Pulte Homes Reviews in Detroit, MI

In my case, I’m probably overly critical, especially when paying $700k. Ultimately, Pulte resolved every last issue and went above and beyond with its customer service. While the experience was challenging, as is with any new build, the end result was worthwhile and I’d recommend Pulte to anyone.

We had a very nice experience in buying the home which Pulte built. It is a great builder and we are very happy with the entire experience.

It was the first time to purchase new home for me so there are several unknows and concerns. Long story short, at the end my family and I are fully satisfied with support & service of Pulte team and quality of house.

Our Pulte home build exceeded our expectations. Not only did they make our timing work, but they were always fast to communicate and kept us informed every step of the way. Our home is beautiful and the craftsmanship is at a high level because of it. Our building manager, Wally, was incredible to work with.

My salesperson (Adam) was the best! He kept in touch through all phases of the home building process and genuinely cares about making sure I am 100% satisfied with my home. The quality of my home is very nice. After i moved in, I opted to paint the interior with the colors I wanted and it made a positive difference. I can honestly that I had very little stress in building my home. They delivered 100% with friendly attitudes.

Friendly helpful staff, quality building materials, all at a reasonable price. A place I can call "home".

Ali and Steve and the building tram were the only part excellent...the sales woman Jennifer was not good at all

Home is well designed. Mangg features standard.

The sales and home delivery process was smooth. No delay on delivery dates. Quick response on the issue.

We had good communication with our builder and they are very responsive

We love our new home!

Home completed on time.

The construction manager is on top of all items that need to be completed and very responsive for follow up items. I am enjoying the home and so far no issues

We had very good communication with Maria, Todd and Kay that really helped address all issues during this process. They listened and took care of our concerns. I was very pleased with the way it all turned out

Jennifer and Ali were the best part of our Pulte buying experience. Their hard work shines through the quick turnover of what we wanted and needed. The quality for a builder home is good. I believe some of the individual upgrades could be of better quality for a 1.5 million home.

All the Pulte employees I have encountered have been top notch. From sales to construction supervision to customer service, they have responsive, diligent and willing to go the extra mile. I had a frustrating experience with appliances and their installation. The lack of preparation and communication were driving forces. I would recommend that Pulte offer appliance packages and installation in the future.

This was my first time building a home - the entire experience was wonderful and went very smoothly! The Pulte team I worked with - CJ, Luke, Adam and Nick kept me informed throughout the entire building process and made the experience much easier than I had anticipated. I am very happy with my new home, the quality, and service.

Pulte divided the home building process into about 3-4 phases and communicated at the beginning about these different phases and called us in at each phase to the home site or office and answered the questions that we had, also guiding as to the paperwork that is needed, sending us updates and pictures throughout the construction, it was a straightforward process!

Great experience everyone was so helpful and very friendly. Frank was very good, he was so organized and most helpful. Kay and Chad were great also. Returning calls to answer questions. Thanks so much usually such a stressful experience was made so much better. Just comparing building last time in January 2000 with a different builder.

It was great. I think Pulte Homes in general is better value for money and it shows in the quality of the house. But please do not go with Pulte Mortgage. They are a joke. No process in what they do. Delays/no communication. Last minute changes to determine "Cash to close". They changed the value four times. You are better off going with any other lender other than Pulte Mortgage.

From purchasing, selection, building and closing the Pulte people did an outstanding job. Keep it going, customer service goes all the way these days.

Everyone I worked with, starting with the sales representative to the title company closer, was informative, polite and experienced. The construction manager kept me up to date weekly and answered all my questions promptly.

They are truly a one stop shop for the home buying experience. Everything was done in a professional and timely manner. Could not have asked for a better experience. Keep up the good work!

The process of building my first own went very smoothly and turned out as to how I wished. Any issues that arose were handled appropriately and efficiently. Good working with Pulte Homes.

Everything went pretty smooth with purchasing a Pulte. home. Elaine and Adam are a pretty good team And I appreciate the way they helped us through this adventure