Please contact me for all the details. I can only say that after I signed my purchase agreement and paid my deposit everything was a down spiral. Multiple reasonable requests during construction ignored, complaints about quality ignored, I even had to vacuum clean the site myself to mitigate health problems to my asthmatic daughter. Late closing and promises to fix things next week every week ( we are 3 months after closing) that were either not fixed at all or the fixed were bad and are in line for the next round of fixes. I am very disappointed with the overall experience.

Pulte Homes responded:
We are incredibly sorry to hear that you had such a negative experience. We would like to learn more about this situation so we can assist in getting these issues resolved. Please email socialcare@pultegroup.com so our team can be in touch. ^Abby

Total Score 1

Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

Pulte Homes - Bad customer service.

Moe W.
Verified HomeBuyer
October 09, 2019
Canton, MI

Bad customer service. Bad finish’s on the house. Nothing lineup. And they promised to have an individual within the first month to take care of any issues and it’s has been a month an half and no response!!!! Be careful and check out all final touch’s especially your windows, (top and bottom not the exact measurement). Bad work over all.

Pulte Homes responded:
We're sorry to hear that you aren't pleased with your home, but thank you for taking the time to share as customer input is invaluable to us as we work to create a great home building experience. To discuss this situation further or for assistance with unresolved concerns, please email socialcare@pultegroup.com and our team will be in touch. ^Abby

Total Score 1

Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

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Pulte Homes - Bad customer service.