Pulte Homes Reviews in Detroit, MI

Overall it was a good experience with Pulte. They were timely with responses to our questions and concerns. We were a little disappointed with the painting of the inside of our home. I feel like they rushed our closing so it would be done in 2022. Also, we are concerned with what we are seeing with driveway concrete- it appears to be flaking. But I’m confident they will address these concerns during our 1 year check in.

Our experience with Sales and Project Manager was excellent. Pulte built a quality home with emphasis on energy conservation and final finishes. Picking from the Pulte catalog of build options allowed us to specify a home which reflected our needs and wants.

We have had a great experience building with Pulte. I gave 4/5 stars for the value because the selections given were not top quality and I wish that they had better selections available for home buyers.

Consider hiring your own inspector before you close.

The staff works hard to meet your needs. Overall I am pleased with my experience with Pulte. There are a few areas I think could use improvement but at the local level, the staff worked hard to create the house I wanted. Wish surveys for the project managers were not sent right when I moved in. Too much going on to write an accurate review for the team. I felt the mortgage side of Pulte was pushed a little too much. For a person who never had a house built, there were some communication issues.

Excellent service from the sales (Henry), closing (Amber) and service (Kirk). Overall, a very nicely planned community.

The field manager who helped in our building process was amazing. He ensured that everything was handled in a timely manner. We are very pleased with the house that we have purchased. the house is great and the neighborhood is welcoming. The responsiveness from our field manager Chadd has been outstanding.

Drew was very responsive to questions issue before and even after closing.

Overall, we are very satisfied with our homebuilding experience here with Townes at Lakeview. Our home was delivered in great condition with only a few minor things we wish were designed differently (namely placement of light switches and power outlets). Would recommend to anyone ready to embrace low maintenance multi-family living.

This was our first home by experience, and they made the process, very smooth. The materials for that were on the basic side, but that it was the flexibility to add nicer light fixtures, bathroom, vanities, shower heads, etc. in the future. Overall, the price of the house seemed reasonable. When we went to close, we’re going to the show room and try and they were many more materials and lighting fixtures etc that we were never offered. I’m not sure if that was specific to this neighborhood, but I would’ve liked the choice if possible. Our building manager did a fantastic job communicating with weekly emails and photos. ... More

Good experience in general, house looks like well robust build (for the 1st month living there) Hopefully will be in that same way in the next years.

Everything went real smooth except when I asked if I can insulate the garage, I was told it’s going to delay construction and inspection when I could’ve taken 1 evening to insulate now it’s all drywalled and it’ll cost a fortune to insulate now, it’s colder in the garage then outside, 1 other issue was I noticed allot of dust in the house, I decided to look down the floor registers and low and behold all kinds of construction debri so had to vacuum it all out, other then that the house is quiet inside don’t hear showers running don’t hear toilets flushing from 1st floor or 2nd floor, job well done. ... More

Pulte develops a nice community with a nice choice of floor plans.

Communication is vital to a successful build relationship. Ask for weekly status updates while making sure you are clear (before starting the process) on what your expectations are.

they try hard to please

Everyone was very nice to deal with.

It was a good experience!

We have a beautiful home built in a well designed neighborhood. Pulte’s experience designing and building beautiful neighborhoods and houses shows in this project. Pulte did a good job overcoming supply chain issues throughout the project. The house design is spectacular, the construction appears to be solid. One disappointment is the interior paint finish. This is a luxury level home and nearly every room has poorly done paint. Runs, drips, and void areas. All of these spots were even ‘blue taped’ but somehow were not corrected prior to the closing. In the scheme of things interior paint is fairly minor and can be fixed later. Pulte created a beautifully designed forever home. It is well insulated, graded well to prevent water issues, and all of the plumbing and HVAC is working well. The overall Pulte experience was good. The sales and construction people weee professional and courteous. There were times when the communication could have been better but overall it went well. ... More

I was told move-in-date would be either July,August or September. My closing date wad October 19-disappointing.

Overall we had a great experience with Pulte! We love our new home.

The Deer Valley Floor Plan is Amazing!

I like the way we were kept informed about the progress made each week on the building of the house. I like that we weren’t lied to. If something was being delayed we were told and why it was delayed.

Every thing went good. I would recommend my friends to go with Pulte homes.

Above average, needs attention to detail

Overall we had a decent home buying experience with the sales side. We had an AMAZING experience with the builder, Wally. He went above and beyond responding to (and fixing when necessary) any questions or issues we had. Wally really made the whole experience for us and we are really grateful he was there to help every step of the way. He even sought us out AFTER we were moved in to give us additional information and fix a small problem we had mentioned off hand on the final check of the house.