Pulte Homes Reviews in Ann Arbor, MI

The timeline and all other information that I received initially are found very accurate at the end

Construction was adequate and of an average quality. Common sense items in construction are overlooked and cannot be corrected as NO alterations are allowed. Consistency of construction from one unit to another is missing. Many items are not disclosed or glossed over. Numerous items and options in the model homes bear little resemblance to what is actually built and no answers for the differences are provided. Attention to details, particularly in finish work and cleaning seemed to be lacking.

It has been really smooth working with Pulte during the purchase. Everyone (sales, mortgage, title company, field manager...) we worked with was very good at answering our questions. Unfortunately our basement started leaking water several weeks after we moved in. Reported the problem to the warranty team 3 weeks ago, but still waiting for a response to schedule the repair.

Mindy and Shuan are providing a great service for me and my clients. They have been patient and fair and are very knowledgable for their specialty. They also reply to email promptly with proper instructions and explanations. Me and my daughter feeling happy and content with Pulte's great performance. I hope all clients have a great experience with them as well! Thank you!

Pulte Homes was easy to work with and very quick to respond to any questions or concerns I had along the way! They sent weekly updates on the progress of the house which was something I looked forward to each week!

We love our home. Working through several final details/issues has been sucessfull so far, I never give 5 star ratings on anything as a rule, this is sure close ;) Built a house prior to this, which was a nightmare, what a difference, in a good way, this time.

Every person I spoke to or encountered from Pulte was top notch - Sales, Construction, Mortgage, Insurance, etc.

Over all is good. Thanks

Construction team and sales representatives are very friendly from the beginning and give you detailed update each week during house building. They are very responsive to your questions and concerns. Visiting a design center is also joy and an interior designer gives you a good advice and allows even a second visit so that you can be sure of your choices.

Some aspects really good and some woeful.

Everything is great~

Build fast

I was kept informed of progress every step of the way. All of my concerns were addressed promptly, the builder truly went above and beyond my expectations.

highly recommended to potential buyer !

If you can't afford a custom home, then Pulte is not a bad option. The quality of the workmanship and materials is poor but no worse than other builders in the same price range (and superior to older construction). We found everyone we worked with to be generally trustworthy and responsive. Some people that we worked with were very customer-service oriented while others were not. Overall, we are happy with our home. It looks nice and is in a great location.

Very detailed building and owner communication process.

great

Pulte builds homes in a factory, but the fit and finish is done by local craftsmen. Some are very good, others are not as good. Fortunately, Pulte is very responsive to fix any issues, but the buyer must do the work of identifying and listing problems. An inspector is helpful to look for major faults, but things like painting errors require careful examination by the buyer. Do not blow that off!!

The field manager ignores our repair request, we are very upset about his attitude to customers.

We were very satisfied with our Pulte home experience. Expectations were established from the beginning so there were no surprises along the way. The weekly updates from the Pulte staff were ideal. Zachary and Nick were always pleasant, responsive, and easy to work with throughout the process. We are very happy with the quality of the home. Pulte's ability to stand behind its warranty is very important to us as well. We would recommend Pulte to anyone looking for a reputable production builder.

Not only their professional know-how, but their responses to any issues after closing is impressive.

Try and avoid moving in while construction is ongoing. Home incomplete at closing. Garage unfinished. No driveway. No yard.