Pulte Homes Reviews in Boston, MA

We had a great overall experience especially with the sales rep Cindy who was very knowledge and helpful throughout the process.

Seems like they do a good job all around

Overall positive experience and responsive personnel from start to finish.

I reported one problem to the after sales team and the sales team. They solved the problem as soon as possible.

The building takes pride in their work. We had a congratulations walk-thru which was wonderful. We learned about the until, it systems, etc. and was told that we would have another inspection within one year!

It seems Pulte has refined a success formula by building a quality home with the best of systems and appliances and finish work. Always a good investment.

It was great experience to build our own home. I don’t have list of friends because they already own home in same community.

No happy with Pulte Mortage etc

Quality of the unit workmanship

Purchased unit with the plans shown for the development. Those plans are now changing half way through the development process on the additional buildings. Bathrooms did not come with storage. Medicien cabinet or drawers really should be standard.

I am very upset that pulse is trying to put in new building with no garage space that will hinder our parking

Below average support by sales staff partly arising from sellers market. They interact with you as if they are doing you a favor. Stress during closing process was horrible

We were promised by Pulte that the open issues before closing are already managed by the time we were closing. We couldn’t verify it with the pandemic but it was all lies. Now it’s been 2 months and we still haven’t gotten what they already said is done, to be even looked at.

Be very careful to get all the details that may help you make an informed decision to by . Poultry has a policy of not availing things you need to know before you go to p&s and contract to by. If I was made more aware I would not have done business with them.

Overall Pulte home built good houses, great design to maximum the space.

From the day I first saw the model room, I've wanted to live in a room like this. It would have been great if we could request a kitchen design ourselves, but it's unavoidable because the property we purchased was already completed. Still, I live now and have no complaints. I am satisfied with the sophisticated and comfortable space to live in.

It’s a beautiful unit

I expected a more quality build. The floor looks like the material was left over from a store. One of the doors didn't latch properly and the bedroom window is leaking quite a bit of air causing the room to be cooler than the rest of the rooms. It is only a one bedroom home so I expect the heat to be very consistent.

From the very start with Jason, he helped me design my dream home! He was very patient when I changed my mind! When I met the builder, Dennis, he was so nice & explained everything to me. At my walk through, Jonathan was so helpful & explained how to use & care for everything in my home. Structurally, this house is amazing! Built very well. I could not be happier! Thank you!

very nice neighborhood and great construction our granite is fading. I am concerned about the quality

The community is great. The issues are usually taken care promptly. The quality of construction is good although some areas are left desirable ( cabinets, bathrooms fittings)

I heard from my friends that some of the sales agents don’t respond quickly before closing. We had issues in closing to get the required documents.

I would like to see a much greater sense of communication between builder& buyer during construction, it would make for a better experience for new owners. Also after moving in I feel there should be a better response to the owners concerns regarding issues needing repair or attention. A timely response to either an owners phone message or an email message to address issues should be a priority.

I wish that I know before buying this place that they allow to have a pet. I don’t like pets! I just hope they will keep this place CLEAN outside and inside the building. Thank you and keep the good work.

Point blank, I have had a plumbing problem since I moved in related to the loud, grating noise in the master bathroom each time the toilet flushes upstairs of my unit. This challenge has awakened me in the middle of the night and in the early morning for over a month, and I am not a light sleeper. I called/contacted all of the people needed to help me according to the papers given to me, and it is only today after making many calls and sending numerous (nearly daily), over a month since I moved in, that the contracted plumber finally contacted me and made an appointment. It has been very discouraging, to the point that I considered selling and moving out of my condominium. ... More