Pulte Homes Reviews in Detroit, MI

I'm very happy with my new home

I was told move-in-date would be either July,August or September. My closing date wad October 19-disappointing.

Location is great. Ask a lot of questions. No one person at Pulte will have the answers. I got burnt on my new refrig appliance, Samsung, kept blowing the fuse. Someone was to suppose to tell me about this before I moved in that Samsung and Pulte don't go together.

You guys just rush to sell and closing date Thanks for ms to learn good lesseon Dont buy anything from pulte It is dirty and dont care after closing Thanks It is my first and my last pulte related owns

Jennifer was great. Quality? One example, there is a hole in the wall beside a switch plate. I could go on.

We had a very smooth process from beginning to the end. Kelly was our sales person and was very patient and assisted us along the way to the end. Mike was our project manager and he kept us informed every stood the way. To see our home built from ground is something we will always treasure. Our home was finished and beautiful.

I was expecting luxury house as they advertised or at least similar to the model that they showed us the final finishing product is so bad - the design and features are great!

From start to end have positive experience from Pulte staff. Team listen and advice us time to time make proper decision.

Consider hiring your own inspector before you close.

Should review cost of all options with Pulte before signing or making any deposits, found options to be dated, limited and over priced. Was not allowed access to home during construction, was only allowed once during construction, can understand now after seeing quality issues.

The experience from signing agreements to closing was great. From sales, field engineer and customer support manager, all of them are some professional and helpful. Glad bought properties from Pulte.

The sales is great. The salesman is willing to help all the time and all the ways. If there are ten stars, I will give ten. The contract didn’t update correctly after the interior design. Some items’ name are different between contract and design brochure. It caused the wrong items are installed and can’t be changed. Lessons to learn here, please sure all the items on the contract are same as what you want. If you find differences from the brochure, just ask. Some construction issues weren’t solved until moved in. Complained many times about the remaining roof issue. But the bad quality roof still can be observed until today. Sounds like once the house is closed, you paid, this is it. Their job is done. They don’t care about you anymore. Lessons learned here: never close the house and move in unless they fix all the issues. ... More

The site engineers should make sure the wooden floors properly installed

Pulte was responsive to our needs.

Overall it is OK. It would be nice to have options for the choice of colors and option to choose the finish like Eggshell, Semi Gloss etc. instead of just one color for walls and ceiling with FLAT finish.

Still waiting for a team member to fix a few things in the house, from closing.

Easy process up to closing and Builders respond quickly. I like my home built as expected like the model home. Lived one month and found few issues but I believe those could be cared for by warranty service.

This builder has nice designs and floor plans.

they are ok if you don't know much about building homes

The staff works hard to meet your needs. Overall I am pleased with my experience with Pulte. There are a few areas I think could use improvement but at the local level, the staff worked hard to create the house I wanted. Wish surveys for the project managers were not sent right when I moved in. Too much going on to write an accurate review for the team. I felt the mortgage side of Pulte was pushed a little too much. For a person who never had a house built, there were some communication issues.

Not the best experience, that we expected!!!!

In my opinion Pulte gives you a home that's competitive price and nicely designed. I feel like they are well organized and make a good effort to satisfy the home buyer. They also have a design center that you'll find to be very helpful in selecting the many options that are available to you. If you have a warranty issue they respond with in a reasonable time.

happy so far only been 1 month

Pulte makes you pay for even the most basic things. Workmanship quality is not as good as you expect it to be.

Pulte makes high quality homes. Be diligent in asking about all options for your home including upgrades. We missed out on a few options due to our sales associate being fired in the middle of our purchase. There are a few things we didn’t know and were misinformed about. Pulte worked to correct some of the issues. They were responsive up until signing on the dotted line. Once you sign and purchase the home you become low priority and the communication is delayed and at times unresponsive to the issues that arise. We are still waiting on our floors to be replaced after our first floor and basement flooded one week into moving in. ... More