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- Detroit, MI
Pulte Homes Reviews in Detroit, MI
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What Detroit Homeowners Have to Say About Pulte Homes.
Read all 572 verified reviews from homeowners that built a new home with Pulte Homes in the Detroit area. Detroit homeowners have rated Pulte Homes an average 3.8 stars for the quality of their new homes and their commitment to customer service. You can read all of Pulte Homes's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.
Pulte Homes in Detroit Area
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Customer Reviews
Great Customer Service
- Maurice W.
- Verified HomeBuyer
- January 02, 2025
- Canton, MI
Pulte did a great job with the process and the staff is very friendly.
Total Score 4
Quality 4
Trustworthiness 4
Value 5
Responsiveness 3
Contractor-grade items used and lack of response for partially installed hood vent
- Linda H.
- Verified HomeBuyer
- August 04, 2024
- Lake Orion, MI
Couldn't believe contractor-grade materials used based my home price point. Hood vent partially installed; told it would be finished or removed after closing. Six weeks later, and multiple requests made to construction manager, no action has still been taken. Surprised at the misinformation given to me to use all of Pulte services. For example, their homeowners insurance quote emailed to me sounded good on the surface, but upon further examination, realized the quote was for only about 2/3s the value of the home being purchased. Not sure at what point I would have been told the cost based on ...
Total Score 4
Quality 4
Trustworthiness 4
Value 4
Responsiveness 4
Condo owner within last 2 months.
- Franco S.
- Verified HomeBuyer
- July 30, 2023
- New Hudson, MI
Delivered condo in the time estimated with all my choices & colors I selected.
Total Score 4
Quality 4
Trustworthiness 4
Value 4
Responsiveness 4
Kyle was very helpful
- Brandi R.
- Verified HomeBuyer
- June 30, 2023
- New Hudson, MI
Every step of the process was smooth until the closing process. Kyle the project manager was very helpful, prompt and friendly. I found the closing process a bit stressful as I was unaware that a date would be picked for the closing and then was absolutely non-negotiable. That caused a good deal of unnecessary stress. It ended up working out OK but not before a considerable amount of stress and worry.
Total Score 4
Quality 4
Trustworthiness 4
Value 4
Responsiveness 4
Amazing experience working with construction manager and Sales consultant.
- Kartheek M.
- Verified HomeBuyer
- April 06, 2023
- South Lyon, MI
Firstly, Lynette is a wonderful person to work with. She helped us in getting the lot we are interested in and made our process very easy from signing the contract and until we moved in. While in the construction stage I worked with Ali, our construction manager who is an another wonderful person that I met during the process. He was very patient to answer all my questions and really took care of us with everything we wanted in our new home. Overall I'm very much satisfied that I chose Pulte.
Total Score 4
Quality 4
Trustworthiness 4
Value 4
Responsiveness 4
Nice
- Ali M.
- Verified HomeBuyer
- February 03, 2023
- Rochester, MI
Thank you all very good specially Kay who was really great!
Total Score 4
Quality 4
Trustworthiness 4
Value 4
Responsiveness 4
Pulte Homes - There was an urgency by Pulte to close before the end of the
- Diane H.
- Verified HomeBuyer
- February 01, 2022
- Rochester, MI
There was an urgency by Pulte to close before the end of the year 2021 to meet budget which caused workers to do poor quality work in order to finish and meet the timelines. Sloppy is unacceptable to a buyer. All in all they have worked hard to fix any issues in a decent time after move in. The workers have been super and I am sorry for giving 3 stars for quality of workmanship but given the conditions I felt I had no choice.
Total Score 4
Quality 3
Trustworthiness 4
Value 4
Responsiveness 5
Great Design
- Mary S.
- Verified HomeBuyer
- January 12, 2022
- Lake Orion, MI
Love design and features. A bit frustrating that paint is all over the light fixtures etc.
Total Score 4
Quality 4
Trustworthiness 4
Value 4
Responsiveness 4
Pulte Homes - Fast response in the quality issue report
- Yu-Hao K.
- Verified HomeBuyer
- January 12, 2022
- Novi, MI
Fast response in the quality issue report
Total Score 4
Quality 4
Trustworthiness 4
Value 4
Responsiveness 4
Pulte Homes - Still waiting for a team member to fix a few things in the house,
- Anonymous
- Verified HomeBuyer
- October 15, 2021
- Novi, MI
Still waiting for a team member to fix a few things in the house, from closing.
Total Score 4
Quality 4
Trustworthiness 4
Value 4
Responsiveness 4
Pulte Homes - Your service is good
- Paramjit P.
- Verified HomeBuyer
- September 15, 2021
- Sterling Heights, MI
Your service is good
Total Score 4
Quality 4
Trustworthiness 4
Value 4
Responsiveness 4
House buying experience with Pulte
- Sasank N.
- Verified HomeBuyer
- September 08, 2021
- Canton, MI
House Buying experience with Pulte Overall I would say that house buying experience with Pulte was great. Sales: I worked with Nino and he was good for most part of it. Only problem you would face would be he is stubborn and not ready to listen to you about any bargains. All prices are fixed and there will absolutely no haggle. Once you select some options, he will not change it even we are under 30days or just after that. Construction Time: The construction took from Nov till Aug (about 9+ months). During this period, I worked with Luke. This guy is excellent. No complaints. He kept me ...
Total Score 4
Quality 3
Trustworthiness 5
Value 3
Responsiveness 5
Team work and putting the customer first
- Basim A.
- Verified HomeBuyer
- August 04, 2021
- Novi, MI
Nice location with an added architectural design gives a great value for your money. The representative at the site made me feel at ease and he did his best to get all questions answered.As a matter of fact every representative at all levels were extremely helpful. Pulte distinguishes itself with the family members that works for them. A great team work.
Total Score 4
Quality 4
Trustworthiness 4
Value 4
Responsiveness 4
Pulte Homes - excellent location and community; easy home buying process
- Anonymous
- Verified HomeBuyer
- February 02, 2021
- Lake Orion, MI
excellent location and community; easy home buying process
Total Score 4
Quality 4
Trustworthiness 4
Value 4
Responsiveness 4
Nice house with some issues
- Anonymous
- Verified HomeBuyer
- August 20, 2020
- Macomb, MI
The house is nice. Material and workmanship lacking a little. They are extremely responsive to issues.
Total Score 4
Quality 3
Trustworthiness 4
Value 4
Responsiveness 5
Low voltage issue within a month after purchased
- Jae C.
- Verified HomeBuyer
- June 03, 2020
- Lake Orion, MI
Less than a month after purchased our home, we ran into a low voltage electrical problem which caused malfunctioning of our built in oven and A/C. It caused us great inconvenience and worries. Kirk responded to our issues accordingly and helped to fix it.
Total Score 4
Quality 4
Trustworthiness 4
Value 4
Responsiveness 4
Pulte Experience
- Jerry H.
- Verified HomeBuyer
- May 27, 2020
- Macomb, MI
My husband and I are beyond thrilled to be living in our new home. Unfortunately the world changed due to Covid-19 and that put everyone in a grey area full of unknown circumstances. The main focus was everyone staying safe and healthy (as well as it should be). However once in our home there were unforeseen issues that could not be addressed due to the quarantine. The construction team were prompt with their responses on what they could do but it wasn’t much they could. Construction has since resumed and we were excited to get our final construction items “wrapped up” only to receive a ...
Total Score 4
Quality 3
Trustworthiness 5
Value 4
Responsiveness 4
Pulte Homes - in general I'm satisfied with my new home
- Anonymous
- Verified HomeBuyer
- February 19, 2020
- Novi, MI
in general I'm satisfied with my new home
Total Score 4
Quality 4
Trustworthiness 4
Value 4
Responsiveness 4
Mortgage help
- Flora N.
- Verified HomeBuyer
- November 13, 2019
- Clarkston, MI
I have a suggestion for pulte when working w seniors. I think they could give more support to senior house buyers that are not as experienced as young ones on the internet. This issue came up for me and my husband often during the mortgage phase of this experience.
Total Score 4
Quality 4
Trustworthiness 4
Value 5
Responsiveness 3
Pulte Homes - Very quick builder and delivers home as promised
- Raghu M.
- Verified HomeBuyer
- July 25, 2019
- Lake Orion, MI
Very quick builder and delivers home as promised
Total Score 4
Quality 4
Trustworthiness 4
Value 4
Responsiveness 4
Pulte Homes - Pulte makes the home building process easy.
- Anonymous
- Verified HomeBuyer
- June 25, 2019
- Lake Orion, MI
Pulte makes the home building process easy. The timeline mapped out in the beginning really helped us understand how the process would go.
Total Score 4
Quality 4
Trustworthiness 4
Value 4
Responsiveness 4
Did not deal directly with the builder
- Thomas W.
- Verified HomeBuyer
- March 19, 2025
- Clinton Township, MI
In general the home buying experience went well.
Pulte Homes responded:
Thank you for taking the time to provide feedback. We are so glad that you had a good home buying experience with us! If we can assist with anything, or if you'd like to provide additional feedback, please email us at customersupport@pultegroup.com. ^KH
Total Score 4
Quality 3
Trustworthiness 4
Value 4
Responsiveness 4
Great builder
- Anonymous
- Verified HomeBuyer
- August 11, 2024
- Northville, MI
Great home overall and the process was easy.
Total Score 4
Quality 4
Trustworthiness 4
Value 4
Responsiveness 3
First house
- Jose C.
- Verified HomeBuyer
- December 14, 2022
- Sterling Heights, MI
Antoine was superb in responding all out queries. The only cons with the process was the walk around in the house during the handover. Nevertheless, the total experience with pulte was great.
Total Score 4
Quality 4
Trustworthiness 4
Value 3
Responsiveness 4
Review
- Derrick A.
- Verified HomeBuyer
- December 07, 2022
- South Lyon, MI
Good overall experience. The sales representative and the building project manager were very responsive and informative throughout the process
Total Score 4
Quality 4
Trustworthiness 4
Value 3
Responsiveness 4
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