Pulte Homes Reviews in Detroit, MI

Pulte Homes responded:
Thank you for sharing your experience. We’re sorry to hear that the mortgage process felt more daunting than with other lenders and that you encountered errors in your application, your feedback on reviewing documents thoroughly is valuable. We also appreciate your note about certain construction steps feeling rushed. At the same time, we’re glad to hear that the post-closing fix-it crews have been amazing and quick to resolve any issues. Thank you for your thoughtful feedback. ^KH

Pulte Homes responded:
Thank you for taking the time to share your feedback. We’re so glad to hear that your sales representative kept you well informed, and that your on-site production manager provided regular updates! It’s wonderful to know that two months in, you’re enjoying your new condo with no major concerns and confidence in the warranty support. We truly appreciate your feedback and are delighted you’re happy in your new home! ^KH

Pulte Homes responded:
Thank you for taking the time to share your feedback. We're so glad to hear that you had a positive homebuilding experience with our team. It's wonderful to know that you felt informed throughout your process. However, we're sorry to hear about your concerns with the quality of your home and would like to make leadership aware of this. Can you please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information? Thank you again. ^KH

Pulte Homes responded:
Thank you for sharing your experience. We’re so glad to know that Kay and Tony were helpful and supportive throughout your homebuilding journey! It’s wonderful to hear they made the process clearer and helped guide you along the way. We’re sorry to learn that the final stages felt rushed and overwhelming. We understand how important it is to feel confident and comfortable with all the details before move-in, and we appreciate you bringing this to our attention. Thank you again. ^KH

Pulte Homes responded:
Thank you for taking the time to share your feedback. We’re thrilled to hear that Jennifer, Devor, and the entire team made your homebuilding journey so smooth! Closing early is always exciting, and it’s great to know everything came together just as you hoped. We’re delighted that you love your new home and neighborhood. Welcome to the community! ^KH

Pulte Homes responded:
Thank you for sharing your feedback with us. We’re so glad to hear that you had a positive homebuilding experience with our team! It’s wonderful to know that our team was responsive throughout the process and that you’re happy with the quality of your new home! Enjoy! ^KH

Pulte Homes responded:
Thank you for taking the time to share your feedback. We are truly sorry to hear that your homebuying experience did not meet your expectations. We'd like the opportunity to learn more about your experience, please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information. Thank you again. ^KH

Pulte Homes responded:
Thank you for sharing your feedback. We’re glad to hear your remote closing process went smoothly, but we sincerely apologize that the follow-up on your concerns has not met your expectations. We’d like the opportunity to look into this further, please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information. Thank you again. ^KH

Pulte Homes responded:
Thank you so much for sharing your wonderful experience. We’re thrilled to hear that Antoine, Maria, Tony, and the rest of the team made your homebuying journey memorable! Your recommendation means a lot, and we’re so happy to have you as part of the Deerbrook community! ^KH

Pulte Homes responded:
Thank you for taking the time to provide feedback for us. We’re glad to hear you’ve found value in the price and options included with your home! However, we’re sorry to learn about the concerns you have with the workmanship in your new home. We’d like the opportunity to review these concerns, please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information. Thank you again. ^KH

Pulte Homes responded:
Thank you for taking the time to share your feedback with us. We're glad to hear that you are happy with your new condo and Ben kept your informed throughout your build process! However, we are sorry to learn that you are unhappy with the quality of the paint in your home. We'd appreciate the opportunity to address your paint concerns and learn more about the incentive mentioned, please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information. Thank you again. ^KH

Pulte Homes responded:
Thank you for taking the time to share your feedback. We are truly sorry to hear about your experience since moving into your new home. We would appreciate the opportunity to address your concerns, please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information. Thank you again. ^KH

Pulte Homes responded:
Thank you for taking the time to provide feedback for us. We appreciate your recommendations and insights regarding the timer switches. We will share your comments with the appropriate teams to improve our offerings. Thank you again. ^KH

Pulte Homes responded:
Thank you for taking the time to share your feedback. We’re delighted to hear that our team’s responsiveness, clear communication, and attention to detail made your home-buying process such a positive one! It’s wonderful to know you’re impressed with the quality and craftsmanship of your new home. Congratulations on your new home, enjoy! ^KH

Pulte Homes responded:
Thank you for taking the time to share your feedback. We’re glad to hear that our construction team made a positive impression and ensured all open issues were resolved. We’re sorry, however, to learn about your experience with Pulte Mortgage and the communication gap with the title company. We appreciate your feedback as it helps us improve. Thank you again. ^KH

Pulte Homes responded:
Thank you for taking the time to share your experience with us. We’re truly sorry to hear about the unresolved issues and frustration you’ve faced. What you’ve described is not the standard we aim to uphold, and we understand how disappointing it is to be left managing items that should have been addressed before closing. We'd like to ensure that leadership is aware of your concerns and would appreciate it if you could please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information. Thank you again. ^KH ... More

Pulte Homes responded:
Thank you for taking the time to share your feedback with us. We're glad to hear that your purchase and closing experience was professional and that warranty responses have been handled promptly. That said, we understand your frustration with the workmanship issues and would like to make leadership aware of your concerns. We would greatly appreciate it if you could please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information. Thank you again. ^KH

Pulte Homes responded:
Thank you for taking the time to provide feedback for us. We're truly sorry to hear about the lack of communication and your unresolved backyard issue. We'd like to learn more about your concerns so that we can help, please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information. Thank you again. ^KH

Pulte Homes responded:
Thank you for taking the time to share your feedback with us! We're so happy to hear that you had a positive experience and that our team was responsive every step of the way. It’s wonderful to know you’re loving your new home, wishing you many happy years ahead! ^KH

Pulte Homes responded:
Thank you for taking the time to share your feedback with us. We're thrilled to hear that your experience with Pulte exceeded expectations, and that Vince, Adam, and Matt provided such great support! It’s wonderful to know our team was quick to respond to any post-move-in concerns. Congratulations on your new home and enjoy! ^KH

Pulte Homes responded:
Thank you for taking the time to provide feedback. We're glad to hear you're satisfied with the overall build structure of your home. We appreciate your comments regarding interior workmanship and especially the paint quality, this is valuable input we’ll share with our construction team. Thank you again. ^KH

Pulte Homes responded:
Thank you for taking the time to share your feedback with us. We're glad to hear you hold Pulte in high regard as a quality builder, but we're truly sorry that the finishing details, especially around your entrance and sunroom doors, didn't meet expectations. We'll be sure to share your concerns with our team, and we encourage you to reach out so we can help address any outstanding issues. Thank you again. ^KH

Pulte Homes responded:
Thank you for taking the time to share your feedback with us. We're so glad to hear that Kay was consistently responsive and supportive throughout your experience. It's also wonderful to know that Ben kept you well-informed and brought his expertise to the project. We appreciate your kind words! ^KH

Pulte Homes responded:
Thank you for taking the time to provide feedback for us. We're thrilled to hear that the build process was smooth and that Ben provided such outstanding support throughout. It's great to know that he provided consistent and clear communication, helping to make this one of the best build experiences you've had. Thank you again for your kind words! ^KH

Pulte Homes responded:
Thank you for taking the time to provide feedback with us. We're sorry to hear about the concerns you've experienced with the construction quality. We apologize that you are experiencing these concerns in your new home and would like to make leadership aware of them. Please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information. Thank you again. ^KH