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Pulte Homes

Pulte Homes Reviews in Ann Arbor, MI

What Ann Arbor Homeowners Have to Say About Pulte Homes.

Read all 152 verified reviews from homeowners that built a new home with Pulte Homes in the Ann Arbor area. Ann Arbor homeowners have rated Pulte Homes an average 4.1 stars for the quality of their new homes and their commitment to customer service. You can read all of Pulte Homes's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

Pulte Homes

has 4.1 out of 5 stars in Ann Arbor Area

152 Reviews in Ann Arbor Area

Star Rating Breakdown

5 ★ 72

4 ★ 39

3 ★ 22

2 ★ 8

1 ★ 11

Ratings by Category

Overall 4.1

Quality 3.9

Trustworthiness 4.1

Value 4

Responsiveness 4

Pulte Homes in Ann Arbor Area

View Homes

Customer Reviews

The continuous not stop issues and the lack off communication until I have to be an absolute jerk about issues with our new home due to the lack of professionalism

  • Derek J.
  • Verified HomeBuyer
  • June 02, 2022
  • Ypsilanti, MI

If I had time machine I would tell myself not to purchase this home

Pulte Homes responded:
We're incredibly disappointed to hear that you aren't satisfied with your experience and appreciate you bringing these matters to our attention so that we can share them with our local leadership team. If we can assist with anything, or if you'd like to provide additional feedback, please email us at customersupport@pultegroup.com with a brief description of your concerns and address

Total Score 1

Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

Very frustrated with the purchase

  • Udayabhanu U.
  • Verified HomeBuyer
  • October 22, 2019
  • Ann Arbor, MI

Right until the contract is signed everything worked great but after that things fell apart. Major issues were never communicated like garage size was totally wrong where car won't fit and was not even communicated by builder. After we moved there were issues and when warranty is contacted there is either no response or they say it is not covered under warranty. Very frustrated with this purchase and will never recommend Pulte.

Pulte Homes responded:
This is very disappointing to hear and we are incredibly sorry that you have had a negative experience thus far. We would like to look into your situation and would appreciate if you could email socialcare@pultegroup.com so we can do so. Thank you for taking the time to share your experience. ^Abby

Total Score 1

Quality 1

Trustworthiness 1

Value 1

Responsiveness 1