Pulte Homes Reviews in Detroit, MI

Wish the office was more responsive to issues. They sold out the homes then closed the office and we were on our own.

Sales team was very helpful during initial contact but pushy and sometimes misleading at times up until closing. The design process was quick and easy and the women at the design center were extremely helpful. Building was delayed due to weather and pandemic shortages but overall an easy experience with good communication. Thus workmanship was good quality for the price but not completely finished. Attention to detail was definitely missed. Pulte made it impossible to use an outside lender but were not forthcoming about that until just before closing. Once we started the process with Pulte Mortgage they were very helpful and were able to help us with a smooth process at the last minute. The closing process was very easy and title company made it possible to do most of it online before the actual closing appointment. Make sure you inspect everything carefully and take your time at your final walk-through before closing. Overall, despite some bumps in the process we would recommend buying a Pulte built home. ... More

I had previously lived in a Pulte Condo which I truly thought was a 5 rating - all I needed or wanted. This second time around - I would rate it inferior to what I enjoyed the first time. Realizing that the times now are different with great help hard to find in different areas, some of what I experienced could be understandable - but not all.

Pulte need to put more attention in the details, this are not cheap home they need to have luxury finishes

happy so far only been 1 month

Good construction work and quality in building.

Your sales staff and construction staff are the best - always willing to help us through the home bulding process and answer any questions or concerns we may have.

disappointing how many rules there are when in comes to what you can and can not do with your own yard

Overall process was smooth and organized. Lack of skilled trades is the real issue. Construction quality seems high, the finish work was rushed and very average. Once taking possession responsiveness has declined. Issues aren't large ones but once signing off we certainly don't seem quite as important to Pulte

Very happy with our new home

Make sure to review the options list thoroughly at the beginning of signing the purchase agreement. You don’t have long to Add or delete options. Be aware you can’t make changes throughout the build process.

Overall experience was quite good - really appreciated and trusted our project manager through the process. Pulte had a big push to close homes before the end of December resulting in a rush by a number of contractors, not having sufficient time for appliances and only one day between walk through and closing so some paint touch ups were missed and the tape is still on the wall. On site Team has been wonderful and very responsive, contacting Pulte for follow up on an electrical issue required multiple follow ups from our end to get the issue resolved, but again, on-site Team was terrific.

Professionally executed build process. Good team.

This builder has nice designs and floor plans.

Loved working with Adam our Sales Rep. Never had an issue contacting him. Getting issues fixed very slow. If this team operated like your sales team no one could beat the Pulte.

The timing of the home building was great

Overall very happy however some options were not made clear what the impact would be on the final design and once the purchase agreement is signed the level of customer service declines. Make sure to do all your negotiations prior to signing.

The quality of the work is not as expected. There are numerous issues, including uneven drywalls with visible hiccups. Additionally, the painting has not been done properly; touching the walls reveals marks.

I’ve had a few issues with quality of materials and craftsmanship. Bathroom door hinge screws all stripped out. S so the door fell off. Two interior door handles fell off. Had issues with water sensor triggering. So A/C wouldn’t work. I’m sure there are more issues to come. Also, warranty work is only done 9am-5pm. Guess when I work??? So they won’t come to fix things when I’m home.

There high level packages did not make sense .. they were not very accommodating over modifications.. we liked few things in one package and few from other also to select there are no more houses for all models neither have color schemes which we can see and realize how it will look like.. Within first week the kitchen grout came off when I told the construction manager during one week review he suggested to raise a service request Grout issue is happening with almost everyone I. Know

Expected better workmanship from Pulte.

I believe the level of responsiveness to issues should be improved.

The quality of the home built out was to put it mildly some of the worst workmanship I have ever seen. Very disappointing to have spent so much money for the final product. Started a punch list for items to be remediated in the future.

Jennifer was great. Quality? One example, there is a hole in the wall beside a switch plate. I could go on.

they are ok if you don't know much about building homes