result is our fabulous new home, its beautiful, fits our lifestyle, so comfortable & cozy! We are soo very happy here!

The community is great. The issues are usually taken care promptly. The quality of construction is good although some areas are left desirable ( cabinets, bathrooms fittings)

I heard from my friends that some of the sales agents don’t respond quickly before closing. We had issues in closing to get the required documents.

During the pandemic, Pulte delivered our home on schedule and has been responsive to our questions and concerns after moving in.

Our walkthrough was very well done, Thanks Chris! Everything is working fine after two months!

The response to the defect of public facilities are poor

It seems Pulte has refined a success formula by building a quality home with the best of systems and appliances and finish work. Always a good investment.

Our heating unit has been broken for over a month and it has not been fixed. Supposedly they need a part that they can’t seem to obtain. It is actually snowing today. No heat. This is a brand new building. How hard is it to find a part? The are building another 50 unit condominium complex right next to ours. Couldn’t they take one heating unit from there. Our heating unit leaked down to the two floors below us, so we are all unable to have anything in our coat closets.

My wife and I are very happy with our new home.

Pulte has a process to guide home buyers through a complex life change. It works. They deliver a quality product and help home owners transition to new experience.

We’re thrilled to be in our new condo!

Pulte has a good reputation for providing a good product. Liked the fact that the home has a 10 year warranty on certain things.

I was impressed by the professionalism and effort of all of the Pulte staff. The unit was in excellent shape with very few defects. The unit was very slow in being delivered. Sure the NatGrid was late. But after they finished, not much happened. Very inconvenient for someone who is spending that much money. Overall the quality of the appliances is mediocre. The heating unit and washer/dryer are exceptionally loud.

The whole experience was professional, and facilitated to make it easy and timely. I am a bit astonished as the very very poor quality of the bathroom hardware but esp. the cheapness of the shower. Esp. In an over 55 community.. But I trusted without looking.

Overall, we're happy with the quality of the townhouse and responsiveness of Pulte to any issues so far.

The sales team has been great and the engineers and technicians have done a great work describing everything and helping me settle in. It is still too new to know how well things are but, overall, things seem solid. Certainly, the great service also comes with a relatively high price.

Overall a good quality product. Some kinks to clear out however understandable with new construction. Construction team very attentive. One issue has been the post construction quality control, and too much of a bureaucratic approach by management.

APPLIANCES ARE ALOT TO BE DESIRED. OVEN DIDN'T WORK. DRYER HAS AN ISSUE WITH THE DOOR. SHOWER DOOR IS VERY FLIMSY.